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Hard Disk Drive Problems - Lenovo x3550 M4 Installation And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Symptom
The server is hung while the
screen is on. Cannot start the
Setup utility by pressing F1.

Hard disk drive problems

Use this information to solve hard disk drive problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Symptom
A hard disk drive has failed,
and the associated yellow hard
disk drive status LED is lit.
150
System x3550 M4 Type 7914: Installation and Service Guide
Action
1. See "Nx-boot failure" on page 177 for more information.
2. See "Recovering the server firmware (UEFI update failure)" on page 174 for
more information.
Action
Replace the failed hard disk drive (see "Removing hot-swap hard disk drives" on
page 211 and "Replacing hot-swap hard disk drives" on page 212).

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