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Accelerated 6200-FX Troubleshooting Manual

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Accelerated Concepts
Cellular Extender
6200-FX Trouble Shooting Guide
Version 1.5
© 2015 Accelerated Concepts Intellectual Property. All rights reserved. Accelerated Concepts, the Accelerated logo and all other Accelerated Concepts marks contained
herein are trademarks of Accelerated Concepts. All other marks contained herein are the property of their respective owners. Images are shown for illustrative purposes
only; individual experience may vary

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Summary of Contents for Accelerated 6200-FX

  • Page 1 © 2015 Accelerated Concepts Intellectual Property. All rights reserved. Accelerated Concepts, the Accelerated logo and all other Accelerated Concepts marks contained herein are trademarks of Accelerated Concepts. All other marks contained herein are the property of their respective owners. Images are shown for illustrative purposes...
  • Page 2: Table Of Contents

    Start-up ..................................12 LEDs .................................... 12 Real-Time Management .............................. 14 Remote Control ................................14 SMS ....................................14 Required Network Access for 6200-FX General Connectivity ..................15 Technical Support ............................... 16 Accelerated Concepts, Inc. © 2015 2 of 16 6200-FX Troubleshooting Guide v1.3...
  • Page 3: Initial Setup/Power On

    1. Insert SIM into USB Modem, if required 2. Insert Modem into 6200-FX (see USB Modem section) Insert one end of Ethernet Cable into 6200-FX and the other into the appropriate port on the Client Device (see Ethernet Cable section) 4.
  • Page 4: Startup And Troubleshooting

    Startup and Troubleshooting Accelerated Concepts, Inc. © 2015 4 of 16 6200-FX Troubleshooting Guide v1.3...
  • Page 5: Connections

    Connections In order for the 6200-FX to function properly all connections must be correct. If the 6200-FX device is not working properly, first ensure that the unit has been properly set up. The following needs to be connected to the 6200-FX: USB modem A supported USB modem must be inserted into either the internal or external USB port.
  • Page 6: Ethernet Cable

    Ethernet Cable An Ethernet cable is connected to both the Ethernet port on the 6200-FX and the end device (client computer, AT&T VPN 8200, router, etc.). If the device is a router or AT&T VPN 8200, the Ethernet cable should be inserted into either the Internet, WAN, or Uplink port (see device’s User Guide)
  • Page 7: Power

    Passive PoE injector cable The optional 12-volt battery supplied with the 6200-FX device typically has a life of 2-3 hours. The 12-volt battery is not intended to be a permanent power source for the unit. If the 12- volt battery is being utilized be sure you are using a new battery.
  • Page 8: Ethernet Options

    Ethernet Options The 6200-FX device is by default configured for Auto-negotiation, but can be configured for a different Ethernet negotiation setting. Below is a list of the Ethernet negotiation settings that the 6200-FX can be configured to.  10 Mbps Full Duplex ...
  • Page 9: Location

    Contact your cellular provider for further information.  Place the 6200-FX in an open space as far from the floor as possible within the site. Ensure that the location where the unit is placed is free of electrical interference (magnetic fields, other cellular devices, etc.)
  • Page 10: Restore Default Settings

    6200-FX are alternately flashing red and green. This indicates that the 6200-FX is applying the default configuration. 7. Wait for the 6200-FX to reboot and apply the changes. Once the USB LED illuminates red and all other lights are off, it is safe to power off the 6200-FX 8.
  • Page 11 The 6200-FX will only register that the default button has been pressed if the 6200-FX is powered on without a USB device connected to it. The user must also wait for the 6200-FX device to finish the start-up process before pressing the Default button. The start-up process takes approximately 50 seconds, and its completion is signified by the USB LED on the 6200-FX illuminating red.
  • Page 12: Start-Up

    LEDs section of this Troubleshooting Guide. LEDs The 6200-FX has lights on the front panel that help an installer or end-user to discern the current status. The USB and Wireless LEDs are labeled; the bars outlined in orange are the signal strength indicator.
  • Page 13 Cannot detect network Network detected, unable to register (check SIM card) Connecting to network (first try) Connecting to network (second try) Connecting to network (third try) Signal Strength Signal strength Accelerated Concepts, Inc. © 2015 13 of 16 6200-FX Troubleshooting Guide v1.3...
  • Page 14: Real-Time Management

    Real-Time Management Below are details for all the commands that can be sent to a 6200-FX device, along with details as to what each command does. Remote Control  Check status - the 6200-FX will immediately send its current status ...
  • Page 15: Required Network Access For 6200-Fx General Connectivity

    Required Network Access for 6200-FX General Connectivity The following IP addresses or domains need to be available to the 6200-FX through its WAN cellular connection in order for the device to function properly and provide a plug-n-play connection. IP Address...
  • Page 16: Technical Support

    Support hours are 9am to 5pm EST GMT – 5 Corporate and Sales Headquarters Accelerated Concepts 1208 E Kennedy Blvd. Suite 226 Tampa, FL 33602 Phone: +1 (813) 699-3110 sales@accelecon.com www.acceleratedconcepts.com Accelerated Concepts, Inc. © 2015 16 of 16 6200-FX Troubleshooting Guide v1.3...

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