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What has happened
when ...
... the caller hears the phone
ringing although the MSN is
busy?
... the handset does not
receive an SMS as a text mes-
sage?
Service (Customer Care)
You have access to straightforward support concerning with technical aspects of your
device and how to operate it through our Online Support on the Internet:
www.siemens-mobile.com/customercare
or you can refer to the section "Questions and Answers" on page 151.
If you have any trouble with the equipment, please contact the Siemens telephone
service:
United Kingdom
Ireland
The Siemens Service is only available to deal with device faults only. Your specialist
dealer will be able to help you with any questions about operating your device.
Please address any questions about the DSL or cable connection to your network
provider.
Possible cause
The MSN was saved in devices
also used on the ISDN connec-
tion.
You are not registered with both
SMS centres.
0 87 05 33 44 11
18 50 77 72 77
Appendix
Possible solution
The phone number which is
supposed to be used for call
protection during a call should
be deleted from the list of
phone numbers for each indi-
vidual additional device.
Register with SMS centres
(page 57).
153
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