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Copy Problem
Problem
A document loaded in the ADF cannot be
copied.
Vertical lines appear on the outputs when
you copy using the ADF.
Fax Problems
Problem
The printer is not working, there is no
display and the buttons are not working.
No dial tone sounds.
Faxes are not sent correctly to the numbers
stored in the memory.
The document does not feed into the
printer.
Faxes are not received automatically.
The printer does not send faxes.
The incoming fax has blank spaces or is
received in poor quality.
Some of the words on an incoming fax are
stretched.
Vertical lines appear on the documents when
you send using the ADF.
The printer dials a number, but the
connection with another fax machine fails.
302
Troubleshooting
Action
Ensure that the ADF cover is firmly closed.
Clean the ADF glass. See "Cleaning the Scanner" on page 272.
Action
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly. See "Connecting the Telephone
Line" on page 35.
Check that the phone socket in the wall is working by plugging in another phone.
Print an Address Book list and ensure that the numbers are stored in the memory
correctly.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the ADF cover is firmly closed.
The
Fax
,
Telephone/Fax
be selected.
Ensure that there is paper in the standard 150 sheet tray.
Check to see if the display shows
Check the
Junk Fax Setup
should show up on the display.
Sending
Check the other fax machine you are sending to, to see if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. For details, see
"Replacing Toner Cartridges" on page 262.
The fax machine sending you the fax had a temporary document jam.
Clean the ADF glass. See "Cleaning the Scanner" on page 272.
The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Speak with the other machine operator and ask her/him to sort out the
problem.
,
Ans Machine/Fax
, or
.
Memory Full
setting.
DRPD
mode should
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Troubleshooting
