Troubleshooting External Connections; Troubleshooting The Video Subsystem; Troubleshooting The Keyboard; Troubleshooting The Mouse - Dell PowerEdge 6850 System Installation Manual
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Also See for PowerEdge 6850:
- Hardware installation manual (142 pages) ,
- Information update (116 pages) ,
- User manual (29 pages)
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This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform
any of the procedures, see
"Troubleshooting External
Troubleshooting External Connections
Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard,
mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See
for the front-panel and back-panel connectors on your system.
Figure 2-2
Troubleshooting the Video Subsystem
Problem
Monitor is not working properly.
l
Video memory is faulty.
l
Action
1. Check the system and power connections to the monitor.
2. Run the appropriate online diagnostic test. See
If the tests run successfully, the problem is not related to video hardware. See
If the tests fail, see
"Getting
Troubleshooting the Keyboard
Problem
System message indicates a problem with the keyboard.
l
Keyboard is not functioning properly.
l
Action
1. Run the appropriate online diagnostic test. See
2. Examine the keyboard and its cable for signs of damage.
3. Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard.
4. Enter the System Setup program and ensure that the USB ports are enabled. See "Using the System Setup Program" in your User's Guide.
If the problem is not resolved, see
Troubleshooting the Mouse
Problem
System message indicates a problem with the mouse.
l
Mouse is not functioning properly.
l
Action
Connections."
"Using Server Administrator
Help."
"Using Server Administrator
"Getting
Help."
Diagnostics" in "Running System Diagnostics."
"Finding Software
Solutions."
Diagnostics" in "Running System Diagnostics."
Figure 2-1
and
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Table of Contents
Troubleshooting
