Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair media
and your initial backup immediately after initial system setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Performing a system recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
●
When your tablet is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you. For more information, see Windows
Help and Support.
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Startup Repair to fix problems that might prevent
Windows from starting correctly. See
●
F11 HP Recovery tools: You can use the F11 tools to recover your original hard drive image. The image
includes the Windows operating system and software programs installed at the factory. See
HP Recovery tools on page
●
The Windows Reset option allows you to perform detailed reformatting of your tablet, or remove
personal information before you give away or recycle your tablet. For more information on these
features, see Windows Help and Support.
NOTE:
If you are unable to boot (start up) your tablet, contact support.
Using the Windows recovery tools
When your tablet is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you.
Windows recovery tools offer you the ability to recover information you previously backed up as well as
refresh the tablet.
The Windows Reset option allows you to perform detailed reformatting of your tablet, or remove personal
information before you give away or recycle your tablet. For more information on these features, see
Windows Help and Support.
To recover information you previously backed up, see Windows Help and Support for steps on restoring files
and folders.
To recover your information using Windows Startup Repair, follow these steps:
CAUTION:
Some Startup Repair options will completely erase and reformat the hard drive. All files you have
created and any software installed on the tablet are permanently removed. When reformatting is complete,
the recovery process restores the operating system, as well as the drivers, software, and utilities from the
backup used for recovery.
NOTE:
An external flash drive may be required to perform this procedure.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition. From the Start screen, tap
and then tap File Explorer.
Using the Windows recovery tools on page
48.
47.
Using F11
, type file,
Performing a system recovery
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