OcÃ© cx2100 User Manual

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Printing for

Professionals

Océ

cx2100

User's Guide

Table of Contents

Page 1 Océ cx2100 Printing for Professionals User’s Guide...
Page 2 08708 500 749 (UK) For faster service, please have your machine model and serial number available before calling. Model: cx2100 Serial Number: Note: The serial number is on the back of the unit or you can check the serial number by pressing...
Page 3: Checking The Page Counters
Meter Reading Instructions If your monthly Océ invoices are calculated based on your prod-uct usage. You can help ensure accurate billing by providing us with accurate meter reads every month. There are three methods to enter meter readings: 1 If your equipment is networked and your organization has an SMTP mail server, you can set up the product to automatically share the meter information with Océ.
Page 4 Océ numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Océ Technical Support In USA: 1-800-243-5556 In Canada: 1-866-462-4478 Internet address Océ USA web site: http://www.oceusa.com...
Page 5: Table Of Contents
Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides .................2 Viewing documentation ...................2 Control panel overview ..................4 Status LED indications ..................7 Loading paper and documents Acceptable paper and other media ................9 Recommended paper ..................9 Type and size of paper ..................9...
Page 6 Security features Security........................ 26 Setting lock ....................26 Secure Function Lock ..................27 Section II Fax Sending a fax How to fax......................32 Entering fax mode ..................32 Sending a single-sided fax from the ADF ............32 Sending a 2-sided fax from the ADF .............32 Sending a fax from the scanner glass ............
Page 7 Telephone services and external devices Telephone line services ..................47 Voice Mail ......................47 Distinctive ring ....................48 Connecting an external TAD (telephone answering device)........50 Connections....................51 Recording an outgoing message (OGM) ............51 Special line considerations ................51 Multi-line connections (PBX) .................53 External and extension telephones..............53 Operation from extension telephones............53 For Fax/Tel mode only...................53 Connecting an external or extension telephone ..........54...
Page 8 Polling Polling receive .....................69 Sequential polling ..................69 Polled transmit (black & white only)..............70 Setup for polled transmit................70 Printing reports Fax reports......................71 Transmission verification report..............71 Fax journal.....................71 Reports ........................ 72 How to print a report ..................72 Section III Copy Making copies How to copy......................
Page 9 Printing data from a USB flash memory drive Supported file formats..................87 ® Creating a PRN or PostScript 3™ file for direct printing ........87 Printing data directly from the USB flash memory drive ........88 Understanding the error messages ..............89 Section V Software Software and network features Section VI Appendixes Safety and legal...
Page 10 Troubleshooting and routine maintenance Troubleshooting ....................110 If you are having difficulty with your machine ..........110 Improving the print quality ................117 Setting dial tone detection ................128 Telephone line interference .................128 Error and maintenance messages..............129 Checking if the machine has faxes in its memory ........135 Transferring faxes to another fax machine ..........
Page 11 Specifications General ......................219 Print media......................221 Fax........................222 Copy ........................223 Scan........................224 Print ........................225 Interfaces ......................225 PictBridge ......................226 Direct print feature .....................226 Computer requirements ..................227 Consumable items .....................228 Ethernet wired network ..................229 Ethernet wireless network..................230 Authentication and encryption for wireless users only.........231 Glossary Index viii...
Page 12 Section I General General information Loading paper and documents General setup Security features...
Page 13: General Information
General information Using the Accessing the User’s documentation Guides Thank you for buying the cx2100! Reading The printed User’s Guide does not contain all the documentation will help you make the the information about your machine. The most of your machine.
Page 14 General information ® Viewing documentation (Macintosh Click Documentation. ® Turn on your Macintosh Click the documentation you want to Insert the Océ CD-ROM into your CD- read: ROM drive. Setup Guide: Setup and software installation instructions. The following window will appear. User’s Guide (3 manuals): User’s Guide for stand-alone operations, Network User’s Guide, and Software...
Page 15: Control Panel Overview
Chapter 1 Control panel overview 1 One-Touch keys Volume keys These 20 keys give you instant access to 40 previously stored numbers. Press to scroll backwards or forwards through Shift menu selections. Press to change the volume Lets you access One-Touch numbers 21 to 40 when in fax or standby mode.
Page 16 General information 8 Copy keys: 11 Fax and telephone keys: Contrast/Quality Hook Lets you change the quality or contrast for the Press before dialing if you want to make sure a next copy. fax machine will answer, and then press Black Start or Color Start.
Page 17 Chapter 1 12 Print keys: Direct Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera. Secure When using Secure Function Lock, you can switch restricted users by holding down Shift as you press the Secure key.
Page 18: Status Led Indications
General information Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED Status LED is off. LED is on.
Page 19 Chapter 1 Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD message.
Page 20: Loading Paper And Documents
Loading paper and documents Acceptable paper and Type and size of paper other media The machine loads paper from the installed standard paper tray, multi-purpose tray, or optional lower tray. Recommended paper Standard paper tray You can use the following types of media: plain paper, labels or envelopes.
Page 21: Paper Capacity Of The Paper Trays
Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No.
Page 22: Handling And Using Special Paper
Loading paper and documents Handling and using special Types of paper to avoid paper CAUTION The machine is designed to work well with Some types of paper may not perform well most types of xerographic and bond paper. or may cause damage to your machine. However, some paper variables may have an DO NOT use paper: effect on print quality or handling reliability.
Page 23 Chapter 2 Envelopes Note Most envelopes will be suitable for your • Before you print envelopes, you must ‘fan’ machine. However, some envelopes will the stack to avoid paper jams and have feed and print-quality problems misfeeds. because of the way they have been made. A •...
Page 24 Loading paper and documents Types of envelopes to avoid • with sealing flaps that have not been folded at purchase CAUTION • with sealing flaps as shown in figure below DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape •...
Page 25: Unprintable Area
Chapter 2 Unprintable area Labels The machine will print on most types of labels designed for use with a laser machine. Labels Unprintable area for copies should have an adhesive that is acrylic-based since this material is more stable at the high The printable area of your machine begins at temperatures in the fuser unit.
Page 26: Unprintable Area When Printing From A Computer
Loading paper and documents Loading paper and Unprintable area when printing from a computer envelopes When using the default driver the printable The machine can feed paper from the area is smaller than the paper size, as shown standard paper tray, optional lower tray or below.
Page 27 Chapter 2 Loading plain paper in the paper tray Fan the stack of paper well to avoid paper feeding problems. Unfold the output paper tray support flap (1). Put the paper into the paper tray with the top edge of the paper in first and the print side face down.
Page 28 Loading paper and documents Loading envelopes or other media in Pull out the MP tray support flap (1). the multi-purpose tray (MP tray) Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Page 29: Loading Documents
Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) The ADF can hold up to 50 pages and feeds each sheet individually.
Page 30: Using The Scanner Glass
Loading paper and documents Using the scanner glass Close the document cover. CAUTION You can use the scanner glass to fax, scan, or copy the pages of a book or one page at a If the document is a book or is thick, DO time.
Page 31: General Setup
General setup Mode timer Paper settings The machine has three mode keys on the Paper type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Page 32: Paper Size
General setup Paper size Tray use in copy mode You can use nine sizes of paper for printing You can change the priority tray that the copies: A4, Letter, Legal, Executive, A5, A6, machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you choose Tray#1 Only, MP Only faxes: A4, Letter, Legal or Folio (8"×13").
Page 33: Tray Use In Fax Mode
Chapter 3 Tray use in fax mode Tray use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press Menu, 1, 7, 3.
Page 34: Volume Settings
General setup Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. You can adjust the speaker volume with the You can choose a ring volume level from a control panel keys. range of settings, from High to Off.
Page 35: Automatic Daylight Savings Time
Chapter 3 Automatic daylight Sleep time savings time Setting the sleep time reduces power consumption by turning off the fuser while the You can set the machine to change machine is idle. automatically for Daylight Savings Time. It You can choose how long the machine must will set itself forward one hour in the Spring, be idle (from 000 to 240 minutes) before it and back one hour in the Fall.
Page 36: Lcd Contrast
General setup LCD contrast Dial Prefix You can change the contrast to make the The dial prefix setting will automatically dial a LCD look lighter or darker. predefined number before every fax number you dial. For example: If your telephone Press Menu, 1, 8.
Page 37: Security Features
Security features Security Setting up the password Press Menu, 1, 9, 1. You can set up your machine with multiple levels of security using Setting Lock and 19.Security 1.Setting Lock Secure Function Lock. You will not be able to continue to schedule Delayed Faxes. New Passwd:XXXX However, any prescheduled Delayed Faxes Enter &...
Page 38: Secure Function Lock
Security features Secure Function Lock Turning setting lock on/off If you enter the wrong password when Secure Function Lock lets you restrict Public following the instructions below, the LCD will access to certain machine functions (Fax Tx, show Wrong Password. Re-enter the Fax Rx, Copy, Scan and Print correct password.
Page 39 Chapter 4 Setting the password for the Setting up the Public user administrator You can set up the Public user. Public users do not need to enter a password. The password you set in these steps is for the administrator. This password is used to set Note up users and to turn Secure Function Lock on or off.
Page 40 Security features Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a If you enter the wrong password when password. following the instructions below, the LCD will show Wrong Password. Re-enter the Press Menu, 1, 9, 2.
Page 41: Switching Users
Chapter 4 Switching Users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode Timer setting (Menu, 1,1).
Page 42 Section II Sending a fax Receiving a fax Telephone services and external devices Dialing and storing numbers Remote fax options (black & white only) Polling Printing reports...
Page 43: Sending A Fax
Sending a fax How to fax Sending a 2-sided fax from the ADF Entering fax mode You can send a 2-sided document from the ADF. To cancel a fax in progress press To enter fax mode press (Fax), and the Stop/Exit.
Page 44: Faxing Legal Size Documents From The Scanner Glass
Sending a fax Faxing legal size documents Press Black Start or Color Start. from the scanner glass If you press Black Start, the machine starts scanning the first page. Go to e. When faxing legal size documents, you need to set the scan glass size to Legal/Folio If you press Color Start, the otherwise a portion of your faxes will be machine starts sending.
Page 45: Broadcasting (Black & White Only)
Chapter 5 Broadcasting Note (black & white only) • The scan profile of the One-Touch, Speed-Dial or Group number you chose first will be applied to the broadcast. Broadcasting lets you send the same fax message to more than one fax number. You •...
Page 46: Additional Sending Operations
Sending a fax Additional sending Electronic cover page (black & white only) operations This feature will not work unless you have Sending faxes using multiple already programmed your Station ID. (See the Quick Setup Guide.) settings You can automatically send a cover page with every fax.
Page 47: Composing Your Own Comments
Chapter 5 Composing your own comments For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If You can set up two comments of your own. you make a mistake, press d or Clear/Back to back up and re-enter the Make sure you are in Fax mode number of pages.
Page 48: Contrast
Sending a fax Contrast Changing fax resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. It changing the fax resolution. Resolution can automatically chooses the suitable contrast be changed for the next fax or for all faxes.
Page 49: Dual Access (Black & White Only)
Chapter 5 Real time transmission Color Standard: When you are sending a fax, the machine will Suitable for most typed documents. scan the documents into the memory before Fine: sending. Then, as soon as the telephone line Use when the document is a photograph. is free, the machine will start dialing and The transmission time is slower than sending.
Page 50: Overseas Mode
Sending a fax Overseas mode Delayed batch transmission (black & white only) If you are having difficulty sending a fax overseas due to a bad connection, then Before sending the delayed faxes, your turning on the overseas mode may help. machine will help you economize by sorting all the faxes in the memory by destination and This is a temporary setting, and will only be...
Page 51: Checking And Canceling Waiting Jobs
Chapter 5 Checking and canceling When you hear the fax tone, press Black Start or Color Start. waiting jobs If you are using the scanner glass, press 1 to send a fax. Check which jobs are still waiting in the memory to be sent.
Page 52: Receiving A Fax
Will you be using Voicemail on the same telephone line as your cx2100? If you have Voicemail on the same telephone line as your cx2100, there is a strong possibility that Voice mail and the cx2100 will conflict with each other when receiving incoming calls. See Voice Mail on page 47 for instructions on setting up your machine using this service.
Page 53: Using Receive Modes
Chapter 6 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring Receive feature. change the ring delay before using these modes.
Page 54: Receive Mode Settings
Receiving a fax Receive mode settings F/T ring time When somebody calls your machine, you and Ring delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.
Page 55: Easy Receive
Chapter 6 Easy receive Setting the print density Turning easy receive On allows the machine You can adjust the print density to make your to receive fax calls automatically if you lift any printed pages darker or lighter. handset on the same line as the machine. Make sure you are in Fax mode When you see Receiving on the LCD or when you hear ‘chirps’...
Page 56: Additional Receiving Operations
Receiving a fax Additional receiving Duplex (2-sided) printing for Fax mode operations If you set Duplex to On for fax receive the Printing a reduced incoming machine will print received faxes on both sides of paper. You can use Letter, Legal or Folio (8x13) size of paper for this function.
Page 57: Setting The Fax Receive Stamp (Black & White Only)
Chapter 6 Setting the fax receive stamp Receiving a fax at the end of a (black & white only) conversation You can set the machine to print the received At the end of a conversation you can ask the date and time in the top center of each other party to send you a fax before you both received fax page.
Page 58: Telephone Services And External Devices
For example, if your Voice Mail is set to Set your cx2100's Receive Mode to "Manual." answer after 4 rings and your cx2100 is set to Manual Mode requires that you answer every answer after 2 rings, then your cx2100 will incoming call if you want to be able to receive answer first.
Page 59: Distinctive Ring
Please call your telephone company for availability and rates. What does Océ’s ‘distinctive ring’ do? The cx2100 has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.
Page 60 On, your Distinctive Ring number will cannot be registered. The ring patterns below receive faxes automatically. The receive are supported by your cx2100. Register the mode is automatically set to Manual and you one your telephone company gives you.
Page 61: Connecting An External Tad (Telephone Answering Device)
Chapter 7 Connecting an external Turning off distinctive ring TAD (telephone Press Menu, 2, 0, 2. answering device) 20.Miscellaneous 2.Distinctive You can connect an external Telephone Answering Device (TAD) to the same line as Select ab or OK your machine. When the TAD answers a call, Press a or b to choose Off.
Page 62: Connections
Telephone services and external devices Connections Recording an outgoing message (OGM) The external TAD must be plugged into the back of the machine, into the jack labeled Record 5 seconds of silence at the EXT. Your machine cannot work properly if beginning of your message.
Page 63: Converting Telephone Wall Outlets
Chapter 7 Two-line telephone system Installing machine, external two-line TAD and two-line telephone A two-line telephone system is nothing more than two separate telephone numbers on the When you are installing an external two-line same wall outlet. The two telephone numbers telephone answering device (TAD) and a can be on separate jacks (RJ11) or combined two-line telephone, your machine must be...
Page 64: Multi-Line Connections (Pbx)
Telephone services and external devices External and extension You can keep two-line telephones on other wall outlets as always. There are two ways to telephones add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the Operation from extension L1+L2 jack of the triplex adapter.
Page 65: Connecting An External Or Extension Telephone
Chapter 7 Connecting an external or Using remote codes extension telephone Fax Receive Code You can connect a separate telephone directly to your machine as shown in the If you answer a fax call on an extension or diagram below. external telephone, you can tell your machine to receive it by pressing the fax receive code Connect the telephone line cord to the jack...
Page 66: Dialing And Storing Numbers
Dialing and storing numbers How to dial Speed-dialing Hold down Shift as you press You can dial in any of the following ways. Search/Speed Dial, and then enter the three-digit Speed-Dial number. (See Storing Manual dialing speed-dial numbers on page 58.) Use the dial pad to enter all the digits of the telephone or fax number.
Page 67: Search
Chapter 8 Search Note • If you do not enter a letter and Press OK You can search alphabetically for names you in b, all registered names will appear. have stored in the One-Touch and Press a or b to scroll until you find the Speed-Dial memories.
Page 68: Storing Numbers
Dialing and storing numbers Storing numbers Storing one-touch dial numbers You can set up your machine to do the following types of easy dialing: One-Touch, Your machine has 20 One-Touch keys where Speed-Dial and Groups for Broadcasting you can store 40 fax or telephone numbers or faxes.
Page 69: Storing Speed-Dial Numbers
Chapter 8 Storing speed-dial numbers Choose one of the options below: Enter the name using the dial pad You can store your frequently used numbers (up to 15 characters). Press OK. as Speed-Dial numbers, so that when you Press OK to store the number or dial you will only have to press a few keys E-mail address without a name.
Page 70: Changing One-Touch And Speed-Dial Numbers
Dialing and storing numbers Changing one-touch and Choose one of the options below: speed-dial numbers Enter the name using the dial pad (up to 15 characters). Press OK. If you try to store a One-Touch or Speed-Dial Press OK to store the number or number over an existing number, the LCD will E-mail address without a name.
Page 71: Setting Up Groups For Broadcasting
Chapter 8 Setting up groups for To add One-Touch or Speed-Dial numbers follow the instructions below: broadcasting For One-Touch numbers, press the One-Touch keys one after the other. If you often want to send the same fax message to many fax numbers you can set For Speed-Dial numbers, hold down up a group.
Page 72: Dialing Access Codes And Credit Card Numbers
Dialing and storing numbers Pause If you selected B/W200dpi or B/W200x100 in h, select the file format (TIFF or PDF) that will be used to send Press Redial/Pause to insert a 3.5-second to your PC. If you selected pause between numbers. You can press Color150dpi, Color300dpi or Redial/Pause as many times as needed to Color600dpi in h, select the file...
Page 73: Remote Fax Options (Black & White Only)
Remote fax options (black & white only) Remote fax options ARE NOT available for Press a or b to choose On or Off. color fax. 25.Remote Fax Opt Remote fax options let you receive faxes Backup Print while you are away from the machine. You can use only one remote fax option at a Select ab or OK time.
Page 74: Paging
Remote fax options (black & white only) Paging Fax storage When Paging is chosen, your machine dials The fax storage feature lets you store your the pager number you’ve programmed, and received faxes in the machine’s memory. You then dials your Personal Identification can retrieve stored fax messages from a fax Number (PIN).
Page 75: Pc Fax Receive
Chapter 9 PC fax receive Press a or b to choose On or Off. 25.Remote Fax Opt Backup Print If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC Select ab or OK automatically.
Page 76: Changing Remote Fax Options
Remote fax options (black & white only) Changing remote fax If you press 2, faxes in the memory will not be erased or transferred to your PC and options the setting will be unchanged. The LCD will ask you the following message: If received faxes are left in your machine’s memory when you change the remote fax 25.Remote Fax Opt...
Page 77: Remote Retrieval
Chapter 9 Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone telephone or fax tone.
Page 78: Retrieving Fax Messages
Remote fax options (black & white only) Retrieving fax messages Changing the fax forwarding number Dial your fax number from a telephone You can change the default setting of your fax or another fax machine using touch forwarding number from another telephone or tone.
Page 79: Remote Fax Commands
Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding,...
Page 80: Polling
Polling Polling lets you set up your machine so other Specify the fax machines you want to people can receive faxes from you, but they poll by using One-Touch, Speed-Dial, pay for the call. It also lets you call somebody Search, a Group and or the dial pad.
Page 81: Polled Transmit (Black & White Only)
Chapter 10 Polled transmit Place the next page on the scanner glass, press OK. Repeat g and h for (black & white only) each additional page. Flatbed Fax: Polled transmit lets you set up your machine to wait with a document so another fax Set Next Page machine can call and retrieve it.
Page 82: Printing Reports
Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.
Page 83: Reports
Chapter 11 Reports How to print a report The following reports are available: Press Menu, 6. 1 Transmission 6.Print Reports 1.Transmission Displays the Transmission Verification 2.Help List Report for your last outgoing 200 faxes 3.Tel Index List and prints the last report. Select ab or OK 2 Help List Do one of the following:...
Page 84: Section Iii Copy
Section III Copy Making copies...
Page 85: Making Copies
Making copies How to copy Making a single copy Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Press Black Start or Color Start. Contrast:- Quality :Auto Making multiple copies Enlg/Red:100% Tray :MP>T1...
Page 86: Copy Options (Temporary Settings)
Making copies Copy options Press Black Start or Color Start. To change the default setting, follow the (temporary settings) steps below: When you want to quickly change the copy Press Menu, 3, 1. settings temporarily for the next copy, use the 31.Quality temporary Copy keys.
Page 87: Making N In 1 Copies
Chapter 12 Making N in 1 copies To enlarge or reduce the next copy follow the instructions below: (page layout) Make sure you are in Copy mode You can reduce the amount of paper used when copying by using the N in 1 copy Load your document.
Page 88: Duplex (2-Sided) Copying
Making copies Place the next page on the scanner 4 in 1 (L) glass. Press OK. Repeat g and h for each page of the layout. Duplex (2-sided) copying After all the pages have been scanned, press 2 in g to finish. You can reduce the amount of paper used when copying by using the duplex copy feature.
Page 89 Chapter 12 Advanced Duplex Copy (short edge) 2 sided i 1 sided Portrait Advanced 2 sided i 1 sided Portrait Landscape Landscape Make sure you are in Copy mode Advanced 1 sided i 2 sided Load your document. Portrait Use the dial pad to enter the number of copies (up to 99).
Page 90: Sorting Copies Using The Adf
Making copies Adjusting brightness, Press a or b to select 2sided i 1sided or contrast and color 1sided i 2sided. Press OK. Brightness Duplex Advanced a2sided i 1sided Adjust the copy brightness to make copies b1sided i 2sided darker or lighter. Select ab or OK To temporarily change the copy brightness setting, follow the steps below:...
Page 91: Color Saturation
Chapter 12 Contrast Color saturation Adjust the contrast to help an image look You can change the default setting for color sharper and more vivid. saturation. To temporarily change the contrast setting, To change the default setting follow the steps follow the steps below: below: Press Menu, 3, 4.
Page 92: Tray Selection
Making copies Out of memory Tray selection message You can change the tray use only for the next copy. If the memory becomes full while you are making copies, the LCD message will guide Make sure you are in Copy mode you through the next step.
Page 93 Chapter 12...
Page 94: Section Iv Walk-Up Printing
Section IV Walk-up printing Printing photos from a digital camera Printing data from a USB flash memory drive...
Page 95: Printing Photos From A Digital Camera
Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your cx2100 supports the PictBridge be available from the LCD of your PictBridge standard, allowing you to connect to and print compatible camera. Depending on your...
Page 96: Printing Images
Printing photos from a digital camera Printing images Press Menu, 5, 3. 53.PictBridge 1.Paper Size Make sure that your camera is turned 2.Orientation off. Connect your camera to the USB 3.Date & Time direct interface (1) on the front of the Select ab or OK machine using a suitable USB cable.
Page 97: Dpof Printing
Chapter 13 Connecting a camera Note as a storage device Please refer to the documentation supplied with your camera for detailed operations how to print using PictBridge. Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect your camera as a normal CAUTION storage device.
Page 98: Printing Data From A Usb Flash Memory Drive
From the menu bar of an application, Direct print supports the following file formats: click File, then Print. PDF version 1.6 Choose Oce cx2100 Printer (1) and check the Print to file box (2). JPEG Click Print. Exif + JPEG...
Page 99: Printing Data Directly From The Usb Flash Memory Drive
Chapter 14 Printing data directly Note from the USB flash • If you want to print an index of the files, choose Index Print, and then press memory drive OK. Press Black Start or Color Start to print the data. Connect your USB flash memory drive •...
Page 100: Understanding The Error Messages
Printing data from a USB flash memory drive Understanding the Press Black Start or Color Start if you have finished. error messages Press the dial pad key to enter the number of copies you want. Once you are familiar with the types of errors Press OK.
Page 101 Chapter 14...
Page 102: Section V Software
Section V Software Software and network features...
Page 103: Software And Network Features
Software and network features The User’s Guide on the CD-ROM includes Network Faxing the Software User’s Guide and Network (See the Chapter 6 in the Software User’s User’s Guide for features available when Guide on the CD-ROM.) connected to a computer (for example, ®...
Page 104: Section Vi Appendixes
Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Page 105: Safety And Legal
Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°...
Page 106: To Use The Machine Safely
Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
Page 107 To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover. To prevent injuries, be careful not to put your fingers in the area shown in the illustration. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire.
Page 108 Safety and legal To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
Page 109: Important Information
Important information Standard telephone and FCC notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging Perform these activities in the off-peak hours, such as early morning or late evening.
Page 110 Safety and legal If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Océ...
Page 111 Phone: 203. 365. 7000 declares, that the products Product Name: cx2100 comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 112: Industry Canada Compliance Statement (Canada Only)
Safety and legal Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
Page 113: Important Safety Instructions
WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Internal laser radiation Max. Radiation Power: 25 mW Wave Length: 780 – 800 nm Laser Class: Class 3B Important safety instructions 1 Read all of these instructions.
Page 114 Safety and legal 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
Page 115: Legal Limitations For Copying
Legal limitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Page 116: Trademarks
Safety and legal Trademarks Océ and the Océ logo are trademarks of Océ N. V. , Registered in the U.S. Patent and Trademark Office and/or other jurisdictions. BRAdmin Light and BRAdmin Professional are trademarks of Brother Industries, Ltd. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S.
Page 117: B Options
Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray DIMM memory 6429909...
Page 118: Optional Paper Tray
Options Optional paper tray Using two people, lift the machine carefully and place it onto the optional lower tray unit, so that the alignment Order Number: 6429909 pins of the lower tray unit are inserted An optional lower tray can be installed, and it into the guide holes on the bottom of the machine as shown.
Page 119: Memory Board
® Memory board For Windows users: Go to Start > Control Panel > Printers and Faxes. Right-click on your printer This machine has 128 MB of standard icon and choose Properties. Choose memory and one slot for optional memory the Accessories tab and click Auto expansion.
Page 120: Installing Extra Memory
Options Installing extra memory Put the DIMM covers (2 and 1) back on. Turn off the machine’s power switch. Unplug the telephone line cord. Disconnect the interface cable from the machine, and then unplug the power cord from the AC power outlet. Remove the DIMM covers (1 and 2).
Page 121: Troubleshooting And Routine Maintenance Troubleshooting
Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
Page 122 Troubleshooting and routine maintenance Telephone line or connections Difficulties Suggestions Dialing does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide.) (Canada only) Check all line cord connections. Check that the machine is plugged in and switched on. Send a manual fax by pressing Hook or by lifting the handset of an external telephone and dialing the number.
Page 123 ® ® (For Windows XP and Windows Server 2003) Click the Start button and select Printers and Faxes. Right-click Oce cx2100 Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and select Settings and then Printers. Right-click Oce...
Page 124: Scanning Difficulties
Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly Pull out the paper tray and wait until the machine stops printing. Then turn off or it prints garbage. the machine’s power switch and disconnect from the power for several minutes.
Page 125 Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
Page 126 Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature ® (For Windows only) The firewall setting on your PC may be rejecting the does not work. necessary network connection. Follow the instructions below to configure your firewall.
Page 127 Network difficulties (continued) Difficulties Suggestions The network scanning feature ® For Windows Vista users: does not work. Click the Start button, Control Panel, Network and Internet, Windows The network PC Fax Receive Firewall and click Change settings. feature does not work. The network printing feature does When the User Account Control screen appears, do the following.
Page 128: Improving The Print Quality
Troubleshooting and routine maintenance Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
Page 129 Examples of poor print Recommendation quality Colored streaks or bands down One of the toner cartridges may be damaged. Replace the toner the page cartridge that matches the color of the streak or band. (See Replacing a toner cartridge on page 167.) Clean all four corona wires (one for each color) of the drum unit by ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 130 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Colored spots at 2.95 in. (75 mm) Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 131 Examples of poor print Recommendation quality Ghost Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 9.) Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting.
Page 132 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Color misregistration Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 172.) Make sure that the belt unit is installed properly. (See Replacing the ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 133 Examples of poor print Recommendation quality Uneven density appears Identify the color that is uneven and put in a new toner cartridge for periodically across the page that color. (See Replacing a toner cartridge on page 167.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 172.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 134 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Offset image Check the machine’s environment. Conditions such as high temperatures and high humidity can cause this problem. (See Choosing a location on page 94.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 135 Examples of poor print Recommendation quality Curled or wave Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 9 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality.
Page 136 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Envelope creases Open the back cover. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below.
Page 137 Examples of poor print Recommendation quality White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 138 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Toner scatter or toner stain on CAUTION the edge of duplex pages We recommend that you place the drum unit and toner cartridges on a ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. clean, flat surface with a piece of disposable paper underneath them in ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 139: Setting Dial Tone Detection
Setting dial tone detection Telephone line interference Setting the dial tone to Detection will If you are having difficulty sending or shorten the dial tone detect pause. receiving a fax due to possible interference on the telephone line, we recommend that Press Menu, 0, 5.
Page 140: Error And Maintenance Messages
Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below. Error Message Cause Action The device is removed from the Press Stop/Exit.
Page 141 Error Message Cause Action It is time to replace the laser unit. Call Océ Technical Support to replace the laser Change Parts unit. Laser Unit It is time to replace the paper Call Océ Technical Support to replace the Change Parts feeding kit for the MP tray.
Page 142 Troubleshooting and routine maintenance Error Message Cause Action The document was not inserted See Document jams on page 136 or Using the Document Jam or fed properly, or the document ADF (automatic document feeder) on page 18. scanned from the ADF was too long.
Page 143 Error Message Cause Action The number you dialed does not Verify the number and try again. No Response/Busy answer or is busy. The paper tray is not completely Close the paper tray properly. No Tray closed. The waste toner box is not Install the waste toner box.
Page 144 Troubleshooting and routine maintenance Error Message Cause Action Registration failed. Press Black Start or Color Start and try again. Registration Do one of the following: Try Manual Registration, Menu, 4, 8. (See Manual Registration in the Software User’s Guide on the CD-ROM.) Put in a new belt unit.
Page 145 Error Message Cause Action If the LCD shows Toner Low, Order a new toner cartridge now for the toner Toner Low you can still print; however, the cartridge color that is low. Prepare New Black(K) machine is telling you that the Toner Cartridge.
Page 146: Checking If The Machine Has Faxes In Its Memory
Troubleshooting and routine maintenance Checking if the machine has Transferring faxes to your PC faxes in its memory You can move the faxes from your machine’s memory to your PC. If the LCD shows an error message then you can check to see if there are faxes in the If you have followed a and b in machine’s memory.
Page 147: Document Jams
Document is jammed under the Note document cover • If you choose Backup Print On, the machine will also print the fax at your Take out any paper from the ADF that is machine so you will have a copy. This is a not jammed.
Page 148: Paper Jams
Troubleshooting and routine maintenance Paper jams Document is jammed in the duplex slot To clear paper jams, please follow the steps Take out any paper from the ADF that is in this section. not jammed. HOT SURFACE Pull the jammed document out to the right.
Page 149 Paper is jammed in Paper Tray 1 or Remove the paper from the MP tray. Tray 2 Remove any jammed paper from in and If the LCD shows Jam Tray 1 or around the MP tray. Jam Tray 2, follow these steps: Jam Tray 1 Jam Tray 2 Pull the paper tray completely out of the...
Page 150 Troubleshooting and routine maintenance Paper is jammed inside the machine Use both hands to slowly pull out the jammed paper. If the LCD shows Jam Inside, follow these steps: Jam Inside Pull the paper tray completely out of the machine. Make sure the paper is below the maximum paper mark.
Page 151 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
Page 152 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit up and pull the drum Hold the handles of drum unit when you unit completely out of the machine using carry it.
Page 153 The jammed paper may be pulled out Put the drum unit back in the machine as with the toner cartridge and drum unit follows. assembly, or this may release the paper Make sure that the gray lock so you can pull it out of the paper tray lever (1) is in the up position and opening.
Page 154 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 155 Paper is jammed at the back of the Hold the green handle of the drum unit. Lift the drum unit up and then pull it out machine until it stops. If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover.
Page 156 Troubleshooting and routine maintenance Pull down the two green levers, one on Using both hands, gently pull the the left-hand-side and one on the jammed paper out of the fuser unit. right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
Page 157 Paper is jammed underneath Paper Put the drum unit and toner cartridge assembly back in the machine. Tray 1 or in the fuser unit If the LCD shows Jam Duplex, follow these steps: Jam Duplex Pull the paper tray completely out of the machine and check inside the machine.
Page 158 Troubleshooting and routine maintenance If the paper is not caught in the paper Pull out the jammed paper slowly. tray, open the back cover. Reset the gray lever on the left hand side (1) back to the original position. Push the gray lever on the left hand side (1) to the right.
Page 159: Routine Maintenance
Routine maintenance Clean the outside of the machine as follows: Turn off the machine’s power switch. CAUTION Unplug the telephone line cord first, disconnect all cables, and then unplug The drum unit contains toner, so handle it the power cord from the AC power carefully.
Page 160: Cleaning The Scanner
Troubleshooting and routine maintenance Wipe the inside of the paper tray with a In the ADF unit, clean the white bar (1) dry, lint-free cloth to remove dust. and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable glass cleaner.
Page 161: Cleaning The Laser Scanner Windows
Cleaning the laser scanner Hold the green handle of the drum unit. Lift the drum unit up and then pull it out windows until it stops. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows. DO NOT touch the laser scanner windows with your fingers.
Page 162 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
Page 163 Wipe the scanner windows (1) with a Put the drum unit back in the machine as dry, lint-free cloth. follows. Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1).
Page 164 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 165: Cleaning The Corona Wires
Cleaning the corona wires Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power...
Page 166 Troubleshooting and routine maintenance Push to release the latches of the white CAUTION corona wire cover (1), and then open the cover. We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 167 Clean the corona wire inside the drum Hold the handle of the toner cartridge unit by gently sliding the green tab from and slide the toner cartridge into the left to right and right to left several times. drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge...
Page 168: Cleaning The Drum Unit
Troubleshooting and routine maintenance Cleaning the drum unit Push the drum unit in until it stops. If you have print quality problems, clean the drum unit as follows. Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
Page 169 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 170 Troubleshooting and routine maintenance CAUTION CAUTION We recommend that you place the drum We recommend that you place the toner unit on a clean, flat surface with a piece of cartridges on a clean, flat surface with a disposable paper underneath it in case you piece of disposable paper underneath it in accidentally spill or scatter toner.
Page 171 Turn the drum unit over by holding the CAUTION green handles. Make sure that the drum unit gears (1) are on the left hand side. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. See the print sample to identify the color causing the problem.
Page 172 Troubleshooting and routine maintenance Turn the drum unit gear toward you by Turn the drum unit gear toward you by hand while looking at the surface of the hand to return it to the home position. drum (1). The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in...
Page 173 Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color lever (1) is in the up position and label on the drum unit, and make sure put the drum unit in the machine.
Page 174 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 175: Replacing The Consumable Items
Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life...
Page 176 Troubleshooting and routine maintenance The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable items before they run out. To avoid any inconvenience, you may wish to buy spare consumable items before the machine stops printing.
Page 177 The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached.
Page 178: Replacing A Toner Cartridge
Troubleshooting and routine maintenance Replacing a toner cartridge Toner life end message When the following message appears on the Order Numbers: LCD, you need to replace the toner cartridge. The second line of the LCD indicates which Hight Yield Toner Cartridge: color you need to replace.
Page 179 Replacing the toner cartridges Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Page 180 DO NOT put a toner cartridge into a fire. It potentially incompatible toner and/or could explode, resulting in injuries. cartridges in the cx2100 may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty Handle the toner cartridges carefully. If...
Page 181 CAUTION CAUTION DO NOT use flammable substances near Be sure to return the tab to the home the machine. DO NOT use any type of position (b) (1). If you do not, printed pages spray to clean the inside or outside of the may have a vertical stripe.
Page 182 Troubleshooting and routine maintenance Remove the orange protective cover. Push the drum unit in until it stops. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in...
Page 183: Replacing The Drum Unit
Replacing the drum unit Note The drum unit is a consumable item, and Order Number: 497-5 it is necessary to replace it periodically. There are many factors that determine the Change Parts Drum message actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per Change Parts...
Page 184 Troubleshooting and routine maintenance Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops.
Page 185 Release the gray lock lever (1) that is on Note the left side of the machine. Lift the front Discard the used drum unit according to of the drum unit and pull the drum unit local regulations, keeping it separate from completely out of the machine using the domestic waste.
Page 186 Troubleshooting and routine maintenance CAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the We recommend that you place the toner illustrations. cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 187 Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color lever (1) is in the up position and label on the drum unit, and make sure put the drum unit in the machine.
Page 188 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 189: Replacing The Belt Unit
Replacing the belt unit Press Menu, 8, 4. The LCD shows the parts name which Turn off the machine’s power switch. needs to be reset the counter. Press the front cover release button and 84.Reset Menu then open the front cover. Drum Select ab or OK Press a or b to choose Drum.
Page 190 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
Page 191 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit.
Page 192 Troubleshooting and routine maintenance Unpack the new belt unit, and remove Put the drum unit back in the machine as the protective cover and paper. follows. Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine.
Page 193 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. When you replace the belt unit with a new one, you need to reset the belt unit counter by completing the following...
Page 194: Replacing The Waste Toner Box
Troubleshooting and routine maintenance Press Menu, 8, 4. WARNING The LCD shows the parts name which needs to be reset the counter. DO NOT reuse the waste toner box. 84.Reset Menu Belt Unit Replacing the waste toner box Select ab or OK Press a or b to choose Belt Unit.
Page 195 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
Page 196 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
Page 197 Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up, then machine using the green handle. pull it out. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
Page 198 Troubleshooting and routine maintenance Put the belt unit back in the machine. Put the drum unit back in the machine as Match the h mark on the belt unit to the follows. g mark on the machine. Push down on Make sure that the gray lock the green area of the belt unit to lock it in lever (1) is in the up position and...
Page 199 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 200: Packing And Shipping The Machine
Troubleshooting and routine maintenance Packing and shipping To prevent injuries when moving or lifting the machine this machine, make sure at least two people lift the machine together. Be careful not to If for any reason you must move or ship your pinch your fingers when you put the machine down.
Page 201: Repacking The Machine
Repacking the machine Make sure that you have the following parts for repacking: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. Lift the document cover. Push the scanner lock lever down to lock the scanner.
Page 202 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
Page 203 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 204 Troubleshooting and routine maintenance Remove the waste toner box from the Insert the original orange packing machine using the green handle and material for locking the belt unit as place it into the plastic bag included in shown in the illustration. the carton.
Page 205 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 206 Troubleshooting and routine maintenance Push the drum unit back in until it stops. Note We recommend you repack the machine on a table or desk. Put the styrofoam piece marked “FRONT” (1) into the lower carton (3), so that the arrow cutout (4) points toward it. Put the styrofoam piece marked “REAR”...
Page 207 Put the assembled “FRONT” (1) and Put the two styrofoam pieces for the “REAR” (2) cardboard pieces in the toner cartridges on the top of the lower carton at the front and rear of the machine. Match the right side of the machine as shown in the illustration.
Page 208: Meter Reading Instructions
Troubleshooting and routine maintenance Put the four joints (1) into the holes of the carton using steps A and B as shown below. Close the carton and tape it shut. (For USA) Put the box in the larger carton. (For USA) Close the carton and tape it shut.
Page 209: Machine Information
Machine information Checking the remaining life of parts Checking the serial number You can view the remaining life of these parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 8, 3. Press Menu, 8, 1. 83.Parts Life 1.Drum 81.Serial No.
Page 210: D Menu And Features
Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Page 211: How To Access The Menu Mode
How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu. Press 7 for LAN menu.
Page 212: Menu Table
Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.Gener al 1.Mode Tim er 0 Sec...
Page 213 Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.Gener al 3.Pap er Size 2.Tr ay#1 in the paper tray. Setup (continued) Letter * (continued) Legal Executive Folio Sets the size of the paper 3.Tr ay#2 in the optional paper (This menu only Letter *...
Page 214 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that will 1.Gener al 7.Tr ay Use 1.Cop y Tray#1 Only be used for Copy mode. Setup Tray#2 Only (continued) MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.)
Page 215 Main Menu Submenu Menu Selections Options Descriptions Page Chooses the duplex 1.Gener al 0.Docum ent Scan 2.Dup lex Scan Long edge* scanning format. Software Setup (continued) Short edge User’s (continued) Guide on CD-ROM. Sets the number of rings 2.Fax 1.Setup Receive 1.Ring Delay before the machine (In Fax mode...
Page 216 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the default resolution 2.Fax 2.Setup Send 2.Fax Resolution Standar d* for outgoing faxes. (continued) (In Fax mode Fine only) S.Fine (continued) (B&W only) Photo (B&W only) — Sets the time of day in 24 3.Delayed Fax hour format that the (B&W only)
Page 217 Main Menu Submenu Menu Selections Options Descriptions Page Sets initial setup for 2.Fax 4.Rep or t Setting 1.Tr ansm ission Transmission Verification (continued) On+Image Report and Fax Journal. Off* Off+Image Sets the interval for 2.Jour nal Per iod automatic printing of the Ever y 50 Faxes* Fax Journal.
Page 218 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Cop y 1.Quality Auto* resolution for your type of Text document. Photo — Adjusts the brightness for 2.Br ightness -nnnno+ copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ —...
Page 219 Main Menu Submenu Menu Selections Options Descriptions Page — Enables or disables 4.Pr inter 3.Dup lex Off* duplex printing. You can Software (continued) On(Long Edge) also choose long edge or User’s short edge duplex Guide on On(Short Edge) printing. CD-ROM. —...
Page 220 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the paper size when 5.USB Dir ect 1.Dir ect Pr int 1.Pap er Size printing directly from the Letter * USB flash memory drive. Legal Executive Folio Sets the media type when 2.Media Typ e Thin printing directly from the...
Page 221 Main Menu Submenu Menu Selections Options Descriptions Page Sets the resolution to 5.USB Dir ect 2.Scan to USB 1.Resolution Color 150 dp i* send the scanned data to Software Color 300 dpi USB flash memory drive. User’s (continued) Guide on Color 600 dpi B&W 200 dpi CD-ROM.
Page 222 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Lists name and numbers 6.Pr int 3.Tel Index 1.Num er ic stored in the One-Touch Rep or ts List and Speed-Dial memory, (continued) — 2.Alp habetic in numerical or alphabetical order.
Page 223 Main Submenu Menu Selections Options Descriptions Page Menu (Primary) Specifies the IP address 7.LAN 1.Wir ed 1.TCP/IP 8.DNS Ser ver of the primary or Network (continued) (continued) (continued) 000.000.000.000 secondary DNS server. User’s (Secondary) Guide on 000.000.000.000 CD-ROM. Automatically allocates 9.APIPA the IP address from the link-local address range.
Page 224 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Chooses the WINS 7.LAN 2.WLAN 1.TCP/IP 6.WINS Config Auto* configuration mode. Network (continued) (continued) (continued) Static User’s (Primary) Specifies the IP address 7.WINS Ser ver Guide on of the primary or 000.000.000.000 secondary WINS server.
Page 225 Main Submenu Menu Selections Options Descriptions Page Menu — Enter the mail address. 7.LAN 3.Setup IFAX 1.Setup Inter net 1.Mail Addr ess (Up to 60 characters) Network (continued) User’s Enter the SMTP server 2.SMTP Ser ver Name? Guide on (up to 64 characters) address.
Page 226 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Limits the size of E-mail 7.LAN 3.Setup IFAX 3.Setup Mail 2.Size Lim it documents. Network (continued) (continued) Off* User’s (continued) Sends notification 3.Notification Guide on messages. Off* CD-ROM. Relays a document to 4.Setup Relay 1.Rly Br oadcast another fax machine.
Page 227 Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the serial 8.Machine 1.Ser ial No. number of your machine. Info. — You can check the 2.Page Counter Total number of total pages the Fax/List machine has printed Copy during its life.
Page 228: Entering Text
Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Page 229 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Page 230: Specifications
Specifications General Memory Capacity 128 MB ADF (automatic document Up to 50 pages (Staggered) [20 lb (80 g/m feeder) Duplex, up to Letter size Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter)
Page 231 Noise level Sound power Operating (Copying): LWAd = 6.9 Bell Standby: LWAd = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dBA Temperature Operating: 50° F to 90.5° F (10 to 32.5° C) Storage: 41°...
Page 232: Print Media
Specifications Print media Paper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO), A5, B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m ) plain paper...
Page 233: Fax
Compatibility ITU-T Group 3 Duplex Fax (Receive) Coding System MH/MR/MMR/JBIG/JPEG Modem Speed Automatic Fallback: 33,600 bps Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 5.8 to 14 in. (147.3 to 356 mm) Scanner Glass Width: Max.
Page 234: Copy
Specifications Copy Copy Speed Up to 17 pages/minute (Letter size) (Black) Up to 17 pages/minute (Letter size) (Color) Copy Speed for Duplex Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Black) Copying Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Color) Color/Monochrome Yes/Yes Single-Sided Document Size...
Page 235: Scan
Scan Color/Monochrome Yes/Yes Duplex Scanning TWAIN Compliant ® Yes (Windows 2000 Professional/XP/ ® XP Professional x64 Edition/Windows Vista ® Mac OS X 10.2.4 or greater WIA Compliant ® ® Yes (Windows XP/Windows Vista Color Depth 24 bit color Resolution Up to 19200 × 19200 dpi (interpolated) Up to 1200 ×...
Page 236: Print
Specifications Print Emulations PCL6 ® BR-Script (PostScript ) Level 3 Printer Driver ® Host-Based Driver for Windows 2000 Professional/ ® XP/XP Professional x64 Edition/Windows Vista ® Windows Server 2003 (print only via network) ® BR-Script (PPD file) for Windows 2000 Professional/ ®...
Page 237: Pictbridge
Interface USB direct interface Direct print feature Compatibility PDF version 1.6 , JPEG, Exif + JPEG, PRN (created by cx2100 ® printer driver), TIFF (scanned by cx2100), PostScript 3™ (created by cx2100 BR-Script 3 printer driver). JBIG2 image files, JPEG2000 image files and layered files are not supported.
Page 238: Computer Requirements
Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Supported Processor Minimum Recommended Available Hard Operating System Interface Minimum Speed Disk Space Version Software Functions Drivers Applications ® ® Printing, USB, ® ® 64 MB 256 MB 150 MB 310 MB Windows Windows...
Page 239: Consumable Items
Consumable items Toner Cartridge Life 497-1 (Black): 5,000 pages 497-2, 497-3, 497-4 4,000 pages (Cyan, Magenta, Yellow): Drum Unit Life Expectancy 497-5: Approx. 17,000 pages Belt Unit 497-6: Approx. 50,000 pages Waste Toner Box 497-7: Approx. 20,000 pages Approx. yields based on 5% page coverage (Letter). Drum yield is approximate, and may vary by type of use.
Page 240: Ethernet Wired Network
Specifications Ethernet wired network Network board model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...
Page 241: Ethernet Wireless Network
Ethernet wireless network Network board model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...
Page 242: Authentication And Encryption For Wireless Users Only
CKIP and CMIC encryptions. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The cx2100 supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Page 243: Network Key
Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN” (this is case sensitive). •...
Page 244: Glossary
Broadcasting another telephone number on an existing telephone line. The cx2100 uses the new The ability to send the same fax message number to simulate a dedicated fax line. to more than one location.
Page 245 User’s Guide with you. F/T Ring Time Journal Period The length of time that the cx2100 pseudo/double-rings (when the Receive The pre-programmed time period Mode setting is Fax/Tel) to notify you to between automatically printed Fax Journal Reports.
Page 246 Glossary Remaining jobs One-Touch Keys on the machine’s control panel You can check which programmed fax where you can store numbers for easy jobs are waiting in the memory and cancel dialing. You can store a second number the jobs individually. on each key if you press Shift and the Remote Access Code One-Touch key together.
Page 247 Telephone Answer Code (Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension telephone by pressing this code (# 5 1). Temporary settings You can select certain options for each fax transmission and copy without changing the default settings.
Page 248: Index
Index Copy brightness ..........79 color saturation ........80 ADF (automatic document feeder) ...32 contrast ........5 using .............18 duplex .........5 Answering machine (TAD) Enlarge/Reduce key ......75 connecting ..........51 ® ® enter copy mode ........74 Apple Macintosh keys ..........5 See Software User’s Guide on the multiple ..........
Page 249 Document how to load ..........18 ADF ............18 Fax codes scanner glass ........19 changing ......... 54 jam ............136 fax receive code ......53 Drum unit remote access code ......66 checking (remaining life) .....198 telephone answer code ....53 cleaning ........154 Fax forwarding replacing ..........172 changing at the machine ......
Page 250 Fax/Tel mode answering at extension telephones ........53 Labels ..........10 easy receive ..........44 LCD (liquid crystal display) ....4 F/T ring time (double-ring) ....43 contrast ..........25 fax receive code ......53 Help List ..........72 receiving faxes ........53 LDAP ring delay ..........43 See Network User’s Guide on the telephone answer code ....
Page 251 Power failure ......... 199 Print difficulties ..........110 N in 1 (page layout) ........76 Direct key ..........6 Network drivers ..........225 faxing fax from memory ........46 See Software User’s Guide on the Job Cancel key ....... 6 CD-ROM. keys ............
Page 252 Security Secure function lock administrator password ..... 28 Redial/Pause key ......56 Public user ........28 Reducing restricted users ........29 copies ...........75 Secure key ..........6 incoming faxes ........45 Setting lock ........... 26 Remote retrieval ........66 Shipping the machine ......189 access code ..........66 SimpleBiz Fax &...
Page 253 if you are having difficulty copy quality ........112 incoming calls ........111 network ..........114 paper handling .........114 print quality ......114 printing ........110 scanning ...........113 software ...........113 telephone line ........128 paper jam ..........137 Two-line telephone system ......52 Volume, setting beeper ...........23 ring ............23 speaker ..........23 Waste toner box ........183...
Page 254 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

OcÃ© cx2100 User Manual

1 General Information

2 Loading Paper and Documents

3 General Setup

4 Security Features

5 Sending a Fax

6 Receiving a Fax

7 Telephone Services and External Devices

8 Dialing and Storing Numbers

9 Remote Fax Options (Black & White Only)

10 Polling

11 Printing Reports

Section III Copy

12 Making Copies

Section IV Walk-Up Printing

13 Printing Photos from a Digital Camera

14 Printing Data from a USB Flash Memory Drive

Section V Software

15 Software and Network Features

Section VI Appendixes

Troubleshooting and Routine Maintenance Troubleshooting

D Menu and Features

Specifications

Glossary

Index

Quick Links

Related Manuals for OcÃ© cx2100

Summary of Contents for OcÃ© cx2100