Lenovo x3550 M4 Installation And Service Manual page 406
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- Installation and service manual (1006 pages) ,
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- Product manual (43 pages)
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806f010c-200fffff • 806f010c-2010ffff
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
7.
(Trained technician only) Replace the affected
microprocessor.
8.
Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
9.
(Trained Service technician only) Replace the
affected microprocessor.
806f010c-200fffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 15)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c200fffff or
0x806f010c200fffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
388
System x3550 M4 Type 7914: Installation and Service Guide
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
7.
(Trained technician only) Replace the affected
microprocessor.
8.
Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
9.
(Trained Service technician only) Replace the
affected microprocessor.
806f010c-2010ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 16)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c2010ffff or
0x806f010c2010ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
7.
(Trained technician only) Replace the affected
microprocessor.
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Table of Contents
Troubleshooting
