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Troubleshooting - Nokia E52 User Manual

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182 Troubleshooting

Q: Why can't I find my friend's device while using Bluetooth connectivity?
A: Check that both devices are compatible, have activated Bluetooth connectivity, and
are not in hidden mode. Check also that the distance between the two devices is not
over 10 metres (33 feet) and that there are no walls or other obstructions between the
devices.
Q: Why can't I close a Bluetooth connection?
A: If another device is connected to your device, you can close the connection using the
other device or by deactivating Bluetooth connectivity. Select
Menu
Ctrl. panel
>
>
Connectivity
Bluetooth
and
Bluetooth
> Off.
>
Q: Why can't I see a wireless LAN (WLAN) access point even though I know I'm
within its range?
A: Check that the Offline profile is not in use in your device.
The WLAN access point may use a hidden service set identifier (SSID). You can only access
networks that use a hidden SSID if you know the correct SSID, and have created a WLAN
access point for the network on your Nokia device.
Check that the WLAN access point is not on channels 12-13, as they cannot be associated
with.
Q: How do I turn the WLAN off on my Nokia device?
A: The WLAN on your Nokia device deactivates when you are not connected or trying to
connect to another access point, or not scanning for available networks. To further
reduce battery consumption, you can specify that your Nokia device does not scan, or
scans less often, for available networks in the background. The WLAN deactivates in
between background scans.
To stop the background scans, select
Menu
Ctrl. panel
Settings
and
Connection
>
>
>
Wireless LAN
Show WLAN availability
> Never. You can still manually scan for
>
available WLANs and connect to WLANs as usual.
To increase the background scan interval, select
Show WLAN availability
> Yes, and
define the interval in
Scan for
networks.

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