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Xerox Phaser 6022 User Manual

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Color Printer
Imprimante couleur

User Guide

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Summary of Contents for Xerox Phaser 6022

  • Page 1: User Guide

    Xerox Phaser 6022 ® ® Color Printer Imprimante couleur User Guide Guide d'utilisation Svenska Italiano Guida per l’utente Användarhandbok Čeština Uživatelská příručka Dansk Deutsch Benutzerhandbuch Betjeningsvejledning Polski Przewodnik użytkownika Suomi Español Käyttöopas Magyar Felhasználói útmutató Guía del usuario Português Norsk Brukerhåndbok...
  • Page 2 © 2015 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

  • Page 3: Table Of Contents

    Selecting a Location for the Printer .......................... 31 Connecting the Printer..............................32 Selecting a Connection Method ......................... 32 Connecting to a Computer Using USB ......................33 Connecting to a Wired Network ......................... 33 ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 4 Loading Paper in the Main Tray ......................... 63 Configuring the Paper Tray for Legal and A4 ....................65 Printing on Special Paper ............................... 67 Envelopes ..................................67 Labels ..................................... 68 Printing on Glossy Cardstock ..........................69 ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 5 Selecting Printing Options for Macintosh ...................... 74 Saving a Set of Commonly Used Printing Options for Macintosh ............74 Mobile Printing Options ..............................75 ® Xerox PrintBack ............................... 75 Using Custom Paper Sizes ............................. 77 Defining Custom Paper Sizes ..........................77 Printing on Custom Paper Sizes ..........................
  • Page 6 European Union Lot 4 Imaging Equipment Agreement Environmental Information ....127 Germany ..................................129 Turkey RoHS Regulation ............................129 Regulatory Information for 2.4 GHz Wireless Network Adapter ............130 Material Safety Data Sheets............................131 Recycling and Disposal All Countries ..................................134 ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 7 European Union ................................136 Domestic/Household Environment ......................... 136 Professional/Business Environment ........................ 136 Collection and Disposal of Equipment and Batteries ................137 Battery Symbol Note ............................. 137 Battery Removal ..............................137 Other Countries................................138 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 9: Safety

    • Environmental, Health, and Safety Contact Information .................. 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. ®...

  • Page 10: Notices And Safety

    ® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.

  • Page 11: Electrical Safety

    The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Turn off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 12: Power Cord

    Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.

  • Page 13: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

  • Page 14: Printer Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.

  • Page 15: Maintenance Safety

    • Clean with a dry lint-free cloth only. ® • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.

  • Page 16: Printer Symbols

    Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal on page 133. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 17: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.

  • Page 19: Features

    Features This chapter includes: • Parts of the Printer................................20 • Power Saver Mode ................................23 • Information Pages ................................24 • Administrative Features ..............................25 • More Information ................................27 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 20: Parts Of The Printer

    • Control Panel..................................21 Front View 1. Control Panel 5. Side Door 2. Output Tray 6. Power Switch 3. Output Tray Extension 7. Paper Tray 4. Toner Cartridges 8. Jam Access Cover ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 21: Rear View

    Up and Down Arrow To navigate to the next menu, item, or option, press these buttons. Buttons Left and Right Arrow To navigate forward and backward through submenus and fields, press these buttons. Buttons ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 22 To establish a wireless connection, first, press the button on the printer, then press the button on your wireless router. Wi-Fi Light This light indicates that a wireless connection is established between the printer and the wireless router. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 23: Power Saver Mode

    Exiting Power Saver Mode The printer exits Power Saver mode automatically when it receives data from a connected device. To exit Power Saver mode manually, on the control panel, press the Power Saver button. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 24: Information Pages

    Printing the Configuration Page At the printer control panel, press the Menu button. Press OK. Navigate to Configuration, then press OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 25: Administrative Features

    If you do not know the IP address of your printer, see Finding the IP Address of Your Printer page 25. Click the Jobs, Address Book, Properties, or Support tab. Type the administrator user name. Type your password, then click Login. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 26: Logging In At The Control Panel

    Note: To navigate through the menu, use the up or down arrow buttons. Navigate to Billing Meters, then press OK. To select a billing meter, use the Up or Down arrow buttons. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 27: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/6022docs Technical support information for your printer; www.xerox.com/office/6022support including online technical support, Online Support Assistant, and driver downloads. Information about menus or error messages Press the control panel Help (?) button.

  • Page 29: Installation And Setup

    Configuring General Setup Using the Control Panel .................... 50 • Configuring Security Settings Using CentreWare Internet Services .............. 53 See also: Installation Guide packaged with your printer. Online Support Assistant at www.xerox.com/office/6022support ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 30: Installation And Setup Overview

    Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.

  • Page 31: Selecting A Location For The Printer

    119. After positioning the printer, you are ready to connect it to the power source and computer or network. See also: Total Space Requirements on page 119 Clearance Requirements on page 119 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 32: Connecting The Printer

    You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct. Note: Wi-Fi Direct is disabled by default. Xerox recommends that only one user at a time accesses the printer using Wi-Fi Direct. Note: A Wi-Fi Direct connection does not provide network access.

  • Page 33: Connecting To A Computer Using Usb

    Click Setup Printer and Install Software. At the License Agreement, select I Agree, then click Next. On the Select a Connection Method screen, click Wireless. If a wireless connection is established, the Xerox Printer Found screen appears. ® ® Xerox...

  • Page 34: Connecting Using Searching For Networks

    Enter the passphrase for your wireless network, then click Next. On the Configure Printer screen, click Next, or to configure IP settings manually, click Advanced. 10. At the prompt, remove the USB cable from the printer, then click Next. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 35: Connecting To Wi-Fi Direct

    You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct. Note: Wi-Fi Direct is disabled by default. Connecting with Wi-Fi Direct from Your Mobile Device To connect with Wi-Fi Direct, follow the directions provided with your mobile device. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 36: Configuring Airprint

    45.325026, -122.766831 for a location. Click Save Changes. At the prompt, click Restart, or click Back to cancel. If you click Restart, the printer takes several minutes to restart and apply the new settings. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 37: Google Cloud Print

    Once registered, the word Registered appears in the printer status. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 38: Installing The Software

    Macintosh OS X version 10.4 or later Available Print Drivers ® To access special printing options, use a Xerox print driver. The following print drivers are available for various operating systems. To download the latest driver, go to www.xerox.com/office/6022drivers. Print Driver Source Description Windows PCL Driver Software and PCL is the default print driver.

  • Page 39: Installing The Print Drivers For A Windows Network Printer

    To install the printer support software, select Software, then click Next. In the Software and Documentation window, clear the check box for any undesired options. Click Next. To complete the installation, click Finish. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 40: Installing The Drivers And Utilities For Macintosh Os X Version 10.5 And Later

    Note: If the Software and Documentation disc is not available, you can download the latest drivers from www.xerox.com/office/6022drivers. Double-click Phaser 6022 Installer. At the Introduction installer window, click Continue. At the License Agreement, select I Agree, then click Next. Select the destination disk, then click Continue.

  • Page 41: Adding The Printer

    In the Name field, enter a name for the printer. From the Print Using drop-down list, choose Select a driver to use. Select the print driver for your printer model from the list. 10. Click Add. See also: Online Support Assistant at: www.xerox.com/office/6022support ® ® Xerox Phaser 6022 Printer...

  • Page 42: Configuring Network Settings

    DSL routers have a DHCP server A DHCP server assigns an IP address to every computer and printer on the network that is configured to use DHCP, automatically. If you are connected to the Internet using cable or DSL, check with your carrier for information on IP addressing. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 43: Finding The Ip Address Of The Printer Using The Control Panel

    Navigate to Network Setup, then press OK. Navigate to TCP/IP, then press OK. Navigate to IPv4, then press OK. Navigate to IP Address, then press OK. The IP address of the printer appears on the IP Address screen. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 44: Assigning The Printer Ip Address

    To select TCP/IP, press the Down Arrow button, then press OK. Select an IPv4 mode, then press OK. At Get IP Address, press OK. Navigate to DHCP/AutoIP, then press OK. To return to the Ready screen, press Return. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 45 To scroll quickly to a number, press the arrows. To return to a field, press the back arrow. When finished, to confirm the address, press OK. 11. To return to IP Address, press the back arrow once. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 46 You are ready to install the software. See also: Online Support Assistant at: www.xerox.com/office/6022support Changing the IP Address Using CentreWare Internet Services To change the IP address of the printer using CentreWare Internet Services: At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
  • Page 47 11. In the printer list, select your printer. 12. In the Software and Documentation window, clear the check box for any undesired options. 13. Click Next. 14. To complete the installation, click Finish. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 48: Configuring General Setup Using Centreware Internet Services

    In CentreWare Internet Services, click Properties. To expand the menu, in the Properties pane, for the General folder, click the plus symbol (+). Click Printer Defaults. In the fields, type descriptive information as needed. Click Save Changes. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 49: Resetting The Printer

    To reset the network memory and restart the printer, for Reset network memory and restart the printer, click Start Printer. To restart the printer without resetting any of the default settings, for Restart the printer, click Start Printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 50: Configuring General Setup Using The Control Panel

    Mode 1 (Low Power): The printer shifts from Ready mode to Low Power mode to reduce standby power consumption. • Mode 2 (Sleep): The printer shifts from Low Power mode to Sleep mode for a greater reduction in power consumption. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 51: Configuring Secure Settings

    Use the Up and Down arrows to navigate to Admin Menu, then press OK. Navigate to System Setup, then press OK. Navigate to mm/inch, then press OK. To select a setting, press the arrow buttons, select it, then press OK. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 52 Use the Up and Down arrows to navigate to Admin Menu, then press OK. Navigate to System Setup, then press OK. Navigate to Job Timeout, then press OK. To select a setting, press the arrow buttons, select it, then press OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 53: Configuring Security Settings Using Centreware Internet Services

    To enter the default user name and password, leave the fields blank, then click OK. For Access denial by the authentication failure of the Administrator, enter the number of login attempts allowed before the user is locked out. Click Save Changes. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 54: Configuring Ipsec Settings

    You can allow printing from one specific IP address only. The access list would look like the following table: Access List IP Address Address Mask Operation 192.168.200.10 255.255.255.255 Accept ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 55 Accept allows the specified IP address or range of addresses access to the printer. − Reject denies the specified IP address or range of addresses access to the printer. − Click Save Changes. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 56: Configuring Ssl Settings

    10. Adjust the parameters of the new digital certificate as needed, then click Generate Certificate. 11. For the new settings to take effect, restart your printer. Note: After you generate a signed certificate, Certificate Management appears in the Security menu. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 57: Managing Certificates

    The following steps are an overview of the procedure to set up and use digital certificates. Enable HTTPS communications. Import and set up digital certificates. Import the digital certificates. Configure the digital certificate purpose. Verify the digital certificate purpose. Configure security features. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 58 At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Click Properties. In the navigation panel, click Security > SSL/TLS Server Communication, then click Delete All Certificates. To confirm, click Delete. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 59: Paper And Media

    Paper and Media This chapter includes: • Supported Paper ................................... 60 • Loading Paper ..................................63 • Printing on Special Paper ..............................67 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 60: Supported Paper

    For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/6022supplies. General Paper Loading Guidelines •...

  • Page 61: Paper Storage Guidelines

    The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.

  • Page 62: Supported Standard Paper Sizes

    4.1 x 9.5 in.) Supported Custom Paper Sizes You can use custom-sized paper within the following dimensions in your printer: • Width: 76.2–215.9 mm (3–8.5 in.) • Length: 127–355.6 mm (5–14 in.) ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 63: Loading Paper

    Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 64 If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 65: Configuring The Paper Tray For Legal And A4

    To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch, then push the ends inward until they latch. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 66 Paper and Media To protect the paper, place the paper cover over the extended section of the paper tray. Load paper into the tray, then insert it back into the printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 67: Printing On Special Paper

    Envelopes ....................................67 • Labels ......................................68 • Printing on Glossy Cardstock ............................69 To order paper or other media, contact your local reseller or visit www.xerox.com/office/6022supplies. See also: www.xerox.com/paper Recommended Media List (United States) www.xerox.com/europaper Recommended Media List (Europe) Envelopes You can print envelopes using the paper tray.

  • Page 68: Labels

    Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing them in extreme conditions can cause print-quality problems or cause them to jam in the printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 69: Printing On Glossy Cardstock

    89. • Adjust the bias transfer roller. For details, see Adjusting the Bias Transfer Roller on page 89. • Adjust the fuser. For details, see Adjusting the Fuser on page 90. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 71: Printing

    Selecting Printing Options ..............................72 • Macintosh Printing Options ............................. 74 • Mobile Printing Options ..............................75 • Using Custom Paper Sizes ..............................77 • Printing on Both Sides of the Paper ..........................80 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 72: Selecting Printing Options

    In the Printing Preferences window, click a tab, select the options, then click OK to save. Note: For more information about Windows print driver options, click the Help button (?) in the Printing Preferences window. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 73: Selecting Printing Defaults In Windows For A Shared Network Printer

    In the Printing Properties window, click Saved Settings, then click Save As. To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 74: Macintosh Printing Options

    With the document open in your application, click File > Print. Select your printer. ® Select Xerox Features from the Copies & Pages menu. Select the desired printing options from the drop-down lists. Click Print to send the job to the printer.

  • Page 75: Mobile Printing Options

    Printing Mobile Printing Options This printer can print from iOS and Android mobile devices. ® Xerox PrintBack ® Xerox PrintBack enables printing from your iOS and Android-based tablets and smartphones to the default printer installed on your computer. PrintBack consists of three components: ®...

  • Page 76: Before You Begin

    To download the appropriate Xerox PrintBack Agent Installation Guide for your computer and the User Guide for your mobile device, click Documentation. ® To install and set up the agent on your computer, follow the instructions in the Xerox PrintBack Agent Installation Guide. ®...

  • Page 77: Using Custom Paper Sizes

    Defining Custom Paper Sizes ............................77 • Printing on Custom Paper Sizes ............................. 78 ® ® The Xerox Phaser 6022 Printer prints on custom paper sizes that are within the minimum and maximum size range supported by the printer. Defining Custom Paper Sizes To print custom paper sizes, define the custom width and length of the paper in the print driver software and on the printer control panel.

  • Page 78: Printing On Custom Paper Sizes

    If you are printing on custom size paper, define the custom size in the printer properties before printing. From the Paper Type drop-down list, select the paper type. Select any other desired options, then click OK. In the Print dialog box, click OK to start printing. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 79 Load the custom-size paper. For details, see Loading Paper on page 63. In the application, click Page Setup. From the Paper Size drop-down list, select the custom paper size. Click OK. In the application, click Print. Click OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 80: Printing On Both Sides Of The Paper

    • Setting Up 2-Sided Printing ............................. 80 ® ® The Xerox Phaser 6022 Printer supports manual 2-sided printing. You can set printing preferences to print your jobs on both sides of the paper. Use 2-Sided Printing to specify the page orientation for the printed output.

  • Page 81: Maintenance

    This chapter includes: • Cleaning the Printer ................................82 • Adjustments and Maintenance Procedures ......................88 • Ordering Supplies ................................. 91 • Managing the Printer ................................. 94 • Moving the Printer ................................96 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 82: Cleaning The Printer

    Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 83: Cleaning The Exterior

    If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Turn off the printer. Open the side door. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 84 Remove the remaining toner cartridges in the same manner. Pull out the cleaning rod. Note: To remove toner and debris from the top of the cleaning rod, wipe it with a clean lint-free cloth. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 85 Return the cleaning rod to its original location. 10. Align the black toner cartridge with the rear toner slot. Press firmly near the center of the cartridge until it clicks into place. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 86: Cleaning The Color Toner Density Sensors

    Clean the color toner density (CTD) sensors when an alert for the CTD sensors appears on the control panel or in PrintingScout Printer Status window. Turn off the printer. Push down the rear cover release lever and pull open the cover. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 87 Maintenance Use a dry cotton swab to clean the color toner density sensors. Close the rear cover. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 88: Adjustments And Maintenance Procedures

    Select Auto Adjust, then press OK. At the Are you sure? prompt, to select Yes, press the arrow buttons. To begin the calibration, press OK. To return to the main menu, press the Return button. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 89: Adjusting Paper Type

    To increase or decrease the amount of offset, press the arrow buttons, then press OK. Repeat this procedure for each paper type you need to adjust. To return to the main menu, press the Return button. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 90: Adjusting The Fuser

    Select Adjust Altitude, then press OK. To select the altitude of the location of the printer, press the arrow buttons, then press OK. To return to the main menu, press the Return button. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 91: Ordering Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.

  • Page 92: Toner Cartridges

    Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. WARNING: Never throw a toner cartridge into an open flame.

  • Page 93: Recycling Supplies

    Press OK. The process runs automatically. Wait three minutes for the process to complete and the printer to return to Ready. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa. ® ® Xerox Phaser...

  • Page 94: Managing The Printer

    At the printer control panel, press the Menu button. Press OK. Navigate to Configuration, then press OK. Viewing the Billing Meters On the printer control panel, press the System button. Press the arrow buttons to select Billing Meters. Press OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 95: Setting The Panel Lock Password

    To select digits, use the Up and Down arrows. To advance to the next number, use the Right and Left arrows. When you finish selecting all four numbers, write down the password and store it for easy retrieval. Press OK. To return to the main menu, press the Return button. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 96: Moving The Printer

    CAUTIONS: • Failure to repackage the printer properly for shipment can result in damage not ® covered by the Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee. ® The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving.
  • Page 97 Maintenance After moving the printer: Reinstall any parts you removed. Reconnect the printer to the cables and power cord. Plug in and turn on the printer. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 99: Troubleshooting

    Troubleshooting This chapter includes: • General Troubleshooting ..............................100 • Paper Jams .................................... 103 • Getting Help ..................................115 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 100: General Troubleshooting

    A system error occurred. Turn off the printer, then turn it on again. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable power supply.

  • Page 101: The Printer Does Not Print

    Push the control panel button. PrintingScout displays an error message. Follow the instructions in the PrintingScout message to correct the problem. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray.

  • Page 102: Printing Takes Too Long

    Turn off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox representative. Condensation has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room.

  • Page 103: Paper Jams

    Print-Quality Problems ..............................110 Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.

  • Page 104: Locating Paper Jams

    Switch off the printer immediately and wait 20 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.

  • Page 105: Clearing Paper Jams

    To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove the tray from the printer. Remove any paper jammed at the front of the printer. For improved access to the jammed paper, flip open the Jam Access Cover. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 106 To resolve the error displayed on the control panel you must clear all paper from the paper path. Push down on the rear cover release and pull the cover open. Lift the green levers as shown. ® ® Xerox Phaser 6022 Printer User Guide...
  • Page 107 Remove any jammed paper from the back of the printer. Lower the levers to their original position. Close the rear cover. Follow the instructions on the control panel display and in the Printer Status window of PrintingScout. Press OK. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 108: Troubleshooting Paper Jams

    Remove the paper from the tray, then replace it with new dry paper. Too much static electricity is present. Try a new ream of paper. Use only Xerox approved paper. For details, see Supported Paper Unsupported paper is in the tray.

  • Page 109: Paper Jam Message Stays On

    One of the printer doors is open. Check the doors on the printer. Close any door that is open. Note: Check for, and remove, torn pieces of paper in the paper path. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 110: Print-Quality Problems

    You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Information Pages on page 24. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Notes: •...
  • Page 111 Adjusting the Fuser on page 90. The paper is damp. Replace the paper. ® The high-voltage supply is For assistance, go to the Xerox Support defective. website at www.xerox.com/office/6022support. Only one color is faded Toner cartridge is empty or Check the condition of the toner damaged.
  • Page 112 For details, see Supported Paper on page 60. ® The printer is worn or damaged. For assistance, go to the Xerox Support website at www.xerox.com/office/6022support. The toner cartridges are not Replace the toner cartridges with ®...
  • Page 113 Turn on the printer and leave it on for at causes partial blanks or creased least one hour remove the condensation. ® paper. For assistance, go to the Xerox Support website at www.xerox.com/office/6022support. Vertical blanks The lenses are being blocked.
  • Page 114 Paper curls or frequent jams in The bias transfer roller needs to Refresh the bias transfer roller. For the rear cover be refreshed. details, see Refreshing the Bias Transfer Roller on page 90. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 115: Getting Help

    The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/6022support. ® ®...

  • Page 117: Specifications

    This appendix includes: • Standard Features ................................118 • Physical Specifications ..............................119 • Environmental Specifications ............................120 • Electrical Specifications ..............................121 • Performance Specifications ............................122 • Controller Specifications ..............................123 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 118: Standard Features

    Legal (216 x 356 mm, 8.5 x 14 in.) Control panel Button-navigated menu with two-line display Connectivity • Universal Serial Bus (USB 2.0) • Ethernet 10/100 Base-T • Wireless network connectivity Remote access CentreWare Internet Services ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 119: Physical Specifications

    398 mm (15.6 in.) Height 246 mm (9.7 in.) Weight 12.3 kg (27.2 lb.) Total Space Requirements Width 927 mm (36.5 in.) Depth 1488 mm (58.6 in.) Height 559 mm (22 in.) Clearance Requirements ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 120: Environmental Specifications

    Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 121: Electrical Specifications

    AC outlet. ENERGY STAR Qualified Product ® ® ® The Xerox Phaser 6022 Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.

  • Page 122: Performance Specifications

    Printer warm up time • Power on: 28 seconds or less. • Recovery from sleep mode: 28 seconds or less. Note: Warm up time assumes an ambient temperature of 20°C (68°F) at 60% relative humidity. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 123: Controller Specifications

    Specifications Controller Specifications Processor 525 MHz ARM11MP Memory 256 MB RAM Interfaces Universal Serial Bus (USB 2.0) Ethernet 10/100 Base-T IEEE802.11.b/g/n wireless connectivity ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 125: Regulatory Information

    Regulatory Information This appendix includes: • Basic Regulations ................................126 • Material Safety Data Sheets ............................131 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 126: Basic Regulations

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.

  • Page 127: European Union

    This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
  • Page 128 Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.

  • Page 129: Germany

    This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.

  • Page 130: Regulatory Information For 2.4 Ghz Wireless Network Adapter

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. ®...

  • Page 131: Material Safety Data Sheets

    Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 133: Recycling And Disposal

    Recycling and Disposal This appendix includes: • All Countries ..................................134 • North America ..................................135 • European Union .................................. 136 • Other Countries ................................... 138 ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 134: All Countries

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 135: North America

    North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.

  • Page 136: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ®...

  • Page 137: Collection And Disposal Of Equipment And Batteries

    This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. ® ® Xerox Phaser 6022 Printer User Guide...

  • Page 138: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox Phaser 6022 Printer User Guide...

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