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Xerox DocuMate 5540 User Manual
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Xerox DocuMate 5540 User Manual

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  • Page 2 Design © 2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR10272 Content ©...

  • Page 3: Table Of Contents

    Environmental Health and Safety Contacts................viii Welcome ......................... 1 What’s in the Box............................1 System Requirements...........................2 Documentation ............................2 Xerox® DocuMate 5540 Scanner....................3 Scanner Setup....................... 5 Unpack and Assemble the Scanner....................5 Connect the Power Cord........................8 Installation........................9 Install the Software and Connect the Scanner ..............10 Installing the Scanner Driver....................
  • Page 4 Replacing the Feed Roller......................... 32 Troubleshooting........................... 35 Error Light Troubleshooting Codes.................. 37 Uninstalling Your Scanner ....................... 38 Xerox® DocuMate 5540 Specifications..................39 Xerox® DocuMate 5540 Parts List ....................40 Regulatory Information ..................41 Basic Regulations..........................41 United States (FCC Regulations)..................41 European Union........................41 Turkey (RoHS Regulation) ....................

  • Page 5: Safety

    These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...

  • Page 6: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 7: Electrical Supply

    ® ® Safety Xerox DocuMate 5540 Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.

  • Page 8: Product Safety Certification

    Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434...

  • Page 9: Welcome

    What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox® DocuMate 5540 Quick Install Guide Technical Support Card Warranty Card...

  • Page 10: System Requirements

    ® ® Xerox DocuMate 5540 Welcome System Requirements Pentium 4 PC or AMD equivalent with: • A DVD-ROM drive • An available Universal Serial Bus (USB) port ® ® • Microsoft Windows operating system: – 32-bit Windows XP (Service Pack 2) –...

  • Page 11: Xerox® Documate 5540 Scanner

    PDF files. ® Xerox DocuMate 5540 Scanner Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Paper Guides—Guides adjust to support various document widths. Automatic Document Feeder—Feeds documents through the scanner during scanning. Pull the switch to open the Automatic Document Feeder.
  • Page 12 ® ® Xerox DocuMate 5540 Welcome Power jack—Connects the power cord to the scanner. Universal Serial Bus (USB) port—Connects the scanner to the computer. User Guide...

  • Page 13: Scanner Setup

    Scanner Setup Unpack and Assemble the Scanner Remove the scanner from its protective foam and plastic bag. Place the scanner on its side. Remove the tape and paper strip that runs from the top to the bottom of the scanner. Slide the locking tab on the bottom of the scanner to its unlocked position.
  • Page 14 ® ® Xerox DocuMate 5540 Scanner Setup Lift the input tray up from the scanner. Remove any tape from the input tray and around the automatic document feeder. Open the automatic document feeder cover. User Guide...
  • Page 15 ® ® Scanner Setup Xerox DocuMate 5540 Remove any tape or protective foam from inside the feeder. Close the feeder cover when you are finished. Lift the scanner lid. 10. Remove any tape and protective foam from around or on the flatbed glass.

  • Page 16: Connect The Power Cord

    ® ® Xerox DocuMate 5540 Scanner Setup Connect the Power Cord Note: Only use the power supply (DA-48M24 made by APD) included with your scanner. Connecting any other type of power supply may damage your scanner, and will void its warranty.

  • Page 17: Installation

    If you already have a scanner connected to your computer, it is recommended that you ® remove that scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.

  • Page 18: Install The Software And Connect The Scanner

    ® ® Xerox DocuMate 5540 Installation Install the Software and Connect the Scanner Start Microsoft Windows and make sure that no other applications are running. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts. The Select Language window opens. Click the drop-down menu arrow and select the language to use.
  • Page 19 ® ® Installation Xerox DocuMate 5540 On the Main menu, select Install software. Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.

  • Page 20: Installing The Scanner Driver

    The scanner driver installation will start first. The Welcome screen for the scanner driver Setup Wizard opens. Click Next. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.

  • Page 21: Connect The Usb Cable And Turn On The Power

    ® ® Installation Xerox DocuMate 5540 Connect the USB Cable and Turn on the Power Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
  • Page 22 ® ® Xerox DocuMate 5540 Installation When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. Click OK to complete the installation process. Click Close on the Installation Complete window to close and exit the driver installer.

  • Page 23: Installing Visioneer Onetouch

    ® ® Installation Xerox DocuMate 5540 Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click Close on the driver Installation Complete window. Click Next on the Welcome to the OneTouch Setup Wizard. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.

  • Page 24: Installing Additional Applications

    ® ® Xerox DocuMate 5540 Installation Installing Additional Applications Your scanner includes free, additional applications as described in the table below. Return to the disc’s Main menu and click Install software. Select the additional applications you want to install, then click Install now.

  • Page 25: View The User Guides

    ® ® Installation Xerox DocuMate 5540 View the User Guides Return to the disc’s Main menu and click on View user guides. Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN.

  • Page 26: Register Your Scanner

    Press Enter on your computer’s keyboard or click the option on screen to go to the web address. ® When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*).

  • Page 27: Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.

  • Page 28: Documents To Avoid Scanning

    ® ® Xerox DocuMate 5540 Loading Documents to Scan Documents to Avoid Scanning The documents in this list can be scanned, but please note that scanning documents of this type will reduce the life of the scanner. Maintenance will be required more often and replaceable parts will wear faster.

  • Page 29: Preparing Documents For Scanning

    ® ® Loading Documents to Scan Xerox DocuMate 5540 Preparing Documents for Scanning • Fan the documents to make sure all pages in the stack are separated. • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner.

  • Page 30: Scan From The Flatbed Glass

    ® ® Xerox DocuMate 5540 Loading Documents to Scan To help keep short items stacked neatly in the ADF exit area, lift the paper stop and slide it to adjust to the length of the documents. Leave the paper stop down when scanning documents longer than 14 inches (US-Legal).

  • Page 31: Loading Documents

    ® ® Loading Documents to Scan Xerox DocuMate 5540 Loading Documents Use the Flatbed glass to scan documents on light weight paper, such as credit card receipts, or items that cannot be scanned with the Automatic Document Feeder, such as pages in a book or plastic cards.

  • Page 32: Scanning Interfaces

    ® ® Xerox DocuMate 5540 Loading Documents to Scan Scanning Interfaces • OneTouch Control Panel—When you press the Simplex or Duplex button on the scanner, the scanner starts scanning using the settings for the current LED number. The scanned image is then sent to a destination on your computer or network drive.
  • Page 33 ® ® Loading Documents to Scan Xerox DocuMate 5540 • TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window.
  • Page 34 ® ® Xerox DocuMate 5540 Loading Documents to Scan User Guide...

  • Page 35: Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.

  • Page 36: Clearing Paper Jams

    ® ® Xerox DocuMate 5540 Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Press the ADF cover release button and open the scanner.

  • Page 37: Cleaning The Scanner Glass

    ® ® Maintenance Xerox DocuMate 5540 Press the ADF cover release button and open the scanner. Wipe clean the feed rollers, free rollers, and scanner glass in the scanner body. Wipe clean the separation roller, free rollers, and scanner glass in the under side of the ADF door.

  • Page 38: Replacing The Separation Roller

    ® ® Xerox DocuMate 5540 Maintenance If there is any residue on the glass that does not remove with a soft dry cloth try dampening the cloth with Isopropyl rubbing alcohol. Replacing the Separation Roller The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time.
  • Page 39 ® ® Maintenance Xerox DocuMate 5540 Locate the roller on the ADF door. Pinch the sides of the roller cover and pull it down to access the roller. Lift the roller up and out of the scanner. Discard the roller, it cannot be repaired or reused.

  • Page 40: Replacing The Feed Roller

    ® ® Xerox DocuMate 5540 Maintenance Insert the round end of the roller into the slot in the scanner. Carefully lower the roller into the scanner. Make sure the groove on the right side of the roller is aligned so that it slides in place into the U-shape of the bracket.
  • Page 41 ® ® Maintenance Xerox DocuMate 5540 Open the scanner. The replaceable roller is located behind the paper guides. Pull the paper guide away from the scanner. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free.
  • Page 42 ® ® Xerox DocuMate 5540 Maintenance Remove the roller from the scanner and discard it, it cannot be repaired. Before installing the new roller, clean any dust that may have gotten on it during shipping. Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller into the scanner and align the lock tab with the slot in the scanner.

  • Page 43: Troubleshooting

    Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® ® you may have selected another source for images. Make sure Xerox DocuMate 5540 is selected as the scanner.
  • Page 44 ® ® Xerox DocuMate 5540 Maintenance Problem: My computer keeps giving me out of memory error messages. An "Out of memory" message may appear when scanning long pages at higher resolutions. This error is most often seen on Windows XP due to the large file size created when scanning long pages in color or greyscale at 300 dpi or higher.

  • Page 45: Error Light Troubleshooting Codes

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. Error...

  • Page 46: Uninstalling Your Scanner

    Windows Vista and later: Open Programs and Features Uninstalling the scanner driver: ® ® In the list of installed programs click on Xerox DocuMate 5540 driver. Click the Change/Remove or Uninstall button. Click Yes when asked to confirm that you want to remove the driver.

  • Page 47: Xerox® Documate 5540 Specifications

    ® Maintenance Xerox DocuMate 5540 ® Xerox DocuMate 5540 Specifications Scanner Specifications Document Requirements (ADF) Minimum Item Size 2.75 x 2 inches (70 x 51 mm) Maximum Item Size 8.5 x 118 inches (216 x 2997 mm) 70 pages of 20lb printer paper (75–80 g/m...

  • Page 48: Xerox® Documate 5540 Parts List

    Scanner Drivers TWAIN, WIA, ISIS Bundled Software Visioneer OneTouch® Visioneer Acuity Module Nuance PaperPort® Nuance OmniPage® Nuance PDF Converter ® Xerox DocuMate 5540 Parts List Part Name Part Number Feed Roller 57-0137-000 Separation roller 57-0153-000 USB Cable 35-0118-000 AC Power Cord...

  • Page 49: Regulatory Information

    Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

  • Page 50: Turkey (Rohs Regulation)

    DocuMate 5540 Regulatory Information A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City...

  • Page 51: Canada

    ® ® Regulatory Information Xerox DocuMate 5540 Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.

  • Page 52: Other Countries

    ® ® Xerox DocuMate 5540 Regulatory Information Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the reproduction falsely purports to be a certified copy thereof. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner.

  • Page 53: Compliance Information

    ® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 54: Energy Star For The Usa

    ENERGY STAR for the USA Energy Program Compliance ® ® The Xerox DocuMate 5540 is ENERGY STAR® qualified under the ENERGY STAR Program Requirements for Imaging Equipment. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S.

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