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Washer

User manual

WA48J7700A*/WA48J7770A*
SSEC
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Table of Contents
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Summary of Contents for Samsung WA48J7700A series

  • Page 1: User Manual

    Washer User manual WA48J7700A*/WA48J7770A* SSEC...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation Unpacking your washer Overview of your washer Basic location requirements Important note to installer Step-by-step installation Operating instructions Loading your washer Getting started Washing a load of laundry Control panel...
  • Page 3 Specifications Fabric care chart Helping the environment Declaration of conformity Specification sheet Cycle chart SAVE THESE INSTRUCTIONS English 3...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.
  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6 Safety information 10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes.
  • Page 7 This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. • Improper grounding may result in electric shock, fire, an explosion, or problems with the product. • Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is grounded in accordance with local and national codes.
  • Page 8 Safety information Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/lightning storm. • Failing to do so may result in electric shock or fire. Critical usage warnings WARNING If the appliance is flooded, cut the power immediately and contact your nearest service center.
  • Page 9 • Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. • If a child places a bag over their head, the child may suffocate.
  • Page 10 Safety information Open the faucet slowly after a long period of non-use. • The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage. If a drain information occurs during an operation, check if there is a draining problem. • If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to electric leakage.
  • Page 11 • Do not use other cycles for waterproof fabrics. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. • Set the temperature and spin according to the attached care label. Do not operate the washer when the detergent dispenser is removed. • This may result in electric shock or injury due to water leakage.
  • Page 12 Safety information • Place smaller items, such as lace socks and lingerie in the washing net. Do not use hardened detergent. • If it accumulates inside the washer, it may result in water leakage. Do not wash throw rugs or doormats. • If you wash throw rugs or doormats, the sand will accumulate inside the washer.
  • Page 13: Installation

    Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
  • Page 14: Overview Of Your Washer

    Installation Overview of your washer Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer. 14 English...
  • Page 15 Flat screwdriver Leveller NOTE • If you lose an accessory and want to purchase a replacement, contact the Samsung service center (1-800-SAMSUNG (1-800-726-7864)). • The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
  • Page 16: Basic Location Requirements

    Installation Basic location requirements Electrical WARNING • 120 Volt 60 Hz 15 AMP fuse or circuit An improperly connected equipment- breaker. grounding conductor can increase the risk • Individual branch circuit serving only of electrical shock. Check with a qualified your Washer is recommended.
  • Page 17: Drain Facility

    The water faucets must be within 4 feet Never install your washer on a platform or (122 cm) to the back of your Washer to weakly supported structure. match the inlet hoses provided with your Location considerations Washer. Do not install your washer in areas where NOTE water may freeze, since your washer will Accessory inlet hoses are available in...
  • Page 18 Installation Recessed area Side view - closet or confined area 1 in (2.5 cm) 21 in (53.3 cm) 27.0 in (68.6 cm) 2 in (5.1 cm) 29.3 in (74.4 cm) 6 in (15.2 cm) Gap between end of water valve and the wall • Case 1.
  • Page 19 Required dimensions for Installation 58.1 in (147.6 cm) 27.0 in (68.6 cm) 39.2 in (99.5 cm) 44.2 in (112.3 cm) 48.0 in (310.0 cm 24.0 in (155.0 cm 3.0 in (7.6 cm) 29.3 in (74.4 cm) NOTE 44.2 in (112.3 cm) * Required spacing English 19...
  • Page 20: Important Note To Installer

    Installation Important note to installer Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Installation flow chart Removing the Selecting a shipping bolts Connecting the Adjusting the...
  • Page 21 STEP 2 Connecting the water supply hose CAUTION Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
  • Page 22 Installation 1. Connect the ends of the water supply hoses to the hot (B) and cold (A) faucets. 2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
  • Page 23 4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer. CAUTION The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
  • Page 24 Installation STEP 3 Connecting the drain hose The end of the drain hose can be positioned in three ways: Over the edge of a wash basin Secure the hose guide (A) to the side of the basin wall with a hook or to the tap with a piece of string to prevent the drain hose from moving.
  • Page 25 NOTE Connect the hose guide (A) within 4 in (10 cm)* from the end of the drain hose. If the drain hose is extended more than 4 in (10 cm) beyond the end of the hose guide, mold or microorganisms could spread to the inside of the washer.
  • Page 26 Installation 3. If the washer is level, the pulsator (A) is positioned at the center of the water as shown in the figure. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary. NOTE Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
  • Page 27 4 Leveling your washer” section on page 25 for instructions. STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.
  • Page 28: Operating Instructions

    Operating instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Loading your washer • You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub any more than 3/4 full.
  • Page 29: Getting Started

    Getting started 1. Load your washer. 2. Add liquid (or powder) detergent and additives to the dispenser (see the "Detergent use" section on page 41). 3. Select the appropriate cycle and options for the load (see the "Washing a load of laundry" section page 30).
  • Page 30: Washing A Load Of Laundry

    Washing a load of laundry WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel WA48J7700A* WA48J7770A* Turn the Cycle Selector to select the desired cycle. The indicator by 01 Cycle Selector the cycle name lights up.
  • Page 31 Press the button repeatedly to cycle through the different water temperature options. • Hot - Whites and heavily soiled, colorfast items. • Warm - Colorfast items. • Eco Warm - Moderately soiled, colorfast items; most wrinkle-free items. 03 Temp. • Cold - Brightly colored, very lightly soiled items. • Tap Cold - Cold water with no warm water added.
  • Page 32: Cycle Overview

    Washing a load of laundry 11 Start/Pause Press to pause and restart cycles. Cycle overview NOTE To minimize wrinkling of laundry, select Perm Press. Cycle Description For most fabrics including cottons, linens, and normally soiled NORMAL garments. HEAVY DUTY For sturdy, colorfast fabrics and heavily soiled garments. COLORS/DARKS For brightly or dark colored casual garments.
  • Page 33: Options

    Cycle Description Use for loads that need rinsing only or to add rinse-added RINSE + SPIN fabric softener to a load. Options Child Lock • Even if the power of the washer is turned off, if the lid is opened while the Child Lock prevents children from playing water level in the tub is above the Reset with your washer.
  • Page 34 Washing a load of laundry Garment Plus NOTE You can add or take out laundry items even Adding laundry when Child Lock is on after the wash has started, as long as the To add laundry, deactivate the Child Lock Garment Plus indicator is on.
  • Page 35 • When the Pre Soak cycle is complete, Mist Shower the configured wash cycle starts without Mist Shower sprays water from a nozzle draining water. that is independent of the main water supply system. It states that is soaks the AquaJet™...
  • Page 36: Washing Clothes Using The Cycle Selector

    NOTE are parallel or nearly parallel. Downloading the Smart Care app • Download the Samsung Laundry App into your mobile phone from the Android market or Apple App store. (Search word : Samsung Smart Washer/...
  • Page 37 6. Use the Cycle Selector to select the When the cycle is finished: appropriate cycle according to the type After the total cycle has finished, the power of material: NORMAL, HEAVY DUTY, will turn off automatically. COLORS/DARKS (WA48J7700A*), SUPER 1. Open the lid. SPEED (WA48J7770A*), BEDDING, 2.
  • Page 38: Atc (Auto Temperature Control)

    Washing a load of laundry ATC (Auto Temperature Control) ATC is the control function that the washer controls water temperature with temperature sensor (thermistor). NOTE Because there are numerous water temperatures depending on the customer’s environments (cold areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in our washer maintains the certain level of wash...
  • Page 39: The Basics

    The basics Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you handwash before the washing machine starts operation. Water Jet is available only when the door is open with the water level set to less than High. For prewashing, use the Built-in sink that is designed to facilitate the hand-wash.
  • Page 40 Washing a load of laundry [Water Jet drains] • Select a cycle and press Start/Pause. Then the washing machine drains the water to be used during the prewash. • When the washing machine is turned off before starting the wash cycle, it drains the water to be used during the prewash.
  • Page 41: Detergent Use

    Detergent use Your washer is designed to use high efficiency (HE) detergents. • For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds.
  • Page 42: Features

    Washing a load of laundry Features Automatic dispenser Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer. The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running.
  • Page 43 Loading the Liquid (or Powder) detergent compartment 1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2. If you are using color-safe bleach, add it with the detergent to the detergent compartment. NOTE When adding color-safe bleach with detergent, it is best if both laundry products...
  • Page 44 Washing a load of laundry Loading the Bleach compartment CAUTION Use the liquid chlorine bleach only. 1. Add chlorine bleach to the bleach compartment (B). DO NOT exceed the MAX FILL line. NOTE • Avoid splashing or over–filling the compartment. • Your washer automatically dispenses bleach into the tub at the appropriate time.
  • Page 45 Loading the fabric softener compartment 1. Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful. 2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
  • Page 46: Maintaining Your Washer

    Maintaining your washer Cleaning the exterior 1. Turn off the water faucets after finishing 2. Use a soft cloth to wipe up all detergent, the day’s washing. bleach or other spills as they occur. This will shut off the water supply to 3.
  • Page 47: Preserving The Top Cover And The Front Frame

    Preserving the top cover and the front frame Do not place any heavy or sharp objects or NOTE a detergent box on the washer. They can Since the entire washer has a high-gloss scratch or damage the top cover of the unit. finish, the surface can be scratched or damaged.
  • Page 48 Maintaining your washer 3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products. 4. To clean the drawer opening, use a small, non-metal brush to clean the recess.
  • Page 49: Self Clean

    Self Clean Self Clean is a self-cleaning cycle that removes mold that may occur inside the washer. 1. Press Power. 2. Select Self Clean. Once Self Clean is selected, the only function that can be set is Delay End. 3. Press Start/Pause. Self Clean begins.
  • Page 50: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure you use rated power for the product. Does not turn on. • Make sure the power cord is completely plugged in. • Check the fuse or reset the circuit breaker.
  • Page 51 Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
  • Page 52 Troubleshooting Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
  • Page 53 Problem Action • Make sure all hose connections are tight. • Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again. • Make sure the end of the drain hose is correctly inserted and secured to the drain system.
  • Page 54: Information Codes

    • Run cleansing cycles to sanitize periodically. • Dry the washing machine interior after a cycle has finished. If a problem persists, contact a local Samsung service center. Information codes The washer may display information codes to help you understand what is occurring with your washer better.
  • Page 55 Code Action • Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre.
  • Page 56 • Make sure the washing machine is on a flat, stable surface. • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display. For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG). 56 English...
  • Page 57: Specifications

    Specifications Fabric care chart The following symbols provide garment care The clothes washer can not ensure direction. The clothing care labels include these temperatures because the actual symbols for drying, bleaching, drying and temperature of the water entering your ironing, or dry cleaning when necessary. The washer depends on water heater settings use of symbols ensures consistency among and regional water supply temperatures.
  • Page 58 Specifications Heat setting Dry-clean High Dry-clean Medium Do not dry-clean Line dry / Hang to dry Any heat Drip dry No heat / Air Dry flat Iron dry or steam temperatures High Medium Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry...
  • Page 59: Helping The Environment

    Helping the environment • Your washer is manufactured from • Do not exceed the detergent quantities recyclable materials. If you decide to recommended in the detergent dispose of it, please observe local waste manufacturers’ instructions. disposal regulations. Cut off the power • Use stain removal products and bleaches cord so that the appliance cannot be before the wash cycle only when...
  • Page 60: Specification Sheet

    Specifications Specification sheet Type Top loading washer A. Height 44.2 (112.3) B. Width 27.0 (68.6) Dimensions (inches (cm)) C. Height with lid open 58.1 (147.6) D. Depth 29.3 (74.4) Water pressure (psi (kPa)) 20 - 116 (137 - 800) NET weight (kg (lb)) 64 (141.1) Washing 120 V...
  • Page 61: Cycle Chart

    Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Spin Soil Level : factory setting H: Hot H: High H: Heavy : can be selected W: Warm M: Medium N: Normal EW: Eco Warm L: Low L: Light...
  • Page 62 Specifications Options Cycle AquaJet™ Deep Clean Delay End Pre Soak SPIN  RINSE+SPIN   SELF CLEAN  62 English...
  • Page 63 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 64 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 65 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. English 65...
  • Page 66 If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 67 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 68 Mississauga, Ontario L5N 0B9 Canada. 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. 68 English...
  • Page 69 English 69...
  • Page 70 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca_fr/support (French) MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/mx/support DC68-03520D-01...

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