Map 1020: Problem Determination - IBM 6C1 Service Manual
Pseries 610
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Also See for 6C1:
- Technical overview and introduction (40 pages) ,
- Technical overview and introduction (42 pages) ,
- Installation manual (144 pages)
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MAP 1020: Problem Determination
Purpose of This MAP
Use this MAP to get an error code if you were not provided one by the customer or you
are unable to load diagnostics. If you are able to load the diagnostics, go to MAP 0020
in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems .
The service processor may have recorded one or more symptoms in its error log. It is a
good idea to examine that error log before proceeding (see "System Information Menu"
on page 196).
Be prepared to record code numbers and use those numbers in the course of analyzing
a problem.
The service processor may have been set by the user to monitor server operations and
to attempt recoveries. You may wish to disable these actions while you diagnose and
service the system. If the system was set up according to the recommendations of the
User's Guide, all the settings of the service processor (except language) were saved by
using the SAVE/RESTORE HARDWARE MAINTENANCE POLICIES service aid. You
can use that same service aid to restore the settings at the end of your service action.
In case the service processor settings were not saved by the user, if you disable them,
make notes of their current settings so that you can restore them before you leave.
In addition to the parameters in the table below, you might want to disconnect the
modem to prevent incoming signals that could cause the system to power on.
The following service processor settings may be of interest to you. The service
processor menus are described in "Service Processor Menus" on page 184.
Surveillance
Unattended Start
Reboot Policy
Call Out
44
Service Guide
From the Service Processor Setup Menu, go to
the Surveillance Setup Menu and disable
surveillance.
From the Service Processor System Power
Control Menu, disable unattended start mode.
From the System Power Control Menu, go to
the Reboot/Restart Policy Setup Menu and set:
1. Number of reboot attempts to 0 (zero)
2. Use OS-Defined restart policy to No
3. Enable supplemental restart policy to No.
From the Call-In/Call-Out Setup Menu, go to
the Serial Port Selection Menu and disable
call-out on both serial ports.
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