Summary of Contents for Canon imageFORMULA DR-C240
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User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
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Canon U.S.A. Inc. new similar product or to an authorized collection site for recycling ONE CANON PARK, MELVILLE, NY 11747, U.S.A. waste electrical and electronic equipment (EEE). Improper handling of Tel. No. (800)652-2666...
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Trademarks KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR • Canon and the Canon logo are registered trademarks, of Canon Inc. IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT in the United States and may also be trademarks or registered LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, trademarks in other countries.
Setup Guide Please read first. STEP 1 Checking the Accessories If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. AC Adapter/Power Cord Scanner Feed Tray USB Cable Type A/Type B...
Setup Disc Contents Third-Party Software The following software applications are also included on the supplied Install the following software necessary for using the scanner from the Setup Disc. For details on installing these applications, refer to the supplied Setup Disc. Readme.txt file.
However, normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer. For details, consult your local authorized Canon dealer. • Scanning speeds are lower if your computer’s standard USB interface is USB Full-Speed (equal to USB 1.1.)
Software Installation Click [Typical Installation]. IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. Insert the Setup Disc into the DVD drive of the computer. The setup menu automatically starts up when you insert the disc into the drive.
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Follow the instructions on the screen to complete installation. Click [Exit] to finish installing the software.
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STEP 3 Connecting to a Computer Connect the scanner to the computer and the power supply. IMPORTANT • Do not connect the scanner to the computer before installing the software. • Before connecting the scanner to the computer, verify that the power of the scanner is OFF. If the power is ON, turn it OFF.
STEP 4 Turning the Power ON The power of the scanner can be turned ON and OFF with the power When the scanner is properly connected to the computer, the button on the front of the scanner. (CaptureOnTouch) icon appears on the taskbar as follows. Make sure that the scanner and computer are connected properly.
Introduction Thank you for purchasing the Canon imageFORMULA DR-C240 Hint Document Scanner. In Windows 8.1/8, it is registered at the following location. Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner’s...
Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings.
Table of Contents Setup Guide ................. 4 Scanning with CapturePerfect ........52 Turning Off the Power ............10 Scanning with CapturePerfect..........52 Introduction ............... 11 Setting the Scanner Driver .......... 54 Symbols Used in This Manual............ 12 Configuration and Functions of the Scanner Driver ....54 Setting Basic Scanning Conditions ........
● If you have any questions regarding the power supply, contact your faucet, water heater, or humidifier. Avoid locations where ammonia local authorized Canon dealer or service representative for further gas is emitted. Avoid locations near volatile or flammable materials, information.
● Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury. ● Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
Features of the Scanner ● Auto Resolution Detection The main features of the DR-C240 document scanner are described below. When enabled in the CaptureOnTouch or scanner driver settings, ● Compact Design this function detects the content of documents and determines the The scanner has a compact size of 291 mm (11.46")(W) x 175 mm scanning resolution automatically.
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● Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again. ●...
Names and Functions of Parts Front View (With the Eject Tray Closed) A OPEN Lever C Document Eject Tray Pull this toward you to open the front unit. Open this for scanning. Scanned documents are output here. B Power button D Eject Tray Support Press this to turn on the scanner.
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Front View (With the Eject Tray Open) G Feed Extension Support Push it up to feed scan documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p. 26) Open this when placing long paper in the scanner. K Front Unit H Feed Support Open this when cleaning the inside of the scanner or replacing...
C Start Button Back View This executes the job displayed in the Job No. Indicator. D Stop Button This stops active jobs. E DFR (Double Feed Release) Button This is lit when a document double feed is detected. Pressing this button cancels the double feed detection function, allowing you to continue scanning.
Basic Operation Documents The scanner can scan documents ranging in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below. Align the centers Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5") Align the leading edges Length: 54 mm to 356 mm (2.1"...
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• Scanning the following types of documents can cause a paper jam Passport or malfunction. To scan such a document, make a photocopy of the Size: 88 mm x 125 mm (3.464" x 4.921") (ISO standard) document and then scan the photocopy. When scanning, be sure to open the passport and insert it in the provided carrier sheet beforehand.
How to Place Documents When placing long documents, pull out the document eject Scanning multiple documents extension support to match the length of those documents. Also, stand the eject stopper at the end of the eject support if necessary. Standard paper feeding should be used when scanning multiple documents of a standard size at one time.
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Set the feed selection lever to Normal mode. Place the document. After placing the document, align the document guides with both edges of the document. Adjust the document guides to fit the width of the IMPORTANT document to be scanned. •...
When scanning a document one page Loading passports at a time (non separation mode) To scan a passport, insert the passport into the carrier sheet provided with the scanner and then place it onto the scanner. When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together, set the feed Set the Feed Selection Lever to Bypass Mode.
• Carrier sheet is a consumable item. Replace it with a new one Load the document with the page you want to scan facing when necessary, if there are clear damages or smudges. down. Placing Cards When scanning cards, set the feed selection lever to Bypass mode and then place one card at a time horizontally.
CAUTION Set the feed selection lever to Bypass mode. • Place the cards one at a time. • When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them.
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Clear the [Detect by Ultrasonic] check box in the Place the document with the folded edge facing right and [Feeding] tab. (See p. 31) the top edge facing downward. Click the [OK] button to close the settings screen. Fold the document in half. Crease the document firmly down its center to fold the document in half.
• When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors also occur due to memory shortage, and scanning may be disabled. IMPORTANT Log on to Windows as an Administrator. Click [CANON DR-C240 USB] and click [Properties]. Scanner properties are displayed.
Detecting a document double feed This scanner includes a function to detect document double feeds. By using this function, the scanner will automatically stop when it detects that multiple documents have been fed at the same time. You can also specify whether to save the scanned image after scanning has finished and continue scanning the document (double feed detection ignore function).
What to do when a double feed is To use the double feed detection ignore function, open detected the [Others] tab and select the [Rapid recovery system] When not using the double feed detection ignore function check box. If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected.
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Double feed detection error code Also, the [Rapid Recovery System] screen appears to enable you to specify whether to continue scanning. Buttons of Buttons of [Rapid Recovery Operating Description System] Screen Panel Saves the preview image as a [SAVE & DFR button scanned image and scans the CONTINUE]...
Scanning methods Scanning with CaptureOnTouch What is CaptureOnTouch? Save to folder Print Save to a specified Print to a specified printer. CaptureOnTouch is a scanning application that enables you to scan a Cloud Service folder. document with a simple operation merely by selecting the screen panel.
CaptureOnTouch will start and become resident in the system again. By default, CaptureOnTouch becomes resident in the system when • Click [Start] - [All Programs] - [Canon DR-C240] - [DR-C240 you start your computer. CaptureOnTouch].
Screen Descriptions Place the document in the scanner. There are two areas in the CaptureOnTouch main screen, [Scanning Click the select document panel for the document to be Shortcut] and [Standard Scanning]. scanned from [1 Select document]. Use the [>] [<] at the top right of the main window to move between sections.
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When the scan is finished, the [Scanned image preview screen] opens. Hint If using the same document selection and output combination the next time, click the [Save to Shortcut] button. The Select document and Select output that you selected are added to Scanning Shortcut.
Hint To check the scanned image, click the [Finish] button. If you click [Open storage folder], the folder in which the saved scanned images were saved opens. Depending on the output settings, the [Open storage folder] link may not be displayed. Scanning Shortcut Operations;...
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Click the [Document] tab to set the Select document settings. “Select document settings” (See p. 45) Hint You can also create a new Destination panel by clicking [ ] on the [New] button, and in the menu that appears, selecting the type of Click the [Output] tab to set the outputs.
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Click the [Option] tab to set the options. [Order of output] Click each button to configure "Adding and Deleting output," and "Order change". Click the [General] tab to make other settings. [Edit after scanning] Check it on to enable modifying the scanned images in Scan Editing screen.
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Selecting and scanning shortcuts Place the document in the scanner. “Basic Operation” (See p. 22) Click the scanning shortcut panel. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. To check the scanned image, click the [Finish] button.
Hint If [Edit after scanning] is disabled in the scanning shortcut settings, the edit window will not be displayed. Start Button Click the [ ] button to edit the output settings. “Setting the output” (See p. 47) Click the [Cancel] button to discard the scanned image and return to the main window.
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Scanned image preview screen (2) Thumbnail Display Area Thumbnails of the scanned documents will be displayed. You can implement the following operations. Click a thumbnail to display a preview of the scanned image in the preview window. Drag a thumbnail to change pages. (3) Preview Area The preview images of scanned documents are displayed.
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Click [Color adjustment] to display the default. [Image alignment] Click the button to toggle between the typical settings and manual settings displays. Click a thumbnail in typical color adjustment to select the most suitable preview image that is displayed. 9 thumbnail patterns are displayed for the relevant image in color, and 6 patterns in grayscale.
[Rotate] Select document settings By default, CaptureOnTouch enables the [Full auto] scan setting, so scanning is implemented using the scan conditions that match the document. To specify the document size, color mode, and other settings, set the desired scan condition by editing the scan mode panel.
Scan settings [Rotate image to match orientation of text] Check [Enable] on to rotate the image in the same direction with the Makes the scan settings. characters. [Color mode] [Use advanced settings dialog box] Select the color mode for scanning from below. Document scan settings include basic items that are configured in Automatically determines the color mode [Scan settings], and the settings that are configured in the advanced...
Icon You can change the document scan icon displayed in the select document panel and scanning shortcut panel. Enable [Change icon] to enable the [Settings] button and select the file. The file formats that can be selected as icon files are described below. •...
By installing the plug-in, you can use various services such as printing About file formats the scanned image or attaching it in an email. To install plugins, enable the checkbox when installing Set the file format of the scanned image. When you select a file format CaptureOnTouch.
If you click the [Compression rate] button, you can specify the You can specify whether to add OCR information to the scanned compression rate in the dialog box that appears. images. The [Add OCR information] option allows you to specify whether to add OCR information to the scanned images.
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When this setting is enabled, the [Do not display the main screen when the scan is started with the scanner button] setting is disabled. If the [Do not display the main screen when the scan is started with the scanner button] check box is selected, the main screen of CaptureOnTouch is not displayed when the Scanning Shortcut scanning is started by pressing the scanner's Start button.
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All CaptureOnTouch data are deleted and returned to the default settings. Log settings The Log file settings screen opens when you click the [Settings] button. Select the type of log file. If you click the [Execute] button, the [Save File] dialog is displayed. The operation slows down if you select [Full] for [Log file type].
From the Windows task bar, click [Start] and then select [All Programs]. Hint Then click [CapturePerfect 3.1] followed by [CapturePerfect 3.1]. If [Canon DR-C240] does not appear, reinstall the scanner driver. (See p. 7) Click [Select Scanner] in the [Scan] menu. Set the default paper size and click [OK].
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Configure the scanning conditions. (See p. 54) If the placed document is removed, the scan will be interrupted and the [Continue Scanning] dialog box appears. To continue scanning, add a document and click [Continue Scanning] To stop scanning, click [Stop Scanning].
Setting the Scanner Driver When you scan a document in an ISIS compatible (CapturePerfect, Hint etc.) or TWAIN compatible application, open the scanner driver and Depending on the ISIS compatible application, the application may configure the scanning conditions and other settings. have its own screen for setting scanning conditions.
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[Image processing] tab [Others] tab Configure special scan method and image processing settings. Set the processing method for scanned images. [Feeding] tab Specify scanner operations related to document feeding.
Color mode Setting Basic Scanning Conditions Select the scanning mode. This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. Confirming Basic Conditions for Scanning When you scan a document, make sure you confirm the [Color mode], [Page Size], [Dots per inch], and [Scanning Side] basic conditions in •...
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Dots per inch Scanning Documents of Unregistered Select the scanning resolution. Page Sizes You can register a non-standard page size that has not been registered as a page size by naming and registering it as a custom page size in the Custom Paper Size dialog box, which is opened from the [Save] button on the [Basic] tab.
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Configuring Scanner Settings According When you do not want to scan colored lines and text Specify the color (red, green, blue, all colors) to be ignored (dropped to Purpose out) in the color drop-out settings on the [Image processing] tab, and Set the scanning conditions according to the scanning purpose.
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When you want to enhance contours in images When you want to enhance text that is difficult to read because of factors such as the background of the Adjust the edge emphasis setting on the [Image processing] tab. scanned document Select [Advanced Text Enhancement] or [Advanced Text Enhancement II] in the mode setting on the [Basic] tab.
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When you want to detect multiple pages fed at the same When you want to rotate the images of a document placed time horizontally to correct the orientation Select the [Double Feed Detection] check box on the [Feeding] tab. Specify the rotation angle in [Document Orientation] on the [Others] You can enable either one or both of [Detect by Ultrasonic] and tab.
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When you want to use batch separation for scanning When you want to use multistream settings for scanning When you want to divide and scan a document, you can separate a Multi-stream allows you to output multiple different scanned images batch at the timing with which each next document is placed and with a single scan operation, and output scanned images with different scanned.
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A When you want to specify different scanning conditions for the front To scan barcodes and back pages of a document, select [Both] for [Scanning Side] on Installing a barcode module (optional) allows you to scan barcodes in the [Basic] tab in advance. the document.
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When you want to save a scanner driver setting When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delete a setting from the list with the [Delete] button, and save or load a configuration file with the [Back Up] or [Restore] button.
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Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab [Others] Tab Setting value Contrast Setting value Prescan Detect Automatically...
More Advanced Scanning Methods (Batch Separation) By tucking patchcode sheets supplied with this scanner into a Batch Separation (Insert blank page) document and scanning it, the scanner can automatically separate files by images of documents containing patchcode sheets (or Recognizes blank pages as batch separators and performs batch documents after the patchcode sheet).
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Print patchcode with a printer. In Windows 8.1/8, it is registered at the following location. Click [Start] – [All Programs] – [Canon DR-C240] and then select [Patchcode] from the menu. Patchcodes can be printed in A4 and letter (LTR) sizes. Open the application and print a patchcode that is the same size as the document to be scanned.
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Place the documents in the scanner after inserting the In an application, specify a patchcode as a type of batch patchcode sheet in front of the page that separates the separation. files. When using CapturePerfect, select [Patchcode] in the [Batch Separator] settings.
Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain Cleaning the Inside of the Scanner peak scanning quality. Dust or paper particles inside the scanner may cause lines or CAUTION smudges to appear on scanned images. Use compressed air to •...
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• Scratches on the sensor glass may cause marks on the images, as well as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative. • Take care to ensure the anti-static brush in the front unit does not become deformed.
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Clean the rollers. Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out. Clean the rollers while turning them. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a clean, dry and soft cloth to wipe away any moisture.
Close the document eject tray. In Windows 8.1/8, it is registered at the following location. Adjusting the Reduction Ratio Click [Canon DR-C240 USB] and click [Properties]. Scanner properties are displayed. As the rollers installed in the scanner wear out, scanned images may become stretched in the vertical direction.
Replacing Consumable Parts The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. When more than 200,000 pages have been fed (total number of pages fed by the scanner), a message prompting you to replace the rollers is displayed when the computer is started.
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Opening and Closing the Front Unit Hint The location of each of the consumable parts is shown below. Open the document eject tray. Feed Roller Retard roller (inside Pull the OPEN lever and pull open the front unit toward the front unit) you.
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Close the document eject tray. Install the new feed roller. Close the roller cover. Replacing the Feed Roller Open the roller cover. Remove the feed roller.
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Replacing the Retard Roller Install the new retard roller by inserting the right side first. Open the roller cover. Push the left side of the retard roller to secure it to the Pull the left lever that secures the retard roller to the scanner.
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Resetting the counter Click [Canon DR-C240 USB] and click [Properties]. IMPORTANT Scanner properties are displayed. Log on to Windows as an Administrator. Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts.
To disable this setting, follow the procedure below. IMPORTANT Log on to Windows as an Administrator. Click the Start button, and then click [All Programs], [Canon DR-C240], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts. Hint In Windows 8.1/8, it is registered at the following location.
Click [Canon DR-C240 USB] and click [Properties]. Click [OK] to close the scanner properties. Scanner properties are displayed. Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time, remove the document feed tray.
If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer.
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Problem 6 Pages are missing. Problem 9 Multiple pages of scanned images cannot be saved to a single file. Solutions When the scanner driver’s [Scanning Side] setting is [Skip Blank Page], documents with very little black may Solutions • Depending on the file format, multiple scanned image be unintentionally skipped.
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Problem 11 Memory becomes insufficient and scanning stops. Problem 13 Passport cannot be scanned as intended Solutions If you configure scanning conditions that use a large Solutions Depending on the condition of the carrier sheet or amount of the computer’s memory, scanning may stop passport, the image may not be scanned completely or because of insufficient memory.
Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch and CapturePerfect). If scanning is too slow (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident applications such as anti-virus programs.
Useful tips Here are some useful tips for scanning documents. CapturePerfect Scanner setting configurations cannot be copied or backed up in Where are scanned images saved? Can the save destination be CapturePerfect. changed? Images are saved to the following locations, according to program What rules apply to scanned image file names? settings.
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How can I skip blank pages, and scan only non-blank pages? I want to save to other folders Specify [Skip Blank Page] on the scanner driver setting screen, then CaptureOnTouch scan. • In CaptureOnTouch, destinations other than [Save to folder] are provided as a plug-in.
Clearing a Paper Jam When paper jams are detected during scanning, the following error Pull the OPEN lever and pull open the front unit toward codes are displayed in the scanner’s display panel and scanning is interrupted. you. Paper jam error code When a paper jam or double feed occurs during scanning, use the following procedures to clear them.
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IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner. Close the front unit by gently pushing it up on both sides until it clicks into place.
Uninstalling the Software If the ISIS/TWAIN driver, CaptureOnTouch or CapturePerfect is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. (See p. 7) IMPORTANT Log on to Windows as an Administrator. From the Windows task bar, click the [Start] button and then [Control Panel].
Appendix Specifications Main Unit Scanning Side Simplex/duplex Scanning modes Black and White, Error Diffusion, 256-level Type Desktop sheetfed scanner Grayscale, Advanced Text Enhancement, Scanning Document Size Advanced Text Enhancement II, 24-bit Color Plain Paper Scanning resolution (Primary Scan Lines x Secondary Scan Lines) Size: Width: 50.8mm to 216 mm (2"...
“Replacing Consumable Parts” on p. About Assigning Function to Start Button • Contact your local authorized Canon dealer or service When you connect Flatbed Scanner Unit 101, you can assign representative for detailed information about the replacement parts. Scanning Shortcut of CaptureOnTouch or any job to the start button of Flatbed Scanner Unit 101.
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CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY.