Lenovo x3550 M4 Installation And Service Manual page 405
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806f010c-200cffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c200cffff or
0x806f010c200cffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
(Trained technician only) Replace the affected
7.
microprocessor.
Manually re-enable all affected DIMMs if the server
8.
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
(Trained Service technician only) Replace the
9.
affected microprocessor.
806f010c-200dffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 13)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c200dffff or
0x806f010c200dffff
806f010c-200cffff • 806f010c-200effff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
(Trained technician only) Replace the affected
7.
microprocessor.
8.
Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
(Trained Service technician only) Replace the
9.
affected microprocessor.
806f010c-200effff
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c200effff or
0x806f010c200effff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
Appendix A. Integrated management module II (IMM2) error messages
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 14)
387
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Troubleshooting
