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a2b Orsted Operating Instructions Manual

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Operating instructions
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  • Page 1 Ørsted Operating instructions...

  • Page 2: Table Of Contents

    2.0 Important information 5.3.2.9 Travel modes 3.0 Your A2B 5.3.2.10 Display of travelling information 4.0 Familiarising yourself with the functions of your A2B 5.3.2.11 Display of information and warnings before your first journey 5.3.2.12 Easy Display mode 5.3.2.13 Other settings 5.0 Display and motor operating instructions...
  • Page 3 6.0 Battery operating instructions 6.5. Charging the battery 6.5.1 Connecting the charger 6.1.1 Important instructions - please take note. 6.5.2 The charging process 5.1.2 Intended use of the neodrives components 6.5.3 LED indications during the charging process 6.1.3 Acceptable operating conditions 6.1.4 Standard scope of supply 6.6.

  • Page 4: Introduction

    Pedelec. The manufacturer does not assume any getting you from A to B in style. Driving an A2B is more fun than liability for damage caused negligently due to misuse, improper driving a car, avoids the frustrating process of looking for parking use or improper or omitted maintenance or repairs.

  • Page 5: Important Information

    Indicates useful or other important, relevant information. If you have any questions or do not understand any instructions in this user manual, please ask your A2B specialist dealer or contact our customer service at A2B.DE@heroeco.com...

  • Page 6: Your A2B

    User manual 3.0 Your A2B 3.1 Components Saddle (seat) Saddle post Quick release Front splash guard Front tyre Front wheel rim Front disk brake and rotor Pedals, pedal crank and chainring Chain 10. Motor 11. Stand 12. Rear wheel rim 13.
  • Page 7 3.1 Components A. Right-hand brake lever (for rear wheel brake) B. Left-hand brake lever (for front wheel brake) C. Shift lever D. Right pedal E. Left pedal...
  • Page 8 Before mounting any components or accessories (including these parts for use with your A2B may not have been checked by different tyres), you should ask your certified A2B specialist dealer Hero Eco.
  • Page 9 (ball The seat height may need to be adjusted. Please ask your A2B of the foot and base of the toe joint above the pedal axle), the knee specialist dealer to adjust the seat height before your first journey.
  • Page 10 • This user manual provides no guarantee as to the safe use of the out. The lever is safely fastened if it takes effort to push it into A2B under all conditions. the closed position. The amount of effort is appropriate if the lever leaves a mark on the palm of your hand when pressing.
  • Page 11 Make sure the steering is free of play and can be operated easily. 2. Align the stem in relation to the Please contact your A2B specialist dealer if you need more help in front wheel. adjusting the handlebars, headset and stem.

  • Page 12: Familiarising Yourself With The Functions Of Your A2B Before Your First Journey

    4.0 Familiarising yourself with the functions of your A2B before your first journey If you still have any questions after having read this section, please ask your A2B specialist dealer to explain any unclear functions or features to you before your first journey.
  • Page 13 4.3 Gear box in a forward direction when shifting into another gear. Your A2B is equipped with a derailleur activated by the two The derailleur operates pressure levers at the right- independently from the motor. hand side of the handlebar.
  • Page 14 User manual 4.5 Luggage rack 5. The total permitted weight for your A2B must not be exceeded. The maximum total permitted weight is indicated in the Your bicycle model is not equipped with a luggage rack as specifications. standard, however your A2B's battery has a slot for a Rack-Time 6.
  • Page 15 At the end of your first journey • Check the tyre pressure regularly and inflate the tyres to a If you have any questions or feel that your A2B has not yet pressure of 3.5 bar (front and rear tyres).

  • Page 16: Display And Motor Operating Instructions

    Please pay attention to all documents enclosed with your A2B and all notes, both those included in this user manual and those on According to the manufacturer of the neodrives components, stickers attached to the bicycle.

  • Page 17: Acceptable Operating Conditions / Places Of Use

    5.1.3 Acceptable operating conditions / places of use neodrives components may be operated at temperatures between -10°C and 45°C. Observe the safety instructions and hazard warnings included in the individual sections of the present operating instructions. The restrictions on the acceptable operating conditions (e.g. maximum climbing power, permissible maximum obstacle height, maximum user weight, etc.) contained herein must be observed when using the Pedelec! Observe the safety instructions and hazard warnings...

  • Page 18: Technical Details

    User manual 5.1.5 Technical details Drive Smart MMI Range* Up to 120 km Display control * Monochrome Speed 25 km/h Diagonal display measurement, 2.4 inches, 240 X 320 pixels Rated output (peak) 250 watts (650 watts) resolution Operating voltage 36 volts sMMI dimensions without dock 53 mm x 85 mm x 14 mm (W Rated torque 12 Nm...
  • Page 19 Smart MMI Dock (*) The range varies depending on the battery used, the terrain and Controller 23 mm inside diameter, 3 the prevailing travelling conditions. buttons (up, down, menu), hard-wired The specified range can be achieved under optimum travelling Mounting plate Stem and handlebar mounting, conditions (e.g.

  • Page 20: Controller

    5.3. smart Man-Machine Interface (sMMI) The controller fitted to the handlebar of your The sMMI is attached to your Pedelec's A2B is used to access menus handlebar or stem. You can access various and activate functions in the sMMI. The...
  • Page 21 Display start symbol Transmission of the software updates to the motor Start menu Back Back Activation assistance level Switching off Activation recuperation Menu Tour Reset o.k. Activation pushing aid Display speed Boost Display remaining range Travel mode Tour Display remaining energy Display travelling information Various warning indicators Braking...

  • Page 22: Fitting And Removing The Smmi

    User manual 5.3.1 Fitting and removing the sMMI Fitting Place the sMMI [4] in the correct position (the "neodrives" logo faces the rider) and turned to the left at an angle of about 30 degrees in relation to the dock [5] (see illustration). Turn the sMMI [4] clockwise on the dock [5] by 30 degrees applying slight pressure so that both components are aligned to each other.

  • Page 23: Functions Of The Smmi

    5.3.2 Functions of the sMMI 5.3.2.1 Switching on and off Switching on To switch the sMMI on, press the menu button [2] on the controller. After a couple of seconds, a welcome screen will appear followed by the start menu shown opposite. If functions are already activated or the battery is not fully charged, the display of your sMMI may differ in parts from the illustration.

  • Page 24: Start Menu

    User manual 5.3.2.2 Start menu As described in section 3.2.1, the start menu shown in the opposite illustration will appear upon startup. Explanation: 6. Approximate value of the distance in km which can be travelled at the preselected level of assistance (remaining range) 7.

  • Page 25: Dynamo Function And "Lights" Switch-On Routine (Optional)

    5.3.2.3 Dynamo function and "light" shown on the display. In this case, switch According to the selected assistance level, switch-on routine (optional) off the Pedelec and the lights and proceed field [6] indicates the distance that can be as described above. travelled using motorised assistance.

  • Page 26: Activating Recuperation

    User manual When the Pedelec is stopped, please be By activating recuperation, you can recover the sMMI's software waits for the battery aware of the following: energy when travelling and feed it into the to be partially drained then automatically • If the pushing aid (see section 3.2.7) is battery.

  • Page 27: Braking Assistant

    Automatic recuperation (optional) appears, select the "Braking assistant" item. Depending on how the Pedelec has When selecting the "On" item, a new menu been configured by the manufacturer, item is opened in which you can preselect recuperation can also be activated the speed from which the motor-assisted automatically by operating the rear wheel braking process is to be carried out using...

  • Page 28: Pushing Aid

    User manual Important notes As soon as you start to pedal, the braking assistant is automatically If the battery is fully charged, the braking deactivated. It will be reactivated as soon as you stop pedalling assistant can be activated but not actively and there is no force acting on the chain or the force sensor in used.
  • Page 29 Use of the pushing aid • The pushing aid is used by pressing the controller button [1]. As a result, the motor is switched on and moves your Pedelec at a maximum speed of 6 km/h as long as you press and hold button [1].

  • Page 30: Date And Time

    User manual 5.3.2.8 Date and time In the Boost mode you obtain the full drive performance. It is suitable for quick rides in the city, incl. powerful starting at traffic The date and time can also be set individually. The set time is lights.

  • Page 31: Display Of Travelling Information

    Current time (requires presetting, see section 3.2.8). Display of the distance travelled (requires "Journey Reset"). For this purpose, navigate to the "Journey Reset" function (Start Menu - Menu - Journey Reset; see chart in section 3) using the controller buttons (see section 2). After each activation of "Journey Reset", the display is reset to "Zero".

  • Page 32: Display Of Information And Warnings

    User manual 5.3.2.11 Display of information and Display of the battery's Braking assistant active warnings capacity (standard While travelling downhill, your representation) Pedelec is automatically braked The battery's remaining capacity is shown The battery's remaining within the preset limits (see section 3.2.6) in field [11] as standard.

  • Page 33: Easy Display Mode

    heating by external heat sources) the 5.3.2.12 Easy Display mode Deactivation of Easy Display system may be switched off entirely until To deactivate this mode, you have to temperatures return to within the range of By activating Easy Display, the following press the controller button [2] for about 2 acceptable operating values.

  • Page 34: Usb Port

    Your neodrives drive system has been optimally adjusted for your regarding speed restriction, the bicycle dealer may change the A2B at the factory, so there is usually no need for any changes. wheel circumference. This is only necessary if the drive wheel is...

  • Page 35: Firmware Updates And Their Transmission

    5.3.2.16 Firmware updates and their transmission to the motor and battery As part of product maintenance and to extend the range of functions, firmware updates are occasionally available for download by specialist dealers. Your specialist dealer will be happy to inform and advise you in this matter.

  • Page 36: Information On The Smmi Plugs

    User manual 5.3.2.17 Information on the sMMI plugs 5.4. Thermal management If you need to remove the sMMI plugs A combination of three temperature leading to the battery, please observe the sensors, an intelligent software control following information when reconnecting and patented air circulation ensure optimal them.
  • Page 37 Whenever a motor is operated beyond assistance. This is indicated in the sMMI by its optimum operating point, its efficiency the thermometer symbol shown opposite decreases. This results in the energy no (see section 3.2.11). As the temperature longer being optimally converted, but increases, the power is continually reduced.

  • Page 38: Motor

    User manual Extreme example: 5.5 Motor an incline of 10-12% at an altitude of Mark or make a mental note of the 500 metres, a total weight of 120 kg, The drive wheel of your Pedelec can be position of the torque support [20]. It must loose terrain, a maximum assistance level, removed from the bicycle frame at any time, be reattached in exactly the same position...

  • Page 40: Attaching The Drive Wheel

    User manual 5.5.2 Attaching the drive wheel If the wheel is correctly fixed to the frame, the motor can be connected to the cable Make sure that all components fixed to the end leading to the battery. While doing wheel have been mounted according to so, ensure that the plug [15] is correctly their respective manufacturer's instructions aligned with the socket [17].

  • Page 41: Cleaning The Motor And Smmi

    Never install the motor without the cleaning. Riding in the rain and on wet torque support [20]. This would lead to ground, however, are possible without a write-off (twisting off the cable). In this any problems. case, all warranty or guarantee claims • Water infiltration may destroy the motor.

  • Page 42: Smmi

    User manual 5.6.2 sMMI as well as completely dry. • Never put your Pedelec on its gear box side during transport, for • The contacts of the sMMI dock are spring loaded and should be instance in a car boot. It could be damaged in this way. cleaned from time to time using a contact spray to ensure they 5.8.
  • Page 43 • Has the sMMI lock been activated by the specialist dealer? If so, Recuperation/the downhill assistant the sMMI only operates with the designated motor (see section does not work 3.2.14 - Anti-theft measures). • Is the battery charge level >90%? Recuperation only works with • Do the sMMI contacts on the dock spring back properly? Press a battery charge level of ≤...

  • Page 44: Battery Operating Instructions

    • The manufacturer does not accept any liability for damage caused by misuse of the battery. The A2B neodrives battery is only intended to supply power to the neodrives drive system. No other components may be connected The manufacturer does not accept any liability for damage to it.

  • Page 45: Acceptable Operating Conditions

    6.1.3 Acceptable operating conditions / places of use 6.1.5 Technical details The battery may be used at ambient temperatures between -10°C Name: BM18650Z3 US18650NC1 and +45°C Battery type: Lithium ion Lithium ion Rated capacity: 11.25 Ah 14.5 Ah Also observe the information on acceptable operating conditions Rated voltage: 37 V contained in the Pedelec manufacturer's operating instructions.

  • Page 46: The Main Elements At A Glance

    User manual 6.1.6 The main elements at a glance Battery 1. Battery (casing) 2. Keys 3. Charger socket / motor connection 4. On/off button 5. LED energy display 6. LED rear light On the Pedelec 7. Battery rail Battery charger 8.

  • Page 47: Safety Instructions And Warnings

    6.2. Safety instructions and warnings contact with water or other liquids. The of time. In particular, the boots of cars cell manufacturers recommend sand as parked in the sun should only be used for Read and take not of the following only appropriate extinguishing agent.

  • Page 48: For Storage Of The Battery

    User manual • Do not expose the battery to any kind of • The battery should only be charged at moisture (water, rainwater, snow, etc.) temperatures between 0°C and 40°C. If during storage! you try to carry out a charging process • Charge the battery before storage and beyond this temperature range, check the state of charge every 3 months.

  • Page 49: For Transportation And Shipping

    Read and observe all instructions and warnings enclosed Lithium-ion cells are used in the A2B neodrives battery. Therefore, with the charger and the following safety instructions and warnings relevant statutory provisions are applicable to the transportation before starting the charging process.
  • Page 50 User manual • Do not subject the cable and plug to pressure. Excessive stretching or bending of the cables, pinching of a cable between a wall and a window frame or placing of heavy objects on a cable or plug may lead to an electric shock or fire. • Lay the power cable and the attached charging cable in such a way that nobody can step on it or stumble over it and that both cables are not subject to any other damaging effects or...

  • Page 51: Startup

    6.3. Startup 6.3.1 Information on the operating modes The battery essentially has two operating modes. It is either in "Active mode" or in "Deep Sleep mode". When being in "Active mode", the battery consumes at least 5 mA per hour (own consumption of electronics). To keep the own consumption as low as possible, the battery automatically switches into the so-called "Deep Sleep mode"...

  • Page 52: Switching The Battery On

    User manual 6.3.3 Switching the battery on • Briefly press the button. • The battery is switched on, all LEDs (a to e) flash three times. If the battery has been used within 48 hours, it does not need to be • Briefly press the button again.

  • Page 53: Removal Of The Battery

    6.4. Removal of the battery 6.4.2 Removing the battery 6.4.1 Switching off the battery • Open the cover flap on the luggage rack battery. Put the key into the lock on the The battery is switched off using the sMMI luggage rack battery controller (see neodrives sMMI and motor • Push the key slightly into the lock and,...

  • Page 54: Charging The Battery

    User manual 6.5. Charging the battery 6.5.2 Charging process Completely charge the battery before using it for the first time. The When charging the battery, follow the charger's operating battery's state of charge is usually 30% upon delivery. The battery instructions.

  • Page 55: Led Indications During The Charging Process

    6.5.3 LED indications during charging process If a fault occurs during the charging process, all LEDs will illuminate. Check if all criteria (such as ambient temperature, The following table shows the battery's LED indications during the properly fixed charging plug, etc.) relating to the charging process charging process.

  • Page 56: Keys

    User manual 6.6. Keys 6.8. Disposal The battery's scope of supply includes two keys for Electrical and electronic appliances must be disposed of separately locking the battery in the battery rail. Your specialist from household waste at governement disposal centres provided dealer should record the identification engraved in the for this purpose.

  • Page 57: Important Safety Precautions Before Your First Journey

    7.0 Important safety precautions before your first journey Make sure that you and your A2B are prepared for a safe and pleasant ride. Remain attentive when cycling. Watch out for moving and stopped vehicles. ALWAYS wear an approved bicycle helmet.
  • Page 58 ONCE a year by a certified A2B dealer. Your safety depends wheel brake. on your A2B's roadworthiness.
  • Page 59 (pedalling power and motor power) to move your A2B forward. If any aspects regarding Low tyre pressure reduces the the use and servicing of your A2B possible range for each battery are unclear, please contact your charge. The recommended tyre A2B specialist dealer.

  • Page 60: Maintenance

    User manual 8.0 Maintenance 8.2 Hub bearings Have your A2B checked and serviced regularly by an A2B Regularly check the fit of the hub specialist dealer in accordance with the servicing schedule (see bearings by lifting the wheel from section 13 of these operating instructions) and at least once a year.
  • Page 61 The brakes are less effective if the road is wet. If you have to travel in wet weather, always remember that your A2B has a longer braking distance. Ride slower, keep a larger distance between yourself and other road users and start braking earlier than usual.
  • Page 62 3. The front wheel can now be easily removed from the hub. Your A2B is equipped with a front wheel with quick release for easy removal and mounting of the front wheel. Please observe the instructions on the quick release system to ensure proper handling.
  • Page 63 A2B's brakes for you. Incorrectly adjusted brakes have reduced efficiency which can lead to accidents resulting in severe or even fatal injuries and/or material damage. Do NOT use your A2B if you are not sure whether the brakes are working properly.
  • Page 64 2. Remove the cable holders (on the back of the dropout and 6. Remove the torque support from the A2B by pushing it from the on the bottom side of the left chain stay) using an appropriate axle.
  • Page 65 Do NOT use your A2B if you are not sure whether the brakes are working properly. D. Check the correct fit of the chain on the front and rear chainrings.

  • Page 66: Vehicle Cleaning

    User manual 9.0 Vehicle cleaning Do not use paint polishing agents for plastic parts. - Thoroughly clean the A2B after Rubber- and plastic parts must long journeys and preserve it using a not be damaged with aggressive or commercially available anticorrosive penetrating cleaning agents- and agent.

  • Page 67: Technical Details

    10.0 Tecnical details General technical details • 17” Overall dimensions – 1,720 mm x 650 mm x 1,000 mm • 20” Overall dimensions – 1,745 mm x 650 mm x 1,070 mm • Unladen weight without battery: 22.4 kg • Unladen weight with battery: 25.9 kg • Permissible maximum load: 160 kg • Permissible maximum luggage rack load: 25 kg • Maximum speed with motorised assistance, even terrain: 25km/h (15.5 mph), NOTE: limited • Maximum range, even terrain, without tailwind or headwind, without stopping/starting, lowest assistance level: Up to 120 km (74.5 miles)

  • Page 68: Warranty And Safety Information

    11.0 Warranty and safety information Hero Eco Warranty Definitions 2.1 Hero Eco guarantees that, upon delivery of the A2B to you and for the 1.1 The following definitions stipulated in this clause shall apply to the specified period, the goods: warranty: 2.1.1 correspond to the relevant description with respect to all major...
  • Page 69 A2B.DE@heroeco.com 4.4 This clause shall not, in any form, cover or limit the liability of Hero Eco 3.2 Hero Eco will ask you to take the A2B to an authorised A2B specialist for: dealer together with proof of purchase. After Hero Eco has checked 4.4.1 death or personal injuries due to the Hero Eco's negligence or...

  • Page 70: Disposal

    13.0 Servicing schedule To ensure the proper functioning and related safety of your A2B, you should have a service check carried out once a year, or at least in the periods indicated in the table. Please contact an A2B specialist dealer for this purpose and have the vehicle routinely checked. This still applies, even if you do not notice any problems or signs of wear and tear when using your A2B.
  • Page 71 Maintenance upon assembly...
  • Page 72 User manual...
  • Page 73 First inspection after 200 km (125 miles), no later than 300 km (185 miles)
  • Page 74 User manual...
  • Page 75 Further maintenance: every 2,000 km (125 miles)
  • Page 76 User manual...
  • Page 77 Further maintenance: every 2,000 km (1250 miles)

  • Page 78: Product Registration

    In order to appropriately protect your A2B from theft, you should buy a high-quality cable lock or a similar device. Each time you leave your A2B unattended, attach it to a firmly fixed object and lock it. Also lock the front and rear wheels and the motor to the frame.
  • Page 79 A2B Global Head Office Hero Eco Ltd 80 Coleman Street London EC2R 5BJ Germany Hero Eco Ltd Reichenberger Strasse 124 10999 Berlin Hero Eco Inc. 207 9th St. San Francisco, CA 94103 A2B.US@heroeco.com www.wearea2b.com DE Edition 1.0 July 2014 © Hero Eco Ltd.
  • Page 80 User manual weareA2B.com 660001441500...

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