Lenovo x3550 M4 Installation And Service Manual page 410
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806f010c-2018ffff • 806f010d-0400ffff
806f010c-2018ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 24)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c2018ffff or
0x806f010c2018ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
(Trained technician only) Replace the affected
7.
microprocessor.
Manually re-enable all affected DIMMs if the server
8.
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
(Trained Service technician only) Replace the
9.
affected microprocessor.
806f010c-2581ffff
Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
May also be shown as 806f010c2581ffff or
0x806f010c2581ffff
392
System x3550 M4 Type 7914: Installation and Service Guide
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response:
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4.
If the problem follows the DIMM, replace the
failing DIMM.
5.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
6.
(Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board.
(Trained technician only) Replace the affected
7.
microprocessor.
8.
Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the
server firmware version is UEFI v1.10 or newer,
disconnect and reconnect the server to the power
source and restart the server.
(Trained Service technician only) Replace the
9.
affected microprocessor. One of the DIMMs :
806f010d-0400ffff
The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
0)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
May also be shown as 806f010d0400ffff or
0x806f010d0400ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
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Troubleshooting
