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118 Find More Help; Support; Troubleshooting; If Your Device Stops Responding - Nokia E6–00 User Manual

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118 Find more help

Send the lock message
To lock the device remotely, write the predefined text, and send it to your device as a
text message.
To unlock your device, you need the lock code.
Find more help

Support

When you want to learn more about how to use your product or you are unsure how
your device should function, go to www.nokia.com/support, or using a cellular phone,
nokia.mobi/support. You can also read the in-device guide. Select
Applications
User
>
If this does not resolve your issue, do one of the following:
Reboot your device. Switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
Restore the original factory settings
Update your device software
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/
repair, or in Latin America, www.nokia-latinoamerica.com/centrosdeservicio. Before
sending your device for repair, always back up your device data.

Troubleshooting

If your device stops responding

Reboot your device. Press and hold the power key
vibrates three times and switches off. To switch your device on again, press the power
key
.
No content, such as contacts or messages, is deleted.

Restore original settings

If your device is not working properly, you can reset some settings to their original
values.
1
End all active calls and connections.
2
Select
Menu
Restore.
3
Enter the lock code.
guide.
Settings
and
Phone
>
for about 8 seconds. The device
Phone management
>
Menu
>
Factory settings
>
>

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