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Clearing Paper Jams
Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer
to the instructions for the particular area of the machine.
•
Ensure that the adjustable guides on the paper tray are positioned correctly.
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the
inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in the tray.
•
Use only recommended print media. (See
•
Ensure that the recommended side of the print media is facing up in the tray.
•
When a paper jam occurs, a warning message appears on the display screen.
•
To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in
the following sections to clear the jam.
Note:
Your machine might not have a feature or part mentioned, such as the Automatic
Document Feeder or Fax. Follow the directions pertinent to your machine model. See
Started
for information on models and features.
Automatic Document Feeder Jams (WorkCentre 3025NI only)
When an original gets jammed while passing through the automatic document feeder, a warning
message appears on the display screen.
CAUTION:
To avoid tearing the document, remove the jammed document slowly and gently.
Note:
To prevent document jams, use the platen glass for thick, thin, or mixed paper-type originals.
1.
Remove any remaining pages from the automatic document feeder.
184
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