Yeastar Technology NeoGate TG400 User Manual
Neogate tg series
Hide thumbs
Also See for NeoGate TG400:
- User manual (104 pages) ,
- Manual (24 pages) ,
- Installation manual (16 pages)
Related Manuals for Yeastar Technology NeoGate TG400
Summary of Contents for Yeastar Technology NeoGate TG400
-
Page 1: User Manual
NeoGate TG Series User Manual Version 1.2 Date: March 12th,2015 Yeastar Information Technology Co. Ltd... -
Page 2: Table Of Contents
NeoGate TG Series User Manual Table of Contents 1. Introduction ...................4 1.1 F ................... 4 EATURES 1.2 H ............... 5 ARDWARE PECIFICATION 2. System setup ..................7 2.1 SIM C ................7 LACEMENT 2.2 A ................7 NTENNA ONNECTION 2.3 E .............. - Page 3 NeoGate TG Series User Manual 6.1 S SMS ..................30 6.2 SMS C .................. 30 ONTACTS 6.3 O ................... 31 UTBOX 6.4 I ....................31 NBOX 6.5 USSD ..................... 32 6.6 API S ..................32 ETTINGS 7 Gateway ....................34 7.1 M ..................
-
Page 4: Introduction
NeoGate TG Series User Manual 1. Introduction NeoGate TG Gateway for Maximum Efficiency & Cost Savings NeoGate is a device for connecting Mobile Network to VoIP Network directly, which can support two-way communication: Mobile to VoIP or VoIP to Mobile. It is the best solution ever to connect IP-based telephone systems, soft switches, and IP-PBXs to Mobile network. -
Page 5: Hardware Specification
NeoGate TG Series User Manual 1.2 Hardware Specification Model Channels Appearance NeoGate TG100 NeoGate TG200 5/62... - Page 6 NeoGate TG Series User Manual NeoGate TG400 NeoGate TG800 NeoGate TG1600 6/62...
-
Page 7: System Setup
NeoGate TG Series User Manual 2. System Setup 2.1 SIM Card Placement Insert the SIM card on the front panel directly before powering on NeoGate. To remove this card, press the button on the left side, the card will pop directly. If you are using NeoGate TG100, you should open the box before installing SIM card on the board directly. -
Page 8: Ethernet Line Connection
NeoGate TG Series User Manual 2.3 Ethernet Line Connection NeoGate provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into NeoGate’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator. -
Page 9: Status
NeoGate TG Series User Manual Figure 3-1 Click Login to get the welcome page. Figure 3-2 4. Status Click to check the status of NeoGate TG, including the system status and the detailed reports. 9/62... -
Page 10: System Status
NeoGate TG Series User Manual 4.1 System Status In this page, we can check the status of the system, including trunk status, network status and system information. 4.1.1 Trunk status Figure 4-1 NeoGate Status Description: GSM/UTMTS/CDMA Tunk: Status Description Idle The port is idle Busy The port is in use... -
Page 11: Network Status
NeoGate TG Series User Manual Request Sent Registering Waiting Waiting for authentication Service Provider: Status Description Successful registration, trunk is ready for use Unreachable The trunk is unreachable. Failed Trunk registration failed. 4.1.2 Network status In this page, the IP address of LAN port will appear with their status. Figure 4-2 If you VLAN or OpenVPN are configured, you can check the status in this page also. -
Page 12: Reports
NeoGate TG Series User Manual 4.2 Reports In this page, we can check the call detailed log and system log, which is used to debug. 4.2.1 Call logs The call log captures all call details, including call time, caller number, callee number, call type, call duration, etc. -
Page 13: System
NeoGate TG Series User Manual 5. System Click to access. In this page, we can configure the network settings, firewall rules and some system preferences. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 Items Description If this option is set as yes, NeoGate TG will act as DHCP client to get an available IP address from your local DHCP network. -
Page 14: Vlan Settings
NeoGate TG Series User Manual IP Address2 Set the second IP Address for NeoGate TG Subnet Mask2 Set the second subnet mask for NeoGate TG 5.1.2 VLAN Settings A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends beyond a single traditional LAN to a group of LAN segments, given specific configurations. -
Page 15: Vpn Settings
NeoGate TG Series User Manual 5.1.3 VPN Settings A virtual private network (VPN) is a method of computer networking--typically using the public internet--that allows users to privately share information between remote locations, or between a remote location and a business' home network. -
Page 16: Static Route
NeoGate TG Series User Manual Figure 5-4 Enable DDNS Items Description DDNS Server Select the DDNS server you sign up for service. User Name User name the DDNS server provides you. Password User account’s password. Host Name The host name you have got from the DDNS server Note: DDNS allows you to access your network using domain names instead of IP address. -
Page 17: Security Center
NeoGate TG Series User Manual Figure 5-5 1) Route Table The current route rules of NeoGate TG. 2) Static Route Rules You can add new static route rules here. Items Description Destination The destination network to be accessed to by NeoGate TG. Subnet Mask Specify the destination network portion. -
Page 18: Alert Settings
NeoGate TG Series User Manual clicking the relevant button, you can enter the configuration page directly. Service: Figure 5-7 In “Service” tab, you can check SMS/USSD API /SSH/TFTP status. For SMS/USSD API, you can enter the according page by clicking the button in “Setting”... - Page 19 NeoGate TG Series User Manual Items Description PHONE Notification Whether enable phone notification The numbers could be set for alert notification, users can setup multiple extension and outbound phone numbers. Please separate them by “;”. Number Example: “500;9911”, if the extension has configured Follow Me Settings, the call would go to the forwarded number directly.
- Page 20 NeoGate TG Series User Manual Figure 5-10 2. WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login NeoGate TG Web interface will be as attack, the system will limit the IP login within 10 minutes and notify the user. 20/62...
-
Page 21: Certificates
NeoGate TG Series User Manual Figure 5-11 5.2.3 Certificates NeoGate TG can support TLS trunk. Before you register TLS trunk to NeoGate TG, you should upload certificates first. Figure 5-12 Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA. -
Page 22: Firewall Rules
NeoGate TG Series User Manual This certificate is server certificate. No matter selecting “TLS Verify Client” as “Yes” or “NO”, you should upload this certificate to NeoGate TG. If IPPBX enables “TLS Verify server”, you should also upload this certificate on IPPBX. 5.2.4 Firewall Rules Figure 5-13 1) General Settings... -
Page 23: Ip Blacklist
NeoGate TG Series User Manual Figure 5-14 Items Description Name A name for this rule, e.g. “HTTP”. Simple description for this rule. E.g.: Accept the specific host to Description access the web interface for configuration. Protocol The protocols for this rule. Initial port should be on the left and end port should be on the Port right. -
Page 24: System Preferences
NeoGate TG Series User Manual Figure 5-15 1) Blacklist rules We can add the rules for IP blacklist rate as demanded. Figure 5-16 Items Description Port Auto defense port Protocol Auto defense protocol. TCP or UDP. IP Packets Allowed IP packets number in the specific time interval. The time interval to receive IP packets. -
Page 25: Date And Time
NeoGate TG Series User Manual new password. Figure 5-17 5.3.2 Date and Time Set the date and time for NeoGate TG. Figure 5-18 Items Description Time Zone You can choose your time zone here. Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize Input the NTP server so that NeoGate TG will With an Internet Time Server... -
Page 26: Email Settings
NeoGate TG Series User Manual Figure 5-19 The administrator can upload prompts by doing the following: 1) Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Figure 5-20 Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s;... -
Page 27: Firmware Update
NeoGate TG Series User Manual Figure 5-21 Items Description The E-mail Address that NeoGate TG will use to E-mail Address send voicemail. Password The password for the email address used above The IP address or hostname of an SMTP server that the NeoGate TG will connect to in order to send SMTP Server voicemail... -
Page 28: Backup And Restore
NeoGate TG Series User Manual Notes: 1. If enabled “Reset configuration to Factory Defaults”, System will restore to factory default settings. 2. When update the firmware, please don’t turn off the power. Or the system will get damaged. Figure 5-22 5.3.6 Backup and Restore We can backup up the configurations before reset NeoGate TG to factory defaults, and then restore it using this package. -
Page 29: Reset And Reboot
NeoGate TG Series User Manual 5.3.7 Reset and Reboot We can reset or reboot NeoGate TG directly in this page. Figure 5-24 ·Reboot System Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. -
Page 30: Sms
NeoGate TG Series User Manual 6 SMS Click to access the SMS page, it has the powerful SMS toolkit like send/receive SMS, USSD, and SMS API. We can also check the status of SMS that we sent. 6.1 Send SMS In this page, we can send the SMS directly via GSM/UTMTS/CDMA port directly. -
Page 31: Outbox
NeoGate TG Series User Manual Figure 6-2 To custimize the Group name, just choose “Customized”, then input the group name, the special characters like blank is not allowed. You can input “_” instead. 6.3 Outbox To check the SMS we sent, we can check it in outbox page, there are some filters for searching the SMS we want. -
Page 32: Ussd
NeoGate TG Series User Manual Figure 6-4 6.5 USSD Unstructured Supplementary Service Data (USSD) is a protocol used by GSM/UTMTS/CDMA cellular telephones to communicate with the service provider's computers. USSD can be used for WAP browsing, prepaid callback service, mobile-money services, location-based content services, menu-based information services, and as part of configuring the phone on the network. - Page 33 NeoGate TG Series User Manual Figure 6-6 Enable API first, define the user name and password. You can set up the IP restrction for some special IP, the software can connect to NeoGate TG via tha IP only. We recommend configuring “Permitted 'IP address/Subnet mask'” for security. 33/62...
-
Page 34: Gateway
NeoGate TG Series User Manual 7 Gateway Click to access the gateway configuration page. We can configure the details of GSM/UTMTS/CDMA trunks,VoIP trunks and the call routing rules. 7.1 Mobile List 7.1.1 Mobile List All the GSM/UTMTS/CDMA modules will be listed here, edit each to the settings as you wish, and power off or reboot this module (Port) saperately. - Page 35 NeoGate TG Series User Manual Figure 7-2 1) General Items Description Design the name of this trunk, it will display in mobile Trunk name list and trunk status page. Mobile number Input the mobile number here to take a note only. Calling Line Identification Restriction.
- Page 36 NeoGate TG Series User Manual Figure 7-3 Items Description Configure the duration of each call, it’s 0 by Single Call Max Duration(min) default, which means no limit. Configure duration this Max. Call Duration(min) GSM/UTMTS/CDMA port, it’s 0 by default, which means no limit. The date to clean the duration status each Clear Stat.
-
Page 37: Module Group
NeoGate TG Series User Manual Figure 7-4 Items Description International Mobile Equipment Identity of this module, it’s not IMEI changeable. International Mobile Subscriber Identification of SIM card, it’s not IMSI changeable. The SMS center of this SIM card, NeoGate will generate this by default. -
Page 38: Call Waiting
NeoGate TG Series User Manual Figure 7-5 You can create new mobile group or edit the default one. Figure 7-6 Items Description Group Name Degisn the group name of this mobile group Choose strategy these GSM/UTMTS/CDMA channels. Default: The first channel will be used first always, when Strategy it’s busy, NeoGate TG will choose the next one. -
Page 39: Follow Me
NeoGate TG Series User Manual follow me. Figure 7-7 Choose the port to set up call waiting, NeoGate will contact the SIM carrier to define if call waiting is supported. If yes, a window will pop up allowing you to enable or disable call waiting. -
Page 40: Oip Settings
NeoGate TG Series User Manual Figure 7-10 We can choose the transfer type,input the number you want to transfer the call, just make sure the number you input there is reachable. When a call arrivedt, the call will be transferred to that number. Notes: 1. - Page 41 NeoGate TG Series User Manual 1) VoIP account Figure 7-12 Items Description Account mode will allow IP phone or IPPBX to Trunk type register using this account to NeoGate Type Choose type of this account, SIP, IAX,orSIP/IAX Name Define the name for this account Account Define the number for this account Password...
- Page 42 NeoGate TG Series User Manual status of this account will be unmonitored. This will be the transport method used by the Transport extension. The options are UDP (default) or TCP or TLS. DTMF Mode RFC2833, Info, Inband, Auto. 2) VoIP Trunk In this mode, you can register NeoGate TG to provider via the trunk details with authorization details.
- Page 43 NeoGate TG Series User Manual Figure 7-15 Items Description All outgoing calls from this SIP Trunk will use the From From User User in From Header of the SIP Invite package. Keep this field blank if not needed. Define the online number for “Skype Connect” and some Online Number other SIP service providers.
- Page 44 NeoGate TG Series User Manual over this trunk. Define if SRTP is enabled for this trunk, it depends on Enable SRTP provider’s configuration. Qualify Send check alive packets to the SIP provider. Enable outbound A proxy that receives requests from a client, even though proxy server it may not be the server resolved by the Request-URI.
- Page 45 NeoGate TG Series User Manual Figure 7-17 Items Description Qualify Send check alive packets to the SIP provider. Controls the maximum number of simultaneous calls, set Maximum Channels as 0 to specify no limit Codec Define the codec for this SIP trunk and its priority This will be the transport method used by the SIP Trunk.
-
Page 46: Trunk Group
NeoGate TG Series User Manual 7.2.2 Trunk Group To route the call from GSM/UTMTS/CDMA trunk to VoIP trunk group, we can create trunk group in this page. Figure 7-18 Click “Add New Trunk Group” to add a new one, or edit the defaut one. All the VoIP trunk will be listed here, we can choose the desired trunks to the right side as a group. - Page 47 NeoGate TG Series User Manual Figure 7-20 Items Description UDP Port Port used for SIP registrations, Default is 5060 TCP Port Port used for SIP registrations, Default is 5060 TLS Port Port used for SIP registrations, Default is 5061 When using NeoGate TG as a TLS client, whether or TLS Verify Server not to verify server’s certificate.
- Page 48 NeoGate TG Series User Manual Time Default Default Incoming/Outgoing Registration Time: Incoming/Outgoing Default duration (in seconds) of incoming/outgoing Registration Time registration. The number of SIP REGISTER messages to send to a Register Attempts SIP Registrar before giving up. Default is 0 (no limit) Number of seconds to wait for a response from a SIP Register Timeout Registrar before timed out.
- Page 49 NeoGate TG Series User Manual associated by the NAT with a particular local port. This information is used to set up UDP communication between the client and the VOIP provider and so establish a call. External IP The IP address that will be associated with outbound SIP Address messages if the system is in a NAT environment.
- Page 50 NeoGate TG Series User Manual Figure 7-22 If you want to use codec G729, we recommend buying a license key and input it here. 4) Qos QoS (Quality of Service) is a major issue in VoIP implementations. The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic.
- Page 51 NeoGate TG Series User Manual Figure 7-24 Note: We don’t’ recommend configuing this if you are not familiar to the code of call status from mobile carrier and your IPPBX. 6) Advanced Settings Figure 7-25 Items Description From Field Where to get the caller ID in SIP packet To Field Where to get the DID in SIP packet It is set when the telecom provider needs.
-
Page 52: Iax Settings
NeoGate TG Series User Manual Enable session-timer mode, default: yes. If you Session -timers found the call is cut off every 15 minutes every time, please disable this. Session-expires The max refresh interval The min refresh interval, which mustn't be ·Session-minse shorter than 90s Session-refresher... -
Page 53: Routes Settings
NeoGate TG Series User Manual Figure 7-27 Items Description The global time out value for extensions, it’s 30 by Ring Timeout default. The global max call duration setting for all MAX Call Duration extensions, it’s 6000 by default. Port used for HTTP sessions; Default: 80. HTTP Bind Port If you change this, please reboot to take effect. - Page 54 NeoGate TG Series User Manual Figure 7-29 This is the simple mode. What we need to do is just choose the incoming source trunk and the destination trunk you want to route the call to, NeoGate will allow all incoming calls and route it to the destination trunk without any modification. 54/62...
- Page 55 NeoGate TG Series User Manual 2) Advanced route Figure 7-30 When simple mode is set as “No”, you can check the advanced settings. Items Description Route name A name for this route Call Source Choose the trunk where incoming call comes from Match the prefix of caller ID for incoming calls.
-
Page 56: Ip To Mobile
NeoGate TG Series User Manual 7.3.2 IP to Mobile This is the route page specifying how to route the calls from VoIP trunk to GSM/UTMTS/CDMA channel. There is a default route here, and we can create a new one or edit the old one. There are two modes for you to configure that also. Figure 7-31 1) Simple Mode This is the simple mode. - Page 57 NeoGate TG Series User Manual 2) Advanced mode Figure 7-33 When simple mode is set as “No”, you can check the advanced settings. Items Description Route name A name for this route Call Source Choose the trunk where incoming call comes from Match the prefix of caller ID for incoming calls.
-
Page 58: Blacklist
NeoGate TG Series User Manual Choose whether call back is enabled, you can Enable Callback configure the advanced call back settings in part: 7.3.4. Call Destination Choose the destination trunk to route the call to When it’s configred, this number will be dial via Hotline destination trunk permanently Enable it to get the customized two stage dial tone... - Page 59 NeoGate TG Series User Manual NeoGate TG will call A with this number. When A picks up the call, A can dial the number he wants to call; NeoGate TG will route this call to destination trunk. Notes: 1. If you’d like to use callback feature, please make sure it’s enabled on the “Mobile to IP”...
- Page 60 NeoGate TG Series User Manual Figure 7-37 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 7-38 Items Description Trunk Name Choose the trunk with callback rules Define how many digits will be stripped from the call Strip digits from front in number before the callback is placed.
-
Page 61: Applications
NeoGate TG Series User Manual 8 Applications Application 1 Figure 8-1 Application 2 61/62... - Page 62 NeoGate TG Series User Manual Figure 8-2 [Finish] 62/62...