Viewing Phone Administration Data; Using The Quality Reporting Tool - Cisco 7906G User Manual

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Viewing Phone Administration Data

Your system administrator might ask you to access administration data on your phone for

troubleshooting purposes.

If you are asked to...

Access network

configuration data

Access status data

Access phone model

information

Access phone call and

voice quality

information

Your system administrator may temporarily configure your phone with the Quality Reporting Tool

(QRT) to troubleshoot performance problems. You can press QRT to submit information to your

system administrator. Depending on configuration, use the QRT to:

• Immediately report an audio problem on a current call

• Select a general problem from a list of categories and choose reason codes

Then...

Press

and choose Settings > Network Configuration and select the

network configuration item that you want to view.

Press

and choose Settings > Status and select the status item that you

want to view.

Press

and choose Settings > Model Information.

Press

and choose Settings > Status > Call Statistics.

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