Network Connection Problems; Optional-Device Problems - Lenovo x3550 M4 Installation And Service Manual
Hide thumbs
Also See for x3550 M4:
- Installation and service manual (1006 pages) ,
- Product manual (44 pages) ,
- Product manual (43 pages)
Table of Contents
Advertisement
Network connection problems
Use this information to solve network connection problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Symptom
Unable to wake the server
using the Wake on LAN
feature.
Log in failed by using LDAP
account with SSL enabled.
Optional-device problems
Use this information to solve optional-device problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Symptom
An optional device that was
just installed does not work.
Action
1. If you are using the dual-port network adapter and the server is connected to
the network using Ethernet 5 connector, check the system-error log or IMM2
system event log (see "Event logs" on page 141), make sure:
a. Fan 3 is running in standby mode, if Emulex dual port 10GBase-T
embedded adapter is installed.
b. The room temperature is not too high (see "Server features and
specifications" on page 6).
c. The air vents are not blocked.
d. The air baffle is installed securely.
2. Reseat the dual-port network adapter (see "Removing the dual-port network
adapter" on page 252 and "Replacing the dual-port network adapter" on page
254).
3. Turn off the server and disconnect it from the power source; then, wait 10
seconds before restarting the server.
4. If the problem still remains, replace the dual-port network adapter.
1. Make sure the license key is valid.
2. Generate a new license key and log in again.
Action
1. Make sure that:
v The device is designed for the server (see http://www.ibm.com/systems/
info/x86servers/serverproven/compat/us/).
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
Chapter 4. Troubleshooting
159
Advertisement
Table of Contents
Troubleshooting
