HL3070CW Windows Network Connection Repair Instructions
2. PING the Brother machine:
a. With the DOS screen still open, type: PING xxx.xxx.xxx.xxx (Where xxx.xxx.xxx.xxx is the
Brother machine's IP Address listed on the network configuration page printed in PART 2.)
b. Press ENTER on your keyboard. The computer will ping, or try to communicate with the
Brother machine. When completed, you will receive the PING STATISTICS.
c.
If the number of packets received is zero, then there is a communication problem between the
Brother machine and the Computer. (NOTE: Some packets may be lost even if the
connection is active. This is especially true in a wireless environment where environmental
factors can interfere with the network communication.) You will need to reset and configure
the wireless network card.
PART 4: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
1. On the computer Click START -> CONTROL PANEL -> PRINTERS
2. Verify that the Brother printer is in the list. If the Brother printer is listed, continue on. If the Brother
printer is not listed, the driver may not be installed properly.
3. Verify that the brother printer is set as default. This is especially important if you use the print icon to
print from within applications. If the Brother printer is set as the default printer, it will have a check
mark in front of the icon. To set your Brother machine as the default printer, RIGHT CLICK on the
Brother printer and select SET AS DEFAULT (PRINTER).
PART 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
1. On the computer Click START -> CONTROL PANEL -> PRINTERS
2. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an
example of what you may see:
Status: Ready (Could also state: OFFLINE or PAUSED)
Documents: 0 (Could be any number)
3. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL
ALL DOCUMENTS. This should clear the queue.
4. If the status states:
OFFLINE: right-click on the Brother printer and select USE PRINTER ONLINE. This should set the
printer driver ONLINE.
PAUSED: right-click on the Brother printer and select RESUME PRINTING. This should allow the
printer to resume printing.
PART 6: CONFIGURE THE DRIVER PORT SETTINGS:
1. On the computer Click START -> CONTROL PANEL -> PRINTERS
2. Right click on the Brother printer and left click on PROPERTIES. The Brother printer driver properties
screen will now appear.
3. Click the PORTS tab.
4. You will see a list of the available communication ports on your PC (Ex: LPT1:, LPT2:, COM1:, ETC)
Scroll down the list and you will see the current network port of your printer. Make a note of this port.
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