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Lenovo ThinkPad X140e User Manual
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Lenovo ThinkPad X140e User Manual

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Summary of Contents for Lenovo ThinkPad X140e

  • Page 2 Note Safety, Warranty, and Setup Guide Regulatory Notice Safety, Warranty, and Setup Guide Regulatory Notice Fourth Edition (December 2014) © Copyright Lenovo 2013, 2014.

  • Page 3: Table Of Contents

    Contents Read this first ....v Chapter 1. Product overview ..1 Chapter 3. You and your computer . . 37 Chapter 4. Security ..41 Chapter 2.
  • Page 4 Chapter 6. Replacing devices ..59 Chapter 10. Getting support ..Chapter 7. Advanced configuration . . 77 Appendix A. Regulatory information ... . . Chapter 8.
  • Page 5 Appendix C. ENERGY STAR model information ... . . Appendix E. Notices ..Appendix D. Restriction of Hazardous Substances Directive (RoHS) ..

  • Page 7: Read This First

    Read this first Protect yourself from the heat that your computer generates. Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged.

  • Page 8: Important Safety Information

    Protect your computer and data when moving it. Handle your computer gently. Carry your computer carefully. Important safety information Note: Safety, Warranty, and Setup Guide Note:...

  • Page 9: Conditions That Require Immediate Action

    Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: http://www.lenovo.com/support/phone Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.

  • Page 10: Power Cords And Power Adapters

    CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer.

  • Page 11: Extension Cords And Related Devices

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Heat And Product Ventilation

    • Keep it away from children. • Do not drop the battery pack. Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity.

  • Page 14: Electrical Current Safety Information

    from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time. • Do not operate your computer or charge the battery near flammable materials or in explosive environments.

  • Page 15: Using Headphones Or Earphones

    DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 16 DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Notice for tablet personal computer users Safety notice for users in Australia DANGER Do not connect phone line while using tablet mode. Notice for users in the U.S.A.

  • Page 17: Chapter 1. Product Overview

    Chapter 1. Product overview Locating computer controls, connectors, and indicators Front view Figure 1. ThinkPad X140e front view...
  • Page 18 Camera System-status indicator (illuminated ThinkPad logo) ThinkPad pointing device TrackPoint buttons Touch pad TrackPoint pointing stick Microphones Power button Start Settings ➙ Power ➙ Shut down Power Plan More power options Choose what the power button does...
  • Page 19 Right-side view Figure 2. ThinkPad X140e right-side view ™ Media card reader slot HDMI connector Always-on USB connector For Windows 7: Global Power Settings Enable USB charge from the computer battery even when the computer is off Apply Lenovo Settings ➙ Power...
  • Page 20 Attention: Power-status indicator Power connector Security-lock slot Left-side view Figure 3. ThinkPad X140e left-side view Video graphics array (VGA) connector...

  • Page 21: Bottom View

    DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. Combo audio connector Note: Bottom view Figure 4. ThinkPad X140e bottom view...

  • Page 22: Status Indicators

    Battery Memory-upgrade slot Wireless LAN card slot Hard disk drive or solid-state drive Note: Status indicators System-status indicators...
  • Page 23 Red: Fast blinking red: Slow blinking red: Off: Wireless status indicator Solid green: Off: Power status indicator...
  • Page 24 Green: Off: Caps Lock indicator Locating important product information Machine type and model label...
  • Page 25 FCC ID and IC Certification number label Note: Certificate of Authenticity label Note:...

  • Page 26: Genuine Microsoft Label

    Genuine Microsoft label Features Processor Start Computer Properties Settings ➙ PC info Memory...

  • Page 27: Specifications

    Storage device Display Keyboard Interface Wireless features Specifications Size Heat output Power source (ac power adapter)
  • Page 28 Battery pack Battery life Operating environment Note: Lenovo programs Accessing Lenovo programs on the Windows 7 operating system...
  • Page 29 Accessing Lenovo programs from the Lenovo ThinkVantage Tools program Start ➙ All Programs ➙ Lenovo ThinkVantage Tools Note: Note: Table 1. Programs in the Lenovo ThinkVantage Tools program Program Icon name ™ Accessing Lenovo programs from Control Panel Start ➙ Control Panel...
  • Page 30 Table 2. Programs in Control Panel Program Control Panel section Green text in Control Panel Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system Search Note:...

  • Page 31: Lenovo Programs Overview

    Lenovo ThinkVantage Tools (Windows 7) Message Center Plus (Windows 7) Mobile Broadband Connect (Windows 7) Power Manager (Windows 7) Recovery Media (Windows 7) Rescue and Recovery (Windows 7) Lenovo Companion (Windows 8 and Windows 8.1) Lenovo Settings (Windows 8 and Windows 8.1)
  • Page 32 Lenovo QuickCast (Windows 7, Windows 8, and Windows 8.1) Lenovo QuickControl (Windows 7, Windows 8, and Windows 8.1) Lenovo Solution Center (Windows 7, Windows 8, and Windows 8.1) Password Manager (Windows 7, Windows 8, and Windows 8.1) System Update (Windows 7, Windows 8, and Windows 8.1)

  • Page 33: Chapter 2. Using Your Computer

    Chapter 2. Using your computer Registering your computer Frequently asked questions Can I get my user guide in another language? Where can I find help about the Windows operating system?
  • Page 34 Start ➙ Help and Support Settings ➙ Help Help+Tips Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? Properties Navigation Start screen When I sign in or close all apps on a screen, go to the desktop instead of Start When I sign in or close all apps on the screen, go to desktop instead of Start...

  • Page 35: Special Keys And Buttons

    Need to give presentations or attach an external monitor often? Need to attach or replace a device? I have been using your computer for some time already, and it is getting slower? Special keys and buttons Function key combinations Volume and mute buttons...
  • Page 36 Fn+Esc: Fn+F1: Fn+F2: Fn+F3: Note: Power conservation Fn+F4 Power Plan Power Options Change plan settings Wireless features Fn+F5 Launching the camera and audio settings Fn+F6 Camera Audio Switching the display output location Fn+F7 Note: Adjusting the brightness level of the computer display Fn+F8: Fn+F9:...

  • Page 37: Windows Key

    Note: Multimedia controls Fn+F10: Fn+F11: Fn+F12: Legacy function keys Fn+B: Fn+K: Fn+P: Fn+S: Windows key For Windows 7: Start For Windows 8 and Windows 8.1: Using the ThinkPad pointing device Set both the TrackPoint pointing device and the touch pad as pointing devices.
  • Page 38 Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only. Set the TrackPoint pointing device as the main pointing device, and disable the touch pad. Set the touch pad as the main pointing device, and disable the TrackPoint pointing device. Using the TrackPoint pointing device Note: Using the touch pad...

  • Page 39: Power Management

    Customizing the ThinkPad pointing device Hardware and Sound ➙ Mouse ➙ ThinkPad Replacing the cap Note: Power management...

  • Page 40: Checking The Battery Status

    Checking the battery status Battery Power Using the ac power adapter Attention: Connecting the ac power adapter Tips on using the ac power adapter...

  • Page 41: Charging The Battery

    Charging the battery Note: Maximizing the battery life Managing the battery power Power Plan Power Options Change plan settings Power-saving modes Introducing the power-saving modes Screen blank (for the Windows 7 operating system only) Power off display Sleep...
  • Page 42 Hibernation Power Plan Power Options Change plan settings Wireless off Enabling the wakeup function System and Security ➙ Administrative Tools Task Scheduler Conditions Power Wake the computer to run this task Enabling the battery alarm on the Windows 7 operating system Global Power Settings Low battery alarm Critically low battery alarm...

  • Page 43: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

  • Page 44: Connecting To The Network

    DANGER Only recharge the battery pack strictly according to instructions included in the product documentation. DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed.
  • Page 45 Using the wireless-LAN connection Location Awareness Attention: Tips for using the wireless-LAN feature Checking the wireless-LAN connection status Access Connections gauge:...
  • Page 46 Access Connections status icon: Access Connections wireless status icon: Using the Bluetooth connection Note: Send To ➙ Bluetooth Devices Enabling or disabling the wireless features...

  • Page 47: Presentations And Multimedia

    Presentations and multimedia Changing display settings Appearance and Personalization Display Connecting a projector or an external monitor Attaching an external monitor Note: Connecting an external monitor Note: Screen resolution Detect Setting the monitor type...

  • Page 48: Using Dual Displays

    Screen resolution Note: Detect Monitor-2 Resolution Advanced Settings Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of device drivers on my computer Show compatible hardware Manufacturer Model Close...

  • Page 49: Using Audio Features

    Screen resolution Extend these displays Multiple Displays Enabling the Extend desktop function Extend Screen resolution Monitor-1 Monitor-2 Note: Note: Screen resolution Advanced Settings Monitor Colors Using audio features Table 3. Audio feature list Connector Headset with a 3.5 mm Conventional Conventional (0.14–inch), 4-pole plug headphone...

  • Page 50: Using The Camera

    Hardware and Sound ➙ Realtek HD Audio Manager Using the camera Camera Configuring camera settings For Windows 7: For Windows 8 and Windows 8.1 Lenovo Settings Camera Using a flash media card Note:...

  • Page 51: Inserting A Flash Media Card

    Inserting a flash media card Attention: Hardware and Sound Device Manager Action Add legacy hardware Removing a flash media card Safely Remove Hardware and Eject Media Note:...

  • Page 53: Chapter 3. You And Your Computer

    Chapter 3. You and your computer Accessibility and comfort Ergonomic information General posture Display...

  • Page 54: Accessibility Information

    Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision? Comfort Active sitting and rest breaks Work area setup options Accessibility information Assistive technologies...
  • Page 55 Ease of Access ➙ Ease of Access Center Screen-reader technologies Traveling with your computer Travel tips Travel tips on airplanes Travel accessories...

  • Page 57: Chapter 4. Security

    Chapter 4. Security Attaching a mechanical lock Note: Using passwords Passwords and sleep mode Note: Typing passwords...

  • Page 58: Hard Disk Passwords

    Note: Note: Power-on password Setting a power-on password Security Password Power-on Password Enter New Password Confirm New Password Attention: Changing or removing the power-on password Enter New Password Enter New Password Hard disk passwords...
  • Page 59 Note: Setting a hard disk password Security Password Hard Disk 1 Password User User + Master User User + Master User + Master Enter New Password Confirm New Password Enter New Password Confirm New Password User Enter New Password Notes: Security Confirm New Password Attention:...

  • Page 60: Supervisor Password

    Changing or removing a hard disk password Enter Current Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password User + Master User HDP Master HDP User HDP Enter Current Password Enter New Password Confirm New Password Enter Current...
  • Page 61 Notes: Password Setting, changing, or removing a supervisor password Security Password Supervisor Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password...

  • Page 62: Hard Disk Security

    Attention: Hard disk security Note: Disk Encryption hard disk drive and Encryption solid-state drive Notice on deleting data from your hard disk drive or solid-state drive...
  • Page 63 ™ Using firewalls Protecting data against viruses...

  • Page 65: Chapter 5. Recovery Overview

    Chapter 5. Recovery overview Recovery overview for the Windows 7 operating system Notes: Notes: Creating and using a recovery media Note: Creating recovery media Note: Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks...

  • Page 66: Performing Backup And Recovery Operations

    Notes: Microsoft Office CD Performing backup and recovery operations Performing a backup operation Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Back up your hard drive Performing a recovery operation...

  • Page 67: Using The Rescue And Recovery Workspace

    Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Restore your system from a backup Using the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup...

  • Page 68: Creating And Using A Rescue Medium

    Notes: Microsoft Office CD Creating and using a rescue medium Notes: Creating a rescue medium Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Create Rescue Media Rescue Media Using a rescue medium...

  • Page 69: Reinstalling Preinstalled Programs And Device Drivers

    Reinstalling preinstalled programs and device drivers Reinstalling preinstalled programs C:\SWTOOLS Setup Reinstalling preinstalled device drivers Attention: C:\SWTOOLS Have Disk Browse Attention: Solving recovery problems...

  • Page 70: Refreshing Your Computer

    Note: Recovery overview for the Windows 8 and Windows 8.1 operating systems Refreshing your computer Attention: For Windows 8: Settings ➙ Change PC settings ➙ General For Windows 8.1: Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery Refresh your PC without affecting your files Get started Resetting your computer to the factory default settings...

  • Page 71: Using The Advanced Startup Options

    For Windows 8: Settings ➙ Change PC settings ➙ General For Windows 8.1: Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery Remove everything and reinstall Windows Get started Next Just remove my files Fully clean the drive Using the advanced startup options For Windows 8: Settings ➙...

  • Page 72: Creating And Using Recovery Media

    Creating and using recovery media Creating recovery media Attention: Note: Search For Windows 8: recovery Search Settings Create a recovery drive For Windows 8.1: recovery Search Create a recovery drive Copy the recovery partition from the PC to the recovery drive. Next Important: Copy the recovery partition from the PC to the recovery drive.
  • Page 73 Note: Troubleshoot Reset your...

  • Page 75: Chapter 6. Replacing Devices

    Chapter 6. Replacing devices Static electricity prevention Replacing the battery Attention: Note:...
  • Page 76 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 77 Replacing the hard disk drive or solid-state drive Attention:...
  • Page 80 Replacing a PCI Express Mini Card for wireless LAN connection DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
  • Page 82 Replacing a memory module Note: Attention:...
  • Page 83 Attention:...
  • Page 84 Important:...

  • Page 85: Replacing The Keyboard

    Replacing the keyboard DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
  • Page 87 Installing the keyboard...

  • Page 90: Replacing The Backup Battery

    If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 93: Chapter 7. Advanced Configuration

    Chapter 7. Advanced configuration Installing a new operating system Installing the Windows 7 operating system Attention: C:\SWTOOLS C:\SWTOOLS\OSFIXES C:\SWTOOLS\DRIVERS C:\SWTOOLS\APPS Startup ➙ UEFI/Legacy Boot Legacy Only Both Legacy Only UEFI Only C:\SWTOOLS C:\SWTOOLS\OSFIXES\ Note: UEFI/Legacy Boot...
  • Page 94 Country or region Code Country or region Code Installing the Windows 8 or Windows 8.1 operating system Attention: Startup ➙ Boot Boot Priority Order USB HDD Search Note: UEFI/Legacy Boot Country or region Code Country or region Code...
  • Page 95 Installing device drivers Attention: C:\SWTOOLS\DRIVERS Using the ThinkPad Setup program Note: Restart Restart Enter...

  • Page 96: Main Menu

    Note: Main menu Main Config menu Config Network Keyboard/Mouse Display Power Beep and Alarm Serial ATA (SATA) Notes: Enabled Disabled Config Notes:...
  • Page 97 boldface Table 4. Config menu items Menu item Submenu item Selection Comments Network AC Only AC Only AC and Battery Notes: Legacy Only Enabled Both Legacy first UEFI Only Enabled UEFI first Enabled UEFI Only Both UEFI first IPv4 First Both UEFI first...
  • Page 98 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Disabled Enabled Disabled Enabled Enabled Enabled Disabled Keyboard/Mouse Disabled Enabled Note: Enabled Disabled Enabled...
  • Page 99 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Display ThinkPad LCD Power Enabled Enabled Enabled Disabled Beep and Alarm Disabled Enabled Serial ATA (SATA) AHCI Compatibility Date/Time menu Date/Time...

  • Page 100: Security Menu

    Notes: Security menu Security Notes: Enabled Disabled Password UEFI BIOS Update Option Memory Protection Virtualization ™ I/O Port Access Anti-Theft Secure Boot Security Notes: boldface Table 5. Security menu items Menu item Submenu item Selection Comments Password Enter Disabled Disabled...
  • Page 101 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Password at unattended Enabled boot Disabled Disabled Password at restart Disabled Disabled Disabled Enter Enter...
  • Page 102 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments UEFI BIOS Update Option Enabled Enabled Disabled Disabled Memory Protection Enabled Enabled Enabled Disabled Virtualization Disabled Enabled Enabled I/O Port Access Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled...
  • Page 103 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Enabled Enabled Anti-Theft Enabled Note: Permanently Disabled Disabled Secure Boot Enable Disabled User Mode Standard Mode...

  • Page 104: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Startup menu Startup Attention: Attention: Changing the startup sequence Startup Boot Boot Boot Boot Note: Boot Boot submenu Other items on the Startup menu Startup...
  • Page 105 Network Boot UEFI/Legacy Boot UEFI/Legacy Boot Priority Boot Mode Option Key Display Boot device List F12 Option Boot Order Lock Startup Notes: boldface Table 6. Startup menu items Menu item Selection Comments Boot Network Boot Both UEFI/Legacy Boot UEFI/Legacy Boot Priority Both UEFI Only Legacy First...

  • Page 106: Restart Menu

    Table 6. Startup menu items (continued) Menu item Selection Comments Boot Mode Quick Quick Diagnostics Quick Diagnostics Quick Diagnostics Quick Diagnostics Quick Diagnostics Note: Diagnostic Option Key Display Disabled Enabled Boot Device List F12 Option Enabled Boot Enabled Boot Order Lock Disabled Disabled Enabled...

  • Page 107: Updating Your System Uefi Bios

    OS Optimized Defaults CSM Support UEFI/Legacy Boot Secure Boot Secure RollBack Prevention Discard Changes Save Changes Updating your system UEFI BIOS Using system management System management Wake on LAN Network Boot...

  • Page 108: Setting Management Features

    Setting management features Wake on LAN Config Config Network Network Wake On LAN AC Only AC and Battery Disabled Network Boot sequence Network Boot Boot Startup Network Boot Note:...

  • Page 109: Chapter 8. Preventing Problems

    Chapter 8. Preventing problems General tips for preventing problems Start ➙ Computer Computer Note:...

  • Page 110: Making Sure Device Drivers Are Current

    Making sure device drivers are current Note: Getting the latest drivers from the Web site Download Drivers & Software Run Auto-Detect Downloads and drivers Getting the latest drivers using System Update...

  • Page 111: Taking Care Of Your Computer

    Taking care of your computer Be careful about where and how you work Note: Be gentle with your computer Carry your computer properly Handle storage media and drives properly...

  • Page 112: Cleaning The Cover Of Your Computer

    Note: Take care in setting passwords Register your computer Be sure not to modify your computer Cleaning the cover of your computer Cleaning your computer keyboard...
  • Page 113 Note: Cleaning your computer display...

  • Page 115: Chapter 9. Troubleshooting Computer Problems

    Chapter 9. Troubleshooting computer problems Diagnosing problems Notes: Note: Troubleshooting Computer stops responding Print these instructions now and keep it with your computer for reference later.

  • Page 116: Spills On The Keyboard

    Note: Note: Note: Spills on the keyboard If you spill something on your computer: Attention: Note: Error messages Message Solution Message...
  • Page 117 Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution...

  • Page 118: Errors Without Messages

    Message Solution Message Solution Message Solution Message Solution Message C:\CONFIG.SYS C:\WINDOWS\EMM386.EXE RAM Solution C:\WINDOWS\EMM386.EXE NOEMS Message Solution Message Solution Message Attention: Solution Message Solution Errors without messages Problem Solution Power plan Maximum Performance Problem Note: Solution...

  • Page 119: Beep Errors

    Problem Solution Problem Solution Beep errors Table 7. Beep errors Problem Solution Memory module problems Print these instructions now and keep it with your computer for reference later.

  • Page 120: Networking Problems

    Networking problems Ethernet problems Problem Solution Hardware and Sound ➙ Device Manager Network adapters Update Driver Software Problem Solution Problem Solution Problem Solution...

  • Page 121: Problems With The Keyboard And Other Pointing Devices

    Problem Solution A wireless LAN problem Problem Solution Bluetooth problems Problem Solution Hardware and Sound ➙ Sound ➙ Playback Bluetooth Hands-free Audio Set Default Stereo Audio Set Default Problem Solution Problems with the keyboard and other pointing devices ThinkPad pointing device problems Problem Solution...

  • Page 122: Problems With The Display And Multimedia Devices

    Problem Solution Note: Hardware and Sound ➙ Mouse ThinkPad Keyboard problems Problem Solution Keyboard Hardware Device Properties Device Status: This device is working properly. Problem Solution Problems with the display and multimedia devices Computer screen problems Problem Solution Problem Solution...
  • Page 123 Personalize Display Change display settings Advanced Settings Adapter Note: Monitor Properties Device status Troubleshoot Color Management Troubleshoot Problem Solution Problem Solution Problem Solution External monitor problems Problem Solution Problem...
  • Page 124 Solution Screen resolution Note: Detect Monitor-2 Advanced Settings Adapter Note: Screen resolution Note: Detect Monitor-2 Advanced Settings Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of device drivers on my computer Show compatible hardware Close...
  • Page 125 Screen resolution Note: Detect Monitor-2 Advanced Settings Monitor Problem Solution Problem Solution Screen resolution Monitor-2 Extend these displays Monitor-1 Monitor-2 Note: Screen resolution Advanced Settings Monitor Colors Problem Solution Problem Solution Problem Solution...
  • Page 126 Audio problems Problem Solution Hardware and Sound Devices and Printers Device Manager Sound, video and game controllers Problem Solution Hardware and Sound Sound Recording Microphone Properties Levels Note: Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Mute speakers...

  • Page 127: Battery And Power Problems

    Problem Solution Battery and power problems Battery problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Attention: An ac power adapter problem Problem Solution...
  • Page 128 Safety, Warranty, and Setup Guide Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: If your computer does not run on battery power, check the following items: A power button problem Problem Solution...
  • Page 129 Sleep and hibernation problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem...

  • Page 130: Problems With Drives And Other Storage Devices

    Solution Problem Solution Problems with drives and other storage devices Hard disk drive problems Problem Solution Problem Solution Boot Boot priority order Excluded from boot order Boot priority order Problem Solution A solid-state drive problem Problem Solution A software problem Problem Solution...

  • Page 131: Problems With Ports And Connectors

    Problems with ports and connectors A USB problem Problem Solution Hardware and Sound ➙ Device Manager...

  • Page 133: Chapter 10. Getting Support

    Chapter 10. Getting support Before you contact Lenovo Registering your computer Downloading system updates Recording information Recording problem symptoms and details Recording system information Getting help and service...
  • Page 134 Using diagnostic programs Lenovo Support Web site Calling Lenovo...

  • Page 135: Finding Thinkpad Options

    Note: Safety, Warranty, and Setup Guide Telephone numbers Safety, Warranty, and Setup Guide Note: Finding ThinkPad options Purchasing additional services...

  • Page 137: Appendix A. Regulatory Information

    Appendix A. Regulatory information Wireless related information Wireless interoperability Usage environment and your health...
  • Page 138 Location of the UltraConnect wireless antennas ™ Locating wireless regulatory notices Regulatory Notice Regulatory Notice Certification related information...
  • Page 139 Product name Compliance ID Machine types Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compliance statement...

  • Page 140: German Class B Compliance Statement

    European Union - Compliance to the Electromagnetic Compatibility Directive German Class B compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
  • Page 141 Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan When attaching an external monitor Eurasian compliance mark...

  • Page 143: Appendix B. Weee And Recycling Statements

    Appendix B. WEEE and recycling statements Important WEEE Information Recycling information for China http://support.lenovo.com.cn/activity/551.htm Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor...

  • Page 144: Recycling Information For Brazil

    Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery pack from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso...
  • Page 145 Battery recycling information for the European Union Notice: Battery recycling information for the United States and Canada...
  • Page 147 Appendix C. ENERGY STAR model information Power plan: Energy Saver (settings when plugged into ac power) Hardware and Sound ➙ Device Manager Network adapters Properties...
  • Page 148 Power Management Allow this device to wake the computer...

  • Page 149: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix D. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS...
  • Page 150 China RoHS...
  • Page 151 Turkish RoHS Ukraine RoHS India RoHS...

  • Page 153: Appendix E. Notices

    Appendix E. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 154 Trademarks...

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