Page 1: User Guide
Aastra Model 9480i IP Phone User Guide Release 3.3.1 Service Pack 4 41-001382-05 REV03 – 07.2014...
Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
Page 3: Table Of Contents
................12 Phone Options via the Aastra Web UI .
Page 4 Content Restarting Your Phone ..................40 Phone Lock.
Page 5 Content Making Calls ....................94 Dialing a Number .
Page 6 Content Goodbye Key Cancels Incoming Calls ..............153 Message Waiting Indicator .
Page 7: Welcome
About this Guide This guide explains how to use the basic features of your new 9480i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 8: Requirements
Aastra. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 9480i phone, please refer to the Aastra 9480i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phones Administrator Guide.
Page 9: Getting Started
Getting Started The 9480i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 10 Getting Started The 9480i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 11: Network Connected/Network Disconnected
"Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 9480i IP Phone Installation Guide, the section "Con- necting to the Network and to Power".
Page 12: Idle Screen
By default, the softkeys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can also press the Services and Intercom hard keys to access those functions. You can configure the 6 softkeys with up to 20 functions as required. 9480i Hold Redial...
Page 13 Getting Started Idle Screen With Softkeys Configured If you or your administrator have configured softkey functions on your phone, the labels for those functions display on the screen. For example, in the following illustration, "Home" was configured as a speed dial key on the first softkey and "Do Not Disturb"...
Page 14 Getting Started Screen Display After Picking Up the Handset When you pickup the handset, the screen displays as follows: John Smith Dial Conf Xfer More This screen displays the following keys located on the bottom left of the screen: • Dial •...
Page 15: Ip Phone Keys
IP Phone Keys Key Panel The following sections describe the various 9480i phone key functions, and how they help you make and manage your calls and caller information. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services 9480i Handset...
Page 16: Key Descriptions
IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 9480i IP phone that you can use for handling calls. Keys Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without sav- Goodbye ing changes.
Page 17: Keypad Keys
Keypad Keys The 9480i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 9480i phone keypad includes the following: Keypad Key...
Page 18: Methods For Customizing Your Phone
• Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI Options Options You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 19 Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
Page 20: Methods For Customizing Your Phone
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see...
Page 21 The Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. 41-001382-05 REV03 – 07.2014...
Page 22 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 9480i. 41-001382-05 REV03 – 07.2014...
Page 23: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 24: Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 25: Phone Status Via The Aastra Web Ui
Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
Page 26 Phone Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.
Page 27: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 28 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 29 UK, and US. Default is US. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI Click Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.
Page 30: Contrast Level
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 9480i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...
Page 31: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 9480i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 32: Time And Date
Time and date settings Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
Page 33 Customizing Your Phone Set Date and Date Format Note: The date and date format you configure display on the phone’s idle screen. Select Preferences. Select Time and Date. Select Set Date. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace"...
Page 34 Customizing Your Phone Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server. The phone will use the time from Time Server 1 unless it is not configured or unavailable, in which case it will move on to Time Server 2, and if necessary Time Server 3.
Page 35 Customizing Your Phone Aastra Web UI Click Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.
Page 36 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
Page 37 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and char- acters in a specific language when performing inputs on the phone.
Page 38 Customizing Your Phone Keypad Input Alphabet Tables English Uppercase Characters Lowercase Characters 1;=_,-'&() 1.:;=_,-'&() ABC2 abc2 DEF3 def3 GHI4 ghi4 JKL5 jkl5 MNO6 mno6 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ...
Page 39 Customizing Your Phone German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç...
Page 40 Customizing Your Phone Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def ИЙКЛ4GHI ийкл4ghi МНОП5JKL мноп5jkl РСТУ6MNO рсту6mno ФХЦЧ7PQRS7 фхЧч7pqrs ШЩЪЫ8TUV шщъы8tuv ЬЗЮЯ9WXYZ ьзюя9wxyz * <SPACE> * <SPACE> #/\@ #/\@ Nordic Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÅÄÆÀ abc2åäæà...
Page 41 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.
Page 42 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
Page 43 Customizing Your Phone Latin 2 Character Set The 9480i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 44: User Password
If you change the password Then you need to using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
Page 45: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 46: Restarting Your Phone
“Phone Lock Key” page In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 47 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.
Page 48: Defining An Emergency Dial Plan
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 49: Line Keys And Softkeys
Keys Multiple Line and Call Appearances The 9480i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents. The line/call appearance light indicates the status of that line or call.
Page 50: Softkeys
XML services. You can also specify an XML key URL for this option. Flash Indicates the key is set to generate a flash event when it is pressed on the 9480i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 51: State-Based Softkey
Quick access features like Call Return and Voicemail must first be configured on your PBX in order to work on your phone. See your System Administrator for more information. State-Based Softkey On the 9480i softkeys, you can configure a specific state to display when a softkey is being used. Softkeys (state-based)
Page 52 All states disabled. Paging All states disabled. Empty idle, connected, incoming, outgoing, busy In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for that state. 41-001382-05 REV03 – 07.2014...
Page 53 Key Display Behavior On the 9480i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 54: Line Key
Line Key You can set a softkey to act as a line/call appearance key on the 9480i. This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call...
Page 55 Configuring a Line Key You can set a key as an additional line on the 9480i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 56: Creating A Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 9480i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 57 Line Keys and Softkeys Press-and-Hold to Create a Speed Dial (applicable to softkeys and keypad keys) IP Phone UI Pressing and holding down a softkey or keypad key on the phone initiates a speed dial feature. Note: When creating a speed dial key from the IP Phone UI, you must select a softkey, keypad key, or expansion module key that has no preassigned function (key must be set to None or Empty).
Page 58 Line Keys and Softkeys In the "Line:" field, select a line to apply to the speed dial key. Enter Name: John Smith Enter Number: 555-6789 Line: 1 Save Change Cancel This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial key.
Page 59 Line Keys and Softkeys In the "Enter Name:" field, enter a name to apply to the speed dial key. Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C).
Page 60 Line Keys and Softkeys Creating a Speed Dial Key Using the Softkeys Aastra Web UI Use the following procedure to set a key to function as a speed dial . Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20".
Page 61 Line Keys and Softkeys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click Operation->Keypad Speed Dial. Select from "Digit 1" through "Digit 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 62: Editing Speed Dial Keys
Line Keys and Softkeys Editing Speed Dial Keys On the 9480i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: - Operation->Softkeys and XML • Using the IP Phone UI at the path: - Options->Preferences->Speed Dial Edit...
Page 63 Line Keys and Softkeys Editing a Speed Dial on a Softkey Aastra Web UI Click Operation->Softkeys and XML. Select the key configured for speed dial . In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
Page 64 Line Keys and Softkeys Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click Operation->Keypad Speed Dial. Select from "Digit 1" through "Digit 9". In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 65: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the softkeys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 66: Busy Lamp Field (Blf) Key
On the 9480i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
Page 67: Blf/List Key
A receptionist has a 9480i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica- tion Server. On the 9480i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten- sions.
Page 68 Configuring a BLF/List Key The BLF/List function can be configured on the 9480i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Page 69: Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 9480i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 70 Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 9480i IP Phone. The procedure shows the softkey screens as an example. Click Operation->Softkeys and XML. Softkeys Select from "Key 1"...
Page 71: Log Off
Line Keys and Softkeys You are logged into the queue and the following screen displays. Unavailable Log Off Avail Cancel To allow your phone to be available in the queue, press the Avail softkey. The following screen displays. Available Log Off Unvail Cancel If your IP phone status is set to “Available”...
Page 72: Directed Call Pickup/Group Call Pickup Keys
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 73 Line Keys and Softkeys Configuring Group Call Pickup (GCP) Key Aastra Web UI Use the following procedure to configure Group Call Pickup on the 9480i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the server in order for a GCP key to function.
Page 74 Line Keys and Softkeys Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. IP Phone UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
Page 75: Xml Key
XML Key The 9480i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
Page 76: Configuring Xml Services
Line Keys and Softkeys Configuring XML Services Aastra Web UI Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select "Services". In the "XML Application URI" field, enter the applicable URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.
Page 77 Line Keys and Softkeys Configuring an XML Key Aastra Web UI Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select "XML". In the "Label" field, enter a label to apply to this key.
Page 78 To exit from the "Services" menu, press the Services key again. From an XML Softkey Press the XML softkey on the 9480i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
Page 79: Flash Key
Flash Key You can set a softkey to generate a flash event when it is pressed on the 9480i. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 80: Sprecode Key
The value you enter for this field is dependent on the services provided by the server. Contact your System Administrator for information about available services. Setting a Sprecode Key Aastra Web UI Use the following procedure to configure a sprecode softkey on the 9480i phone. Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20".
Page 81: Park/Pickup Keys
Park/Pickup Keys The 9480i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
Page 82 Line Keys and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number...
Page 83: Last Call Return (Lcr) Key
Line Keys and Softkeys Last Call Return (LCR) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a softkey. This feature is for Sylantro servers only. How it works If you configure "LCR" on a softkey, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “LCR”...
Page 84: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or programmable key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 85: Blf/Xfer
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Configuring a BLF/Xfer Key Aastra Web UI Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20".
Page 86: Speeddial/Xfer
Speeddial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined exten- sion. Configuring a Speeddial/Xfer Key Aastra Web UI Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20".
Page 87: Speeddial/Conf
Speeddial/Conf The 9480i allows you to configure a softkey to be used as a speed dial conference key (Speeddial/Conf key) while remain- ing in the current call. This key allows a user on a call to conference another party at a pre-defined number while remain- ing in the call.
Page 88: Speeddial/Mwi
Line Keys and Softkeys Speeddial/MWI The 9480i supports multiple voicemail registration by using the Speeddial/MWI key. This feature can be useful in scenar- ios where you need to monitor the voicemail accounts of your team members or you need access to your manager’s voicemail messages.
Page 89: Services Key
Line Keys and Softkeys Services Key The 9480i has a “Services” hard key on the front panel of the phone. However, you can use any softkey to configure a Services key. 9480i Hold Redial Goodbye Options Services hard key PQRS...
Page 90 Line Keys and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services softkey on the 9480i phone. Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select Services.
Page 91: Directory Key
Directory Key On the 9480i, you can press the UP arrow navigation key to enter the Directory List. You can also configure a Directory key on any of the available softkeys, using the Aastra Web UI. Pressing the Directory key displays the “Directory List”.
Page 92: Callers List Key
Callers List Key On the 9480i, you can press the DOWN arrow navigation key to enter the Callers List. You can also configure a Callers List key on any of the available softkeys, using the Aastra Web UI. Pressing the Callers List key displays the “Callers List”.
Page 93: Intercom Key
Intercom Key The 9480i has an “Intercom” hard key on the front panel of the phone. You can configure an Intercom key on any of the available softkeys, using the Aastra Web UI. Pressing the Intercom key automatically connects with a remote extension for outgoing calls or answers an incoming intercom call.
Page 94: Phone Lock Key
Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation- >PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more informa- tion about using the lock/unlock feature, see “Locking/Unlocking a Phone”...
Page 95: Paging Key (Sends The Rtp Stream)
“Group RTP Paging (receives RTP streams)” page 158. Configuring a Paging Key Aastra Web UI Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select Paging. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port.
Page 96: None Key
Line Keys and Softkeys Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 97 Line Keys and Softkeys Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 9480i IP Phone. Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select None.
Page 98: Empty Key
If a particular softkey is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 9480i phone. Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20".
Page 99: Deleting A Key
Line Keys and Softkeys Deleting a Key Aastra Web UI Use the following procedure to delete a key function on the 9480i IP Phone. Click Operation->Softkeys and XML. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select None.
Page 100: Making Calls
Making Calls This section describes ways to make calls on your 9480i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button At the dial tone, enter the number you wish to call.
Page 101: Using Handsfree Speakerphone
When handsfree is on, the speaker light turns on. Using a Headset The 9480i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 102: Using Intercom
Goodbye Press the key to end the call. Using Intercom On the 9480i, you can use the Icom hard key to automatically connect with a remote extension or answer an incoming intercom call. 9480i Hold Redial Goodbye...
Page 103: Redial
Making Calls You can set specific incoming Intercom call features on the 9480i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aas- Description tra Web UI Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 104: Mute
Making Calls Deleting from the Redial List IP Phone UI edial edial Press Press the Delete Key, then press the Delete Key again to erase the item. Delete All Items IP Phone UI Press edial edial Press the Delete Key, then press the Delete All Key to erase all items. Mute You can use the Mute key to mute the handset, headset, or speakerphone.
Page 105: Receiving Calls
Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. John Smith Keri March Answer Ignore Answering an Incoming Call IP Phone UI To answer the call •...
Page 106: Handling Calls
Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Hold Hold You can place an active call on hold by pressing the Hold key.
Page 107: Transferring Calls
“Dial” and “Cancel” softkeys are provided while the user inputs the number. IP Phone UI The 9480i has a Transfer hard key on the front panel. When you lift the handset on the phone, the key displays on the Xfer bottom set of softkeys by default.
Page 108 Handling Calls Transferring Calls in Pre-Dial Mode Use the following procedure to transfer a call to another extension in pre-dial mode. Use the following illustration as a reference. 9480i Hold Redial Goodbye Transfer Softkey Options when handset is lifted Transfer hard key...
Page 109 Transferring Two Existing Calls The 9480i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Transfer key.
Page 110: Conferencing Calls
Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method). The 9480i has a Conference hard key on the front panel. In addition, when you lift the handset on the phone, the Confer- ence key displays on the softkeys by default. Use either the Conference hard key or softkey to create conference calls.
Page 111 Handling Calls IP Phone UI Using Local Conferencing in Pre-Dial Mode Use the following procedure to create a conference call using local conferencing in pre-dial mode. Use the following illus- tration as a reference. 9480i Conference Softkey Hold Redial Goodbye...
Page 112 When a name is displayed, pressing 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 9480i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing.
Page 113 Handling Calls Use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a reference. 9480i Conference Softkey Hold Redial Goodbye Options when handset is lifted Conference hard key PQRS WXYZ Xfer Icom Conf...
Page 114 Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 9480i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 115: Ending Calls
Handling Calls If you are the Host of a conference and want to leave that conference: • While in a 3-way conference press the Transfer key on the phone. Your phone leaves the 3-way conference but the remaining parties are still connected to the conference. Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold).
Page 116: Managing Calls
Managing Calls The 9480i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 117 Managing Calls Press the UP arrow key or press a configured Directory softkey. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Page 118 Managing Calls Directory List Limitations Maximum length of a label characters Maximum length of a URI characters Maximum number directory entries in the NVRAM entries The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Enter Name: Label Number...
Page 119 Managing Calls On Screen 2: • You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by pressing the Label softkey. • Use the Backspace softkey when required. •...
Page 120 Managing Calls Scrolling Multiple Screens Per Entry IP Phone UI If there are multiple numbers for an entry, the 3 and 4 keys display for you to scroll multiple screens. The following examples show Screen 1 as Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number, and Screen 3 as Steve Smith’s Cell number.
Page 121 Managing Calls Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. 1.Cell 2.Office 3.Home...
Page 122: Delete All
Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry •...
Page 123 Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use the following illustration as a reference. 9480i Hold Redial Goodbye Options...
Page 124 Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
Page 125 Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click Operation->Directory. In the Directory List field, click Save As. A File Download message displays.
Page 126: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 9480i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 127 IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference On the 9480i, you can press the DOWN arrow navigation key to enter the Callers List. You can also press a configured Callers List softkey.
Page 128 Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. 9480i Hold Redial Goodbye Options Callers List Key PQRS WXYZ Xfer Icom Conf Services Handsfree Key Press the Callers List Key.
Page 129 Download the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 130: Account Configuration (Dnd And Call Forwarding)
On the 9480i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 131 Managing Calls You can then configure a DND key (for the phone or for an expansion module) using the Aastra Web UI at the path, Opera- tion->Softkeys Keys and XML. You can enable and disable DND by toggling the key, or by setting DND for a specific account at the path, Basic Settings->Account Configuration.
Page 132 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set- ting of Account 1.
Page 133 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 134 Managing Calls DND in Account Mode With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 135 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 9480i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 136 MWI LED OFF if all CFWD modes are disabled for the account in focus. focus. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI.
Page 137 Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 138 Managing Calls Click Basic Settings->Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Admin- istrator. Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s role, an additional Forward Filtering option may be available on the Account Configuration page.
Page 139 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
Page 140: Call Forward Mode
Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All”...
Page 141 Managing Calls For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Call Forward Call Forward Mode No Answer Mode No Answer Change the...
Page 142 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD All CFWD All 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1, 2 and 3 have “CFWD All”...
Page 143 Managing Calls In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Call Forward Call Forward Mode No Answer Mode No Answer Change the...
Page 144: Call Forward
Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All”...
Page 145 Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Call Forward Mode Indicates 1.All CFWD Enabled 2.Busy 3.No Answer Indicates no CFWD phone...
Page 146: Missed Calls Indicator
Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON...
Page 147 IP Phone UI Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. Use the following illustration as a reference. 9480i Hold Redial Goodbye...
Page 148: Voicemail
Managing Calls Voicemail The Voicemail feature on the 9480i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 149: Additional Features
Display DTMF Digits A feature on the 9480i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys.
Page 150: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 151: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 152: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 153: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 154: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 9480i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 155: Call Hold Reminder During Active Calls
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
Page 156: Call Hold Reminder (On Single Hold)
(even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
Page 157: Call Waiting Tone Period
“Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 158: Timeout
Preferred Line and Preferred Line Timeout The 9480i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 159: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 9480i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
Page 160 Additional Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. Click Basic Settings->Preferences->General.
Page 161 Additional Features Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI THEN "Goodbye Key Cancels Incoming Call" is enabled press the Goodbye key to reject the second incoming call. AND a second call comes in while you are on an active call, "Goodbye Key Cancels Incoming Call"...
Page 162: Message Waiting Indicator
MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
Page 163: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI...
Page 164: Using Redial Key For "Last Number Redial
SIP signalling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
Page 165 Configuring Group RTP Paging Aastra Web UI Use the following procedure to configure RTP streaming on the receiving end for Paging applications using the Aastra Web UI. Click Basic Settings->Preferences->Group Paging RTP Settings.
Page 166: Shared Call Appearance (Sca) Call Bridging
Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 167 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
Page 168: Broadsoft Broadworks Executive And Assistant Services
Additional Features BroadSoft BroadWorks Executive and Assistant Services The IP phone supports the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows for an inter-network relationship to be created between Executives and Assistants allowing calls to the Executive’s phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the filtered call, or push the call back to the Executive.
Page 169 Additional Features Configuring the Filter Key on an Executive’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Executive’s phone using the Aastra Web UI: Aastra Web UI Click on Operation-> Softkeys and XML.
Page 170 Additional Features Configuring the Filter Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation-> Softkeys and XML Select a key that you want to use as a Filter activate/deactivate key.
Page 171 Contact your System Administrator for further details. Configuring the Initiate Call Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Initiate Call Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 172 Additional Features To Activate Executive Call Filtering on an Executive’s Phone Use the following procedure to activate Executive Call Filtering on an Executive’s Phone: IP Phone UI Press the configured “Filter” softkey. Executive Call Filtering is now activated and the key’s corresponding LED will be lit. To Deactivate Executive Call Filtering on an Executive’s Phone Use the following procedure to deactivate Executive Call Filtering on an Executive’s Phone: IP Phone UI...
Page 173 Additional Features To Ignore a Filtered Call Use the following procedure to ignore a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
Page 174 Additional Features To Activate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to activate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
Page 175 Additional Features To Deactivate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to deactivate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
Page 176 Additional Features To Answer a Filtered Call Use the following procedure to answer a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
Page 177 Additional Features To Push a Filtered Call Back to the Executive Use the following procedure to push a filtered call back to the Executive: IP Phone UI After answering a filtered call, press the Push softkey. The phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call. The FAC call will be answered and the filtered call will be released if the push is successful.
Page 178 To Activate Call Forwarding of Filtered Calls Use the following procedure to activate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Place a checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Page 179 Additional Features IP Phone UI Press the Options key and then the Select softkey to enter the Call Forward menu Press the Call Forward softkey. Press the navigation key three times to select Forward Filtering. Call Forward Mode 1.All 2.Busy 3.No Answer 4.Forward Filtering X Change...
Page 180 To Deactivate Call Forwarding of Filtered Calls Use the following procedure to deactivate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Remove the checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Page 181: Star Codes
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 9480i phone the same way you would on a reg- ular telephone.
Page 182: Troubleshooting Solutions
Aastra PoE (Power over Ethernet) inline power supply, to provide power over Eth- ernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 9480i Installa- tion Guide for details.
Page 183 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. See “User Password” page 38 for more information.
Page 184: Limited Warranty
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the product at no charge, if returned within the Warranty Period.
Page 185: Limited Warranty (Australia Only)
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to com- ply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 186: Warranty Repair Services
Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 187: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
Page 188 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 189 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
Page 190 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001382-05 REV03 – 07.2014...
Page 191 ....................111 requirements ......................2 scrolling multiple screens ................114 sorting ........................111 DND, enabling/disabling ................124 Aastra Web UI do not disturb, setting softkey for ..............59 Basic Settings parameters ................16 documentation ......................1 Operation parameters ................... 16 DTMF digits, displaying ..................143 Status of Phone ....................
Page 192 Index Speeddial/Conf key ..................81 as line/call appearances .................48 Speeddial/Xfer ....................80 as Paging ......................89 as speeddial/Xfer ....................80 as speeddials ......................50 language as sprecode key ....................74 latin 2 character set ..................37 as XML services ....................69 overview ......................30 deleting ........................93 specifying on IP phone ..................
Page 193: Index
Index XML, accessing service ..................72 XML, setting softkey for ..................71 XML, setting services for ..................70 Index-3 41-001382-05 REV03 – 07.2014...
Page 194 Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

Aastra 9480i User Manual

Software License Agreement

Welcome

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Troubleshooting Solutions

Limited Warranty

Limited Warranty (Australia Only)

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Related Manuals for Aastra 9480i

Summary of Contents for Aastra 9480i

Table of Contents