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Xblue Networks 45p Installation & Maintenance Manual

Xblue Networks 45p Installation & Maintenance Manual

Hybrid telephone system
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45p Installation & Maintenance Manual

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Summary of Contents for Xblue Networks 45p

  • Page 1 45p Installation & Maintenance Manual...
  • Page 2 Record of Revision Release Date Version Supersedes Description May 2006 Initial Initial Release January 2008 Issue 1 Initial Added features from new software levels, updated the voice mail screens and corrected some typos.
  • Page 3: Table Of Contents

    Installation Planning ........................... 18 Module Installation............................19 3 x 8 Expansion Module..........................19 Option Module ............................. 19 Voice Processing System ..........................21 Wiring and Connectors ..........................23 Connecting Extensions..........................25 Station Message Detail Recording (SMDR) ....................26 Initialization Procedure ..........................27 XBLUE Networks...
  • Page 4 Default Settings ............................53 Directed Call Pickup ............................53 Distinctive Ring ............................54 Do Not Disturb .............................54 Do Not Disturb - Override ...........................55 Enhanced Lettering Scheme .........................56 Extension Feature Status Check ........................57 Extension Groups ............................58 Extension Password / Phone Lock .......................58 XBLUE Networks...
  • Page 5 On Hook Dialing (Hot Key Pad) ......................... 83 One Touch Transfer............................84 Page ................................84 Page (Allow / Deny)............................. 85 Page (Meet Me) ............................85 Pause / Pause Insertion ..........................86 Phone Lock / Unlock............................ 86 Privacy ................................. 87 XBLUE Networks...
  • Page 6 6.0 Database Programming..............107 Database Administration .........................107 Programming Mode .............................109 6.1 Extension Programming ..............111 Day Class ..............................112 Night Class ..............................112 Monitor COS ..............................112 Line Assignment ............................113 Receive Assignment ............................113 Ring Assignment............................114 Extension Group............................114 Warning Tone..............................114 Outgoing Drop .............................115 XBLUE Networks...
  • Page 7 Fax XFR To ..............................127 Gain (RX)..............................127 Gain (TX) ..............................128 DTMF Disable ............................. 128 CID Mode ..............................128 Pre-CFW ..............................128 Privacy Rls..............................129 Notes: ................................130 6.3 Call Handling................131 Intrusion............................... 131 Intrusion Tone .............................. 131 XBLUE Networks...
  • Page 8 SYS External Call Forward ..........................143 Talk Abandon Timer .............................144 LCR Time..............................144 6.4 Resource ..................145 Ring Scheme ..............................145 Letter Type..............................145 Attendant ..............................146 Alternate ...............................147 Modem Number ............................147 System Reminder ............................147 Time Switching .............................148 DB Password ..............................149 User Password .............................149 User Name..............................150 viii XBLUE Networks...
  • Page 9 Data Auto Answer............................179 Extension Hunt Group ..........................179 Voice Mail ..............................181 Control Contact (Dry Contact) ........................182 Location to Directory........................... 183 Directory to Location........................... 185 System Warm Start ............................186 System Cold Start............................186 Notes: ................................188 XBLUE Networks...
  • Page 10 Language...............................207 Out Calling............................208 Call Record Reminder Tone ........................208 Storage Length ............................208 Incorrect Input............................208 LAN Port ...............................208 Broadcast Groups..........................208 Programming Using TCP/IP........................209 TCP/IP Login ...............................210 Main Programming Menu ..........................211 Extension ..............................214 DSP................................215 Department..............................216 Version................................217 Voice Processing Programming Flow ......................218 XBLUE Networks...
  • Page 11: Introduction

    The Contents of this manual are subject to change without notice and do not constitute a commitment on the part of XBLUE Networks, LLC., Every effort has been made to ensure the accuracy of this document, however, due to ongoing product improvements and revi- sions, XBLUE Networks, LLC., cannot guarantee the accuracy of printed material after the...
  • Page 12: Fcc Information

    FCC Registration Number D6XMF00B924 Ringer Equivalence 0.0B Network Address Signaling Code E Service Order Code 9.0F Facility Interface Code 02LS2 Required Network Interface Code RJ11C About This Manual This manual provides installation instructions for the System. The following table summa- XBLUE Networks...
  • Page 13: Related Documents

    Related Documents: TABLE 1.3 Part Number Document 45PCD Compact Disk of all Documents 45PDPAUG Digital Port Quick Reference Card 45PDPUG Digital Port User Guide (Full) 45PAPUG Analog Port User Guide 45PQSG Quick Start System Guide 45PIM Installation Manual XBLUE Networks...
  • Page 14: Notes

    Introduction Notes: XBLUE Networks...
  • Page 15: System Configuration

    Page Port and Loud Bell Contact. 45PEKT Digital Display Telephone 3-Line LCD Digital Speakerphone with Handsfree Communications 45PDRP Door Phone Integrated Door Phone with Handsfree Response 45PFV6 Voice Mail 8 Port, 6 Hour, Integrated Flash Voice Mail with Auto Attendant XBLUE Networks...
  • Page 16: System Hardware

    Once powered up, the system will automatically identify each additional module that is installed. Figure 1. Illustrates how the additional modules are installed. Installing Additional Modules FIGURE 1. Voice Mail System Option Module 3 x 8 Digital Expansion Module Motherboard XBLUE Networks...
  • Page 17: System Peripheral Connections

    The system is equipped with many of the necessary peripheral connections required to operate other resources in conjunction with the system. Ethernet Connection Voice Mail Serial Port SMDR/PC Programming Port Heartbeat LED Power Switch MOH/BGM Power Input Input External RAM Clear Page (out) Initialization XBLUE Networks...
  • Page 18: Configuration Options

    Expansion (2) Total of 4 SLT Ports per System Option Module 1 - Option Module Per System Door Phone 2 Door Phones total (Option Module) Replaces 2 SLT Ports Integrated Voice 1 8-Port Voice Mail Per System Mail XBLUE Networks...
  • Page 19: Main System Ksu

    External Music on Hold Connection using 1/8” mini-mono plug (provided) • Battery Back Up for RAM • * System shown configured as a 616, with the option module and voice processing system. Special Quick Connection Terminations are included in the packing carton. XBLUE Networks...
  • Page 20: Expansion Module 3 X 8

    3 analog CO line ports plus 1 Power Failure port on port-1 • Dual mode caller ID detection (FSK and DTMF) • 8 digital extension ports • * Each expansion module comes with the quick connectors, and the needed stands off posts. XBLUE Networks...
  • Page 21: Option Module

    Option board pin connector. Over-voltage Protection per CO Circuit • Polarity Guard per CO Circuit • * Each option module comes with the quick connectors, 1 mini-mono plug, and the needed stands off posts. XBLUE Networks...
  • Page 22: Small Business Voice Processing System

    Explorer. In addition, it can be programmed to copy voice mail messages to an E-mail account using SMTP. See Chapter 7 for details. Support Ethernet port for Administration Management • RS232C Serial Port for Troubleshooting and Trace Information • Ethernet Port Serial Port for SMTP and troubleshooting Programming and system trace XBLUE Networks...
  • Page 23: System Specifications

    1 Amp DC (Do not use AC!) Dimensions System Dimensions - Measurement in Inches TABLE 3.2 12 1/2” L x 9 1/4” W x 3 7/8” H Mounting Mounting Methods TABLE 3.3 Mounting Methods Wall Mount Table Mount XBLUE Networks...
  • Page 24 If a door phone is connected, but not programmed correctly all inbound calls will automatically be answer by the connected Requires the Option Module door phone. Voice Mail One - 8 Port, 6 hour Voice Mail may be installed XBLUE Networks...
  • Page 25 -48V DC Maximum Cable Length: Digital Extension Wiring TABLE 3.10 26 AWG 650 Ft. 24 AWG 1133 Ft. 22 AWG 1586 ft. Single Line Telephone Extension Wiring TABLE 3.11 26 AWG 850 Ft. 24 AWG 1416 Ft. 22 AWG 1983 Ft. XBLUE Networks...
  • Page 26 System Specifications XBLUE Networks...
  • Page 27: Installation

    Do not install the system in a strong magnetic field, such as those generated by heavy motors, television, copy machine or some kitchen appliances. The system should be located in an electrically noise-free environment to avoid interfer- ence. To reduce interference, use independent wiring for extensions connected to this system. XBLUE Networks...
  • Page 28: Installation Planning

    10 feet of the MDF. It is suggested that a cold water pipe, when used as a ground, is traced to its point of origin to ensure that there are no non-metallic sections, which may compromise the ground. XBLUE Networks...
  • Page 29: Module Installation

    One “dry-contact” RELAY 24VDC/1A is provided on the Option Module for use with external ringing devices. The system can be programmed to activate the dry contact whenever pro- grammed CO Lines ring. Caution DO NOT USE AN AC Power supply, the bell will ring continuously. XBLUE Networks...
  • Page 30 Installation Adding an External Page The External Page Port is designed to receive an external paging unit (amplifier) to allow voice paging over external speakers. The amplifier interface should be 600 ohms. XBLUE Networks...
  • Page 31: Voice Processing System

    Insert the Module, and plug the ribbon cable into the pin connector socket labeled “VM/ B”. Secure the card using the brass-colored stand-off posts, which are supplied with the voice mail system. Replace the cover, and power the system up. XBLUE Networks...
  • Page 32 The ground wire should be connected to the ground lug located on the motherboard in the cabinet. The distance of ground wire should be kept as short as possible. XBLUE Networks...
  • Page 33: Wiring And Connectors

    Digital and Door Phone Extension Wiring TABLE 4.1 26 AWG 650 Ft. 24 AWG 1133 Ft. 22 AWG 1586 ft. Single Line Telephone Extension Wiring TABLE 4.2 26 AWG 850 Ft. 24 AWG 1416 Ft. 22 AWG 1983 ft. XBLUE Networks...
  • Page 34 The connector is self stripping and the wires should fit snugly into the connector. Be sure not to over crimp the connector as it may severe the wires and create erratic operation. Complete Wiring Once the wiring is complete insert the connector into the appropriate port. XBLUE Networks...
  • Page 35: Connecting Extensions

    CO Line and Digital Extension Numbers TABLE 4.3 CO Lines 1 - 9 Digital Extensions 10 - 33 Module Exp 1 Exp 2 Analog Extensions Connections and Analog Extension Numbers TABLE 4.4 Module SLT1 SLT2 Option * Door Phone or SLT XBLUE Networks...
  • Page 36: Station Message Detail Recording (Smdr)

    $ Indicates that the system has detected a polarity reversal signal. 73-75 Call Monitor Trunks TRC - CO lines that are conferenced together TRH - CO lines that were placed on hold before being transferred Blank 76-80 Not used at this time XBLUE Networks...
  • Page 37: Initialization Procedure

    Leave the RAM Switch in the off position for 30 seconds and then switch it to the on position. The system has now been restored to factory default. All CO Lines will ring extensions, including SLT extensions. • All extensions can take and place calls and the Toll Restriction is at Default • XBLUE Networks...
  • Page 38 Installation XBLUE Networks...
  • Page 39: Telephone Operation

    The XBLUE telephone is a high quality, full featured, speakerphone with programmable feature buttons, which allows the user to customize the operation of their telephone. Telephone Basics Navigation Keys AUX Lamp 3x16 Display Programmable Feature Buttons Headset Jack Speaker Button XBLUE Networks...
  • Page 40: Navigation Keys

    Press the Select Key to enable or Dis- able Background Music Down - N/A Door Phone Up - Answer Door Phone 1 The Door Phone must be connected and active to access Down - Answer Door Phone 2 XBLUE Networks...
  • Page 41: Feature Codes

    2 - Direct Forward 3 - Follow Me 4 - No Answer 5 - Busy 6 - External Call Park F 73 Page 46 Call Pickup Directed F 54 Page 47 Call Pickup Group F 53 Page 47 XBLUE Networks...
  • Page 42: Telephone Feature Codes

    Page 69 Hot Dial F #6 Page 71 Hold Retrieve (SLT) Same Page 70 Extension Hold Retrieve (SLT) Different * 7 EE EE=Extension Page 70 Extension Intercom Call Back F 91 Page 75 Last Number Redial Page 77 XBLUE Networks...
  • Page 43 Status Message F 90 Page 96 Touch Tone on/off F #1 Page 99 Transfer Beep F 79 Page 100 Voice Call Allow/Deny F 98 Page 101 Voice Mail F 64 Page 103 Voice Recording F 67 Page 102 XBLUE Networks...
  • Page 44: Feature Code Operation

    They then have the option to monitor the caller or ignore the alert and allow the caller to leave a message. Once the user has selected to monitor the caller, they then have the option to leave the caller undisturbed (leaving a message) or XBLUE Networks...
  • Page 45: Attendant

    Evening/Alternate/Time), time of day settings, (Abbr) System Speed Dial number program- ming, and recording of the optional Auto Attendant greetings. The attendant extension may be connected to any system extension port and be assigned any intercom extension number in the numbering plan. XBLUE Networks...
  • Page 46: Attendant Administration (Admin.)

    For example; if a very long telephone number will not fit into one speed number location, split the number into two locations. To store the number “12345678901234567890”, for example, into locations 20 and 21: Enter into location 20: “1234567890Feature 1 21”. • XBLUE Networks...
  • Page 47 Attendant Administration, Caller ID Table and Ring Mode Only the designated Attendant extension can manually change the system Ring Mode. The Attendant extension receives all calls via any extension that invokes Forced Inter- com Call Forward. XBLUE Networks...
  • Page 48: Authority Code (Traveling Class Of Service)

    “Exclusive Hold” automatically. Similarly, while on an intercom call and talking with another extension, by pressing a CO Line button, the intercom call will be placed on Exclusive Hold. The need to press Hold is eliminated, except if you want to place a call on System Hold. XBLUE Networks...
  • Page 49: Automatic Record

    Voice Record Button (Feature 67). All recording are stored in the extension user's mailbox. Note: Requires the Voice Mail System Associated Features Associated Programming Voice Mail Digital Integration Voice Mail Automatic Record Member 6-3-2 XBLUE Networks...
  • Page 50: Automatic Selection (Co/Intercom)

    SLT ports use #950 for Intercom, #95 + 1 + lg for line group and #95 + 2 + CO Line for individual lines. To release a CO Line or Line group an SLT must press Flash and then dial #950. XBLUE Networks...
  • Page 51: Auxiliary Lamp Led Status Bar

    (Feature 52). In addition, the Navigation Key can be used to enable and disable the Music-On-Hold feature. Associated Features Associated Programming Music on Hold Resource - Music Source 4-21 System and Extension Reminder XBLUE Networks...
  • Page 52: Barge-In (Intrusion)

    Extensions in Do Not Disturb mode will cause the LED associated to that extension to flash. Extensions that are busy will cause the LED associated to that extension to light steady. The DSS function can be used to transfer calls to other extensions. XBLUE Networks...
  • Page 53: Busy Ring Allow/Deny

    Associated Programming Resource Attendant 4-03 Resource Alternate Attendant 4-04 Conditions: The Operator Code (0) is in addition to the default assigned two-digit intercom number for the extension. The attendant two-digit extension number can be assigned to any feature button. XBLUE Networks...
  • Page 54: Call Back – Extension

    When a Call Back alert is not answered at the extension that invoked the Call Back, the display message “CBCK TO EXT” be displayed until either they [reply] or [del]. The Call Back process begins when both the user’s extension and the called party's extension are idle, on-hook. XBLUE Networks...
  • Page 55: Call Duration Timer (Incoming/Outgoing)

    (This feature must be enabled for your extension in database administration.) Forward conditions may be set as follows for each call forward type: Intercom calls only. • Intercom and CO Line (including transferred CO Lines) calls. • XBLUE Networks...
  • Page 56: Call Park / Call Park Answer

    Call Park is similar to transferring a call to a hold location, that is accessible from any extension in the system. Associated Features Associated Programming Flexible Button Programming (F#3) Call Handling Pick up Groups Recall 3-13 CO Line Transfer (idle/Busy) XBLUE Networks...
  • Page 57: Call Pickup Group

    If multiple calls are ringing at an extension, a priority list determines which call will be answered first. Call Pick Up Priority List: Camped - On CO Line Calls • Recalling CO Line Calls • Transferred CO Line Calls • Incoming CO Line Calls • Tone Ringing Intercom Calls • XBLUE Networks...
  • Page 58: Caller Id (Standard On All Co Lines)

    CID data will only be displayed when it is received from the telephone company as part of the service subscription. Using the navigation buttons, select “Call Log”. Press the Up button, for outgoing, and the down button for incoming call logs. XBLUE Networks...
  • Page 59: Caller Identification - Call Log

    CID numbers from the call log Table. Call Waiting Feature When enabled, the user will hear an alert tone when an internal call is waiting. Toggle the feature on and off when it is programmed on a Flexible Button. Associated Features Associated Programming XBLUE Networks...
  • Page 60 Pooled Group. During the time that the Call Back is recalling the initiator, a new incoming call will take precedence over Call Back and will be answered when the extension goes off hook. XBLUE Networks...
  • Page 61: Conference

    This creates a three party conference. To add the additional conference member, the initiator presses hold, makes the final call, and presses the conference button. Data Rate Feature The Data Rate setting is used with extension 55, and should not be changed. Associated Features Associated Programming XBLUE Networks...
  • Page 62: Day And Night Modes

    Service Mode. Default Flexible Buttons Feature Use the default flexible button feature to bring the telephone’s flexible button back to fac- tory default. This will require the extension users password. Associated Features Associated Programming XBLUE Networks...
  • Page 63: Default Settings

    No Flexible Buttons will be changed Any Activated or deactivated feature will be set back to default, but no database param- eters such as Class of Service, Predefined Forwarding etc., will be changed. Directed Call Pickup  See “Call Pickup Group” on page 47 XBLUE Networks...
  • Page 64: Distinctive Ring

    Associated Features Associated Programming Call Forward (F2) Extension DND allow 1-EN-22 Feature Button Disable 1-EN-13 Extension Class of Service 1-EN-01/02 Do Not Disturb Override Extension Monitor Class of Service 1-EN-03 Feature Button Disable 1-EN-13 Flexible Button Programming (F#3) XBLUE Networks...
  • Page 65: Do Not Disturb - Override

    The DND feature code may be programmed on a programmable feature button. Only extensions with a more privileged (0 being the highest and 9 being the lowest) Class of Service will override an extension in Do Not Disturb. XBLUE Networks...
  • Page 66: Enhanced Lettering Scheme

    Associated Features Programming Name in Display Resource Text Messaging Preprogrammed Message 4-11-1 Premises Message 4-11-2 User Name 4-10 Conditions This is a system wide feature, so only one letter scheme can be selected at each instal- lation. XBLUE Networks...
  • Page 67: Extension Feature Status Check

    • Forced LCR = N (N0) • Touch Tone = Off • ECF = Disable • Conditions: Listed here are the default (factory) values for each of the displayed features. There- fore, the actual values may appear different. XBLUE Networks...
  • Page 68: Extension Groups

    Phone Lock/Unlock (F97) Resource Call Forward (F2) User Password 4-09 Authority Code (F55) Conditions Each extension can customize their password at any time. The password of the extension that is programmed as the attendant, becomes the “Attendant Password”. XBLUE Networks...
  • Page 69: Extension Pick Up Groups

    When copying to a group, a Pick Up Group is selected and all exten- sions assigned to that group will receive the copy. Associated Features Programming Resource CO Line Copy 4-13 Extension Copy 4-14 Feature Key Copy 4-23 XBLUE Networks...
  • Page 70: Extension Reminder

    Extension Swapping allows extension directory numbers to be exchanged from one port to another. This feature can be used to simplify moves and changes of extensions at any spe- cific location. Extension directory numbers which are swapped will retain their designated programming. XBLUE Networks...
  • Page 71: Extension User Name

    6 characters in length. Each name may contain upper and lower case letters, numbers and special characters which are available through the Enhanced Lettering Scheme feature. The Extension User Name is programmed in Database Programming. Associated Features Programming Intercom Calls Resource - Letter Type 4-02 Resource - User Name 4-10 XBLUE Networks...
  • Page 72: External Music Source

    Another way to access this feature is by using the Navigation Keys. Press the Left Naviga- tion Key three times, or the Right one 5 times, until PAGE is displayed. Press the Up Navi- gation Key for All Call Page, and the Down Navigation Key to select a group to page. XBLUE Networks...
  • Page 73: Fax Detection With Automatic Transfer

    All features accessed using the Feature button. Extension Feature Button Disable 1-EN-13 Conditions The only feature that does not require the feature key to be dialed first is “Account Code” which only requires the digit 4 to be dialed. XBLUE Networks...
  • Page 74 Distinctive Ringing (Ring Type) Speed Dialing (abbr. Dialing) Do Not Disturb (DND) Status Message Extension Feature Status Touch Tone Off/On Extension Password - Phone Lock Transfer Beep Enable/Disable Extension Reminder Voice Call Allow/Deny Voice Mail Extension Reminder Delete F*92 Flash (CO/PBX) XBLUE Networks...
  • Page 75: Flash Recognition – Analog Port Slt

    The End Time can be set very high to detect very slow hook-flash operations but care should be taken when using high End settings since the timing may not allow the trig- gering of On-Hook commands in an acceptable period for the user. Use the default Start and End timing wherever possible. XBLUE Networks...
  • Page 76: Flash – Co Line

    CO Line. The Flash command is very important when using Centrex CO Lines. For easy access it is recommended, in these two cases, the Flash feature code should be programmed onto a Flexible Feature Button. XBLUE Networks...
  • Page 77: Flexible Feature Button Programming

    DSS/BLF, etc.), while others do not (Background Music, Call Pick-Up, Last Number Redial, etc.). Related Features Programming DSS Button Programming Extension - Feature Button Disable 1-EN-13 Feature Button Disable Resource Extension - Line Assignment Feature Key Copy 4-23 Feature Look-up XBLUE Networks...
  • Page 78: Forced Intercom Tone Ring

    Extension - ICM Mode 1-EN-15 Conditions It is not possible to force an extension from Tone Ring mode to Voice Announce mode if the extension is set to Tone Ring mode. When an extension leaves a Callback, the alert signal will ring. XBLUE Networks...
  • Page 79: Group Call Pickup

    CO Line on Hold, I – Hold identifies that the call is holding for that extension with a flash- ing LED. A CO Line placed on hold by a different extension will change colors and be lit solid. Related Features Programming Call Transfer Call Handling Hold Reminder Recall 3-13 Remind Time 3-06 XBLUE Networks...
  • Page 80: Hold" Remind Time

    Holding Call Answer works for all CO Lines regardless of the extension’s CO Line button programming. It is possible to retrieve calls that do not appear on a button at an extension via Holding Call Answer. XBLUE Networks...
  • Page 81: Hot Key Enable / Disable

    Intercom calling Conditions It is not recommended to disable the Hot Key Pad when Auto Line Select (Prime Line Pickup) Feature 95 is set to a CO Line or Line Group, because it will make internal calling problematic. XBLUE Networks...
  • Page 82: Hour Mode Selection 12/24

    If a member in the sequence is busy, the next available member will ring, if all members are busy, the calling will get ring no answer. For instance, if Member 1 and Member 2 are busy, Member 3 will ring. As soon as the busy members are no XBLUE Networks...
  • Page 83 When using a Linear Hunt Group, calls will only “hunt” to the next extension if the pre- vious extension is busy. When a call is presented to an all ring hunt group, and all extensions are busy, the caller will receive a busy signal. XBLUE Networks...
  • Page 84: Intercom Calling - Non Blocking - Intercom Button

    So, intercom dial tone is heard automatically upon lifting the handset or when pressing the S button. If a called extension does not answer you can invoke a callback to that extension by pressing the soft button under the “cbck” button. XBLUE Networks...
  • Page 85: Intercom Call Back

    Manufacturer assumes no responsibility with regard to the use of this feature. It is provided for the virtue of ethical use only. YOU are responsi- ble for using this feature appropriately considering all applicable laws. Related Features Programming Extension Monitor COS XBLUE Networks...
  • Page 86: Intrusion Tone

    Manufacturer assumes no responsibility with regard to the use of this feature. It is provided for the virtue of ethical use only. YOU are responsible for using this feature appropriately considering all applicable laws. XBLUE Networks...
  • Page 87: Last Number Redial

    LNR will dial the speed dial number and any subsequent manu- ally dialed digits. If the Last Number Redial memory is empty, the telephone will receive error tone and the telephone will display: “LNR EMPTY” XBLUE Networks...
  • Page 88: Least Cost Routing

    Loud Bell CO Line Groups, the contact closure operates and controls the connected device. Related Feature Programming CO Line 2-LN-06 Extension Control - Dry Contact 6-4 Ringing Conditions The Loud Bell or Strobe light will be activated each time the associated CO Line rings. XBLUE Networks...
  • Page 89: Messaging – Premises

    The Status Message will only update if the called telephone is ringing. If the extension answers handsfree, press the * key to activate ringing and received the status mes- sage. XBLUE Networks...
  • Page 90: Message Waiting

    Note: Refer to Appendix A for step by step instructions Related Features Programming Resource Modem Number 4-05 Conditions To activate the modem, the call must be transferred. All settings are automatic, no need for modem programming. XBLUE Networks...
  • Page 91: Monitor - Extension

    Monitor Class of Service of “5”. Extensions with the same monitor Class of Service, may not monitor each other. Monitor is only allowed if the called extension’s Monitor Class of Service is less privi- leged than the calling extension’s Monitor Class of Service. XBLUE Networks...
  • Page 92: Music-On-Hold

    You must press the mute button to talk to the calling party. When the call is terminated, the mute button must be pressed again. Related Features Programming OHVA XBLUE Networks...
  • Page 93: Off Hook Voice Announce

    On Hook Dialing allows the user to monitor the dialing of an outgoing call through the built-in speaker. The user may place an outgoing call without lifting the handset, allowing for hands-free operation. Related Features Programming Automatic Line Selection Hot Key XBLUE Networks...
  • Page 94: One Touch Transfer

    Only one page will work at a time, if a second page is attempted, “PAGE BUSY” will be displayed. Single Line Telephone may initiate a Page, and use the Meet Me Page feature, but they will not receive a page announcement. XBLUE Networks...
  • Page 95: Page (Allow / Deny)

    A page may be answered at any telephone, by dialing Meet Me Page code, even if the page announcement is not heard over the telephone speaker. The page may be a zone page or a system wide “all page”. The Meet Me Page code may be programmed on any available flexible button. XBLUE Networks...
  • Page 96: Pause / Pause Insertion

    The use of the feature (Phone Lock) will block all CO Line calls, including emergency calls such as “911”. Therefore, it is not recommended that any telephone be locked. Related Features Programming Resource - User Password 4-09 Extension Password (F97) XBLUE Networks...
  • Page 97: Privacy

    Conditions Monitor can be used to listen-in on existing conversations. Intrusion can be used to Barge-in on existing conversations. If Intrusion is set to “Y” another extension will be able to enter in an monitor another extension’s conversation. XBLUE Networks...
  • Page 98: Private To

    CO Lines and access special services which require DTMF tones. A limited number of applications may still only support Pulse dialing for outgoing calls, but after reaching an outside party the use of Touch Tone mode may be required. Related Features Programming Speed Dial CO Line Extension Dialing System XBLUE Networks...
  • Page 99: Recall

    If Call Forward or Do Not Disturb is activated, this reminder tone will be heard when the extension user places an intercom call. XBLUE Networks...
  • Page 100: Ringing Level / Muted Ringing

    CO Line line, CO Line group, feature button or by dialing an intercom number before going off-hook. The user may simply lift the handset to have the system assign the highest priority call to that extension. XBLUE Networks...
  • Page 101: Relay Control

    A Flexible button may be programmed to activate a specific relay. When the relay is activated, the LED on the button will be lit solid. Each Relay can be programmed as a Relay or a Sensor, but not both. XBLUE Networks...
  • Page 102: Save Dialed Number (Sdn)

    Considering these factors the system provides for customizing of the hook-switch com- mand monitoring in system software. The database configuration may be adjusted to ignore hook-switch operations that are considered too short to be any valid request and to limit the time allotted. XBLUE Networks...
  • Page 103: Single Line Telephone - Co Line Flash

    SLT Flash Time 3-13 PBX Flash Time 3-04 Conditions The successful operation of features for the host PBX is dependant upon proper opera- tion of host system features. Refer to the information provided with the host equipment for more information. XBLUE Networks...
  • Page 104: Speakerphone

    A Flexible button may be programmed to activate a specific relay. When the relay is activated, the LED on the button will be lit solid. Each Relay can be programmed as a Relay or a Sensor, but not both. XBLUE Networks...
  • Page 105: Speed Dial (Abbr) – Extension /System

    Programming Attendant Administration Extension System ABBR Check 1-EN-14 Pause Resource - System Speed dial (ABBR) 4-12 Class of Service – Extension Class of Service – CO Lines Pulse to DTMF Conversion Flash Toll Restriction Extension ABBR Number (F1) XBLUE Networks...
  • Page 106: Status Message

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 5.8 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...
  • Page 107: System Reminder

    Extensions monitoring Background Music channel MC1 will not recognize the System Reminder. The music alarm will not play at an extension that is busy on a call (handset or speaker- phone), or in Do Not Disturb (DND) mode. XBLUE Networks...
  • Page 108: Text Messages

    When customizing number 7. Empty, use the standard keypad entry process. Key Pad Entry Procedure TABLE 5.10 Digits Depression 1 Depression 3 Depression 2 Depression 4 Special Characters enters numeric if press before, lower case if after Space or go to the next character XBLUE Networks...
  • Page 109: Touch Tone On/Off

    (ring) to the transferring party when this timer expires. There are two recall timers that affect transferred calls; Transfer Busy Recall Time and Transfer Idle Recall Time. Idle and Busy represent the status of an extension for unsu- XBLUE Networks...
  • Page 110: Transfer Beep

    Transfer Beep Feature When a call is transferred an audible tone is heard. Dial Feature 79 to disable this tone. Related Features Related Programming Conditions XBLUE Networks...
  • Page 111: Voice Announce / Hands-Free Reply

    Extension presses the “*” key while the extension is ringing. Extensions in Ring or Page Mode with Voice Announce Denied Cannot receive Voice Announce calls. During Tone Ringing, the LED associated to the S button will flash. XBLUE Networks...
  • Page 112: Voice Call Recorder (One Touch Record)

    Extensions programmed into the Automatic Record Group, will not begin recording until Call Duration Timer has expired. Placing a call on hold constitutes completing a call and ends the recording function. Therefore, the feature code saving the recording must be dialed before placing the call on hold. XBLUE Networks...
  • Page 113: Voice Processing Digital (Integration)

    CO Line Ringing Modes Extension - Record Allow 1-EN-16 Voice Call Recorder Extension - Ring Assignment 1-EN-06 Auto Record CO Line - Hunt Group Answer 2-LN-03 Messaging – Voice Call Forward Automated Attendant (part of the voice mail system) XBLUE Networks...
  • Page 114: Volume Control

    The Ringer volume adjustments allow for 4 (four) volume levels. Whenever the various mode is active, press the Volume UP or DOWN Keys as necessary. The volume for this mode/function is now set. Related Features Associated Programming XBLUE Networks...
  • Page 115: Warning Tone / Co Line Call Limiter

    Warning Time Incoming Call 3-12-2 Conditions This feature is not recommended as a “Toll Saver” option and should be used only for specific applications. Warning Additional calls can be made at the extension following the expiration of the Tone/Drop Call operation XBLUE Networks...
  • Page 116: Notes

    Telephone Operation Notes: XBLUE Networks...
  • Page 117: Database Programming

    MBC is 4-07 (the system automatically places the “-”. A complete list of Menu Bypass Codes are included at the end of this manual in Appendix “A”. Menu Bypass Code Number and Description TABLE 0.1 Number Description Extension CO Line Call Handling Resource Restriction Control XBLUE Networks...
  • Page 118 Keys. Their functions change depending on the programming mode. Volume Up/Down Keys - Are used to access the Menu Bypass Codes (MBC). Hold Key - Used to back up one level from your current programming position. Speaker Button - Used to exit programming. XBLUE Networks...
  • Page 119: Programming Mode

    To enter programming mode: Press the [Feature] #* Default Password is: 000000 MAY 01 MON 10:00 DB PSWD:****** bksp show Press F2 - The middle Soft button which should now be labeled show MAY 01 MON 10:00 DB PSWD:****** bksp show XBLUE Networks...
  • Page 120 If the actual MBC Code is not know, just enter something close, like 410, and press next until the desired parameter is found. Press the Volume Up or Volume Volume Down To reenter the MBC Input Screen A full list of MBC Codes can be found in the back of the manual. XBLUE Networks...
  • Page 121: Extension Programming

    The following is a list of all the Extension directory numbers available Digital Extensions Valid Digital Extension Numbers TABLE 1.2 KSU (01) Exp 1 (02) Exp 2 (03) Analog Extensions Valid Analog Extension Numbers TABLE 1.3 Module SLT1 SLT2 Option * Door Phone or SLT XBLUE Networks...
  • Page 122: Day Class

    Monitor Class of 1 or higher. An extension with a Monitor Class of “9—Least Privileged” cannot monitor any other extension. Stations with the same Monitor Class cannot monitor each other. Data Range: 0—9 XBLUE Networks...
  • Page 123: Line Assignment

    Press Show to enter programming area. Press chg to select “Y” to allow or “N” to deny the entered extension from accessing the selected CO Line when receiving an outside call. Press next to select the next CO line. XBLUE Networks...
  • Page 124: Ring Assignment

    Warning Tone when this extension has reached the maximum allowed call time. This is also based on the parameter: Warning Time - Outgo- ing/Incoming Calls. Outgoing Drop - MBC 1-EN-09 Incoming Drop - MBC 1-EN-10 Warning Time - Outgoing - MBC 3-12-1 XBLUE Networks...
  • Page 125: Outgoing Drop

    Warning Time - Outgoing - MBC 3-12-1 Warning Time - Incoming - MBC 3-12-2 Data Range: Y—N Factory Setting: N Press chg to select “Y” to allow or “N” to deny the use of the incoming drop feature. XBLUE Networks...
  • Page 126: Location

    Each extension can be allowed or denied the ability to use the Feature Key. If denied, the extension is unable to activate any features/functions that begin with the “Feature key”. This includes any function/features saved under a programmable button or pressing the Feature key. Data Range: Y—N Factory Setting: Y XBLUE Networks...
  • Page 127: System Abbr (Speed Bin) Check

    Record Allow determines if this extension will be able to activate the One Touch Record feature while on a call. (Optional Voice Mail system required.) Data Range: Y—N Factory Setting: Y Press chg to select “Y” to allow or “N” to deny the Record Allow feature. XBLUE Networks...
  • Page 128: Cfw Auxi Lamp

    An extension can be allowed or denied the ability to be placed into Do-Not-Disturb mode. If denied, the extension cannot be place into DND mode. Data Range: Y—N Factory Setting: Y Press chg to select “Y” to allow or “N” to deny the extension from using the Do-Not-Dis- turb feature. XBLUE Networks...
  • Page 129: Beep 2 Allow

    Press chg and enter the extension or hunt group number. Press save to enter. Pre‐CFW Timer MBC - 1-EN-22 The Predefined Call Forward Timer is adjustable from 6 to 30 seconds. At default, the timer is set to 12 seconds. Data Range: 6 ~ 30 seconds Factory Setting: 12 seconds XBLUE Networks...
  • Page 130: Ecf Allow

    When set to no, only the extension users personal greeting will play. Data Range: Y—N Factory Setting: Y Press chg to select “Y” to play the pre-prompt or “N” to eliminate the pre-prompt. XBLUE Networks...
  • Page 131: Forced Lcr

    CO facilities. Data Range: Y—N Factory Setting: N Press chg to select “Y” to allow or “N” to deny the extension from being forced to use LCR when dialing an outside telephone number. XBLUE Networks...
  • Page 132: Notes

    Extension Programming Notes: XBLUE Networks...
  • Page 133: Day Class

    Day Class MBC - 2-LN-01 This Class Of Service associates the selected CO Line to specific dialing rules set up in Toll Restriction for the system Service Mode “DAY”. Data Range: 0—7 Factory Setting: 0 Press chg to select. XBLUE Networks...
  • Page 134: Night Class

    For Integrated Voice Mail—Set to Group 6 (87) Press chg to select. Dialing [Type] MBC - 2-LN-04 This is the dialing mode for CO Lines. It can be Tone (DTMF) or Pulse (Rotary). Data Range: Tone, Pulse Factory Setting: Tone Press chg to select. XBLUE Networks...
  • Page 135: Line Type

    When a CO Line is programmed to loud bell “Y” the system closes a relay that can activate an ancillary loud bell unit or activate an ancillary strobe light. Data Range: Y—N Factory Setting: N Press chg to select. XBLUE Networks...
  • Page 136: Line Group (Co Line Groups)

    Ring Type for this CO Line. This means that the Ring Type selected at the extension will be fol- lowed. If a Ring Type is selected here for the CO Line - the CO Line Ring Type supersedes the Extension Ring Type. Data Range: 0—4 Factory Setting: 0 XBLUE Networks...
  • Page 137: Gain (Rx)

    The system is DSP processor based and has the ability to adjust audio levels for all CO Line connections. Use Gain (Rx) to adjust the receive audio level of internal extensions on CO Lines. Data Range: -00 dB— -12 dB Factory Setting: -03 dB Press chg to select. XBLUE Networks...
  • Page 138: Gain (Tx)

    2-LN-15-2 - Night 2-LN-15-3 - Timer Predefined Call Forward (CO Line) is used to set a “fixed” forward destination for a CO Lines that go unanswered and will be routed to a specific destination.This is often called Delay XBLUE Networks...
  • Page 139: Privacy Rls

    Privacy Release allows a user to join an existing conversations. When a CO Line is set to Privacy Release—”Yes”, an additional extension may press a CO Line that is in use at another extension and will join the ongoing conversation (Conference). Data Range: Y—N Factory Setting: N Press chg to select.Press chg to select. XBLUE Networks...
  • Page 140: Notes

    CO Line Notes: XBLUE Networks...
  • Page 141: Call Handling

    When set to “Y” (Yes) an Intrusion Tone is played whenever an extension intrudes on another extensions conversation. When set to “N” (no) no tone will be played. Be sure to verify all laws regulating this feature before it is disabled. Data Range: Y—N Factory Setting: Y XBLUE Networks...
  • Page 142: Exclusive Hold Time

    This timer is used when an extension drops an outside CO Line call allowing it to dial out on another CO Line or dial an internal extension or feature. The CO Flash timer ranges from 0.1 ~ 3.0 seconds (100ms~3000ms). Data Range: 0.1—3.0 Seconds Factory Setting: 0.7 Press chg to select. XBLUE Networks...
  • Page 143: Remind Time

    Data Range: 0—90 Seconds Factory Setting: 1.5 Seconds Press chg to select. PBX Code MBC - 3-08 Select between a single or double digit entry to access a PBX CO Line. Data Range: 0—99 Factory Setting: 9 Press chg to select. XBLUE Networks...
  • Page 144: Pbx Auto Pause

    : This timer is relevant only for ana- log interface voice processing systems connected to the system analog ports. The Int_Dgt Time is the minimum duration of time between DTMF tones delivered to the Voice Mail analog port for voice processor – call processing. XBLUE Networks...
  • Page 145: Warning Time

    Outgoing/Incoming CO call before hearing the Warning Tone. An extension can also be disconnected in association with the Drop Call function. Outgoing Data Range: 01—10, 15, 20, 25, 30 Factory Setting: 05 Incoming XBLUE Networks...
  • Page 146: Recall Time

    When an initially ringing CO Line is programmed to ring the alternate attendant, and the inbound CO Line call goes unanswered, the call will automatically switch to “Active Alert Ring Status. “ Data Range: 10, 20, 30, 40, 50, 60 seconds Factory Setting: 30 seconds Press chg to select. XBLUE Networks...
  • Page 147: Tone Sender

    Hook-Switch operations longer than the end time will be interpreted as a • disconnect. Start Time Data Range: 60—1400 milliseconds Factory Setting: 200 milliseconds End Time Data Range: 100—1500 milliseconds Factory Setting: 1500 milliseconds Press show to get to sub fields Press chg to select. XBLUE Networks...
  • Page 148: Operator Code

    MBC - 3-19 This programming parameter is used to select which call types (Incoming Calls and/or Out- going Calls) will generate an output to the SMDR port. Includes two subfields. Outgoing Call: Data Range: Y/N Factory Setting: Y Incoming Call: XBLUE Networks...
  • Page 149: Mbc

    BB Call Pause is the timer used to allocate how much time elapses between the time a Pager (Beeper) number is dialed and when the digits to be displayed are sent. Data Range: 0—9 Factory Setting: 0 Press chg to select. XBLUE Networks...
  • Page 150: Voice Mail Reserve Port

    This parameter when set to “Y” (Yes) transmits (so the dialer can hear) the numbers being dialed on outgoing CO Line calls. When set to “No” the user will not hear the digits dialed. Data Range: Y/N Factory Setting: Y Press chg to select. XBLUE Networks...
  • Page 151: Wait Cid_T (Cid Feature)

    This parameter is a Caller ID feature that is programmed with the country code where the system is installed (In the USA the code is “01”.) Data Range: 4 digits maximum, 0 to 9, Null Factory Setting: Null XBLUE Networks...
  • Page 152: Factory Setting: 1

    Area Code must be programmed into the Local Area Prefix “1” so that it is dialed. Data Range: 5 digits maximum, 0 to 9, Null Factory Setting: Null Press show to get to sub fields Press chg to select. Press next to advance or back to return to the previous subfield. XBLUE Networks...
  • Page 153: Sys External Call Forward

    Data Range: Always, Never, Day, Night Factory Setting: Always Talk Time Data Range: 01—99 minutes Factory Setting: 05 Press show to get to sub fields Press chg to select. Press next to advance or back to return to the previous subfield. XBLUE Networks...
  • Page 154: Talk Abandon Timer

    The LCR Time is the time that elapses between when the last digit is dialed and when the LCR tables are referenced for establishing a CO Line call. Data Range: 1—8 seconds Factory Setting: 3 seconds Press chg to select. XBLUE Networks...
  • Page 155: Xblue Networks

    6.4 Resource This chapter defines each of the parameters of the system Resource data category, and lists the factory setting and other possible settings that can be selected. During Display Menu programming scroll through the menu options until you are at program “Resource”. To enter the Resource Programming area press the “show”...
  • Page 156: Attendant

    This designation allows this extension to be called by dialing 0 (zero) when dialing on the intercom. Data Range: 10—37 Factory Setting: 10 Press chg to select. Input the extension number that will serve as the system Attendant Extension. Press save XBLUE Networks...
  • Page 157: Alternate

    (Beep tone repeated — one second on/one second Off.) These alarms will function daily. Extensions listening to BGM will not be able to differentiate between the reminder alarm and the BGM already playing. Use 24 hour format when you input reminder times. XBLUE Networks...
  • Page 158: Time Switching

    Use back and next to select the Day to change. Press show The current programming of “Noon Start” is displayed. Use back and next to select between time options Press change Input the time for this mode change in 24-hour format. Press save XBLUE Networks...
  • Page 159: Db Password

    Input the extension number for which the password is to be displayed. Press show. The password for that extension is displayed. Press back to enter another extension number for password display or press next to advance to the next database parameter. XBLUE Networks...
  • Page 160: User Name

    Press chg Use the Dial Pad keys to input the name that will be displayed. Press save Press Back to enter another extension number for user name programming or press next to advance to the next database parameter. XBLUE Networks...
  • Page 161: Preprogrammed Message

    Data Range: Alpha-numeric entries up to sixteen characters in length Outgoing Messages: 1. Have a Good Day • 2. Call Operator • 3. Call Home • 4. Call Back • XBLUE Networks...
  • Page 162 Use the Dial Pad keys to input the message that will be displayed when the user selects this option. Press save Use the Back and Next to navigate through the various programmable messages and repeat programming instructions for each desired change. XBLUE Networks...
  • Page 163: System Abbr No

    16 digits, one bin can be linked to another. For example we will use bins 20 and 21 linked together to dial the complete telephone number: “123456 {hook-flash} {pause} 7890123456789012” The entry in bin 20 is: 123456/P@21 The entry in bin 21 is: 7890123456789012 XBLUE Networks...
  • Page 164: Line Copy

    Input the CO Line number in two-digits (01~09) that is currently programmed as desired for others that will be copied with the data. Press save Input the CO Line number in two-digits (01~09) to which this data will be copied. Press save XBLUE Networks...
  • Page 165: Extension Copy

    CO Line Assignment • Receive Assignment • Ring Assignment • Extension Group • Warning Tone • Outgoing Drop • Incoming Drop • Function Key Allow • Sys Abbr Check • ICM Mode • Record Allow • Forced LCR • XBLUE Networks...
  • Page 166: System Time

    Use the back and next buttons to navigate to the setting to be changed. Year • Month • • Weekday • Hour • Minute • For the settings of: Year, Day, Hour and Minute, you must press chg and then input XBLUE Networks...
  • Page 167: Rmt X_Rate

    Digital Display Telephones can display the system time in either 12 or 24 hour format. When set to 24 hour format the time will be displayed as 00:00 to 23:59. Data Range: 12—24 Factory Setting: 24 Press chg until the desired data rate is shown. XBLUE Networks...
  • Page 168: Dial Tone Detection

    This setting selects what is heard when intercom or Line callers are placed on hold. Additionally, digital speakerphones can dial Feature 52 and listen to the programmed music source as background music. Data Range: TON, EXT Factory Setting: TON (Tone) Press chg to select. XBLUE Networks...
  • Page 169: Ksu Revision

    Input the Extension number that is currently programmed with Feature Key data as desired for others that will be copied with the data. Press save Input the Extension number to which this Feature Key data will be copied. Press save Repeat as necessary for all Extensions to be copied. XBLUE Networks...
  • Page 170: Uart Type

    Data Range: • Page Level: 1 ~ 8 • Speaker Limit: 1 ~ 8 • Handset Limit: 1 ~ 8 • XBLUE Networks...
  • Page 171: Service Mode

    The Attendant Day/Night Service Mode code can be programmed on an • available Feature Button, but it will only function at the attendant (MBC 4-03) or alternate attendant (MBC 4-04) extensions. The Programmed button may contain the password for one touch day/night • mode operation. XBLUE Networks...
  • Page 172: Option Port Function—Slt/Door Phone

    — Use this setting to link any of the four available relay contacts to this port. (When a Relay is associated to the port, the relay will operate when the user dials the Unlock Code.) Data Range (Default Range in Bold) “p” 1 or 2 (N/A) “o” = XBLUE Networks...
  • Page 173: Option Sensor Function—Door Lock/Secure

    (E.g. Inhouse security system, electronically controlled door.) The programming parameters for the four Option module connectors are: Utility – Door Lock (1~4), Secure (1~4). • XBLUE Networks...
  • Page 174: Security Alarm Action

    An additional action may be programmed to place an outgoing call using these parameters: Outgoing Phone Number to call • MSG Launch (requires the optional voice mail) • Out Call Duration • Out Call tries • The programming parameters are: XBLUE Networks...
  • Page 175 Relay Control— Relay # 1 ~ 4: Y/N Press show Input the sensor # to adjust (1, 2, 3 or 4), then press show Use back and next to select the option to be programmed. Press chg to select the desired value. XBLUE Networks...
  • Page 176: Option Relay Function—Door Open / Monitor / Secure Mode

    Service Modes (Day, Night or Both) so that ringing for this call is cancelled only during the modes of operation desired. A second table (also with a maximum of 50 entries) is available to single-out telephone numbers that may be desired from among larger groups of number that are not desired. XBLUE Networks...
  • Page 177 Incoming Filter No Ring Mode: Never/Day/Night Filter Phone No—Filter Index 01-50: Empty Incoming Filter Ring Mode: Never/Day/Night Filter Phone No—Filter Index 01-50: Empty Press show Use the back and next button to select “Incoming Filter—No Ring” or “Incoming Filter Ring” XBLUE Networks...
  • Page 178 The system checks the “Filter U” (Unring table), if it is active, and if a match is found, then the action is taken otherwise, the system will check Ring table if a match is found it will take that action, otherwise no action is taken. XBLUE Networks...
  • Page 179: Restriction

    6.5 Restriction Call Restriction This chapter defines each of the parameters of the Restriction data category, and lists the factory setting and other possible settings that can be selected During Display Menu programming scroll through the menu options until you are at pro- gram “Restriction”.
  • Page 180 Class of Service 3 = Local Only without 1 as the first digit. Class of Service 4 = Can only Dial 0 as the first digit. Class of Service 5 = Can only dial 1 as the first digit. XBLUE Networks...
  • Page 181: Password Dial Table (Traveling Cos)

    Password Table 001 ~ 150, COS: 0~7 Password Table 001 ~ 150, LCR Enable: Y/N Factory Setting: Password Length: 3 digits Password Table 001 ~ 150: Empty Password Table 001 ~ 150, COS: 0 Password Table 001 ~ 150, LCR Enable: N Press show XBLUE Networks...
  • Page 182 Press until the desired COS is shown (COS for this password use). Press next to LCR Enable. Press to select Yes or No. If set to Yes, this will route the call dialed via LCR program- ming. XBLUE Networks...
  • Page 183: Least Cost Routing

    Depending on what route is to be taken for a call, based on the number dialed the digits may need to be modified. Modification can be anything from deleting to adding digits to those collected from the user. XBLUE Networks...
  • Page 184 N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E N O N E XBLUE Networks...
  • Page 185 Restriction ~ Notes ~ XBLUE Networks...
  • Page 186 Input the Interval to Program and then press show. The first input screen is the “From” parameter. If this is to be changed press chg Input the desired digits that will begin this interval and then press save Press next to go to the “To” parameter for this interval. XBLUE Networks...
  • Page 187 These digits will be output with the digit sequence at the Insertion Point (next step). After the first two steps of Delete Digits and Prefix Insert Digits, the Insert Digits must be placed into the remaining sequence. Simply count the remaining digits up to where the XBLUE Networks...
  • Page 188 Restriction “Insert Digits” must be placed. Input that number here so that the system can insert these Insert Digits at that point when sending the entire digit sequence. XBLUE Networks...
  • Page 189: Control

    6.6 Control Control This chapter defines each of the parameters of the Control data category, and lists the fac- tory setting and other possible settings that can be selected During Display Menu program- ming scroll through the menu options until you are at program “Control”. To enter the Control Programming area press the “...
  • Page 190 Group Type: Hunt / All / VM Group Members 01~24: any extension or voice mail port (An extension can be a member of more than one hunt group.) Factory Setting HG 1~5: Group Type: Hunt HG 6:Group Type: VM HG 7~8: Group Type: All XBLUE Networks...
  • Page 191: Voice Mail

    CO Line call made and received initiates a recording. (The recording can be cancelled at the extension anytime during the conversa- tion.) Up to eight maximum extensions can be assigned as Auto Record Extensions Address: 6-3 Data Range: VM Hunt Group: 1~8 XBLUE Networks...
  • Page 192: Control Contact (Dry Contact)

    The contact can be programmed to operate in association with the following system functions: Loud Bell Control • External Music Source Switch • External Page Interface Control • Data Range: Dry Contact: L.B./EXT/PAGE Factory Setting Dry Contact: L.B. XBLUE Networks...
  • Page 193: Location To Directory

    The various circuits of each location are numeric references beginning with 1 and ending with the last possible port for the location (e.g. Main Board has extension ports 1~10). The default (factory) allocation of directory numbers for the resources are charted on the next page: XBLUE Networks...
  • Page 194 Default location to Directory Number for the 2nd 3x8 module and TABLE 6.6.4 the Analog Expansion Locati Location Circuit Port Directory Locati Circuit Port Directory Location Type Designation Type designation 2nd 3x8 Digital Analog Analog/ Module Door- phone Digital Analog/ Door- phone Digital Digital Digital Digital Digital Digital XBLUE Networks...
  • Page 195: Directory To Location

    Input the desired number then press Save Notes: When a resource directory number has been changed, the original directory number is automatically assigned to the resource location from where the selected directory number was taken. Directory to Location MBC - 6-06 XBLUE Networks...
  • Page 196: System Warm Start

    This function should only be used by an experienced technician that understands the nuances of start-up sequences in the system. The “Cold Start” will reset the system AND revert all customer-specific program- ming back to its default (factory) values. XBLUE Networks...
  • Page 197 Input the Customer Database password (default = “000000”). When prompted; “Are you sure?”, press YES if you want to perform a System Cold Start and reset all system data. Note: This operation is non-recoverable once invoked. All data will be reset. XBLUE Networks...
  • Page 198: Notes

    Control Notes: XBLUE Networks...
  • Page 199: A Appendix A

    Auto Attendant or Live Attendant, asked to be transferred to Extension 55. While Extension 55 is ringing, Dial Feature ##. Remote Programming Connect Local Remote Extension 55 Server Server Extension 55 will stop ringing and begin connecting the two system together. PSTN Enter Feature ## to connect Extension 10 XBLUE Networks...
  • Page 200 The telephone’s display will update as the systems begin to connect: WAITING... The telephone’s display will update to reveal the KSU and Software versions: WELCOME TO RMP KSU:KO6TZ0.F0(X) Once Connected, the telephone must enter the remote system’s password: DB PSWD: bksp show Press show XBLUE Networks...
  • Page 201: Remote Programming Disconnect

    1. Extension, 2. CO Line, 3. Call Handling, 4. Resource, 5. Restriction, or 6. Control, and then simply hang up to terminate the remote programming session. Remote Programming Disconnect Hang up Troubleshooting Screens The Password must be entered within 30 seconds of the systems will disconnect: LINK TIMEOUT XBLUE Networks...
  • Page 202 DB ACCESS REJECT Database Setup failure is displayed when someone else is already in database or Attendant Administration programming. DB SETUP FAILURE If someone else is already using the modem, Modem busy will be displayed. MODEM IS BUSY XBLUE Networks...
  • Page 203: Voice Processing System

    This chapter outlines technical programming parameters (Administrative Programming) for the integrated Voice processing system. Subscribers should refer to the User Guide and Quick Reference Card to fully understand their new voice processing system. XBLUE Networks...
  • Page 204: Automated Attendant

    The display will read NIGHT POS: Press chg Until 6 is displayed Press the Volume up or Volume down button and repeat steps 4 - 12 for all CO Lines that will be answered using the Front End Auto Attendant. XBLUE Networks...
  • Page 205: Shutdown Procedure

    Followed by the attendant password (at Default the password is 9999) Press back The display will update SHUT DOWN VM Press show Press go When the display returns to SHUT DOWN VM The system can be safely powered down XBLUE Networks...
  • Page 206: Voice Processing Call Flow

    11:59 the day of the holiday, or the next time it is scheduled to change modes. There is one call routing menu, which allows callers to enter their desired destinations, such as a Department mailboxes or an individual extensions. XBLUE Networks...
  • Page 207: Administrative Programming

    Enter 123456 for the Admin Password (Default Password) Voice Processing Programming Menu There are 4 areas of programming that can be accessed from the main programming menu: 1 General Settings • 2 Advanced Settings • 3 Not used • 4 Broadcast Messages • # Previous Menu • XBLUE Networks...
  • Page 208: Main Menu Programming Flow

    Voice Processing System Main Menu Programming Flow XBLUE Networks...
  • Page 209: General Settings

    Voice Processing System  General Settings General Settings are “basic” parameters which are used to guide the voice processing sys- tem through daily tasks. The General Settings menu and submenus XBLUE Networks...
  • Page 210 6 Extension Menu Greeting - The extension directory greeting is used to • list the extension names and numbers when a caller dials 712 from the Call Routing Menu. This greeting will be specific to each installation so no generic greeting is played. XBLUE Networks...
  • Page 211: System Time

    1 pm, the voice processing will verify the open and closed schedule and play the appropriate greeting. NOTE: The voice processing system time and date, for envelope information, is synchronized with the telephone system. Therefore, once the KSU time and date is set, so too is the voice processing. XBLUE Networks...
  • Page 212: Holiday Schedule

    Operator Mailbox does not require a password. The Message Waiting Indication (LED and Status Bar) will be turned off at all extensions when the mailbox is accessed. Use the following steps to program mailbox 0 button: XBLUE Networks...
  • Page 213: Extension Programming

    To transfer the caller directly to the mailbox, the attendant will dial, Transfer, 7* and the mailbox number and then hang up. The outside caller should hear the subscriber’s per- sonal greeting. Subscriber without extensions will pick up their messages remotely by dialing * plus the mailbox number and then their password. XBLUE Networks...
  • Page 214: Department Programming

    Therefore, if department mailboxes are going to be used, members must be entered into the group. The following procedure is used to add members into a hunt group. In the telephone system: Enter Feature #* Enter the System Password; at default 000000 Press show Enter 6-2 Press show XBLUE Networks...
  • Page 215 Record the Department mailbox directory 711: Once the department mailboxes are established it is important to record the department mailbox directory. Dial 7* During the Main Auto attendant Greeting, enter 7 ** Enter 1 for the company ID (always use 1) XBLUE Networks...
  • Page 216: Mailbox Settings

    This parameter will extinguish the light. 5 Transfer - At default the system matches the telephone extension num- • ber with the mailbox number. For example, Extension 10 is associated with XBLUE Networks...
  • Page 217: Advanced Settings

     Advanced Settings Advanced Settings are reserved for system wide settings parameters and advanced fea- tures.  Language Only English is supported at this time XBLUE Networks...
  • Page 218: Out Calling

    The system allows the administrator to create up to nine broadcast message groups 01 - 09. A group, such as Sales Department, Support Department or even the Bowling or Soft- ball team, will all receive the same message to multiple subscribers at one time. XBLUE Networks...
  • Page 219: Programming Using Tcp/Ip

    6. Click “OK” until all network connection windows are closed. 7. Open Internet Explorer and enter the voice mail’s IP Address. The default is 192.160.0.220. Assign a new TCP/IP Address To enter Voice Processing Administration Programming, from an idle digital telephone; XBLUE Networks...
  • Page 220: Tcp/Ip Login

    Using a standard Web browser such as Microsoft’s Internet Explorer, enter the default or new IP Address. There is no need to put “www” just enter the number. TCP/IP Login Once connected to the voice processing system the Login Screen will be displayed: User Name: admin Password: 0000 (four zeros) XBLUE Networks...
  • Page 221: Main Programming Menu

    Voice Processing System Main Programming Menu There are nine menu options on the main menu which can be used to program the voice processing system. XBLUE Networks...
  • Page 222 General Settings will affect all of the global settings in the voice processing system. This includes parameters such as the office schedule for Office Hours, Break Time, and Satur- day Hours, the System Password, Language (only english is supported at this time), Day and night Operator extension. XBLUE Networks...
  • Page 223 Voice Processing System General Company Settings XBLUE Networks...
  • Page 224: Extension

    The Phone extension parameters are set for individual extensions. The Extension that is to be programmed is located in the “EXT No. Drop down Table”. If the extension does not exist, just press “Add New” and create the new extension. XBLUE Networks...
  • Page 225 The DSP parameters should not be changed without the direction of a factory technical support Representative. Change Admin Password At default the admin password is 123456 and can be changed to any 6 digit number from 000000 to 999999. XBLUE Networks...
  • Page 226: Department

    At default there are 5 predefined Departments. These departments are used with the Auto Attendant to transfer callers to a group (Department) of extensions. The dial codes 82 ~ 86 represent hunt groups, which can be programmed in the telephone system. (See Hunt Group Programming 6-02) XBLUE Networks...
  • Page 227: Version

    Once the date are programmed, the holiday message will automatically play during the programmed dates. Version The version parameter shows the software version levels of all four voice processing engines which make up the voice processing system. XBLUE Networks...
  • Page 228: Voice Processing Programming Flow

    Voice Processing System Voice Processing Programming Flow XBLUE Networks...
  • Page 229 Default Settings 553, 1118 No Answer 545 Dial Tone Detection 4158 Call Log 530, 549 Dial Tone Wait 4158 Call Park 531, 546 Dialing Type 2124 Call Pickup Directed 531 Digit Comparison Table 5173 Call Pickup Group 531, 547 XBLUE Networks...
  • Page 230 Incoming Drop 1115 External Paging Port 25 Incoming Filter 4166 Initialization Procedure 427 Installation Planning 418 FAX Detection 563 Integrated Door Phone 25 FAX XFR To 2127 Intercom Call Back 532, 575 FCC Registration 12 Intercom Calling 574 XBLUE Networks...
  • Page 231 Privacy Release 587, 2129 Multiple Mailbox Button 533 Private 587 Music On Hold 423 Private To 588, 2126 Music Source 4158 Pulse to Tone 533 Music-On-Hold 582 Pulse to Touch Tone 588 Mute 533, 582 Muted Ringing 590 Recall Feature 589 XBLUE Networks...
  • Page 232 After Hours Greeting 7200 Storage Length 7208 Break Greeting 7200 System Break Time 7212 External Call Forward 3143 Broadcast Groups 7208 Hold 569 Department Directory Greeting 7200 System Abbr Check 1117 Department Extensions 7216 System Abbr Number 4153 Department Mailboxes 7216 XBLUE Networks...
  • Page 233 Voice Processing Menu 7197 Voice Processing System 25, 421, 5103, 7193 Voice Recording 533 Volume Control 5104 Volume Limit 4160 Administrative Programming 7197 Wait CID_T 3141 Warning Time 3135 Warning Tone 5105, 1114 Wiring 314 Wiring Procedure 424 XBLUE Networks...
  • Page 234 XBLUE Networks...
  • Page 235 Part Number: 45PIM © Copyright 2008 XBLUE Networks, LLC...

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