Troubleshooting - Bosch ART 37 Original Instructions Manual
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- Original instructions manual (34 pages) ,
- Original instructions manual (19 pages)
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OBJ_BUCH-1565-002.book Page 9 Monday, January 9, 2012 2:51 PM
Troubleshooting
Problem
Trimmer fails to operate
Trimmer runs intermittently
Garden product labours
Garden product does not cut
Line can not be fed
Line retracts into spool
Line keeps breaking
After-sales Service and Customer
Assistance
www.bosch-garden.com
In all correspondence and spare parts orders, please
always include the 10-digit article number given on the
type plate of the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: +44 (0844) 736 0109
Fax: +44 (0844) 736 0146
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: +353 (01) 4 66 67 00
Fax: +353 (01) 4 66 68 88
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: +61 (01300) 307 044
Fax: +61 (01300) 307 045
Inside New Zealand:
Phone: +64 (0800) 543 353
Fax: +64 (0800) 428 570
Outside AU and NZ:
Phone: +61 (03) 9541 5555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: +27 (011) 6 51 96 00
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: +27 (011) 4 93 93 75
Fax: +27 (011) 4 93 01 26
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: +27 (031) 7 01 21 20
Fax: +27 (031) 7 01 24 46
E-Mail: bsc.dur@za.bosch.com
Bosch Power Tools
Possible Cause
Power turned off
Mains socket faulty
Extension cable damaged
Fuse faulty/blown
Extension cable damaged
Internal wiring of garden product
damaged
Grass too high
Line too short/broken off
Spool empty
Line inside the spool entangled
Line not bump fed
Line inside the spool entangled
Trimmer used incorrectly
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: +27 (021) 5 51 25 77
Fax: +27 (021) 5 51 32 23
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: +27 (011) 6 51 96 00
Fax: +27 (011) 6 51 98 80
E-Mail: rbsa-hq.pts@za.bosch.com
Disposal
Do not dispose of garden products into household
waste!
Only for EC countries:
Subject to change without notice.
English | 9
Corrective Action
Turn power on
Use another socket
Inspect cable, replace if damaged
Replace fuse
Inspect cable, replace if damaged
Contact Service Agent
Contact Service Agent
Cut in stages
Feed the line manually/automatical-
ly
Replace the spool
Inspect the spool, rewind if neces-
sary
Rewind spool (see figure 11)
Inspect the spool, rewind if neces-
sary
Only trim with the tip of the line,
avoid stones, walls and other hard
objects. Feed the line regularly to
maintain full cutting width.
According to the European directive
2002/96/EC for Waste Electrical and
Electronic Equipment and its imple-
mentation into national law, electrical
and electronic equipment that are no
longer usable must be collected sepa-
rately and disposed of in an environ-
mentally correct manner.
F 016 L70 848 | (9.1.12)
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