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Mitsubishi i-Miev 2012 Warranty And Maintenance Manual
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Mitsubishi i-Miev 2012 Warranty And Maintenance Manual

Mitsubishi i-Miev 2012 Warranty And Maintenance Manual

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  • Page 3 Important Note (for the customers of Mitsubishi Motors North America Inc. (MMNA)): Mitsubishi Motors also provides owners with a wide range of useful information, answers to FAQs (Frequently Asked Questions) and important contact numbers over the internet. Please visit our...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS For the United States (MMNA) Maintenance Limited Warranty Service precautions .......17 Selecting the proper Introduction ..........2 maintenance schedule ......17 Customer Satisfaction......3 Regular maintenance schedule.....18 Notice to Consumers ....... 4 Severe maintenance schedule ....23 Warranty at a Glance ......6 New Vehicle Limited Warranty ....

  • Page 5: Limited Warranty

    OBTAINING WARRANTY SERVICE IN CANADA: Vehicles registered in the United States, but temporarily Mitsubishi Motors North America, Inc. (MMNA) wants to traveling in Canada are covered by the terms of this war- thank you for purchasing one of our quality products. We...

  • Page 6: Customer Satisfaction

    Certified i-MiEV Dealer prepared to provide you with high quality service repairs. Every Certi- Mitsubishi Motors North America, Inc. fied i-MiEV Dealer has Mitsubishi-trained personnel, plus Customer Relations Department the tools and equipment necessary to provide for your vari- P.O.

  • Page 7: Notice To Consumers

    • Your Vehicle model and Vehicle Identification Num- If you have a concern that is not resolved to your satisfac- ber (VIN), and tion, we encourage you to use Mitsubishi’s informal third • The nature of your concern. party Dispute Resolution Process, administered by the Once your claim is submitted, NCDS will review your National Center for Dispute Settlement (NCDS).
  • Page 8 THIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA- Please send your correspondence to: BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE- CIAL OR EXEMPLARY DAMAGES FOR BREACH OF Mitsubishi Motors North America, Inc. THIS WARRANTY OR ANY IMPLIED WARRANTY. Attn: Customer Relations P.O. Box 6400...

  • Page 9: Warranty At A Glance

    WARRANTY AT A GLANCE NEW VEHICLE LIMITED WARRANTY 12 months/ 3 years/ 5 years/ 7 years/ 8 years/ Coverage 12,000 miles 36,000 miles 60,000 miles 100,000 miles 100,000 miles Basic Coverage Powertrain Coverage Main Drive Lithium-ion Battery Coverage Restraint System Coverage Adjustments Anti-corrosion Coverage NOTE:...

  • Page 10: New Vehicle Limited Warranty

    Mitsubishi vehicles, means parts manufactured by or approved by Mitsub- COVERAGE APPLICATION ishi, designed for use on Mitsubishi vehicles and dis- This coverage applies to all owners of this Vehicle during tributed by MMNA or any division or subsidiary of the stated time and mileage limitations.

  • Page 11: Main Drive Lithium-Ion Battery Coverage

    NEW VEHICLE LIMITED WARRANTY Powertrain Components This warranty does not cover damage to or failure of the Main Drive Lithium-ion Battery resulting from or • Transmission and Transmission Case Mounts caused by: • Transmission Case and All Internal Parts, Gaskets & •...

  • Page 12: Restraint System Coverage

    NEW VEHICLE LIMITED WARRANTY RESTRAINT SYSTEM COVERAGE NOTE: Restraint systems listed below are covered for 5 years or The capacity of the Main Drive Lithium-ion Battery used 60,000 miles, whichever occurs first. as the traction battery on your Vehicle, like other com- •...
  • Page 13 Main Drive Lithium-ion Battery, EV damage or performance problems include the following: components or other components • Failure to use Mitsubishi Motors genuine parts • Disconnecting or altering the odometer, where the actual • Failure to use required fluids as specified in your Owner’s...
  • Page 14 NEW VEHICLE LIMITED WARRANTY DAMAGE CAUSED BY IMPROPER MAINTENANCE • Hardware or software updates needed to support and/or interface your Vehicle with non-Mitsubishi supplied OR FAILURE TO FOLLOW THE RECOMMENDED devices (such as, but not limited to, cell phones, music...

  • Page 15: Anti-Corrosion Perforation Limited Warranty

    NEW VEHICLE LIMITED WARRANTY WARRANTY REPAIR ORDER ANTI-CORROSION PERFORATION LIMITED WARRANTY If you should have warranty service performed on this Vehicle, you are entitled to receive a copy of the repair MMNA warrants to the owner of each Vehicle that any Cer- order listing the warranty service performed.
  • Page 16 NEW VEHICLE LIMITED WARRANTY THIS WARRANTY DOES NOT COVER: THINGS YOU SHOULD KNOW ABOUT YOUR MMNA ANTI-CORROSION PERFORATION LIMITED WAR- • Corrosion due to accident, damage, abuse, abnormal RANTY: use, Vehicle alteration or failure to properly maintain this Vehicle REPAIRING YOUR VEHICLE •...
  • Page 17 NEW VEHICLE LIMITED WARRANTY Underbody Maintenance: OTHER TERMS Corrosive materials used for ice removal and dust control ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI- can collect on underbody surfaces. If these materials are CLE IS LIMITED IN DURATION TO THE LENGTH OF not removed, accelerated corrosion can occur on the THIS WRITTEN WARRANTY.

  • Page 18: Roadside Assistance

    ROADSIDE ASSISTANCE ROADSIDE ASSISTANCE FOR 3 YEARS/ TOWING-AFTER EXPIRATION OF THE 3 36,000 MILES YEAR/36,000 MILES ROAD ASSISTANCE BENEFIT Should you ever need it, you have access to 24-hour emer- gency roadside assistance for 3 years or 36,000 miles, CALL-> 1-888-648-7820 (Have your VIN at hand) whichever comes first, from the date of the original retail Should your Vehicle become inoperable due to a warrant- delivery or original use, whichever is earlier.
  • Page 19 Vehicle abuse, racing, vandalism or other items not covered by the Mitsubishi New Vehicle Limited War- ranty. • ALL TOWING services are only one-way from the point of disablement to the nearest Certified i-MiEV Dealer.

  • Page 20: Service Precautions

    Follow the Regular maintenance schedule only if none of performance. the driving conditions in the Severe maintenance section Your Mitsubishi Motors Dealership is in the best position to apply. provide proper maintenance service through Mitsubishi’s Second is “Severe maintenance schedule”.

  • Page 21: Regular Maintenance Schedule

    Regular Maintenance Schedule G 30,000 Miles (48,000 km) or at 24 months Enter Your Original In-Service Date Here: Check transmission oil level and condition. Inspect coolant hoses condition (radiator hose, heater hose). Month Year Inspect high voltage wire for looseness and damage. Original In-Service Date Inspect disc brake pads and rotors for wear.
  • Page 22 Regular Maintenance Schedule Mileage or Time-Whichever occurs first G 60,000 Miles (96,000 km) or at 48 months G 45,000 Miles (72,000 km) or at 36 months Check transmission oil level and condition. Check transmission oil level and condition. Inspect coolant hoses condition Inspect disc brake pads and rotors for wear.
  • Page 23 Regular Maintenance Schedule Mileage or Time-Whichever occurs first G 90,000 Miles (144,000 km) or at 72 months G 75,000 Miles (120,000 km) or at 60 months Check transmission oil level and condition. Check transmission oil level and condition. Inspect coolant hoses condition Inspect disc brake pads and rotors for wear.
  • Page 24 Regular Maintenance Schedule Mileage or Time-Whichever occurs first Check brake hoses for deterioration or leaks. G 105,000 Miles (168,000 km) or at 84 months Inspect ball joint and steering linkage seals for grease Check transmission oil level and condition. leaks and damage. Inspect disc brake pads and rotors for wear.
  • Page 25 Regular Maintenance Schedule Mileage or Time-Whichever occurs first G 240 Months G 108 Months Change motor coolant. Check Main Drive Lithium-ion Battery for capacity. Change heater fluid. MILEAGE/ DEALERSHIP REPAIR MILEAGE/ DEALERSHIP REPAIR DATE DATE MONTHS NAME/CODE ORDER # MONTHS NAME/CODE ORDER # G 150,000 Miles (240,000 km) or at 120 months...

  • Page 26: Severe Maintenance Schedule

    Severe Maintenance Schedule Severe maintenance schedule G 15,000 Miles (24,000 km) or at 12 months Mileage or Time-Whichever occurs first Check transmission oil level and condition. G 3,750 Miles (6,000 km) or at 3 months Inspect disc brake pads and rotors for wear. Inspect rear drum brake linings and rear wheel cylin- Inspect air purifier filter for clogging.
  • Page 27 Severe Maintenance Schedule Mileage or Time-Whichever occurs first Inspect ball joint and steering linkage seals for grease G 22,500 Miles (36,000 km) or at 18 months leaks and damage. Inspect disc brake pads and rotors for wear. Inspect drive shaft boots for grease leaks and damage. Inspect suspension system for looseness and dam- Inspect suspension system for looseness and dam- age.
  • Page 28 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 36 Months G 41,250 Miles (66,000 km) or at 33 months Check Main Drive Lithium-ion Battery for capacity. Inspect air purifier filter for clogging. MILEAGE/ DEALERSHIP REPAIR DATE MONTHS NAME/CODE ORDER # MILEAGE/ DEALERSHIP REPAIR...
  • Page 29 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 63,750 Miles (102,000 km) or at 51 months G 56,250 Miles (90,000 km) or at 45 months Inspect air purifier filter for clogging. Inspect air purifier filter for clogging. MILEAGE/ DEALERSHIP REPAIR DATE MONTHS...
  • Page 30 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 78,750 Miles (126,000 km) or at 63 months G 75,000 Miles (120,000 km) or at 60 months Inspect air purifier filter for clogging. Check transmission oil level and condition. MILEAGE/ DEALERSHIP REPAIR DATE Inspect disc brake pads and rotors for wear.
  • Page 31 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 93,750 Miles (150,000 km) or at 75 months G 90,000 Miles (144,000 km) or at 72 months Inspect air purifier filter for clogging. Change transmission oil. MILEAGE/ DEALERSHIP REPAIR DATE Inspect coolant hoses condition MONTHS NAME/CODE ORDER #...
  • Page 32 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 108,750 Miles (174,000 km) or at 87 months G 105,000 Miles (168,000 km) or at 84 months Inspect air purifier filter for clogging. Check transmission oil level and condition. MILEAGE/ DEALERSHIP REPAIR DATE Inspect disc brake pads and rotors for wear.
  • Page 33 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 127,500 Miles (204,000 km) or at 102 months G 120,000 Miles (192,000 km) or at 96 months Inspect disc brake pads and rotors for wear. Change transmission oil. Inspect suspension system for looseness and dam- Inspect coolant hoses condition age.
  • Page 34 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 138,750 Miles (222,000 km) or at 111 months G 135,000 Miles (216,000 km) or at 108 months Inspect air purifier filter for clogging. Check transmission oil level and condition. MILEAGE/ DEALERSHIP REPAIR DATE MONTHS...
  • Page 35 Severe Maintenance Schedule Mileage or Time-Whichever occurs first G 240 Months G 150,000 Miles (240,000 km) or at 120 months Change motor coolant. Change transmission oil. Change heater fluid. Inspect coolant hoses condition MILEAGE/ DEALERSHIP REPAIR DATE (radiator hose, heater hose). MONTHS NAME/CODE ORDER #...
  • Page 38 Part Number 9290D782 MSSP010D12 9290D771 © Copyright 2011 Mitsubishi Motors North America, Inc.

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