Automatic meter initiated
carbon mixed bed water softener (42 pages)
Summary of Contents for WaterGroup HTO-185HEUF
Page 1
HTO—185HEUF Hardness, Taste & Odor Reduction System FOLLOWTHE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE UNIT PROPERLY VOIDS THE WARRANTY. BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS 1. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals.
Table of Contents PAGE Unpacking / Inspection Safety Guide Proper Installation Specification Before Starting Installation Installation Instructions System Start Up Programming Instructions About The System Maintenance Sanitizing Procedure Main Repair Parts Trouble Shooting Warranty Unpacking / Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note dam- age to the shipping cartons.
Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. Do not install or store where it will be maximum. Use a pressure reducing valve exposed to temperatures below freezing or to reduce the pressure.
Specifications WG185HTO25 WG185HTO38 WG185HTO50 WG185HTO75 Specifications 2188 2189 2190 2191 Factory Settings Salt Used ‐ Per Regeneration 6.0 lbs 9.0 lbs 12.0 lbs 18.0 lbs Water Used ‐ Regeneration 86.4 gal 148 gal 162.4 gal 224.8 gal Hardness Removal ‐ Grains 25,000 37,500 50,000 75,000 3 3 3 3 Tank #1 Carbon Quantity ‐ Cubic Feet 1.0 ft 1.50 ft 2.0 ft 3.0 ft 3 3 ...
Page 5
How Your Water Conditioner Works The principle behind water softening is simple chemistry. A water softener contains resin beads which hold electrically charged ions. When hard water passes through the softener, calcium and magnesium ions are attracted to the charged resin beads. It's the resulting re- moval of calcium and magnesium ions that produces soft water.
Installation Instructions 1. If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. 2. If you have a private well, turn the power off to the pump and then shut off the main wa- ter shut off valve.
System Start-Up Key Pad Configuration SETTINGS This function is to enter the basic set up infor‐ mation required at the time of installation. MANUAL This function is to initiate an immediate or REGEN delayed manual regeneration. DOWN / Increase or decrease the value of the settings SETTINGS MANUAL DOWN UP while in the programming mode. REGEN Manual Regeneration (Step / Cycle Valve) DELAYED REGENERATION IMMEDIATE REGENERATION Press and release the MANUAL REGEN. But- To start an immediate regeneration (or step ton to set a delayed regeneration that will valve through each position), press and hold occur at the regeneration time.
Programming Instructions The factory setting for WATER TYPE is WELL / OTHER. Do not adjust this setting until after start-up is complete. If the setting is changed to MUNICIPAL before start-up, the back wash cycle will be skipped. CHANGE SETTINGS duced by 20% compared to the Settings To change settings press the...
About The System Operation During A Power Failure In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure.
Page 11
New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 180 minutes. During this time, you may hear water running intermittently to the drain. Regeneration Process and Precision Brining When the system capacity is near exhausted, a regeneration is necessary to restore the sys- tem to full capacity.
Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes.
Page 13
Cleaning or Replacing Injectors Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean.
Page 14
Replacing Brine Line Flow Control (BLFC) TIP: Markings on the BLFC washer should face the direction as shown here. 1. Remove the red clip that secures the brine elbow. 2. Remove the BLFC holder from the elbow fitting. 3. Split the BLFC holder apart and remove the flow washer. 4.
Care of Your System To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your sof- tener to freezing or to temperatures above 100°F. Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron.
Main Repair Parts REPLACEMENT PARTS - TWIN TANK Replacement Part Number Part Description DWG # Quantity 60010052 POWER TRANSFORMER 120V-12V 60010002 BYPASS / METER 10010060 485 UP FLOW VALVE 10010033 185HE UPFLOW 60010048 TOP CONE 25020041 844 TANK (75) 25020042 948 TANK (100) 25020043 1054 TANK (150)
Main Repair Parts - Connectors REPLACEMENT PARTS - CONNECTORS Replacement Part Number Part Description DWG # Quantity 60010020 3/4" NPT ELBOW 60010019 1" NPT STRAIGHT 60010023 3/4" NPT STRAIGHT 60010079 VALVE COUPLING INLET 60010101 VALVE COUPLING OUTLET (METER SIDE) 60010025 PLASTIC SECURE CLIP 60010046 BYPASS SS CLIP...
Page 18
Control Valve Exploded View VALVE REPAIR PARTS LIST Replacement Replacement Part Description Part Description Part Number Part Number 60010127 INJECTOR SET #0000 BLACK 60010129 85HE UPFLOW PISTON ASSEMBLY 60010126 INJECTTOR SET #000 GREY 60010171 85HE DOWNFLOW PISTON ASSEMBLY 60010035 INJECTOR SET #00 VIOLET 60010130 85HE SEAL & SPACER KIT 60010034 INJECTOR SET #0 RED 60010131 85HE DLFC #1 1.5 GPM 60010033 INJECTOR SET #1 WHITE 60010132 85HE DLFC #2 2.0 GPM 60010032 INJECTOR SET #2 BLUE 60010133 ...
Page 19
Control Valve Parts List 185HE CONTROL VALVE (UPFLOW) Replacement MFG Part Number Part Description DWG # Quantity Part Number 5056087 Screw-M5x12(Hexagon) 5056088 Screw-M5x16(Hexagon With Washer) 5056047 End Plug Retainer 5031016 BNT85HE Piston Rod 5056097 Piston Pin 5031015 BNT85HE Quad Ring Plug Cover 5056070 Quad Ring 5031011...
Page 21
Power Head Parts List 185HE POWER HEAD (UPFLOW) Replacement MFG Part Number Part Description DWG # Quantity Part Number 5056084 Screw-ST3.5X13 5010037 Screw-ST2.9X10 13000416 Screw-ST3.5X25 5031007 BNT85HE Piston Rod Guide Plate 5056510 Motor-12v/2rpm 5030014 Motor Power Cable 11700005 Wire Connector 5056098 Motor Pin 5031006...
Trouble Shooting Issue Possible Cause Possible Solution A. Unit fails to initiate a 1. No power supply. Check electrical service, fuse, etc. regeneration cycle. 2. Defective circuit board. Replace faulty parts. 3. Power failure. Reset time of day. 4. Defective meter. Replace turbine meter. B. Water is hard. 1. By‐pass valve open. Close by‐pass valve. 2. Out of salt or salt level below water level. Add salt to tank. 3. Plugged injector / screen. Clean parts. 4. Flow of water blocked to brine tank. Check brine tank refill rate. 5. Hard water in hot water tank. Repeat flushing of hot water tank required. 6. Leak between valve and central tube. Check if central tube is cracked or o‐ring is damaged. Replace faulty parts. 7. Internal valve leak. Replace valve seals, spacer, and piston assembly. 8. Reserve capacity setting too low. Increase reserve capacity. 9. Not enough capacity. Increase salt dosage. C. Salt use is high. 1. Refill time is too high. Check refill time setting. 2. Defective flow control. Replace.
Ten Year Limited Warranty WaterGroup will replace the salt tank or cabinet tank, the fibreglass mineral tank, the ion exchange resin, and valve parts provided the failure is due to a defect in material or work- manship and not the result of damage from any of the conditions described in the general conditions of this warranty.