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IBM System x3250 4364 Problem Determination And Service Manual page 119

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 4364, 4365, or 4366 server," on page 15 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
201-xxx-n99
Multiple DIMM failure.
Note: n = bank number of failing pair
206-xxx-000
Failed diskette drive test.
215-xxx-000
Failed CD or DVD test.
217-198-xxx
Could not establish drive parameters.
217-xxx-000
Failed fixed disk test.
217-xxx-001
Failed fixed disk test.
Action
1. See the error text to identify the failing DIMMs.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. DIMMs in bank n
b. (Trained service technician only) System
board
1. Run the diskette drive test again, using another
diskette.
2. Reseat the diskette drive cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Diskette drive
b. (Trained service technician only) Operator
information panel assembly
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. (Trained service technician only) Operator
information panel assembly
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. (Trained service technician only) CD/DVD
interface card
1. Check the drive cables from the controller to the
backplane or back plate.
2. Reseat the hard disk drive.
3. Replace the following components in the order
shown, restarting the server each time:
a. Hard disk drive
b. Drive cable
c. (Hot-swap models) SAS/SATA controller
d. Hard disk drive backplane or back plate
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
101
Chapter 5. Diagnostics

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System x3250 4365System x32504366

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