Related Manuals for Magma PCI Expansion System P13RR-TEL
Summary of Contents for Magma PCI Expansion System P13RR-TEL
- Page 1 PCI Expansion System User's Manual 13 Slot PCI to PCI Expansion With Surveillance Pro 2 Remote Monitoring and SNMP Capability Model: P13RR-TEL...
- Page 2 Magma. Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable. However, Magma assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of Magma.
-
Page 3: Table Of Contents
T a b l e o f C o n t e n t s PREFACE ... I Advisories ... i Safety Instructions...ii When Working Inside a Computer ...ii Protecting Against Electrostatic Discharge ...iii CHAPTER 1 INTRODUCTION ... 1 General Specifications ... 1 Pre-Installation Information ... - Page 4 Windows Error Codes ... 34 CHAPTER 8 HOW TO GET MORE HELP... 36 Frequently Asked Questions (FAQ)... 36 Contacting Technical Support ... 36 MAGMA Debug Utility ... 37 PCIScope Software Utility ... 38 Returning Merchandise to MAGMA... 40 APPENDIX A BUS HIERARCHY... 41 Bus Hierarchy...
-
Page 5: Preface
Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, Magma does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator. -
Page 6: Safety Instructions
Safety Instructions Always use caution when servicing any electrical component. Before handling the MAGMA PCI Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this manual, including the distinction between Dangers, Warnings, Cautions, and Notes. -
Page 7: Protecting Against Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing equipment. - Page 8 M A G M A ♦ When transporting a sensitive component, first place it in an anti-static container or packaging. ♦ Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and workbench pads. ♦ Handle components and boards with care. Don’t touch the components or contacts on a board.
-
Page 9: Chapter 1 Introduction
In addition, this expansion was designed to meet MIL-STD 461E. The expansion chassis is fully compliant with the PCI Local Bus Specification. This MAGMA expansion system consists of a PCI Host Interface Card, a PCI expansion cable (a shielded, high-speed... -
Page 10: Parts List
U.S. Standard 115V power cord User’s Manual Software CD-ROM The MAGMA PCI expansion cable uses a 68-pin connector; however, it is NOT an “off-the-shelf” SCSI cable. The MAGMA PCI expansion cable is a custom cable designed specifically for PCI Expansion. -
Page 11: Chapter 2 Hardware Installation
Discharge” in the Preface. If your MAGMA expansion chassis was not purchased directly from Magma, you must check to ensure that it doesn’t contain any pre- installed PCI cards. Check the rear side of the chassis to see if any PCI cards are visible in the slots. -
Page 12: Before You Begin
M A G M A Before you Begin The 400W redundant power supply is auto-switching. These means that it will automatically switch to match whatever source power you are using. Since all products ship with a US Standard 115V power cord, you will need to use a power cord adapter for non-US Standard 115V power sources. -
Page 13: Attach Pci Expansion And Power Cable
PCI host card to the connector on the back of the PCI expansion. The standard size cable that ships with the P13RR-TEL is 1 meter long. An optional 1.5 meter cable is available from Magma in case you didn’t order it with your system during your initial purchase. -
Page 14: Recheck The Installation
Applying Power Correctly Starting Up: You must apply power to the MAGMA expansion chassis BEFORE you power up your computer. This will allow the higher numbered PCI buses in the PCI bus hierarchy to be at a stable state when the host system issues its master power-on bus reset. -
Page 15: Shutting Down
When shutting your system down, it is recommended that you first shut down the computer correctly, and then power down the MAGMA expansion chassis to avoid ‘computer lock-up’ and potential data loss. -
Page 16: Chapter 3 Verify Installation
PCI Standard PCI to PCI Bridge. When installed correctly, you will see three “PCI to PCI Bridges” below your system’s PCI Controller. If everything is OK, then the MAGMA PCI expansion host card installation is complete. You can now proceed to Chapter 4 Install 3 Party PCI Cards. -
Page 17: Mac Os X
When using Mac OS X no additional software or drivers are needed. As long as you are using Mac OS X Version 10.2.2 or newer, the operating system should automatically recognize the MAGMA expansion chassis. Select “About This Mac” under the Apple Icon Then click the “More Info”... - Page 18 Then restart the MAGMA expansion chassis followed by the computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Magma Technical Support at (858) 530-2511. Chapter 3...
-
Page 19: Remove Pci Expansion Chassis Cover
Chapter 4 This chapter provides information on how to install 3 into your MAGMA expansion chassis. More details on the installation of individual cards are provided by the card’s manufacturer. This chapter is provided as a simple guide to help you install your PCI cards in the chassis. -
Page 20: Pci Expansion Interface Card
M A G M A Slide enclosure backwards, disengaging it from the guides at the front of the enclosure, by firmly grasping the cover lip and pulling the cover backward about ¼” and then lifting the cover off. When replacing the enclosure cover, be sure that the front edge guides on the cover engage the inner lip of the enclosure. -
Page 21: Install Pci Cards In Pci Expansion Chassis
This practice will reduce troubleshooting tasks in the event of a problem. Party PCI cards in the MAGMA expansion Chapter 4 Install 3... -
Page 22: System Should Be Up And Running
The sheer number of PCI cards and device drivers available makes it impossible for Magma to fully test and certify all available PCI cards for use in the MAGMA expansion chassis. Our best advice to you in this regard is to insist on full PCI Specification compliance from your card and system vendors. -
Page 23: Finishing Touches
Finishing Touches After your system is working properly, replace any empty slots with slot covers, and install the card hold down retainers that shipped with your expansion system. The P13RR-TEL includes a PCI card hold down bar and set of plastic retainers to provide an extra method of securing the PCI cards in the chassis. -
Page 24: Rack Installations
Rack Installations Installing your new P13RR-TEL into an equipment rack has never been easier. Simply attach one of MAGMA’s optional Rack-mount slide kits (PN: RSLIDES-XX) to allow you to mount the chassis in a computer rack and then simply... -
Page 25: Chapter 5 Remote Monitoring
Chapter 5 The Remote Monitoring System Surveillance Pro 2 adds the ability to remotely monitor the status of the P13RR-TEL. You can now get all the information that is displayed on the LCD of the chassis in near real time without leaving your desk. -
Page 26: Surveillance Pro 2 Web Page
M A G M A Surveillance Pro 2 Web Page To view the status web page created by Surveillance Pro 2, open any web browser and simply type the default Surveillance Pro 2 IP address of 192.168.1.100 into the address bar. In a few moments you will see a web page showing the status of the P13RR-TEL critical parameters. -
Page 27: Chassis Name
The chassis name is blank by default. In order to help identify which system has an error, you should give the chassis a meaningful name, such as MAGMA, or MAGMA01 if you have more than one system. There is a 100 character limit on this field. - Page 28 M A G M A The second option is to have a DHCP (Dynamic Host Configuration Protocol) server assign an IP address that has a reservation set up for the MAC of the Ethernet interface. If there is not a reservation set up on the DHCP server, the DHCP server will automatically assign the next available address from its IP pool each time the chassis is restarted.
-
Page 29: Subnet Mask And Gateway Address
Subnet Mask and Gateway Address The subnet mask can be used to determine which network a particular IP belongs to. It is helpful for dividing a host to many different subnets. The gateway address is used to point Surveillance Pro 2 to the router used to gain access to the Internet. -
Page 30: Surveillance Pro 2 Email Notification Setup
M A G M A Surveillance Pro 2 Email Notification Setup In order for Surveillance Pro 2 to send email notifications, you must setup the following: an SMTP address, and a recipient’s email address. SMTP Address Enter an SMTP server address in dotted decimal format. This can be obtained from your internet service provider. -
Page 31: Recipient's Email Address (Email Address #1 - #4)
If you ever lose your ID/password, or are otherwise “locked-out”, you can reset the Surveillance Pro 2 system to its factory default ID/password (shown above). Contact Magma Technical Support for more information. From Email Address Lastly you need a from email address. The “From” email address needs to be a valid email address for your SMTP domain. -
Page 32: Finalizing Surveillance Pro 2 Configuration
M A G M A Most SMTP servers will reject the email that Surveillance Pro 2 is trying to send if it does not belong to its domain. Finalizing Surveillance Pro 2 Configuration Once you have filled in all of the needed information, hit the submit button for the data to be saved to the Surveillance Pro 2. -
Page 33: Chapter 6 Chassis Maintenance
Chapter 6 Like all computer systems, you will need to perform some routine maintenance tasks. Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely. You will also need to check the foam filter behind the front panel to ensure it is clean, thus allowing for unrestricted air flow to the fans. -
Page 34: Replacing A Fan
In order to ensure the safety and efficiency of your expansion system, it is recommended that you keep a spare power supply module on hand – just in case. Protect yourself, keep a spare. Order your spare power supply module from Magma – PN 40- 00022-01. Replacing a Fan The expansion system chassis provides three (3) high-volume fans to keep your PCI cards running smoothly. -
Page 35: Adjusting The Digital Display Window
M A G M A Before you attempt to reinstall the new fan, be sure to position the new fan correctly using the direction arrows on the side of the fan. Make sure that the air flows “into” the chassis as indicated by the arrows. Reconnect the power cable, add the front grill to the fan, and secure with the four (4) white thumb-screws. -
Page 36: Chapter 7 Troubleshooting
Chapter 7 Locate the Problem If you are having trouble with the MAGMA expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide. -
Page 37: My Computer Can't Find The Pci Expansion System
If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly. -
Page 38: When Nothing Works
“nothing seems to work” correctly: Review Chapters PCI Cards) installation of the MAGMA expansion system and that you have correctly installed your 3 associated drivers (as required). If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found. -
Page 39: My Computer Hangs During Power Up
If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: Shut off the computer (first) and then the MAGMA expansion system and verify that all cards and cables are installed correctly. -
Page 40: My Pci Card Doesn't Work
Ethernet card that has drivers built into the operating system. (Using this “type of card” will avoid any future questions about drivers possibly being installed incorrectly.) Turn on the MAGMA expansion chassis, and then turn on the computer. Chapter 7... -
Page 41: Support For 3 Rd Party Pci Cards
If the is still visible, the problem may be with the MAGMA expansion system. Please contact Magma Technical Support for further guidance and/or a replacement product. If an error shows on any of the PCIe to PCI Bridge Connections, call Magma Technical Support immediately. -
Page 42: Windows Error Codes
Party PCI Card driver. If necessary, contact the PCI Card’s manufacturer for updated PNP compatible drivers. If all else fails, contact Magma Technical Support for further assistance. On the Bridge: If you receive error code 12 on the first PCI to PCI Bridge, call Magma Technical Support. - Page 43 Other Codes On the PCI Card: Card Manufacturer’s Technical Support, after first verifying that the MAGMA expansion system is installed properly. If you are still having problems, contact Magma Technical Support for more help. Chapter 7 Troubleshooting M A G M A...
-
Page 44: Chapter 8 How To Get More Help
M A G M A Chapter 8 Frequently Asked Questions (FAQ) You can visit the MAGMA Technical Support FAQ pages on the Internet www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. -
Page 45: Magma Debug Utility
MAGMA Debug Utility Occasionally, Magma Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem. This file should be emailed to support@magma.com. This file should have a “.log” file extension. To create the *.log file, follow these instructions: Locate a file called dbgview.exe on the MAGMA CDROM. -
Page 46: Pciscope Software Utility
If you are experiencing problems setting up your system, you should run PCIScope before contacting the Magma Technical Support Group. With the MAGMA expansion chassis powered up and connected to your computer, load and launch the PCIScope application. The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear. - Page 47 You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then email this file to support@magma.com if you are experiencing configuration problems.
-
Page 48: Returning Merchandise To Magma
MAGMA will return any product that is not accompanied by an RMA number. Please note that MAGMA WILL NOT accept COD packages, so be sure to return the product freight and duties-paid. -
Page 49: Appendix Abus Hierarchy
Appendix A Bus Hierarchy The following figure is representative of the PCI Bus hierarchies for the 13 Slot PCI to PCI Expansion System. This figure pictorially conveys the overall PCI bus topology of the system. In general, we do not know what the actual Bus numbers are. We only know how they increment starting from the PCI expansion host card. -
Page 50: Appendix Bneed More Slots
In a desktop computer, the bios enumerates automatically behind PCI bridges. In the Magma configuration, the bios finds the Magma host card in a PCI slot. The bios configures it, and then looks beyond it to find any PCI cards installed in the expansion chassis. -
Page 51: Fan-Out
The 4 and 7 Slot Magma Expansion Systems each add two (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot adds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge. These bridges are the communication paths between the PCI cards and the computer resources. -
Page 52: Verify Your Configuration
Manager display when a Windows PC has 2 Expansion Systems connected in a “Fan-Out” configuration. Windows Device Manager with 2 PCI to PCI Expansion Systems Installed Appendix B PCI Expansion Host Card Magma Expansion Cable PCI Expansion Host Card for more information if you suspect this could in a “Fan-Out Configuration. -
Page 53: Daisy-Chaining
Daisy- Chaining Expansion Systems PCI Expansion 4, 7, 13Slot Chassis Host Card Proprietary Expansion Cable Magma Expansion Cable PCI Expansion Host Card Simply pla ce anotherHost Expansion Card into a vacant PCI slot on the 1st Expansion System. Then connect #1to #2 using the Expansion C able. -
Page 54: Verify Your Configuration
M A G M A Verify your configuration Before you start installing your PCI cards (refer to Cards and Drives for more information), you should confirm that everything is in proper working order. Refer to Installation for guidance in verifying the proper installation of your Expansion System. -
Page 55: Pci Card Conflicts
M A G M A Obviously, you will need to keep an eye on your system performance and make any adjustments that may be required, either to PCI card location or to Expansion System configuration, to obtain maximum performance. PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card, first try reorganizing the cards on the motherboard. - Page 56 M A G M A Problems with 3 Party cards might only be traceable once you have identified the expansion system containing the problem card. Remember, it may be necessary to identify the PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card.
-
Page 57: Finding The Problem Card
If you have already reinstalled and reseated everything according to instructions in Chapter 2, and the PCI to PCI Bridge is still not visible in the Apple System Profiler, call Magma Technical Support. Appendix B Need More Slots? -
Page 58: Appendix Ccompliance
Cet appareil numériqué de la classe A est conformé à la norme NMB- 003 du Canada The product(s) described in this manual complies with all applicable European Union (CE) directives. Magma will not retest or recertify systems or components that have been reconfigured by customers... - Page 60 Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 www.magma.com Manual P/N 09-09907-01-A1...