List of Messages
The following messages may appear on the screen. Take the necessary
measures shown below.
Messages while adjusting the white balance automatically
Message
Meaning/remedies
WHITE: OK
Automatic white balance adjustment has succeeded.
WHITE: NG
The video level of the image is too low.
LEVEL LOW
• Increase the illumination.
• Widen the iris opening.
• Increase the video gain.
Take the measures above, then press the
WHITE: NG
The video level of the image is too high.
LEVEL HIGH
• Remove any brightly illuminated objects.
• Decrease the illumination.
• Close the iris opening.
• Decrease the video gain.
Take the measures above, then press the
WHITE: NG
Color temperature is too low.
TEMP LOW
Change the color temperature of the object to the appropriate level.
WHITE: NG
Color temperature is too high.
TEMP HIGH
Change the color temperature of the object to the appropriate level.
WHITE: NG
The camera has failed to adjust the white balance.
TRY AGAIN
Add white part to the object shot. Take the measures above, then try again.
If the message appears even if you repeat adjustment, the camera needs to
be checked. Consult your authorized Sony dealer.
Messages while adjusting the black balance automatically
Message
Meaning/remedies
BLACK: OK
Automatic black balance adjustment has succeeded.
BLACK: NG
The camera has failed to adjust the black balance.
IRIS close?
Close the iris opening, than press the BLACK button.
BLACK: NG
The camera has failed to adjust the black balance.
Check the camera, then press the BLACK button. If the message appears
even if you repeat adjustment, the inside of the camera needs to be checked.
Consult your authorized Sony dealer.
WHITE button.
WHITE button.
List of Messages
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