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Epson EPL-N4000 Quick Reference Manual
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Epson EPL-N4000 Quick Reference Manual

Epson EPL-N4000 Quick Reference Manual

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Summary of Contents for Epson EPL-N4000

  • Page 2 This Quick Reference Guide contains information on clearing paper jams, understanding printer error messages and changing the imaging cartridge. Attach the included quick reference box to the front of your printer as shown below as a convenient place to keep this guide. For more details on the items covered in this guide and about your printer in general, see the Reference Guide.
  • Page 3 Preventing Paper Feed and Paper Jam Problems To prevent frequent paper feed or paper jam problems, use this checklist of corrective measures. Use a higher-quality paper, one that is not too thin or rough. Fan a stack of paper and tap it on a flat surface to even its edges before you load it.

  • Page 4: Clearing Paper Jams

    Clearing Paper Jams When a paper jam occurs, message appears on the control panel. indicates areas where jams may be occurring, such as (lower cassette 1). See the messages below for instructions on clearing paper jams in each area. Note: Check for jams at all paper sources or paths indicated on the control panel.
  • Page 5 (LC3 is part of an option) This message indicates that paper jam may be occurring in lower cassette 1, 2, or 3 ( appears if the optional Large Capacity Paper Unit is installed). Pull out the indicated cassette (lower cassette 1, 2, or 3).
  • Page 6 After that, if the control panel still indicates , completely remove the indicated cassette. Carefully remove any sheets that have fed part way into the printer. Reinstall the removed cassette. Caution: if you completely removed a cassette, be sure to put it back into its original position.
  • Page 7 This message indicates that there may be a paper jam in the MP (Multi Purpose) Tray. Move the paper guide on the MP tray outwards. Remove all the paper from the tray, and discard any wrinkled or folded sheets. Tap the edges of the paper stack on a flat surface. Then reload the paper in the MP tray, making sure it is evenly aligned and rests below the maximum paper mark.
  • Page 8 After that, if the control panel still indicates completely remove the MP tray. Carefully remove any sheets that have fed part way into the printer. Reinstall the removed tray and reinsert the paper. This message indicates that there may be a paper jam inside cover A.
  • Page 9 Remove any paper you find jammed inside the printer. Note: Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water.
  • Page 10 If the paper is difficult to remove, use the gear lever inside cover A shown below. Push the lever in and up repeatedly to feed the jammed paper back out cover A. Warning: When opening the printer, do not touch the hot areas indicated on the caution labels inside cover If necessary, open the front cover to remove the imaging cartridge and any paper left in the paper...
  • Page 11 If the control panel indicates another area, check for paper jam there. (C is part of an option) This message indicates that there may be a paper jam inside cover B or C. Open the indicated cover (B or C on left side of the printer).
  • Page 12 (LC4 and LC5 are both part of an option) This message indicates that there may be a paper jam in optional lower paper cassette 4 or 5. Pull out the indicated cassette (lower paper cassette 4 or 5). Remove any wrinkled or folded sheets. Tap the edges of the paper stack on a flat surface.
  • Page 13 Make sure you are using the correct paper size and that your paper meets the specifications for this printer. If you do not find any jammed paper, reinstall the tray into the cassette. Clear other paper jams that are indicated on the control panel.
  • Page 14 (ENV is an option) This message indicates that there may be a paper jam in the optional Envelope Feeder. Carefully pull out the jammed paper, along with all the loaded envelopes. Tap the edges of the envelope stack on a flat surface. Then reload the envelopes in the envelope tray, making sure they are evenly aligned and rest below the maximum paper mark.
  • Page 15 Carefully remove any envelopes that have fed part way into the printer. Reinstall the removed feeder and reinsert the envelopes. (D is part of an option) This message indicates that paper jam may be occurring inside of cover D, or the optional Multibin Unit. Open cover D on left side of the optional Multibin Unit.
  • Page 16 If you do not find any jammed paper, it may be in other area. Close cover D. Check the bins for any jammed paper and remove it. When the paper jam is cleared completely, the jammed page’s print data is automatically reprinted.
  • Page 17 Open cover DM on left side of the Duplex Unit. Open the transparent cover inside. Carefully remove any paper you find jammed in cover DM. If you cannot find any jammed paper, it may be in another area. Close cover DM. If you removed the Envelope Feeder, reinstall it.

  • Page 18: Status And Error Messages

    Status and Error Messages This section contains an alphabetical list of status, error, and warning messages that appear in the control panel display. Can’t Print Duplex The printer cannot work in double-printing feature. Make sure you are using an appropriate type and size paper for the Duplex Unit.
  • Page 19 Cover A Open Cover A, on the left side of the printer, is open. Pull up the latch on cover A, then close the cover by pushing it into the printer. Warning: Do not touch the hot areas indicated on the caution labels inside cover A.
  • Page 20 Cover DM Open Cover DM, on the left side of the optional Duplex Unit, is open. Pull the latch on cover DM and push back to close. DM Error xxx An error has occurred on the optional Duplex Unit. Turn off the printer, wait 5 seconds, then turn the printer back If the message still appears, call your dealer or a qualified service person.
  • Page 21 Image Crtg ID Error The printer recognizes that the imaging cartridge installed in your printer is not correct. Make sure you are using the proper EPSON imaging cartridge and replace it if needed. See “Replacing the Imaging Cartridge” on page 28.
  • Page 22 Insert Imaging Crtg The imaging cartridge is not correctly installed. See “Replacing the Imaging Cartridge” on page 28 to reinstall it. Invalid Aux I/F Card The printer cannot read the installed optional interface card. Turn off the printer, then remove the card. Reinstall a proper card.
  • Page 23 Invalid Size LC x You selected a paper size which is unavailable in lower cassette x (1 to 5). Change the paper size or paper source to continue the print job. Jam xxx xxx xxx xxx Paper is jammed in the tray, cassettes, covers, or other devices indicated by xxx.
  • Page 24 Manual Feed xxx yyy Manual Feed mode is specified for the current print job. Make sure the paper size indicated by yyy is loaded in xxx paper source, then press On Line. If you do not want to print this job in manual mode, press Continue.
  • Page 25 Multibin Error xxx An error occurred with the optional Multibin Unit. Turn off the printer, wait 5 seconds, then turn it back on. If the message still appears, contact your dealer or a qualified service person. Multibin x Full The bin x (1 to 10) on the optional Multibin Unit is full with printed sheets.
  • Page 26 Paper Out xxx yyy There is no paper in the specified paper source (xxx). Load paper of the indicated size (yyy) into the paper source. See “Basic Printing Operations” on page 1-4 of your Reference Guide or “Using the Options” on page 3-57 of your Reference Guide for instructions on loading paper.
  • Page 27 Reset All All printer settings have been reset to the user default configuration, or the last settings that were saved. Reset to Save You have changed the SelecType setting but the new setting is not activated immediately after exiting SelecType. To activate the new setting, do one of the following: (1) exit SelecType by pressing Continue or On Line (the new setting is activated after the current print job is finished), or (2) reset the printer by pressing...
  • Page 28 Service Req xyyy A controller error or a print engine error has been detected. Write down the error number listed on the display and turn off the printer. Wait at least five seconds and then turn it back on. If the error message still appears, turn off the printer, unplug the power cord, and contact a qualified service person.
  • Page 29 Toner Low The printer is almost out of toner. Prepare a new imaging cartridge to replace the current one with. Toner Out You must replace the imaging cartridge. See “Replacing the Imaging Cartridge” on page 28. Press Continue to print one more page. Turn Paper LC x The paper in the indicated lower cassette has been loaded incorrectly.

  • Page 30: Replacing The Imaging Cartridge

    Replacing the Imaging Cartridge If your printed images become faint, enter the SelecType Setup menu and use the Toner function to find out approximately how much toner remains in the imaging cartridge. Simply count the asterisks between the (empty) and the (full) on the display.
  • Page 31 While holding the new imaging cartridge horizontally, gently shake it a few times to distribute the toner evenly. Remove the attached sheet. Open cover A by pulling the latch, then open the front cover. latch Warning: When opening the printer, do not touch the hot areas indicated on the caution labels inside cover...
  • Page 32 Holding the grip and the tab on the imaging cartridge, insert it into the printer until it is housed completely. Make sure the tab is pushed down and flush with the imaging cartridge. Otherwise, you cannot close the front cover or cover A. Slowly pull the clear seal all the way out with firm, even force.
  • Page 33 10. Release the front cover; it will close automatically. 11. Close cover A by pushing it up and into the printer. Warning: Do not touch the hot areas indicated on the caution labels inside cover A. Caution: Never transport the printer with the imaging cartridge installed.