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IBM Aptiva E 2270 User Manual
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IBM Aptiva E 2270 User Manual

IBM Aptiva E 2270 User Manual

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IBM Aptiva E Personal Computer
Machine Type 2270
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Summary of Contents for IBM Aptiva E 2270

  • Page 1 IBM Aptiva E Personal Computer Machine Type 2270 ®...
  • Page 2 “Product warranties and notices” contained in a separate document furnished with this guide. First Edition (May 2000) © Copyright International Business Machines Corporation 1996, 2000. All rights reserved. Note to U.S. Government Users Restricted Rights— Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 3: Table Of Contents

    Chapter 1. IBM PC overview ........
  • Page 4 Getting help by telephone ........50 To contact the IBM PC HelpCenter ......50...
  • Page 5 Appendix ........... . . 51 Notices .
  • Page 6 IBM PC User Guide...

  • Page 7: Safety Information

    First, remove power cord from First, attach all cables to devices. outlet. Remove signal cables from receptacles. Attach signal cables to receptacles. Remove all cables from devices. Attach power cord to outlet. Turn device ON. © Copyright IBM Corp. 2000...
  • Page 8 Déconnectez tous les câbles de unités. Branchez le cordon d’alimentation sur la prise murale. Mettez l’unité sous tension. *Le cordon d’alimentation doit être branché sur un socle de prise de courant correctement mis à la terre. vi IBM PC User Guide...

  • Page 9: Lithium Battery Notice

    Lithium battery notice CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only an equivalent type battery. The battery contains lithium and can explode if not properly used, handled, or disposed Do not: • Throw or immerse into water •...

  • Page 10: Modem Safety Information

    DANGER Pour éviter tout risque de choc électrique, ne manipulez pas de câbles ni de cordons et n'effectuez pas d'opération d'installation, de maintenance ou de reconfiguration pendant un orage. viii IBM PC User Guide...

  • Page 11: Laser Compliance Statement

    Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD- ROM, DVD-ROM and CDR drives. CD-ROM, DVD-ROM and CDR drives are also sold separately as options. CD-ROM, DVD-ROM and CDR drives are laser products. These drives are certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
  • Page 12 3A ou 3B. Tenez compte de la consigne qui suit: DANGER Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques. x IBM PC User Guide...

  • Page 13: About This Book

    About this book This book will help you become familiar with your IBM Personal Computer and its features. It describes how to set up, operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtaining service in this book.
  • Page 14 IBM PC User Guide...

  • Page 15: Chapter 1. Ibm Pc Overview

    Chapter 1. IBM PC overview Thank you for selecting an IBM PC computer. Your computer incorporates many of the latest advances in computer technology and can be upgraded as your needs change. This section provides an overview of the computer features, preinstalled software, and specifications.

  • Page 16: Arranging Your Workspace

    Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61cm (20 to 24 in.), and position it so that you can view it without having to twist your body. 2 IBM PC User Guide...

  • Page 17: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might be kicked accidentally. For more information about power cords, See “Power cord notice” on page 58. Chapter 1. IBM PC overview 3...
  • Page 18 4 IBM PC User Guide...

  • Page 19: Chapter 2. Setting Up Your Computer

    Make sure you have an adequate number of properly grounded electrical outlets for the computer, monitor, and any other devices. Select a location for the computer where it will remain dry. Leave about 50 mm (2 in.) of space around the computer for proper air circulation. © Copyright IBM Corp. 2000...

  • Page 20: Cable Connections And Switch Settings

    This section shows the location of the connectors on the back of your computer. You might not have all of the connectors shown. Mouse Keyboard USB 2 USB 1 Serial 1 Parallel (Printer) Video Audio line out Audio MIDI/Joystick line in Microphone 6 IBM PC User Guide...

  • Page 21: Setting The Voltage-Selection Switch

    Setting the voltage-selection switch Check the position of the voltage-selection switch. Use a ballpoint pen to slide the switch, if necessary. • If the voltage supply range is 90–137 V ac, set the switch to 115 V. (This is the standard setting in North America.) •...
  • Page 22 Any optional device, such as speakers, microphones, or headphones. Audio • Connect the phone line connector (for models with a modem). • If your computer comes with an Ethernet adapter, connect the Ethernet cable. Ethernet 8 IBM PC User Guide...

  • Page 23: Turning On Power

    • Connect the power cord to the power connector. If there is a label covering the power connector, remove it. Connect the power cords to the computer, monitor, and other devices first, and then plug the cords into properly grounded electrical outlets. Power Turning on power Turn on the monitor and other external devices first;...
  • Page 24 10 IBM PC User Guide...

  • Page 25: Chapter 3. Operating And Caring For Your Computer

    Note: The power switch normally operates with a single touch. However, in some circumstances the computer might not immediately turn off. If this happens, hold the power switch down for approximately 5 seconds, and the computer will then turn off. © Copyright IBM Corp. 2000...

  • Page 26: Shutting Down

    The diskette drive moves this slide to read data from or write data to the diskette. Do not move this slide because fingerprints and dust can cause loss of data. • Never touch the magnetic disk itself. 12 IBM PC User Guide...

  • Page 27: Inserting And Removing Diskettes

    • Keep diskettes away from magnets or devices that create a strong magnetic field, such as electric motors and generators. Diskettes are sensitive to magnets found in television sets, telephones, stereo speakers, and other such items. A magnetic field can erase the data on your diskettes. Do not set diskettes on the monitor or use magnets to attach notes to your computer.

  • Page 28: Using A Cd-Rom Drive

    Do not scratch or mark the CD. • Do not place or store the CD in direct sunlight. • Do not use benzene, thinners, or other cleaners to clean the disk. • Do not drop or bend the CD. 14 IBM PC User Guide...

  • Page 29: Loading A Cd

    Loading a CD To load a CD into a CD-ROM drive: 1. Press the eject/load button. The tray slides out of the drive. (Do not manually force the tray open.) 2. Place the CD in the tray with the label facing up. 3.

  • Page 30: Microphone

    Attention: Be sure to turn off the computer and monitor before cleaning the computer and monitor screen. Computer and keyboard Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer and keyboard. 16 IBM PC User Guide...

  • Page 31: Mouse

    Mouse If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. To clean your mouse: 1. Turn off the computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Unlock the retainer on the bottom of the mouse by moving it in the direction indicated by the arrow on the retainer.

  • Page 32: Moving Your Computer

    5. Note where you have attached your cables to the rear of the computer; then remove them. 6. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage. 18 IBM PC User Guide...

  • Page 33: Chapter 4. Installing Options

    When this is not possible, place the static- protective package that the option came in on a smooth, level surface and place the option on it. • Do not place the option on the computer cover or other metal surface. © Copyright IBM Corp. 2000...

  • Page 34: Available Options

    Additional tools might be needed for certain options. See the instructions that come with the option. Important Before you install any new options, back up all the data on your PC. Be sure that you include all programs and data files in your backup. 20 IBM PC User Guide...

  • Page 35: Removing The Side Panel

    Removing the side panel Important: Read “Safety information” on page v and “Handling static-sensitive devices” on page 19 before removing the side panel. To remove the side panel: 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer.

  • Page 36: Identifying Parts On The System Board

    The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later. Refer to the following illustration for the location of parts on the system board.

  • Page 37: Working With Memory

    You can add memory to your computer to increase system performance. Your computer has two connectors for installing memory modules. Your computer uses dual inline memory modules (DIMMs). The IBM-installed DIMMs that come with your computer are unbuffered, synchronous dynamic random access memory (SDRAM).

  • Page 38: Working With Adapters

    • To work with another option, go to the appropriate section. • To complete the installation, go to “Completing the installation” on page 27. Working with adapters This section provides information and instructions for installing and removing adapters. 24 IBM PC User Guide...

  • Page 39: Pci Adapters

    PCI adapters All adapters supported by your computer use Plug and Play technology that enables the computer to automatically configure the adapter. For more information, see “Updating the computer configuration” on page 28. Adapter slots Your computer system board has three peripheral component interconnect (PCI) expansion slots used to connect adapters to the bus.

  • Page 40: Working With Drive Bays

    2, bay 3, bay 4, and bay 5. Bays 1, 2, and 3 are known as accessible bays, because they are accessible from the front of the unit. Your computer comes with the following IBM-installed drives: • A CD-ROM drive in bay 1 (some models).

  • Page 41: Installing Internal Drives

    Installing internal drives Before you begin: • Read “Safety information” on page v and “Handling static-sensitive devices” on page 19. • Read the instructions that come with the new adapter. • Turn off the computer and all other connected devices. •...

  • Page 42: Replacing The Side Panel And Connecting The Cables

    Along with the documentation that comes with your adapter, use the following information to help with adapter configuration. Plug and Play is a configuration method that makes expanding your computer easier. The system board of your computer supports operating systems that use Plug and Play technology. 28 IBM PC User Guide...
  • Page 43 A Plug and Play adapter has no switches or jumpers that must be set. A Plug and Play adapter comes with configuration specifications set in the operating system. These specifications provide installation information to the computer during startup. When you install or remove Plug and Play adapters, this information is interpreted by the basic input/output system (BIOS), which supports Plug and Play technology.
  • Page 44 30 IBM PC User Guide...

  • Page 45: Chapter 5. Technical Troubleshooting

    Normally, you do not need to access or change any of the BIOS settings. You might be asked to access and change some BIOS settings by a service technician if you experience problems installing options or peripheral devices. © Copyright IBM Corp. 2000...

  • Page 46: Accessing Bios

    If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting charts: 1. Remove the software or device you just added. 32 IBM PC User Guide...
  • Page 47 2. Reinstall the new software or new device. The following directory will help you quickly locate problem categories in the troubleshooting charts. Problem type Go to: Diskette drive “Diskette drive problems” on page 34 General “General problems” on page 38 Intermittent “Intermittent problems”...

  • Page 48: Diskette Drive Problems

    6. The diskette drive cables are properly installed and securely connected. 7. There is no problem with your software program (see “Software problems” on page 44). If this does not correct the problem, contact IBM technical support. 34 IBM PC User Guide...

  • Page 49: Monitor Problems

    If you cannot find the problem, check the other listings on monitor problems in this table. If this does not correct the problem, contact IBM technical support. Screen flickers Set the monitor for the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer.
  • Page 50 Note: An enhanced monitor signal cable with additional shielding might be available for your monitor. See your IBM reseller or marketing representative for information. If this does not correct the problem, contact IBM technical support. 36 IBM PC User Guide...
  • Page 51 If this does not correct the problem, contact IBM technical support. Blank screen. Verify that: 1. The monitor power cord is plugged into a working electrical outlet.

  • Page 52: General Problems

    For the location of the connectors, see “Cable connections and switch settings” on page 6. 2. The computer cover is properly installed. If this does not correct the problem, contact IBM technical support. Problems such as Contact IBM technical support.

  • Page 53: Keyboard, Mouse, Or Pointing Device Problems

    For the location of the keyboard connector, see “Cable connections and switch settings” on page 6. If this does not correct the problem, contact IBM technical support. The mouse or pointing Verify that: device does not work.

  • Page 54: Memory Problems

    Configuration/Setup Utility program. The system might have detected a bad DIMM and automatically reallocated memory to enable your computer to continue to operate. If this does not correct the problem, contact IBM technical support. 40 IBM PC User Guide...

  • Page 55: Option Problems

    See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If this does not correct the problem, contact IBM technical support. Chapter 5. Technical Troubleshooting 41...
  • Page 56 External SCSI options must be turned on before the system is turned on. For more information, see the SCSI documentation that came with your SCSI device or devices. If this does not correct the problem, contact IBM technical support. 42 IBM PC User Guide...

  • Page 57: Printer Problems

    4. If the problem persists, run the tests described in the documentation that comes with your printer. If this does not correct the problem, contact IBM technical support. Chapter 5. Technical Troubleshooting 43...

  • Page 58: Software Problems

    If this does not correct the problem, contact IBM technical support. Universal Serial Bus port problems Universal Serial Bus...

  • Page 59: Installing Files From Option Diskettes

    Installing files from Option Diskettes An optional device or adapter might come with a diskette. Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options. Until you install the necessary files, the new device or adapter might cause error messages.
  • Page 60 This is normal after replacing the battery. 9. Attach all devices, and turn on the computer. 10. Dispose of the old battery as required by local ordinances or regulations. 46 IBM PC User Guide...

  • Page 61: Chapter 6. Getting Help, Services, And Information

    Chapter 6. Getting help, services, and information If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates.
  • Page 62 • IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 63: Before You Call For Service

    Using the World Wide Web On the World Wide Web, the IBM Personal Computing Web site has up-to-date information about IBM Personal Computer products and support. The address for the IBM Personal Computing home page is: http://www.ibm.com/pc...

  • Page 64: Getting Help By Telephone

    Hardware and software configuration information for your system If possible, be at your computer when you call. To contact the IBM PC HelpCenter • For Aptiva 2270 support, call 1-800-584-9182 • For support on other IBM products and options, call 1-800-772-2227 50 IBM PC User Guide...

  • Page 65: Appendix

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 66: Processing Date Data

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

  • Page 67: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter IntelliStation Netfinity Other company, product, and service names may be trademarks or service marks of others. Chapter . Appendix 53...

  • Page 68: Electronic Emission Notices

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unautho- rized changes or modifications to this equipment.

  • Page 69: Federal Communications Commission (Fcc) And Telephone Company Requirements

    You may attach the label to the exterior of the computer in which you install the IBM modem, or you may attach the label to the exter- nal DAA, if you have one. Place the label in a location that is easily accessi- ble, should you need to provide the label information to the telephone company.
  • Page 70 5. If you experience trouble with this product, contact your authorized reseller, or call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of pur- chase.
  • Page 71 CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.

  • Page 72: Power Cord Notice

    5. Power cord notice For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

  • Page 73: Index

    16 keyboard 16 keyboard monitor 16 cleaning 16 mouse 17 problems, solving 39 computer using 2 locating 3 computer location 5 lighting 3 lights 12 DIMMs (dual inline memory mod- ules) 23 diskette drive 12 © Copyright IBM Corp. 2000...
  • Page 74 39 POST, description of 32 power switch 9, 11 printer problems 43 problem solving 33 processor location 22 removing side panel 21 safety, electrical v service support 47 setting up your computer 5 60 IBM PC User Guide...
  • Page 75 ® Part Number: 121048-001 Printed in U.S.A. May 2000 *PN: 121048-001* 121048-001...

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