Lenovo x3550 M4 Installation And Service Manual page 428
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- Installation and service manual (1006 pages) ,
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- Product manual (43 pages)
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806f030c-2018ffff • 806f0313-1701ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server.
Refer to TIP H212293 for minimum code level.
1.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Make sure that the DIMMs are firmly seated and
no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
If the problem is related to a DIMM, replace the
4.
failing DIMM indicated by the error LEDs.
5.
If the problem occurs on the same DIMM
connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event
logs) to a different memory channel or
microprocessor.
(Trained technician only) If the problem occurs on
6.
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
7.
(Trained service technician only) Remove the
affected microprocessor and check the
microprocessor socket pins for any damaged pins. If
a damage is found, replace the system board.
8.
(Trained service technician only) If the problem is
related to microprocessor socket pins, replace the
system board.
806f030c-2018ffff
Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 24)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2018ffff or
0x806f030c2018ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
410
System x3550 M4 Type 7914: Installation and Service Guide
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server.
1.
Refer to TIP H212293 for minimum code level.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
3.
Make sure that the DIMMs are firmly seated and
no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
4.
If the problem is related to a DIMM, replace the
failing DIMM indicated by the error LEDs.
5.
If the problem occurs on the same DIMM
connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event
logs) to a different memory channel or
microprocessor.
6.
(Trained technician only) If the problem occurs on
the same DIMM connector, check the DIMM
connector. If the connector contains any foreign
material or is damaged, replace the system board.
7.
(Trained service technician only) Remove the
affected microprocessor and check the
microprocessor socket pins for any damaged pins. If
a damage is found, replace the system board.
8.
(Trained service technician only) If the problem is
related to microprocessor socket pins, replace the
system board.
806f0313-1701ffff
A software NMI has occurred on
system [ComputerSystemElementName].
(NMI State)
Explanation: This message is for the use case when an
implementation has detected a Software NMI.
May also be shown as 806f03131701ffff or
0x806f03131701ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0228
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1.
Check the device driver.
2.
Reinstall the device driver.
3.
Update all device drivers to the latest level.
4.
Update the firmware (UEFI and IMM).
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Troubleshooting
