Monitor and Record Calls
Procedure
Step 1
Press Mute Video.
Step 2
Press Unmute Video to unmute the video.
Monitor and Record Calls
Monitoring and Recording allows you to monitor and record calls if desired. Your system administrator enables
this feature, which can be set up for automatic recording of all calls or recording of individual calls, when
required.
Procedure
To start or stop recording, press Record on your phone.
You may hear notification tones while you monitor and record calls. By default, the person who monitors the
call and records it (if also configured) does not hear the notification tones.
Save Volume
Your system administrator can set up your phone to automatically save the call volume, or allow you to save
the volume.
Procedure
Step 1
Step 2
View Active Call Statistics
Procedure
Step 1
Press Show Details or Select to show the Call Details screen.
Step 2
Press Call Statistics to view the Call Statistics (audio) screen.
a) Press Video to view the Call Statistics (video) screen.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and
SIP)
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Command or Action
While on a call, adjust the volume using the Volume Button.
If the Save Volume window appears, select Save or No.
Basic Operations
Purpose