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Lenovo ThinkCentre M93z 10AC User Manual
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Lenovo ThinkCentre M93z 10AC User Manual

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ThinkCentre M93z
User Guide
Machine Types: 10AC, 10AD, 10AE and 10AF

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Summary of Contents for Lenovo ThinkCentre M93z 10AC

  • Page 1 ThinkCentre M93z User Guide Machine Types: 10AC, 10AD, 10AE and 10AF...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 121. Fourth Edition (June 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Chapter 4. Security ..39 An introduction to Lenovo programs ..Locations....
  • Page 4 USB problems ... . . Setting, changing, and deleting a password . Lenovo Solution Center ... Erasing lost or forgotten passwords (clearing CMOS) .
  • Page 5 Safety and Warranty... Important WEEE information ..Lenovo Web site ... . Lenovo Support Web site..
  • Page 6 ThinkCentre M93z User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2014...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Power Supply Statement

    • Keep remote controls, toys, and other items that might attract children off the computer. • Keep the computer, cables, and cords out of the reach of children. • Supervise children in rooms where these safety tips have not been followed. © Copyright Lenovo 2013, 2014...
  • Page 12 ThinkCentre M93z User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Integrated high-definition (HD) audio • Microphone connector and headphone connector on the left • Internal stereo speakers with sound enhancement technology Connectivity • 100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results •...
  • Page 15 For more information, see Chapter 4 “Security” on page 39. Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 6. Chapter 1 Product overview...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions (no stand) • Touch models: Width: 568 mm (22.36 inches) Height: 401 mm (15.79 inches) Depth: 67.6 mm (2.66 inches) • Non-touch models: Width: 568 mm (22.36 inches) Height: 401 mm (15.79 inches) Depth: 67 mm (2.64 inches) Weight (no stand) •...

  • Page 18: Lenovo Programs

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 19: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 20 • Lenovo QuickCast (Windows 7 and Windows 8.1) The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators (URLs) between two devices.

  • Page 21: Locations

    • System Update (Windows 7, Windows 8, and Windows 8.1) The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs).

  • Page 22: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 10 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Table 2.

  • Page 23: Using Your Computer In Monitor Mode

    Table 3. In On Screen Display (OSD) OSD exit button OSD left or brightness-up control OSD right or brightness-down control OSD enter button Note: To display the OSD menu, press and hold the button for at least three seconds. You can display and use the OSD menu in both computer mode and monitor mode.
  • Page 24 • Advanced Settings – Ctrl+Alt+Del: Displays the system restart menu. – Debug Mode: Displays the debug information after the computer restarts (only for Lenovo trained service personnel). Note: By default, this function is disabled to ensure that your computer can work properly.

  • Page 25: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 13 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 26 Notes: • The headset connector supports a microphone-integrated headset and does not support a conventional microphone. • By default, the USB 3.0 connector enables you to charge some mobile digital devices and smartphones when your computer is in sleep mode, in hibernation mode, or turned off. The card reader slot is for 11-in-1 card readers, supporting the following cards: •...

  • Page 27: Locating Components

    Locating components Figure 3 “Component locations” on page 15 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 46. Figure 3. Component locations Frame stand or monitor stand (optional) Computer cover Battery Wi-Fi card module (optional)

  • Page 28: Locating Parts On The System Board

    Rear PS/2 connectors and serial port assembly Microprocessor fan (optional) Hard disk drive Converter board Liquid Crystal Display (LCD) bracket LCD panel ® Optical drive (optional) Video Electronics Standards Association (VESA ) mount bracket Integrated camera with microphone (optional) Light sensor (optional) Locating parts on the system board Figure 4 “System board part locations”...

  • Page 29: Adjusting The Frame Stand

    Rear I/O assembly slot Front LED connector Touch panel control board connector* Front control panel connector Serial connector Keyboard and mouse cable connector SATA power connector SATA 3.0 connector (for connecting the hard disk drive) Converter board power connector SATA 3.0 connector (for connecting the optical drive, the secondary hard disk drive, or the secondary solid-state drive) GPU fan connector (optional) 14-pin power connector...

  • Page 30: Adjusting The Monitor Stand

    Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortable position. The following illustration shows that you can adjust the position of the computer at an angle of 5° to the front and 45°...
  • Page 31 The following illustration shows that you can adjust the height of the monitor stand within a length of 110.00 mm (4.33 inches). Note: Computer height with the monitor stand: between 441.20 mm (17.37 inches) and 551.2 mm (21.70 inches) Figure 7. Adjusting the height of the monitor stand The following illustration shows that you can turn the computer at an angel of 45°...

  • Page 32: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.

  • Page 33: Chapter 2. Using Your Computer

    “Creating recovery media” on page 78. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 34: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8”...

  • Page 35: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 36: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    – Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen.

  • Page 37: Using The Keyboard

    • On the Windows 7 operating system, see “Accessing Lenovo programs on the Windows 7 operating system” on page 6. • On the Windows 8 or Windows 8.1 operating system, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 7.

  • Page 38: Using The Wheel Mouse

    Follow the on-screen instructions. For additional information, refer to the help system of Fingerprint Manager Pro or ThinkVantage Fingerprint Software. Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse.

  • Page 39: Setting The Volume From Control Panel

    1. Open Control Panel, and click Appearance and Personalization. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 24. 2.

  • Page 40: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.

  • Page 41: Using The Single-Touch And Multi-Touch Feature

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go. 2. Click Power2Go in the left panel to open the program. 3. Follow the instructions on the screen. •...
  • Page 42 ThinkCentre M93z User Guide...

  • Page 43: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2014...

  • Page 44: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 45 On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer. As a result, system alerts are noticeable even when they are not heard. For example, when you select one object with your keyboard, the object is highlighted.
  • Page 46 • For Windows 8 and Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms and click Search. Then, type Speech Recognition into the search field. In the list of results, click Speech Recognition. For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system.
  • Page 47 For alternatives on increasing the size of text and other objects, see the following: • “Customizable text size” on page 34 • “Magnifier” on page 34 • “Zoom” on page 34 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices.

  • Page 48: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 49: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
  • Page 50 ThinkCentre M93z User Guide...

  • Page 51: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013, 2014...

  • Page 52: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.

  • Page 53: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 54 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre M93z User Guide...

  • Page 55: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 56: Installing The Monitor Stand

    Installing the monitor stand Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v. This section provides instructions on how to install the monitor stand. Notes: • The monitor stand is available only in some models. If your computer comes with the monitor stand, the instructions on how to remove the frame stand also apply to the removal of the monitor stand.
  • Page 57 4. To install the monitor stand, align the two clips on the top of the monitor stand with the two holes in the chassis, and then press the release button toward the top of the computer until the monitor stand is secured in position.

  • Page 58: Removing The Computer Cover

    5. After installing the monitor stand, pull up the computer to the vertical position and remove the monitor stand lock to adjust the height of the monitor stand. The monitor stand has a height adjustment range of 110 millimeters (4.33 inches). Figure 13.

  • Page 59: Removing And Reinstalling The Frame Foot

    3. Disconnect the power cords, Input/Output cables, and any other cables that are connected to the computer. See “Locating connectors, controls, and indicators on the front of your computer” on page 10 and “Locating connectors on the rear of your computer” on page 13. 4.

  • Page 60: Removing And Reinstalling The Rear I/O Assembly

    6. Remove the four screws that secure the frame foot to the chassis, and then slide the frame foot out of the chassis. Figure 15. Removing the frame foot 7. To reinstall the frame foot, align the four screw holes in the frame foot with those in the chassis, and then install the screws to secure the frame foot to the chassis.

  • Page 61: Installing Or Replacing A Memory Module

    Figure 16. Removing the rear I/O assembly 6. To reinstall the rear I/O assembly, align the screw holes in the rear I/O assembly with those in the chassis. Then, press the top of the rear I/O assembly downward until it snaps into place. 7.

  • Page 62: Replacing The Hard Disk Drive

    5. Locate the memory modules. See “Locating components” on page 15. 6. Open the retaining clips. If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 17. Removing the memory module 7.
  • Page 63 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

  • Page 64: Replacing The Optical Drive

    8. To install the hard disk drive to the chassis, align the four pins on the hard disk drive bracket with the corresponding clips in the chassis and slide the hard disk drive bracket to the right until it snaps into position.

  • Page 65: Replacing The Converter Board

    5. Press the optical drive release button toward the top of the computer, and then slide the optical drive out of the optical drive bay. Figure 22. Removing the optical drive 6. To install a new optical drive, slide the new optical drive into the optical drive bay until it snaps into position.

  • Page 66: Replacing The Heat Sink

    To replace the converter board, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 67 To replace the heat sink, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 68: Replacing The Microprocessor

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 75. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v.
  • Page 69 6. Lift the small handle and open the retainer to access the microprocessor Figure 26. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 27. Removing the microprocessor Chapter 5 Installing or replacing hardware...
  • Page 70 Notes: • Your microprocessor and socket might look different from the one illustrated. • Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.

  • Page 71: Replacing The Internal Speakers

    14. Reconnect all cables that were disconnected from the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 75. Replacing the internal speakers Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information”...

  • Page 72: Replacing The Thermal Sensor

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 75. Replacing the thermal sensor Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v. This section provides instructions on how to replace the thermal sensor.
  • Page 73 7. Press one of the thermal sensor clips inward to disengage the thermal sensor from the VESA mount bracket. Note: The location of the thermal sensor in your computer might be slightly different from the illustration. Figure 31. Removing the thermal sensor Chapter 5 Installing or replacing hardware...

  • Page 74: Replacing The Integrated Camera

    8. To install a new thermal sensor, insert one of the clips of the new thermal sensor to the corresponding hole in the VESA mount bracket, and then press the thermal sensor towards the VESA mount bracket until it snaps into position. Note: The location of the thermal sensor in your computer might be slightly different from the illustration.
  • Page 75 This section provides instructions on how to replace the integrated camera. Note: The integrated camera is available only in some models. To replace the integrated camera, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 76: Replacing The Wi-Fi Card

    Replacing the Wi-Fi card Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v. This section provides instructions on how to replace the Wi-Fi card. Note: The Wi-Fi card is available only in some models. To replace the Wi-Fi card, do the following: 1.

  • Page 77: Replacing The Ambient Light Sensor

    6. Carefully pivot the Wi-Fi card upward and lift the Wi-Fi card to remove it from the mini PCI Express x1 card slot. Figure 35. Removing the Wi-Fi card 7. Insert the notched end of the new Wi-Fi card into the mini PCI Express x1 card slot. Press the new Wi-Fi card firmly and then pivot the Wi-Fi card to align the screw hole in the new Wi-Fi card with the one in the system board.

  • Page 78: Replacing The Card Reader

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

  • Page 79: Replacing The Expresscard

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

  • Page 80: Replacing The Heat Sink And Fan Assembly For Gpu

    To replace the ExpressCard, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 81 CAUTION: The heat sink and fan assembly for GPU might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the heat sink and fan assembly for GPU, do the following: 1.

  • Page 82: Replacing The Rear Ps/2 Connectors And Serial Port Assembly

    • You might have to gently twist the heat sink and fan assembly for GPU to free it from the microprocessor. • Do not touch the thermal grease while handling the heat sink and fan assembly for GPU. 8. Position the new heat sink and fan assembly for GPU on the system board so that the four screws are aligned with the corresponding holes in the system board.

  • Page 83: Replacing The Mouse

    6. Remove the screw to disengage the rear PS/2 connectors and serial port assembly from the chassis. Note: You might have to remove two screws to disengage the rear PS/2 connectors and serial port assembly from the chassis. Figure 40. Removing the rear PS/2 connectors and serial port assembly 7.
  • Page 84 2. Connect a new mouse to the appropriate connector on the computer. Your mouse might be connected to a PS/2 mouse connector or a USB connector . Depending on where to connect your mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 10 or “Locating connectors on the rear of your computer”...
  • Page 85 1. Open the mouse battery-compartment cover. 2. Remove the USB dongle from the mouse. 3. Connect the USB dongle to any USB connector on 4. Insert two AA batteries into the mouse according to the polarity indicators. the computer. 5. Close the mouse battery-compartment cover and 6.

  • Page 86: Replacing The Keyboard

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 75. Replacing the keyboard Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page v.

  • Page 87: Completing The Parts Replacement

    3. Install the keyboard by opening the keyboard battery-compartment cover and installing two AAA batteries according to the polarity indicators. Figure 43. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard battery-compartment or from the wireless mouse battery-compartment and connect it to an available USB connector on the computer.

  • Page 88: Obtaining Device Drivers

    7. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 85. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 89: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 90: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 91: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 92: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 93: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 94: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 95: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

  • Page 96: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Restart your computer following the instructions on the screen. •...

  • Page 97: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2013, 2014...

  • Page 98: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.

  • Page 99: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 100: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.

  • Page 101: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 102: Exiting The Setup Utility Program

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 85. 2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5.

  • Page 103: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 104: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 105: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 106: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 6 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 7. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 107: Cleaning Your Computer

    • Always disconnect a power cord by grasping the plug, but not the cord. Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen.

  • Page 108: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 109: Moving Your Computer

    1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. Your operating system also might have a backup program that you can use. Lenovo provides the Rescue and Recovery program to help you back up and restore data. See “Performing backup and recovery operations”...
  • Page 110 ThinkCentre M93z User Guide...

  • Page 111: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 112: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 117 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 117 for more information.

  • Page 113: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 114: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 115: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.
  • Page 116 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 117: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 118: The Fingerprint Reader Does Not Work

    See “Enabling or disabling a device” on page 87. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 119: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 120: The Image Is Discolored

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117. The image appears to be flickering Symptom: The image appears to be flickering.

  • Page 121: Networking Problems

    Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 109 • “A wireless LAN problem” on page 110 • “A wireless WAN problem” on page 111 •...

  • Page 122: A Wireless Lan Problem

    3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.

  • Page 123: Option Problems

    6. Click OK to close the Sound window. Note: Bluetooth is supported only on some computer models. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 124: Performance And Lockup Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.
  • Page 125 2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer.

  • Page 126: Printer Problems

    117. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 49. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 127: Software Problems

    • Make sure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 117.

  • Page 128: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 129: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 130: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 131: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 132 ThinkCentre M93z User Guide...

  • Page 133: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 134: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. DisplayPort and VESA are Trademarks of the Video Electronics Standards Association.

  • Page 135: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 136 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 137: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
  • Page 138 ThinkCentre M93z User Guide...

  • Page 139: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 140: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 141 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
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  • Page 143: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 144: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M93z User Guide...

  • Page 145: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2014...
  • Page 146 ThinkCentre M93z User Guide...

  • Page 147: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 5.
  • Page 148 ThinkCentre M93z User Guide...

  • Page 149: Index

    Description resources device drivers safety devices, handling static-sensitive warranty diagnostics program, using Input/Output (I/O) features diagnostics, troubleshooting installing options display memory module DisplayPort-out connector integrated camera, replacing documentation, using internal drives drivers, device © Copyright Lenovo 2013, 2014...
  • Page 150 PS/2 connectors and serial port assembly keyboard connector removing recovering from a POST/BIOS update failure software Lenovo Solution Center recovery Lenovo ThinkVantage Tools boot-block locating components operations, backup and problems, solving recovery media, creating and using removing computer cover...
  • Page 151 (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic program documentation other services passwords Setup Utility VGA-in connector video subsystem viewing and changing settings warranty information Wi-Fi card, replacing workspace, backup and recovery © Copyright Lenovo 2013, 2014...
  • Page 152 ThinkCentre M93z User Guide...

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