Customer Call Guide - U-Line U-3018RFOL-00 Service Manual
Modular 3000 series
120v, 3018/3024 models
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Also See for U-3018RFOL-00:
- Service manual (40 pages) ,
- Use and care manual (24 pages) ,
- Use & care manual (24 pages)
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Troubleshooting
Customer Call Guide
The following guide has been developed to help answer frequently asked questions. It can be used by persons scheduling service calls. These are
things the customer should consider before scheduling a service call.
Concern
The unit is not cold enough
The unit is too cold or freezing product
Frost or ice accumulating within the unit Heavy usage or high ambient
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Potential Causes
Door not closed (excessive frost,
sweating or icing may be observed)
Control set too warm
Dirty condenser
Installation problem
Control set too cold
Product not properly loaded in unit
Door not closed (excessive frost,
sweating or icing may be observed)
Normal
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Suggested Remedy
Manually defrost your unit and ensure that there are no
obstructions interfering with proper door closure.
Refer to the General Information section of this manual
for information on how to adjust the control colder
(allow 24 hours for temperature stabilization).
Refer to the maintenance section of this service manual
for condenser cleaning instructions.
Airflow through the grill (below the door in front)
cannot be obstructed. Also, the unit cannot be installed
behind a closed door or in a closet.
Refer to the General Information section of this manual
for information on how to adjust the control warmer
(allow 24 hours for temperature stabilization).
Ensure product is not pushed up against the back wall
or rear cooling plate of the unit when loading.
If the frost is persistent (most will clear up when the
ambient resumes normal), manually defrost the unit.
Manually defrost unit and ensure that there are no
obstructions holding the door open.
Some U-Line units are manual defrost and frost buildup
is normal. Refer to the General Information section of
this manual for information regarding defrosting your
unit.
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Troubleshooting
