Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
About This Guide This guide explains how to use the basic features of your new 6753i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your system.
The 6753i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6753i IP phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
Getting Started The 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6753i automatically begins the start up sequence as soon as it is connected.
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Select The 6753i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments...
You can use the left and right arrow keys to scroll through the idle screens for all three line appearances. The 6753i allows for scrolling up to 3 lines.
If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting Your Phone” page For more information about connecting your phone, refer to the Aastra 6753i Installation Guide. Check with your Sys- tem Administrator for assistance. 41-001380-05 REV03 – 07.2014...
Key Panel The following sections describe the various 6753i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6753i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
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The following are the default functions for the programmable keys on the 6753i IP phone: 1 SAVE Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speed dial key) to record in the Directory List.
IP Phone Keys Keypad Keys The 6753i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6753i phone keypad includes the following:...
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
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Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
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For a user, the default username is “user” and the password field is left blank. The Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. 41-001380-05 REV03 – 07.2014...
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Expansion Module - Allows you to configure an additional 36 keys with a M670i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
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Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6753i. 41-001380-05 REV03 – 07.2014...
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
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Phone Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tone Sets You can configure ring tones and ring tone sets on the IP phone.
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• ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone...
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UK, and US. Default is US. Press 4. The ring tone and tone set you select is immediately applied to the IP phone Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6753i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed.
Phone UI only. Audio Mode The 6753i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
• Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
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Customizing Your Phone Select a date format from the list of options. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD •...
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Enter an IP address or domain name for the time server. Note: The default for Time Servers is Enabled. The Time Servers can be Enabled or Disabled only from the Aastra Web UI. Press Set to save the time server setting.
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Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, configu- ration parameters, etc.) display in that language.
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IP phone by your System Administrator. English is the default language and cannot be changed or removed. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 41-001380-05 REV03 – 07.2014...
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Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
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All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
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Customizing Your Phone Latin 2 Character Set The 6753i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
If you change the password Then you need to using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
“Phone Lock Key” page In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” key in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
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Options List. At the prompt, "Password:", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock .
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Multiple Line and Call Appearance Keys The 6753i has 3 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
Line Keys and Programmable Keys Programmable Keys There are six function keys on the 6753i phone, all 6 of which are programmable, located to the left of the paper label. Programmable Keys after Admin Unlocks Save Key Delete Key Directory...
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You can also receive RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more informa- tion about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
Line Key You can set a programmable key or an expansion module key to act as a line/call appearance key on the 6753i. The key acts as a line that behaves the same as a hard line key (L1, L2, and L3). For more information about the behavior of line keys, see “Multiple Line and Call Appearance Keys”...
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6753i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
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Line Keys and Programmable Keys Press-and-Hold to Create a Speed Dial (applicable to programmable keys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, expansion module key, or keypad key on the phone initiates a speed dial feature.
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Line Keys and Programmable Keys Creating a Speed Dial Using the Speed Dial Edit Option You can use the IP Phone UI at the path, Options->Preferences->Speed Dial Edit, to create a speed dial key. IP Phone UI Press on the phone to enter the Options List. Select Preferences.
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Line Keys and Programmable Keys Creating a Speed Dial Key Using the Save Key IP Phone UI Use the following procedure to create a speed dial key using the Save key. Use the following illustration for reference. Save Key Programmable Keys Press the Save key.
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Line Keys and Programmable Keys Creating a Speed Dial Using a Programmable Key or Expansion Module Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys.
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Line Keys and Programmable Keys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
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Line Keys and Programmable Keys Saving an Entry from the Redial, Callers, or Directory Lists to a Speed Dial Key IP Phone UI Use the following procedure to save an entry from your Directory List, Callers List, or Redial List on the IP phone. Save Key Directory List Key Callers List Key...
Line Keys and Programmable Keys Editing Speed Dial Keys On the 6753i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: – Operation->Programmable Keys – Operation->Expansion Module Keys –...
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Line Keys and Programmable Keys Editing a Speed Dial on a Programmable Key or Expansion Module Key Aastra Web UI Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Select the key configured for speed dial. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
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Line Keys and Programmable Keys Editing a Speed Dial Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the programmable keys or expansion module keys using the Aastra Web UI only. DND is not config- urable from the IP phone UI.
On the 6753i, the busy and idle indicators are the LEDs next to each BLF key. The LED illuminates steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the line is idle.
In addition to monitoring the idle and busy state, the BLF/List feature also supports the ringing state. On the 6753i phone, the LED lights next to each BLF key illuminate steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the is idle.
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Configuring a BLF/List Key Aastra Web UI The BLF List function can be configured on the 6753i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Programmable Keys->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Flash Key You can set a programmable key or expansion module key to generate a flash event when it is pressed on the 6753i. You do this by setting the key to "Flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6753i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
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Line Keys and Programmable Keys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6753i IP Phone. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP key on the IP phone. When you configure a DCP key, you specify the extension that you want to monitor.
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Line Keys and Programmable Keys Configuring Directed Call Pickup (DCP) Key Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
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Line Keys and Programmable Keys Configuring Group Call Pickup (GCP) Key Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Aastra Web UI Note: A ring group must be configured on the server in order for a GCP key to function.
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Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. Aastra Web UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
XML Key The 6753i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
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Line Keys and Programmable Keys Configuring an XML Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
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IP Phone UI Press the key configured for XML on the 6753i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6753i phone. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Park/Pickup Keys The 6753i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
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Line Keys and Programmable Keys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been...
Line Keys and Programmable Keys Last Call Return (LCR) Key (for Sylantro Servers) Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a key. This feature is for Sylantro serv- ers only. How it works If you configure "LCR"...
Call Forward Key Using the Aastra Web UI, you can configure the "Call Forward" function on a key. Use call forwarding when you want a spe- cific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Line Keys and Programmable Keys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
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Line Keys and Programmable Keys Configuring a BLF/Xfer Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
Line Keys and Programmable Keys Speeddial/Xfer The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speed Dial and Xfer key's functionality together allowing the user to transfer calls or use Speed Dial with one key.
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Line Keys and Programmable Keys Configuring a Speeddial/Xfer Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys Select from "Key 3"...
Speeddial/Conf The 6753i allows you to configure a programmable key or expansion module key to be used as a speed dial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
When you press the configured softkey, the phone will send an INVITE to the configured call URI whereby you will be able to listen to the new messages. The Speeddial/MWI key can be configured through the Aastra Web UI. Configuring a Speeddial/MWI Key...
Line Keys and Programmable Keys Directory Key By default, the 6753i has a Directory key configured on Key 3. However, using the Aastra Web UI, you can assign the Directory key to another available key if required (Key 3 through Key 6).
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1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Directory key is Key 3. Use the following procedure to configure a Directory key on the 6753i phone. Click on Operation->Programmable Keys.
Callers List Key By default, the 6753i has a Callers List key configured on Key 4. However, using the Aastra Web UI, you can assign the Callers List key to another available key if required (Key 3 through Key 6).
Line Keys and Programmable Keys Transfer Key By default, the 6753i has a Transfer key configured on Key 5. However, using the Aastra Web UI, you can assign the Transfer key to another available key if required (Key 3 through Key 6).
Click Save Settings. Conference Key By default, the 6753i has a Conference key configured on Key 6. However, using the Aastra Web UI, you can assign the Conference key to another available key if required (Key 3 through Key 6).
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1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Conference key is Key 6. Use the following procedure to configure a Conference key on the 6753i phone. Click on Operation->Programmable Keys.
You must configure a programmable key or expansion module key with the function, “Intercom”. Use the following procedure to configure a key as an Icom key using the Aastra Web UI. Configuring an Intercom Key...
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Line Keys and Programmable Keys Using the Icom Key ( for Outgoing Intercom Calls IP Phone UI Press the Icom key. Enter the extension number of the person you want to intercom or the BLF key for that extension. After a beep tone, your phone automatically connects with the remote extension and you can speak through its speaker.
Line Keys and Programmable Keys Services Key The 6753i allows you to configure a Services key that, when pressed on the phone, displays the Services menu which includes the following options: • Directory (See “Directory List” page 112 for more information.) •...
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Line Keys and Programmable Keys Using the Services Key IP Phone UI Press the Services key. The following default list displays: • Directory (See “Directory List” on page 112 for more information). • Callers List (See “Callers List” on page 120 for more information). •...
Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation- >PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more infor- mation about using the lock/unlock feature, see “Phone Lock”...
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Line Keys and Programmable Keys Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. IP Phone UI Lock the Phone Press the Lock key.
“Group RTP Paging (receives RTP streams)” page 160. Configuring a Paging Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
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Line Keys and Programmable Keys Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to configure a None key on the 6753i IP Phone. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to delete a key function using the Aastra Web UI. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Making Calls This section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance key At the dial tone, enter the number you wish to call.
Making Calls Using a Headset The 6753i accepts headsets through the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Making Calls Redial IP Phone UI Press to dial the most recent number you dialed from the phone • If you are off-hook and press the last number you called is called back • If you are on-hook and press , a Redial Directory list appears on-screen The redial list is available during active calls.
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Making Calls Deleting from the Redial List IP Phone UI Press Press to find the item you want to delete. Press the Delete Key. Press the Delete Key again at the prompt to erase the item Delete All Items IP Phone UI Press Press the Delete Key, then press the 4 Key at the prompt to erase all items.
Making Calls Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. When a call is muted, the icon displays as follows. John Burns 9054550055 03:00...
Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. Laflamme & Assoc 555-1234 Answering an Incoming Call IP Phone UI To answer the call For handsfree operation, press or the line/call appearance key for the incoming call.
Handling Calls When you are connected to a call, you can use the hard keys or programmable keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Handling Calls Retrieving a Held Call If you have more than 1 call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the line/call appearance key where that call is being held. If you press the call/line appearance key again, you disconnect from the call.
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Transferring Two Existing Calls The 6753i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Transfer key.
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Indication of Transferred Calls When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The following is the Call Transferred screen on the 6753i phone: Call Transferred The following procedure describes how to handle the Call Transferred screen on your phone.
“Conference Key” page Local Conferencing The 6753i phone supports up to 3 parties (including yourself ) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6753i. Note: Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Adminis- trator for more information.
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Handling Calls IP Phone UI Using Local Conferencing in Pre-Dial Mode Use the following procedure to create a conference call using local conferencing in pre-dial mode. Use the following illus- tration as a reference. Conference When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
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When a name is displayed, pressing 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6753i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing.
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Handling Calls Using Centralized Conferencing IP Phone UI Note: When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as indicated in the previous section, “Using Local Conferencing in Pre-Dial Mode”. Joining two active calls in a conference also works as indicated in the previous section, “Joining Two Active Calls in a Single Conference.
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Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6753i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key.
Handling Calls If you are the Host of a conference and want to leave that conference: • While in a 3-way conference press the Xfer key on the phone Your phone leaves the 3-way conference but the remaining parties are still connected to the conference. Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold).
Managing Calls The 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
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Managing Calls Sorting Entries and Quick Search Feature You can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.
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Managing Calls Enter a name to associate with the phone number you just entered, and press Save. Use the keypad to select the letters. Continue to press the number key to access the next letter for that key (for example, press 2 three times to access C).
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Managing Calls Edit an Entry in the Directory List IP Phone UI Use the following procedure to edit an entry in the Directory List. Use the following illustration as a reference. Save Key Directory Press the Directory Key. Access the entry you want to edit by pressing the first letter of the name on the dial pad, or use to scroll through the list to find the name.
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Managing Calls Delete an Entry from the Directory List You can delete a single entry from the Directory List, or you can delete all entries from the Directory List. IP Phone UI Use the following procedures to delete a single entry or all entries from the Directory List. Use the following illustration as a reference.
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Managing Calls Delete a Single Entry Press the Directory Key. Press to find the entry you want to delete. Press the Delete Key. The "DELETE again to erase this item" prompt displays. DELETE again to erase this item Press the Delete Key again at the prompt to erase the entry. Delete All Entries Press the Directory Key.
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Managing Calls Saving from the Callers List IP Phone UI Use the following procedure to save names/numbers from the Callers List to the Directory. Use the following illustration as a reference. Save Key Directory Callers List Press the Callers List Key (Key 4). From the Callers List, scroll through the list to find the name and number that you want to save to your Directory.
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Directory. If no name is displayed, you can enter the name using the dial pad. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6753i IP Phone stores information for up to 200 incoming calls in the Callers list. By default, the Callers List Key is Key 4 on the top left of your phone.
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Managing Calls Callers List Screen Display Display Item Description 450-349-0438 Indicates you have returned the call from the Callers list. N MAR 04 3:30pm 2x "N" indicates a new call. XX New Callers When you’re not on the telephone and not in the Callers list, the display shows you how many callers have been added to the list since you last checked it.
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Managing Calls Editing Entries in the Callers List Important! The Callers List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix or if you want to edit the name and/or number of a Callers List record before saving it to the Direc- tory.
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Managing Calls Deleting Entries From the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference Delete Key Callers List Press the Callers List Key.
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Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
On the 6753i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
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1.If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set- ting of Account 1.
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2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
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Managing Calls DND in Account Mode With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname1 DND On...
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Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6753i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: •...
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MWI LED OFF if all CFWD modes are disabled for the account in focus. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
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Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
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Managing Calls Click on Basic Settings->Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Admin- istrator. Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s role, an additional Forward Filtering option may be available on the Account Configuration page.
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If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
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Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD Busy CFWD All Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All”...
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Managing Calls In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number Screen 2. Cfwd Number Cfwd Number Change Change Done...
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Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname3 Screenname1 Screenname2 CFWD All CFWD All CFWD All Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. All three accounts have CFWD enabled as indicated by the “CFWD All”...
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Managing Calls Press the CHANGE key for the mode you selected in Step 2. Scroll to the CFWD State screen. This screen displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd State 1.
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Managing Calls Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No.
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Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname3 Screenname1 CFWD NoAns CFWD All CFWD Busy Jan 1 12:96 Jan 1 12:96 Jan 1 12:96 In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. All three accounts have CFWD enabled as indicated by the “CFWD All”, “CFWD Busy”, and “CFWD NoAns”...
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Managing Calls In the above example, the account has CFWD All and CFWD NoAns enabled as indicated by a check mark ). The CFWD Busy setting is enabled for the account but has no call forward phone number config- ured as indicated by a Select a state for the account(s) in focus using the UP and DOWN arrow keys.
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Managing Calls For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 1. Cfwd NoAns to view 1. Cfwd State Change Done 2. Cfwd Number Change Done No.
Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.
Managing Calls Voicemail The Voicemail feature on the 6753i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Additional Features This section describes additional features you can use on the 6753i phone. Display DTMF Digits A feature on the IP phones allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a programmed key.
You can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone...
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"...
Switch UI Focus to Ringing Line You can configure a feature on the 6753i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
(even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
“Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring Call Waiting Tone Use the following procedure to configure “Call Waiting Tone Period”.
Preferred Line and Preferred Line Timeout The 6753i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off- hook to make another call, you pickup on the preferred line.
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Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI. Click on Basic Settings->Preferences->General. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
Goodbye Key Cancels Incoming Calls The 6753i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
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Additional Features Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI THEN "Goodbye Key Cancels Incoming Call" is enabled AND a second call press the Goodbye key to reject the second incoming call. comes in while you are on an active call. "Goodbye Key Cancels Incoming Call"...
MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra...
Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming Intercom settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
SIP signalling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a key on the secretary's phone. Calls can be transferred between two phones with the same extension key by simply putting the call on hold at one phone and picking it up on the other.
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Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
Additional Features BroadSoft BroadWorks Executive and Assistant Services The IP phone supports the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows for an inter-network relationship to be created between Executives and Assistants allowing calls to the Executive’s phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the fil- tered call, or push the call back to the Executive.
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Additional Features Configuring the Filter Key on an Executive’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Executive’s phone using the Aastra Web UI: Aastra Web UI Click on Operation-> Programmable Keys.
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Additional Features Configuring the Filter Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation-> Programmable Keys.
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Contact your System Administrator for further details. Configuring the Initiate Call Key on an Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Initiate Call Key on an Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->...
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Additional Features In the “Line” field, select the line for which you want to use the key functionality. Click Save Settings to save your settings. Executive Phone Features Users with phones assigned with the Executive role are able to: • Activate and deactivate the Executive Call Filtering service from the phone •...
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Additional Features To Ignore a Filtered Call Use the following procedure to ignore a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
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Additional Features To Activate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to activate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
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Additional Features To Deactivate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value is Defined Use the following procedure to deactivate Executive Call Filtering on an Assistant’s phone when the Filter key’s value is defined: IP Phone UI Press the configured “Filter”...
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Additional Features To Answer a Filtered Call Use the following procedure to answer a filtered call: IP Phone UI (Optional) If the caller’s name is truncated, press the navigation key to view the rest of the caller’s name. Press the navigation key to return to the initial view.
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Additional Features To Push a Filtered Call Back to the Executive Use the following procedure to push a filtered call back to the Executive: IP Phone UI After answering a filtered call, press the Transfer key twice. The phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call. The FAC call will be answered and the filtered call will be released if the push is successful.
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To Activate Call Forwarding of Filtered Calls Use the following procedure to activate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Place a checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
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Additional Features IP Phone UI Press the Options key, the navigation key, and then the Enter key to enter the Call Forward menu Press the Call Forward programmable key. Press the navigation key three times to select Forward Filtering. Press the Change key to enter the Call Forward Mode Forward Filtering menu. Cfwd Mode 4.Fwd Filtering Done...
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To Deactivate Call Forwarding of Filtered Calls Use the following procedure to deactivate call forwarding of filtered calls: Aastra Web UI Click on Basic Settings->Account Configuration. Remove the checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Additional Features 11.Press the Confirm key again. 12.Press the Goodbye key to return to the idle screen. The “CFWD Filtering” message will be removed from the idle screen and the MWI and (if configured) Call Forward key LEDs will turn off indicating Forward Filtering is deactivated. Note: Selecting the “All Off”...
Model M670i Expansion Module The 6753i IP Phone offers an optional M670i Expansion Module that attaches to the right side of the phone to provide additional keys. Note: A DHSG headset and an expansion module cannot be used concurrently as they both share the same headset port.
For more information about configuring keys, see “Programmable Keys” page 42. For more information about installing the M670i module on your phone, see the Aastra 6753i IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6753i Installation Guide provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone.
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Troubleshooting Solutions How do I restart the IP phone? You can restart the phone from the IP phone UI or through the Aastra Web UI. See “Restarting Your Phone” page 38 for more information. How do I lock my phone? You can lock your phone to prevent the phone from being used or configured.
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
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Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
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Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
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Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001380-05 REV03 – 07.2014...
..................3 dialpad, live ........................24 requirements ......................2 Directory key ......................80 directory key ......................81 Directory List Aastra Web UI downloading to phone ................119 Basic Settings parameters ................16 directory list ......................112 Operaton parameters ..................15 downloading to PC ..................119 phone status ......................
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..................179 display blank ....................179 finding IP address ..................179 options handset not working ..................179 Aastra Web UI ....................13 locking/unlocking phone ................180 IP Phone UI ......................11 no dial tone ......................179 simplified menu ....................12 no light for VM message ................179 no ring ........................179...
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Index voicemail ......................101 XML application title ....................66 XML application URI ....................66 XML beep support ....................147 warning tone, for Intercom ................158 XML key ........................66 warranty exclusions ................Warranty-1 XML service, accessing ...................68 Index-3 41-001380-05 REV03 – 07.2014...
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Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.