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Brother MFC-J680DW Basic User's Manual
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Brother MFC-J680DW Basic User's Manual

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See also: User Manual
Basic User's Guide
MFC-J680DW
MFC-J880DW
MFC-J885DW
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and
information, see the Online User's Guide at
solutions.brother.com/manuals

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Summary of Contents for Brother MFC-J680DW

  • Page 1 Basic User's Guide MFC-J680DW MFC-J880DW MFC-J885DW Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 Register your product online at http://www.brother.com/html/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register Your Product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product if you lose your receipt;...

  • Page 4: For Customer Service

    In Canada: http://www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service. Service Center Locations (Canada only) For the location of a Brother authorized service center, visit http://www.brother.ca/support.

  • Page 5: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
  • Page 6 PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR...
  • Page 7 (MFC-J880DW/MFC-J885DW) If your ™ Android device supports Near Field Use Brother iPrint&Scan to check the Communication (NFC), print and scan just by machine status and access various functions touching your device to the NFC logo on the from mobile devices.
  • Page 8 AirPrint to print from OS X v10.8.5 or later Solutions Center and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print Guide This Guide provides details about how to use PDF file / Brother ™...
  • Page 9 Print ® Basic User's Guide Print from your computer (Windows Macintosh) Print from your mobile device (Brother Mobile Print/Scan Guide iPrint&Scan) Print using the AirPrint function AirPrint Guide Print using the Google Cloud Print Google Cloud Print Guide...
  • Page 10 For Windows users only: you can also access your machine's guides by using Brother Utilities. The Brother Utilities tool is included in the standard installation and, once installed, you can find it either as a shortcut on your desktop, or from the Windows Start menu.
  • Page 11 Questions or Problems? Please take a look at our FAQs, solutions, and videos online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at http://support.brother.com • Provides several ways to search! • Displays related questions for more information •...

  • Page 12: Definitions Of Notes

    Definitions of Notes We use the following symbols and conventions throughout this User's Guide: IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. NOTE NOTE specifies the operating environment, conditions for installation, or special conditions of use.

  • Page 13: Compilation And Publication Notice

    To keep your machine’s performance up-to-date, check there for the latest firmware upgrades. Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 14: Table Of Contents

    Copy Options ....................19 Scan........................22 ® Scan from Your Computer (Windows ) ..............22 ® Scan Using ControlCenter4 Home Mode (Windows ) ........22 Scan Using the Scan Button on Your Brother Machine...........23 Scan Using the Scan Button on the Machine ..........23...
  • Page 15 Receive Faxes on Your Computer (Windows only) ........37 Routine Maintenance ..................39 Clean the Scanner....................39 Check the Print Quality....................39 Check the Print Alignment from Your Brother Machine ...........41 Troubleshooting ....................42 Identify the Problem....................42 Error and Maintenance Messages................44 Transfer Your Faxes or Fax Journal Report...........51 Troubleshooting for Wireless LAN setup ..............52...
  • Page 16 Troubleshooting for Other Print Problems .............59 Document and Paper Jams ..................60 Document Jams.....................60 Printer Jam or Paper Jam................61 Appendix ......................68 Enter Text on Your Brother Machine................68 Supply Specifications ....................69 Index ........................70...

  • Page 17: General Information

    General Information Control Panel Overview MFC-J680DW 1. 2.7" Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this Touchscreen. Adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. 2. Touchpanel (Back) Press to go back to the previous menu.
  • Page 18 Power On/Off Press to turn on the machine . Press and hold down to turn off the machine. The Touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
  • Page 19 3. Touchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. While the machine is in Sleep Mode, the Home icon blinks. (Cancel) Press to cancel an operation (available when illuminated in red). Power On/Off Press to turn on the machine .

  • Page 20: Touchscreen Lcd Overview

    Fi setup, Shortcuts, Ink levels and Setup screens. (MFC-J680DW/MFC-J885DW in USA Home Screen 1 only) appears when you purchase a Demo Brother machine. After you print from a computer or use iPrint&Scan, will Demo disappear from the Home screen. While appears,...
  • Page 21 For more information, see the Web Connect Guide: solutions.brother.com/ manuals • [Apps] Press to connect the Brother machine to the Brother Apps service. For more information, see the Web Connect Guide: solutions.brother.com/ manuals 8. [Stored Fax(es):] • There are three Shortcuts screens.

  • Page 22: Cloud Service Notifications

    Doing this may cause an error. Cloud Service Notifications If you use Brother Web Connect and [New Function Notice] is set to [On], notifications about cloud services will appear on the Home screen.

  • Page 23: Access Brother Utilities (Windows ® )

    Choose the operation you want to use. ® (Windows Uninstall the Brother Software and Drivers Brother Utilities is an application launcher ® that offers convenient access to all Brother (Windows applications installed on your computer. Launch (Brother Utilities). Do one of the following: ®...

  • Page 24: Paper Handling

    Paper Handling Load Paper Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Load paper in the paper tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the...
  • Page 25 Fan the stack of paper well. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Gently load paper in the paper tray with Always fan the stack of paper well to the printing surface face down.

  • Page 26: Load Photo Paper

    Load Photo Paper guides (1) touch the edges of the paper and the paper is flat in the tray. Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4" x 6")/(10 x 15 cm) or Photo L (3.5"...
  • Page 27 Slide the manual feed slot paper guides IMPORTANT to fit the width of the paper you are using. • DO NOT load more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. •...
  • Page 28 Using both hands, gently adjust the until it locks into place, and then unfold manual feed slot paper guides to fit the the paper support flap (2). paper. • If the document does not fit on one sheet, the Touchscreen will prompt you to load another sheet of paper.

  • Page 29: Change The Check Paper Size Setting

    • Error and Maintenance Messages on Setting] > [Paper Type]. page 44 Press a or b to display the [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy] option, and then press the option you want. Press [Paper Size]. Press a or b to display the paper size options, and then press the option you want.

  • Page 30: Recommended Print Media

    Media heat. • Avoid touching the shiny (coated) side of photo paper. For the best print quality, we recommend using the Brother paper listed in the table. IMPORTANT Brother paper DO NOT use the following kinds of paper: Paper Type Item •...

  • Page 31: Print

    ® (Windows Select the print command in your application. Select Brother MFC-XXXX (where XXXX is the name of your model). Click Print. • Make sure the back cover is closed. • If paper is curled, straighten it and put it Complete your print operation.

  • Page 32: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )

    Select the print command in your Portrait or Landscape option to set the application. orientation of your printout. Select Brother MFC-XXXX (where If your application software contains a XXXX is the name of your model), and similar layout feature, we recommend then click the printing properties or using the one in the application.
  • Page 33 Click the Photo tab. Select the folder that contains the image you want to print. Select images you want to print by clicking the image in the image viewer and selecting the check box under the image. Specify the number of copies you want to print (1-99) by clicking Click Print.

  • Page 34: Copy

    Copy Copy a Document Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face down on the scanner glass. Change the copy settings, if needed. • When you load paper other than Letter size Plain Paper, you must change the [Paper Size] and [Paper Type] settings by pressing the [Options]...

  • Page 35: Copy Settings

    Copy Settings Copy Options To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. • When you select the Normal or Fast option, Plain Paper is the only Paper Type option. Paper Type Select a paper type.
  • Page 36 Option Description Poster 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 2-sided→2-sided Advanced Ink Save Mode (MFC-J880DW/MFC-J885DW) Settings Prints colors lighter and emphasizes the outlines of images. Thin Paper Copy (MFC-J880DW/MFC-J885DW) Avoid bleeding through thin paper when copying. Book Copy (MFC-J880DW/MFC-J885DW) Correct dark borders and skew when copying from the scanner glass.
  • Page 37 Option Description Watermark Copy (MFC-J880DW/MFC-J885DW) Place text in your document as a watermark. Remove Background Color Removes the document's background color in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the copy settings that you use most often by setting them as the default settings.

  • Page 38: Scan

    Brother machine. Use the software If you scanned multiple pages using the applications provided by Brother, or use your ADF, click the left or right arrow buttons favorite scanning application. to preview each scanned page.

  • Page 39: Scan Using The Scan Button On Your Brother Machine

    Scan Using the Scan Press [Scan] > [to File]. Button on Your Brother If the machine is connected over the Machine network, press a or b to display the computer where you want to send data, Scan Using the Scan Button and then press the computer name.

  • Page 40: File Type

    Select the scan settings you want to change, and then press [OK]. • [Scan Type] Select the scan type for your document. • [Resolution] Select the scan resolution for your document. • [File Type] Select the file format for your document.

  • Page 41: Photocapture Center

    PhotoCapture Center Print Photos Directly • Press to display the from Media keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard. Preview and Print Photos Press [OK]. and Movie Files from Media Press [OK]. Preview your photos on the LCD before you print them.

  • Page 42: Fax

    • To enter a space, press [Space]. interference is a recurring problem on your telephone line, you may prefer to use it only when needed. Press To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].

  • Page 43: Receive Modes

    • [Normal] sets the modem speed at Receive Modes 14,400 bps. Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may Press want to change the Ring Delay before using these modes. • VoIP (Voice over IP) is a type of phone Fax Only system that uses an Internet [Fax Only] mode automatically will...

  • Page 44: Choose The Correct Receive Mode

    Choose the Correct Receive Will you be using your Brother machine on the same line as your telephone? Mode • Do you want to receive voice calls and faxes automatically? The correct Receive Mode for you is determined by the external devices and...

  • Page 45: Set The F/T Ring Time (Pseudo/Double-Ring)

    Because the F/T ring is a setting only on your answers in [Fax Only] and [Fax/ Brother machine, extension and external Tel] modes. telephones will not ring; however, you can still answer the machine's call on any telephone.

  • Page 46: Store Numbers

    Store Numbers Change or Delete Address Book Names or Numbers You can set up your machine to store fax numbers in the Address Book. You can change or delete an Address Book name or number that has already been If you lose electrical power, the Address stored.
  • Page 47 How to change the stored name or number: To change a character, press d or c to position the cursor to highlight the character you want to change, and then press . Enter the new character. Press [OK] to finish. Press...

  • Page 48: Telephone Services And External Devices

    Telephone Services and External Devices You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide.

  • Page 49: Fax Using Your Machine

    Fax Using Your Machine Send a Fax • [Caller ID history] (Select a number from the Caller ID history.) Press [Call History] > [Caller Load your document in the ADF or on ID history]. the scanner glass. Choose the number you want, and then press [Apply].

  • Page 50: Set Fax Preview To On

    Do one of the following: • This feature is available only for black • If you are using the ADF, the machine and white faxes. starts scanning and sending the • When Fax Preview is turned on, a document. backup copy of received faxes will not be •...

  • Page 51: Preview New Faxes

    Preview New Faxes If you want to print or delete all the faxes in the list, press [Print/Delete]. Related Models: Do one of the following: MFC-J880DW/MFC-J885DW • Press [Print All(New Faxes)] to When a fax is received, a message appears print all faxes you have not yet viewed.
  • Page 52 Button Result If the fax has multiple pages, do one of the following: • Press Print All Pages to print the whole message. A Touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes. To keep the fax in the machine's memory, press •...

  • Page 53: Fax Using Your Computer (Pc-Fax)

    Computer ® Computer (Windows only) The Brother PC-FAX feature lets you send a Use Brother's PC-FAX software to receive file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
  • Page 54 ® ® • (Windows XP, Windows Vista ® Windows Click Start > All Programs > Brother > Brother Utilities > PC- FAX > Receive. ® • (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).

  • Page 55: Routine Maintenance

    Routine Maintenance Clean the Scanner Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print Unplug the machine from the AC power head nozzles may be clogged. Print the Print outlet.
  • Page 56 If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.

  • Page 57: Check The Print Alignment From Your Brother Machine

    When the print alignment is not adjusted correctly, text looks blurry or crooked, like Alignment from Your this. Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. After the print alignment is adjusted correctly, text looks like this.

  • Page 58: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 59 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error, please refer to the Online User's Guide: Error and Maintenance Messages or see FAQs on the Brother Solutions Center at http://support.brother.com...

  • Page 60: Error And Maintenance Messages

    If the Touchscreen displays errors and your Android device supports the NFC feature, touch your device to the NFC logo on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 61 Error Message Action Cannot Detect Ink Use a new Genuine Brother Innobella Ink Cartridge. If the error is not Volume cleared, call Brother Customer Service. Cannot Print One or more of the ink cartridges have reached the end of their lives.
  • Page 62 Error Message Action Ink Absorber Pad The ink absorber box or flushing box must be replaced. Call Brother Full Customer Service or a Brother Authorized Service Center to have your machine serviced. Reasons for cleaning are: 1. The machine automatically cleans itself after you remove the power cord and plug it back in.
  • Page 63 Error Message Action Jam C Rear Remove the jammed paper. See Related Information: Printer Jam or Paper Jam at the end of this section. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper.
  • Page 64 Error Message Action No Paper Fed Do one of the following: • Refill the paper tray, and then follow the on-screen instructions. • Remove and reload the paper, and then follow the on-screen instructions. The photo bypass tray is in the wrong position. Return the photo bypass tray to the Normal printing position when you use cut sheet paper.
  • Page 65 Error Message Action Paper Size 1. Check that the paper size you chose on the machine's display Mismatch matches the size of the paper in the tray. See Related Information: Change the Paper Size and Paper Type at the end of this section. 2.
  • Page 66 Error Message Action Unable to Clean A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Open the scanner cover and remove any foreign objects and paper Initialize XX scraps from inside the machine. Unable to Print If the error message continues, transfer your faxes to another fax machine or your computer before disconnecting the machine so you...

  • Page 67: Transfer Your Faxes Or Fax Journal Report

    Related Information • Load Paper in the Manual Feed Slot on page 10 • Change the Check Paper Size Setting on page 13 • Change the Paper Size and Paper Type on page 13 • Telephone Line Interference/VoIP on page 26 •...

  • Page 68: Troubleshooting For Wireless Lan Setup

    • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/ authentication method/encryption method/Network Key), the information may be incorrect.
  • Page 69 The security information (SSID/Network Key) is incorrect. Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.

  • Page 70: Fax And Telephone Problems

    Fax and Telephone Problems If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labeled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 71: Troubleshooting For Other Fax Problems

    If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Plug the telephone line cord directly from the telephone wall jack to your Brother machine’s LINE jack.
  • Page 72 Difficulties Suggestions Dialing does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner.

  • Page 73: Print Or Scan Problems

    Print or Scan Problems IMPORTANT Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you cannot print or scan a document, check the following: All of the machine's protective parts have been removed. The interface cables are securely connected to the machine and the computer.
  • Page 74 Try printing with your machine. If the problem still remains, uninstall and reinstall the printer driver. If the problem still remains after trying all the above, try the following: For a USB interface connection • Change the USB cable for a new one. •...

  • Page 75: Troubleshooting For Other Print Problems

    If you are printing a photo from your computer, set the Media Type in the printer driver. Photo paper does not When you print on Brother Photo paper, load one extra sheet of the feed correctly. same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 76: Document And Paper Jams

    Document and Paper Jams Document Jams Document is Jammed inside the ADF Unit Related Information • Error and Maintenance Messages on Take any paper that is not jammed out page 44 of the ADF. Document is Jammed in the Top of Lift the document cover.

  • Page 77: Printer Jam Or Paper Jam

    Unplug the machine from the AC power Close the document cover. outlet. IMPORTANT Press (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 78 Pull the two green levers inside the If the LCD displays [Repeat Jam A machine to release the jammed paper. Inside/Front], move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
  • Page 79 from the power source and take out the Slowly pull the jammed paper (1) out of paper. the machine. • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
  • Page 80 Close the Jam Clear Cover. Make IMPORTANT sure the cover is closed completely. (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 81 Slowly pull out the jammed paper (1). d. Close the Jam Clear Cover. Make sure the cover is closed completely. If the LCD displays [Repeat Jam B Front], do the following: a. Make sure you look carefully inside Put the paper tray firmly back in the (1) for any scraps of paper.
  • Page 82 Squeeze both levers (1), and then open IMPORTANT the Jam Clear Cover at the back of the machine. (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 83 until it locks into place, and then unfold the paper support flap (2). Reconnect the power cord.

  • Page 84: Appendix

    • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the Touchscreen.

  • Page 85: Supply Specifications

    Service Life of Starter ink cartridges are included in the box with your Brother machine. The Ink Cartridge first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery tubes.

  • Page 86: Index

    ADF (automatic document feeder).18, 23 document........60 Automatic paper..........61 fax receive........27 Manual Brother receive..........27 Brother numbers.........i Manual feed slot........10 Customer Service......ii FAQs (Frequently Asked Questions)..i product support........ii service centers........ii Paper check paper setting......13 how to load ........8 Photo bypass tray........
  • Page 87 fax and telephone problems ...54 print or scan problems ....57 Voice Mail..........32 VoIP systems......... 26, 32 Warranty is in the box Notice of disclaimer ......iv Wireless LAN report......52...
  • Page 88 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper...

This manual is also suitable for:

Mfc-j880dwMfc-j885dwMfc-j985w

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