806f0021-2c01ffff • 806f0023-2101ffff
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Remove both adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board. One of PCI Error :
806f0021-2c01ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (Mezz
Card Error)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
May also be shown as 806f00212c01ffff or
0x806f00212c01ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
Update the server firmware (UEFI and IMM) and
3.
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Remove both adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
380
System x3550 M4 Type 7914: Installation and Service Guide
806f0021-3001ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName].
(Internal RAID)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
May also be shown as 806f00213001ffff or
0x806f00213001ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Remove both adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
PCI 1 : PCI 2 :
806f0023-2101ffff
Watchdog Timer expired for
[WatchdogElementName]. (IPMI
Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Watchdog Timer
Expired.
May also be shown as 806f00232101ffff or
0x806f00232101ffff
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0368
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.