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13.1 Error Code
13.1.1 Error Code Outline
i-SENSYS MF4300dn / i-SENSYS MF4350d / i-SENSYS MF4380dn / i-SENSYS MF4310/4318 / i-SENSYS MF4320d / i-SENSYS MF4330d / i-SENSYS
MF4340d / i-SENSYS D450d / i-SENSYS MF4370dn
An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD, showing the nature (symptoms) of the fault. Using the error code, the
service man can readily find out how to correct the fault by simply referring to the service manual.
An error code may be either of the following two types:
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "SYSTEM ERROR E+number."
13.1.2 Error Code
i-SENSYS MF4300dn / i-SENSYS MF4350d / i-SENSYS MF4380dn / i-SENSYS MF4310/4318 / i-SENSYS MF4320d / i-SENSYS MF4330d / i-SENSYS
MF4340d / i-SENSYS D450d / i-SENSYS MF4370dn
System error code
E198
E674
Scanner error code
E225
Printer error code
Error
code
E000
The thermistor has an open circuit or a short circuit.
The heater has an open circuit. The thermal fuse has blown.
The High-voltage PCB has a fault.
The DCNT PCB has a fault.
E100
The scanner assembly has a fault.
Communication error code
Error Code
Description
0001
Nothing G3 signal received within 35 sec.
0003
Received DIS after sending DIS signal
0004
Received DCN after sending DTC signal
0009
Can't receive any signal within 35 sec. in manual polling mode.
0010
Received DCN signal after sending DTC signal in Polling Rx.
0011
Can't receive any correct response after sending DTC signal.
0012
Remote side Password not match in Polling Rx/our side no any file to be polling.
0013
Can't receive carrier within 6 sec. after sending CFR in date phase C.
0014
Can't receive T.30 signal after sending FTT signal.
Error
Major cause/detection
code
Flash ROM write error.
Modem error.
Error
Major cause/detection
code
CIS lamp has a fault.
Major cause/detection
T-13-1
Remedy
- Turn the power OFF and then back ON..
- Replace the SCNT PCB.
- Turn the power OFF and then back ON..
- Replace the SCNT PCB.
T-13-2
- Turn the power OFF and then back ON..
- Replase the CIS unit.
T-13-3
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the High-voltage PCB.
- Replace the DCNT PCB.
- Check the connector of the laser scanner assembly.
- Replace the laser scanner assembly.
- Replace the HVT unit.
- Replace the DCNT PCB.
T-13-4
Remedy
Remedy
Chapter 13
0020-2757
0020-2758
13-1
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- Service Manual
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