Code
Condition/solution
324
A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in File Settings for scanning.
325
There is not enough storage space available in the specified folder. Increase the storage
space in the folder, delete unnecessary files, or lower the file size of the scanned image.
328
The destination was wrong or the destination does not exist. Check the Location settings
for scanning to Network folder/FTP.
331
A communication error occurred while acquiring the destination list. Make sure the
product is connected to the network correctly.
332
There is not enough space available for saving the scanned files in the specified folder.
Delete unnecessary files from the specified folder.
333
The destination could not be found because the destination information was uploaded to
the server before sending the scanned data. Select the destination again.
334
An error occurred while sending the scanned data.
341
A communication error has occurred. Make sure the product is connected to the computer
or network correctly. Make sure you have installed Document Capture Pro or Document
Capture. Make sure the Event Manager program is not being blocked by your firewall or
security software.
422
An authentication error has occurred. Make sure the settings are correct for the folder
selected in the Where to Forward setting in the Setup menu.
423
A communication error has occurred, or a file with the same name is open, or the file is a
read-only file.
Check the network connection, make sure the settings are correct for the folder selected
in the Where to Forward setting in the Setup menu, close the duplicate file, or disable
read-only protection.
425
There is not enough storage space available in the forwarding destination folder. Increase
the storage space in the folder.
428
The destination was incorrect or the destination does not exist. Make sure the settings are
correct for the folder selected in the Where to Forward setting in the Setup menu.
Parent topic:
Solving Problems
Related tasks
Connecting a Telephone or Answering Machine
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