Code
Condition/solution
301
There is not enough storage space available to save the data in the external memory
device. Clear space on the device or use a different device.
401
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The external memory device is write-protected. Disable write protection.
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No folder is available for saving the scanned file. Create a folder or select a different
location for saving the file.
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The external memory device has been removed. Reinsert the device.
404
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An error occurred while saving data to an external memory device. Reinsert the memory
device or use a different device. If you are accessing the device from a computer, wait a
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moment, then try again.
306
The product's memory is full. Wait until current jobs have finished processing.
311
A DNS error has occurred. Check the DNS settings for the server, computer, or access
point. Select Setup > System Administration > Wi-Fi/Network Settings > Advanced
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Setup > DNS Server.
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421
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An authentication error has occurred. Check the Email Server Settings in the Setup
menu.
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A communication error has occurred. Check the server settings or network connection by
running a connection check. If you selected Off as the authentication method, make sure
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you select None for the email server authentication method.
314
The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the scan settings or lower the file size of the scanned image.
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The memory is full. Retry after current jobs have finished processing.
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An authentication error occurred. Check the Location settings for scanning to Network
folder/FTP.
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A communication error has occurred. Check the Location settings for scanning to
Network folder/FTP or the network connection.
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