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CHAPTER 5
TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM
The SMART UF70 and UF70w projector's serial number is
located on the top of the projector.
For the locations of serial numbers on other components
and accessories, see smarttech.com/support.
Determining you interactive whiteboard system's
status
Use the following table to determine the status of your interactive whiteboard system.
Projector Power
Projector Service
light
light
Normal operating statuses
Solid green
Off
Flashing green
Off
Solid amber
Off
Flashing amber
Off
Solid green
Off
Error statuses
Solid green
Off
Solid green
Off
33
smarttech.com/kb/170549
Pen tray Select
Projected image
button status light
Solid white
Correct
Off
None
Off
None
Off
None
Solid amber
N/A
Solid white
Incorrect
Solid white
Correct
Touch and pen
Status and related troubleshooting
control
Full control
The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
None
The system is starting up.
None
The system is in Standby mode.
None
The system is entering Standby
mode.
None
The interactive whiteboard's
controller module is ready to receive
a firmware update or is applying a
firmware update.
Full control
There's an issue with the projected
image.
See Resolving image issues on
page 37.
None
There's an issue with the interactive
whiteboard.
See Resolving operation issues on the
next page.
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