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WaterGroup HTO-185HEUF Owner's Manual

Hardness, taste & odor reduction system

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FOLLOWTHE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO
INSTALL THE UNIT PROPERLY VOIDS THE WARRANTY. BEFORE YOU
BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL
THE MATERIALS AND TOOLS
1. Avoid pinched o-rings during installation by applying (provided with install kit) NSF
certified lubricant to all seals.
2. This system is not intended for treating water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.
REVISION #
4
REVISION DATE MARCH 1, 2015
54831
HTO—185HEUF 
Hardness, Taste & Odor 
Reduction System 

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Summary of Contents for WaterGroup HTO-185HEUF

  • Page 1 HTO—185HEUF  Hardness, Taste & Odor  Reduction System  FOLLOWTHE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE UNIT PROPERLY VOIDS THE WARRANTY. BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS 1. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals.
  • Page 2: Table Of Contents

    Table of Contents PAGE Unpacking / Inspection Safety Guide Proper Installation Specification Before Starting Installation Installation Instructions System Start Up Programming Instructions About The System Maintenance Sanitizing Procedure Main Repair Parts Trouble Shooting Warranty Unpacking / Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note dam- age to the shipping cartons.
  • Page 3: Proper Installation

    Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. Do not install or store where it will be maximum. Use a pressure reducing valve  exposed to temperatures below freezing or to reduce the pressure.
  • Page 4: Specification

    Specifications WG185HTO25  WG185HTO38  WG185HTO50  WG185HTO75  Specifications  2188  2189  2190  2191  Factory Settings                        Salt Used ‐ Per Regeneration  6.0 lbs  9.0 lbs  12.0 lbs  18.0 lbs            Water Used ‐ Regeneration  86.4 gal  148 gal  162.4 gal  224.8 gal            Hardness Removal ‐ Grains  25,000  37,500  50,000  75,000  3  3  3  3  Tank #1 Carbon Quantity ‐ Cubic Feet  1.0 ft 1.50 ft 2.0 ft 3.0 ft 3  3 ...
  • Page 5 How Your Water Conditioner Works The principle behind water softening is simple chemistry. A water softener contains resin beads which hold electrically charged ions. When hard water passes through the softener, calcium and magnesium ions are attracted to the charged resin beads. It's the resulting re- moval of calcium and magnesium ions that produces soft water.
  • Page 6: Installation Instructions

    Installation Instructions 1. If your hot water tank is electric, turn off the power to it to avoid damage to the element in the tank. 2. If you have a private well, turn the power off to the pump and then shut off the main wa- ter shut off valve.
  • Page 7 Installation...
  • Page 8: System Start Up

    System Start-Up Key Pad Configuration SETTINGS  This function is to enter the basic set up infor‐ mation required at the time of installation.  MANUAL  This function is to initiate an immediate or  REGEN  delayed manual regeneration.  DOWN /  Increase or decrease the value of the settings  SETTINGS MANUAL DOWN UP  while in the  programming mode.  REGEN Manual Regeneration (Step / Cycle Valve) DELAYED REGENERATION IMMEDIATE REGENERATION Press and release the MANUAL REGEN. But- To start an immediate regeneration (or step ton to set a delayed regeneration that will valve through each position), press and hold occur at the regeneration time.
  • Page 9: Programming Instructions

    Programming Instructions The factory setting for WATER TYPE is WELL / OTHER. Do not adjust this setting until after start-up is complete. If the setting is changed to MUNICIPAL before start-up, the back wash cycle will be skipped. CHANGE SETTINGS duced by 20% compared to the Settings To change settings press the...
  • Page 10: About The System

    About The System Operation During A Power Failure In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure.
  • Page 11 New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts up to 180 minutes. During this time, you may hear water running intermittently to the drain. Regeneration Process and Precision Brining When the system capacity is near exhausted, a regeneration is necessary to restore the sys- tem to full capacity.
  • Page 12: Maintenance

    Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes.
  • Page 13 Cleaning or Replacing Injectors Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean.
  • Page 14 Replacing Brine Line Flow Control (BLFC) TIP: Markings on the BLFC washer should face the direction as shown here. 1. Remove the red clip that secures the brine elbow. 2. Remove the BLFC holder from the elbow fitting. 3. Split the BLFC holder apart and remove the flow washer. 4.
  • Page 15: Sanitizing Procedure

    Care of Your System To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your sof- tener to freezing or to temperatures above 100°F. Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron.
  • Page 16: Main Repair Parts

    Main Repair Parts REPLACEMENT PARTS - TWIN TANK Replacement Part Number Part Description DWG # Quantity 60010052 POWER TRANSFORMER 120V-12V 60010002 BYPASS / METER 10010060 485 UP FLOW VALVE 10010033 185HE UPFLOW 60010048 TOP CONE 25020041 844 TANK (75) 25020042 948 TANK (100) 25020043 1054 TANK (150)
  • Page 17: Main Repair Parts

    Main Repair Parts - Connectors REPLACEMENT PARTS - CONNECTORS Replacement Part Number Part Description DWG # Quantity 60010020 3/4" NPT ELBOW 60010019 1" NPT STRAIGHT 60010023 3/4" NPT STRAIGHT 60010079 VALVE COUPLING INLET 60010101 VALVE COUPLING OUTLET (METER SIDE) 60010025 PLASTIC SECURE CLIP 60010046 BYPASS SS CLIP...
  • Page 18 Control Valve Exploded View VALVE REPAIR PARTS LIST Replacement Replacement Part Description Part Description Part Number Part Number 60010127  INJECTOR SET #0000 BLACK  60010129  85HE UPFLOW PISTON ASSEMBLY  60010126  INJECTTOR SET #000 GREY  60010171  85HE DOWNFLOW PISTON ASSEMBLY  60010035  INJECTOR SET #00 VIOLET  60010130  85HE SEAL & SPACER KIT  60010034  INJECTOR SET #0 RED  60010131  85HE DLFC #1 1.5 GPM  60010033  INJECTOR SET #1 WHITE  60010132  85HE DLFC #2 2.0 GPM  60010032  INJECTOR SET #2 BLUE  60010133 ...
  • Page 19 Control Valve Parts List 185HE CONTROL VALVE (UPFLOW) Replacement MFG Part Number Part Description DWG # Quantity Part Number 5056087 Screw-M5x12(Hexagon) 5056088 Screw-M5x16(Hexagon With Washer) 5056047 End Plug Retainer 5031016 BNT85HE Piston Rod 5056097 Piston Pin 5031015 BNT85HE Quad Ring Plug Cover 5056070 Quad Ring 5031011...
  • Page 20 Power Head Exploded View...
  • Page 21 Power Head Parts List 185HE POWER HEAD (UPFLOW) Replacement MFG Part Number Part Description DWG # Quantity Part Number 5056084 Screw-ST3.5X13 5010037 Screw-ST2.9X10 13000416 Screw-ST3.5X25 5031007 BNT85HE Piston Rod Guide Plate 5056510 Motor-12v/2rpm 5030014 Motor Power Cable 11700005 Wire Connector 5056098 Motor Pin 5031006...
  • Page 22: Trouble Shooting

    Trouble Shooting Issue Possible Cause Possible Solution A. Unit fails to initiate a  1. No power supply. Check electrical service, fuse, etc. regeneration cycle. 2. Defective circuit board. Replace faulty parts. 3. Power failure. Reset time of day. 4. Defective meter. Replace turbine meter. B. Water is hard. 1. By‐pass valve open. Close by‐pass valve. 2. Out of salt or salt level below water level. Add salt to tank. 3. Plugged injector / screen. Clean parts. 4. Flow of water blocked to brine tank. Check brine tank refill rate. 5. Hard water in hot water tank. Repeat flushing of hot water tank required. 6. Leak between valve and central tube. Check if central tube is cracked or o‐ring is  damaged.  Replace faulty parts. 7. Internal valve leak. Replace valve seals, spacer, and piston  assembly. 8. Reserve capacity setting too low. Increase reserve capacity. 9. Not enough capacity. Increase salt dosage. C. Salt use is high. 1. Refill time is too high. Check refill time setting. 2. Defective flow control. Replace.
  • Page 23: Warranty

    Ten Year Limited Warranty WaterGroup will replace the salt tank or cabinet tank, the fibreglass mineral tank, the ion exchange resin, and valve parts provided the failure is due to a defect in material or work- manship and not the result of damage from any of the conditions described in the general conditions of this warranty.

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