806f0108-0a02ffff • 806f010c-2002ffff
806f0108-0a02ffff
[PowerSupplyElementName] has
Failed. (Power Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has
failed.
May also be shown as 806f01080a02ffff or
0x806f01080a02ffff
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0086
SNMP Trap ID: 4
Automatically notify Support: Yes
User response:
1.
Reseat power supply n.
2.
If the power-on LED is not lit and the
power-supply error LED is lit, replace power supply
n.
3.
If both the power-on LED and the power-supply
error LED are not lit, see Power problems for more
information. (n = power supply number)
806f0109-1301ffff
[PowerSupplyElementName] has
been Power Cycled. (Host Power)
Explanation: This message is for the use case when an
implementation has detected a Power Unit that has
been power cycled.
May also be shown as 806f01091301ffff or
0x806f01091301ffff
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0108
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f010c-2001ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c2001ffff or
0x806f010c2001ffff
Severity: Error
382
System x3550 M4 Type 7914: Installation and Service Guide
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
Refer to TIP H212293 for minimum code level.
1.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
Swap the affected DIMMs (as indicated by the
3.
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
If the problem follows the DIMM, replace the
4.
failing DIMM.
(Trained technician only) If the problem occurs on
5.
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
(Trained technician only) Remove the affected
6.
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
7.
(Trained technician only) Replace the affected
microprocessor.
8.
Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
9.
(Trained Service technician only) Replace the
affected microprocessor.
806f010c-2002ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c2002ffff or
0x806f010c2002ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.