Problem
Printing is not
possible or stops
during a job.
PROBLEMS RELATED TO PAPER FEEDING AND
OUTPUT
Problem
The original misfeeds
(automatic document
feeder).
Point to check
Is a tray out of paper?
Is the machine out of toner?
Has a paper misfeed occurred?
Is the output tray full?
Is the toner collection container full?
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Point to check
Is too much paper loaded in document
feeder tray?
Is the original a long original?
Is the original on thin paper?
Is the feed roller dirty?
Add paper as instructed by the message in the
touch panel.
Replace the toner cartridge.
When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see "MAINTENANCE"
(page 1-44) in "1. BEFORE USING THE MACHINE".
Remove the misfeed as instructed by the message
in the touch panel.
☞
REMOVING MISFEEDS
Remove the output from the tray and resume
printing.
When the output tray becomes full, a detector activates
and stops printing.
Replace the toner collection container as instructed
by the message in the touch panel.
☞
1. BEFORE USING THE MACHINE
"MAINTENANCE" (page 1-44)
Check the Paper Tray Settings and see if
checkmarks appear in the checkboxes of each
mode (Feeding Approved Job).
Functions without a checkmark cannot be used for
printing using that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > "Change" >
Make sure that the stack of paper in the tray is not
higher than the indicator line.
When using the automatic document feeder to scan
a long original, set the scan size to [Long Size].
(Note that long originals cannot be copied using the
copy function.)
Use the document glass to scan the original.
Clean the surface of the original feed roller.
☞
1. BEFORE USING THE MACHINE
"MAINTENANCE" (page 1-44)
8-36
TROUBLESHOOTING
Solution
(page 8-9)
(Each mode)
Solution
Contents