806f0028-2101ffff
Sensor [SensorElementName] is
unavailable or degraded on management
system [ComputerSystemElementName].
(TPM Cmd Failures)
Explanation: This message is for the use case when an
implementation has detected a Sensor is Unavailable or
degraded.
May also be shown as 806f00282101ffff or
0x806f00282101ffff
Severity: Warning
Alert Category: Warning - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0398
SNMP Trap ID: 60
Automatically notify Support: No
User response:
1.
Turn off the server and disconnect the power cords.
Reconnect the power cords and restart the server.
2.
If the problem remains, (trained technician only)
replace the system board.
806f0107-0301ffff
An Over-Temperature Condition
has been detected on
[ProcessorElementName]. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected an Over-Temperature
Condition Detected for Processor.
May also be shown as 806f01070301ffff or
0x806f01070301ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating. There are no
obstructions to the airflow (front and rear of the
server), the air baffles are in place and correctly
installed, and the server cover is installed and
completely closed.
2.
Make sure that the heat sink for microprocessor n
is installed correctly.
3.
(Trained technician only) Replace microprocessor n.
(n = microprocessor number)
806f0028-2101ffff • 806f0108-0a01ffff
806f0107-0302ffff
Explanation: This message is for the use case when an
implementation has detected an Over-Temperature
Condition Detected for Processor.
May also be shown as 806f01070302ffff or
0x806f01070302ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating. There are no
obstructions to the airflow (front and rear of the
server), the air baffles are in place and correctly
installed, and the server cover is installed and
completely closed.
2.
Make sure that the heat sink for microprocessor n
is installed correctly.
3.
(Trained technician only) Replace microprocessor n.
(n = microprocessor number)
806f0108-0a01ffff
Explanation: This message is for the use case when an
implementation has detected a Power Supply has
failed.
May also be shown as 806f01080a01ffff or
0x806f01080a01ffff
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0086
SNMP Trap ID: 4
Automatically notify Support: Yes
User response:
1.
Reseat power supply n.
2.
If the power-on LED is not lit and the
power-supply error LED is lit, replace power supply
n.
3.
If both the power-on LED and the power-supply
error LED are not lit, see Power problems for more
information. (n = power supply number)
Appendix A. Integrated management module II (IMM2) error messages
An Over-Temperature Condition
has been detected on
[ProcessorElementName]. (CPU 2)
[PowerSupplyElementName] has
Failed. (Power Supply 1)
381