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Aastra DT690 User Manual
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Aastra DT690 User Manual

Aastra DT690 User Manual

Md evolution communication platform
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DT690
MD Evolution Communication Platform
USER GUIDE

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Summary of Contents for Aastra DT690

  • Page 1 DT690 MD Evolution Communication Platform USER GUIDE...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Table Of Contents

    Contents Contents Welcome Important User Information Safety Instructions Intrinsic Safety Preparing for Use IPEI Code System Version PIN Code Accessibility and Voice Quality Description Functions and Accessories Display Information Menu Structure Switching On and Off Switching on Switching off Profiles Add new profile Delete profile Contacts...
  • Page 4 DT690 My Favourites Add a Favourite Delete a Favourite Settings Sound & Alerts Display Time and Date Settings Changing Answering Methods Modifying the Size of Messages Language Connections 10.1 Headset 10.2 Bluetooth 10.3 System 10.4 In Charger Incoming Calls 11.1 Answering Calls 11.2...
  • Page 5 DT690 13.4 Blind Transfer 13.5 Put a Call on Hold 13.6 Adjust the Volume during a Call 13.7 Mute Microphone 13.8 Loudspeaking Function 13.9 Call Diversion 13.10 Conference Messaging 14.1 Message List 14.2 Receiving a Message Voice Mail Services 15.1 Receiving a Voice Mail 15.2...
  • Page 6 DT690 16.6 Write Text Call Forwarding Services 17.1 Variable Call Forwarding 17.2 Call Forwarding Cancellation 17.3 Call Forwarding on Mini-Message 17.4 Follow-Me Service SMS Text Messages (optional) 18.1 Receive Text Messages (SMS) 18.2 Send Text Messages (SMS) Group Services 19.1 Hunt Groups 19.2...
  • Page 7 DT690 Installation 23.1 Check for completeness 23.2 Charging the Battery 23.3 Charging Spare Batteries 23.4 Replacing the Battery 23.5 Chargers 23.6 Headset 23.7 Hinge-type Clip 23.8 Swivel-type Clip 23.9 Bluetooth Headset 23.10 Portable Device Manager Useful Hints Reference 25.1 Terminology 25.2...
  • Page 8 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 9: Welcome

    Welcome Welcome Welcome to the user guide for the DT690 cordless phone. This guide describes the available features of the telephone when it is connected to MD Evolution Communication Platform from Aastra. The User Guide describes the facilities of the MD Evolution Communication Platform and the Cordless phone DT690 with a default programming.
  • Page 10 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 11: Important User Information

    THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 12 If trouble is experienced with this equipment, for repair or warranty information, please contact your Aastra business partner http://www.aastra.com. This equipment is not intended to be repaired by the customer (user). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 13: Safety Instructions

    Do not attempt to disassemble or alter any part of the phone, the charger(s) or the battery-pack. Disassembly or alteration may result in electrical shock or irreversible damage to the equipment. Only a qualified service personnel or an authorized Aastra partner should conduct internal inspections, alterations and repairs. •...
  • Page 14 DT690 Warning! The handset may retain small magnetic objects around the mouthcap or earcap region. Please check and remove before use. 2.1.2 Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
  • Page 15 Important User Information • Do not pull on cables. 2.1.4 Charging and batteries This product should only be used with the following battery: • Art.No.: 660190 Battery Single chargers shall only be connected with power adapters supplied by the manufacturer, see list above. Precautions: Please read carefully the following important precautions before the first time use of the batteries.
  • Page 16 DT690 • The battery is replaceable, however it is not the intention to do this frequently. • Only charge the battery when placed in the phone. • Use only the specified battery-packs for your product. • Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire.

  • Page 17: Intrinsic Safety

    Avoid squeezing the phone between furniture and your body when carrying the phone in your pocket or attached to clothing. Intrinsic Safety The DT690 cordless phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion. Preparing for Use Before using your phone for the first time, you have to charge and connect the battery, see Section 23 on page 125.

  • Page 18: Ipei Code

    DT690 Note: Place the phone in the charger and charge it for at least one hour before using it the first time. IPEI Code Your phone has an International Portable part Equipment Identity (IPEI) code. This code is unique for each phone, and it is needed for your system administrator to enable network subscription of your phone.

  • Page 19: Accessibility And Voice Quality

    Important User Information Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. 2.7.1 Operating area You can use your cordless telephone in the area that is covered by the network.
  • Page 20 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 21: Description

    Description Description This section describes the DT690 telephone, display information, menus and structures. A picture of the cordless telephone is shown in Page 13. Multifunction button This button can be used as a short cut to functions; long or double press modes.

  • Page 22: Functions And Accessories

    DT690 Hook-off To answer a call, to pre-dial a number, and as a short cut to the Call list. Five-way navigation key Navigation key with Left, Right, Up, Down, and Confirmation (in the middle). The navigation key can be programmed, the Up is by default a short cut to the Inbox, and Down is a short cut to Call contact.
  • Page 23 Description Functions DT690 Local phonebook (250 contacts) Yes* Central phonebook Vibrator Headset connector Microphone on/off during call Loudspeaking function SMS (Short Message Service) Yes* Voice mail access Yes* Yes* Centralized Management Easy replaceable battery Bluetooth (optional) Accessories Desktop charger Basic...

  • Page 24: Display Information

    DT690 cordless telephone without any clip on. Use the clip to attach the phone to a belt or similar. The battery is a rechargeable Li-Pol/Li-lon battery, Battery placed under a battery cover. The battery is fully charged within four hours. The battery can be charged separately with a special battery charger.
  • Page 25 Description The bottom row is used for soft keys which can be used as short cuts for functions in the telephone. There are three soft keys, located just beneath the display and the functions of each soft key is indicated by text in the display just above the keys.
  • Page 26 DT690 3.2.1 Display Icons Signal strength Shown when the phone is connected to a system. Sound off Shown when the Mute key is pressed and Ringer muted? selected. Battery Always shown in the display in standby mode. When the level is low, the icon is empty or flashing. It is time to charge the battery.
  • Page 27 Description Bluetooth Headset Indicates that a headset is connected to the phone. See Section 23.6 on page 128. Headset Indicates that a headset is connected to the phone. Outgoing call Added in front of outgoing calls in the Call list. Incoming call Added in front of answered calls in the Call list.

  • Page 28: Menu Structure

    DT690 Connections Contains Bluetooth connection with headset selection. Settings Contains personal phone settings, such as changing the ringer volume, selecting language, and so on. See Section 9 on page 41. Short cuts Contains short cuts to the message menu and to the call list.
  • Page 29 Description > —> • Call 7891 01:30 • Call list —> 7827 03:35 —> > • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-03 > • Save number Send message > • Delete >...
  • Page 30 DT690 • Call contact ——> • Search • From contact list > ——> • Add contact ——> • Name > • New • Work number > • From Call list > • Mobile number > • Other number > >...
  • Page 31 Description 3.3.4 Messaging Tab The overview of the Messaging tab is displayed in Page 23. ——> ——> • Enter text > —> Message List • Inbox —> • Reply • View • More ——> > • Delete > • Close •...

  • Page 32: Connections Tab

    DT690 ——> • Add new • Inbox • No favourites added ——> • Write new message • Central phonebook • Back > • Call contact • Call list • Call absence* • Call diversion* • Profiles • Favourites added ——>...
  • Page 33 Description —> • Enable / Disable > • Bluetooth • Headset —> • Add new > • Headset —> • Mic on boom • Mic on cable • System —> • Change system > > • Subscribe • Unsubscribe > >...
  • Page 34 DT690 • Sound & Alerts —> • Volume > • Ring signals > • Message alert > • Vibrator alert > • Key sound > • Locks —> • On • Automatic key lock —> • Off —> • Auto phone lock •...
  • Page 35 Description > • Contacts • Microphone on/off > > • Audio transfer** > • Call —> • New call • Phonebook access > • Cancel > • Switch > > • End call > • Transfer* > • Transfer to new call* —>...
  • Page 36 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 37: Switching On And Off

    Switching On and Off Switching On and Off This section describes how to switch on and off the telephone. Note: If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can be automatically locked.
  • Page 38 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 39: Profiles

    Profiles Profiles It is possible to set up a profile for incoming calls, message alerts, vibrating alerts, key sound and so on. This can be useful when many users have the same telephone. It is then easy to switch between the different profiles. 1.
  • Page 40 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 41: Contacts

    Contacts Contacts This section describes the Contacts menu. 1. Select Menu, or the confirmation button on 2. Select There is a default ring signal to each number. The ring signal can be changed by selecting Ring signal in edit mode. Call contact 1.

  • Page 42: Edit Contact

    DT690 3. Press Add. 4. Select the number type. 5. Press Select. 6. Press Add and enter the name of the contact. 7. Press OK. 8. Press Save. Edit contact 1. Select Edit contact. 2. Select the contact and press Edit twice.
  • Page 43 Contacts 2. Enter the phone number and select Search. The search result is displayed. Last result Select Last result to display the last result only. 1424-EN/LZT 103 090 Uen A1 2008-10-24...
  • Page 44 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 45: Short Cuts

    Short cuts Short cuts This section explains how the predefined functions can be set as short cuts for the Soft keys, Hot keys, Navigation keys, and the Multi-function button. It is for example possible to define the soft key to make a call or as a short cut to send a message.

  • Page 46: Defining Navigation Keys

    DT690 Defining Navigation Keys To define navigation keys: 1. Select Navigation keys. Select Up, Down, Left, or Right. 3. Press Select to enter a name for the Soft key. 4. Select Function, and press Select to select the function for the soft key.

  • Page 47: My Favourites

    My Favourites My Favourites This section describes the My Favourites menu. It is possible to customize your menu with predefined.functions: 1. Press Menu or the confirmation button on 2. Select and press the confirmation button or Select. Add a Favourite 1.
  • Page 48 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 49: Settings

    Settings Settings This section describes settings to configure your telephone. 1. Press Menu, or the confirmation button on the Navigation key. 2. Select in the menu. Sound & Alerts 9.1.1 Volume Control You can adjust the volume in the ear piece, of the loudspeaker for handsfree speaking and the volume of the ringer.
  • Page 50 DT690 To set the sound for a ringing type 1. Press 2. Select 3. Select the menu item Sound & Alerts and confirm. 4. Select the menu item Ring signals and press Select to confirm. 5. Select the ringing signal type: Internal, External, or Callback and press Select to confirm.

  • Page 51: Display

    Settings 2. Select 3. Select the menu item Sound & Alerts and press Select to confirm. 4. Select the menu item Vibrating alert and confirm. The following options are available: • On for Vibrator alert. • On if silent for Vibrator alert when the ringer is permanently off. See Section 9.1.1 on page 41.

  • Page 52: Time And Date Settings

    DT690 1. Press 2. Select 3. Select the menu item Display 4. Select Brightness. The following options are available: • Normal • Power save The current setting is indicated. 5. Select one of the options: 6. Press Back to confirm and save the settings.

  • Page 53: Changing Answering Methods

    Settings Set time format 1. Select Time & Date and press Select. 2. Select Time format. The following options are available: • 12 hour • 24 hour 3. Press Select to save the setting. Set date format 1. Select the menu item Time & Date and press Select. 2.

  • Page 54: Modifying The Size Of Messages

    DT690 9.4.2 Automatic answer Note: The automatically answer mode is only relevant when a headset or a Bluetooth headset is connected. To set the phone to answer automatically, do the following: 1. Enter 2. Select Answering and then select Answer behaviour.

  • Page 55: Language

    Settings 4. Select the size and press Back to save the setting. Language The display messages are available in 18 languages: Brazilian Português (Brazilian Portuguese), (Czech), Dansk (Danish), Deutsch (German), English, Español (Spanish), Français (French), (Greek), (Hungarian), Italiano (Italian), Nederlands (Dutch), Norska (Norwegian), (Polish), (Russian), (Slovakian), Soumi (Finish), Svenska (Swedish), and (Turkish).
  • Page 56 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 57: Connections

    Connections Connections This section describes the Connections menu. To access the Connections menu: 1. Press Menu, or the confirmation button on 2. Select , and press the confirmation button or Select. 10.1 Headset The following options are available: • Microphone on boom •...

  • Page 58: System

    DT690 2. Select Add new. The information text Put headset in Pairing mode is displayed. 3. Press OK. It will now search for a Bluetooth headset for connection. 4. Press Pair once the headset is found. 5. Enter the PIN code.

  • Page 59: In Charger

    Connections Rename System If there are different location areas that are using the same System, it is possible to change the name of the system in the telephone for easier location of the telephone, for example; System A (Herrljunga), System A (Gothenburg). 1.
  • Page 60 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 61: Incoming Calls

    Incoming Calls Incoming Calls The flashing LED, accompanied by a ring signal and/or a vibrating handset, indicates an incoming call. The ring type can tell if the call is an internal, external or callback call. Both ring signal and vibrator can be disabled. The calling party’s number, name, or both, is displayed.
  • Page 62 DT690 11.1.2 Switch ring signal on/off You can set your phone to Silent Ringing, when your phone is in idle mode: Press for several seconds to switch the ringer on or off. When switched off, the is shown. All alert signals will silence until the ring signal is switched on again.

  • Page 63: Call List-Up Individual

    Incoming Calls 11.2 Call List-Up Individual When your extension is idle, you can also answer a call that is ringing for another extension, without having to change extensions. 1. Dial the1 3 for the call pick-up service. 2. Directly dial the directory number that is ringing. 3.
  • Page 64 DT690 For example Lunch, Meeting, or Trip. Press Select, enter time or date, when present again (use to switch between AM and PM) and press Select. Note: It might take several seconds for the phone to dial and send the code to the PBX.

  • Page 65: Call List

    Incoming Calls 11.6 Call list Select Call list, and move with and to scroll in the list. View the time of a call 1. Press More. 2. Select Time of call. The time and date is displayed. Edit number from Call list 1.
  • Page 66 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 67: Outgoing Calls

    Outgoing Calls Outgoing Calls If you make a call but the person is not available, the following functions will help you to establish contact with the called party. To make a call through the phonebook, see Section 16 on page 87. 12.1 Pre-dial To use pre-dial:...

  • Page 68: Dialling A Number From A Message

    DT690 3. Press or Call. The number can be edited before the call is started, to do this, do the following: • Press More. • Select Edit. • Change the number and press or Call. Note: If a number occurs more than once, the last time stamp together with the total number of occurrences, is shown.

  • Page 69: Dialling A Name From The Central Phonebook

    Outgoing Calls 4. Enter the first name and/or the last name and press Search. 5. Press Call or to make the call. 12.7 Dialling a Name from the Central Phonebook 1. Enter Contacts. 2. Select Central phonebook. 3. Select Search by name. 4.
  • Page 70 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 71: During Calls

    During Calls During Calls The MD Evolution Communication Platform allows you to handle calls in many different ways. You can transfer the call, put a call on hold or do a blind transfer. 13.1 Start a New Call during Conversation 1.

  • Page 72: Blind Transfer

    DT690 13.4 Blind Transfer 1. Press More during the call. 2. Select Transfer to new call. 3. Press Select. 4. Dial the number of the person you want to transfer the call to. 5. Press to transfer the call. 13.5 Put a Call on Hold An ongoing call can temporarily be put on hold.

  • Page 73: Loudspeaking Function

    During Calls To turn the microphone back on, press More during the call, and select Microphone on and then Select. It also possible to turn the microphone off/on by a long press on 13.8 Loudspeaking Function How to activate the loudspeaking function is dependent of the choice of answering method.
  • Page 74 DT690 Note: A tone burst is heard each time a participant enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there is only two parties left.

  • Page 75: Messaging

    Messaging Messaging This section describes the Messaging menu. 14.1 Message List The thirty last messages are stored in a list. The message list is located in the Messaging menu. Time and date information is included in the message. 14.2 Receiving a Message When a text message is received, the LED starts flashing and the message alert signal sounds.
  • Page 76 DT690 1. Enter Messaging. 2. Select Inbox. 3. Select the message to delete and press More. 4. Select Delete and press Yes for confirmation. The message is deleted. 14.2.4 Forwarding a Message To forward the message to another telephone: 1. Enter Messaging.
  • Page 77 Messaging Note: Some characters require 2 bytes in the final message, therefore the user will sometimes not be able to enter 160 characters. The first character entered will be an upper level character followed by lower level characters unless the *, key is pressed before entering the character. When pressing a key, the first available character on that specific key is displayed, see Section 16.6.1 on page 90.
  • Page 78 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 79: Voice Mail Services

    Voice Mail Services Voice Mail Services Depending on its configuration, your facility may have an integrated voice mail system, which may or may not be associated with an automated attendant service. If this is the case, you then have normal access to a personal mailbox. You may then program your extension to forward your calls to this mailbox when you do not answer, if you are busy, or if you are temporarily absent.

  • Page 80: Receiving A Voice Mail

    DT690 15.1 Receiving a Voice Mail A new voice mail is indicated by . Information is stored in the Voice inbox. 15.2 Checking the Voice Inbox 1. Enter the Messaging menu. 2. Select Inbox. The voice mail will be displayed in the inbox list.

  • Page 81: Call Forwarding To Voice Mailbox

    Voice Mail Services 15.5 Call Forwarding to Voice Mailbox Forwarding calls to your individual mailbox may be effective according to one of the following types of call forwards: • Call forward on no-answer condition: Your calling parties will be re-directed to your mailbox, whenever you do not answer, typically after a 20-second delay.

  • Page 82: Voice Mailbox Greeting Messages

    DT690 3. Press to activate the service. 4. Wait for the Service Acceptance Tone. 5. Press to finish the procedure. 15.6 Voice Mailbox Greeting Messages Once a call forward to your mailbox has been programmed, parties directed to your mailbox will first receive a greeting message.

  • Page 83: Voice Mailbox Messages External Notification

    Voice Mail Services • Stored messages; not indicated. 15.8 Voice Mailbox Messages External Notification You may also program your extension to automatically notify you at an external number whenever a new voice message is left in your mailbox. Typically, this number could be your GSM mobile phone when you are out of the office.

  • Page 84: Voice Mailbox Managing

    DT690 Access is then gained through the automated attendant usually implemented and associated with a system's integrated voice mail, even when an automated attendant's functions are not effectively used. Access is gained as follows: 1. Dial the DID number for your company's automated attendant (AA).
  • Page 85 Voice Mail Services mailbox's consultation menu, the services offered to you for processing your messages are always the same. This also is true of the personalization services for your mailbox, accessed in the same manner. Initially, your mailbox will indicate how many voice messages were recorded, according to one of the following two system message forms: •...
  • Page 86 DT690 from this same point; play will be automatically restarted after a 15-second pause. Dial 6 to listen to fast-forward within the current message The message is fast-forwarded to the point 10 seconds past to the current point. You may also request the date and time stamping for the message to which you are currently listening.

  • Page 87: Automatic Call-Back From Voice Mailbox Message

    Voice Mail Services Note: Typically, new messages are saved for a period of 30 days. Archived messages are typically saved for 7 days, after which they are automatically erased. 15.12 Automatic Call-Back from Voice Mailbox Message When you are consulting a voice message, you also have the option of automatically calling the number that the system automatically saved when the caller left the message.

  • Page 88: Voice Mailbox Personalization Services

    DT690 15.14 Voice Mailbox Personalization Services Whether you consult your voice mailbox from your own extension, a third party set, or from an external network, once you are connected to your mailbox's consultation menu, the services offered to you for personalizing your mailbox are always the same.
  • Page 89 Voice Mail Services • Dial 1 to hear the number currently saved for your personal assistant. This information is played back for you through voice synthesis, one digit at a time • Dial the sequence: 2 < #to save your personal assistant's number>. It may consist of an internal or external number, containing up to 18 digits, including the external network access prefix.

  • Page 90: Voice Mailbox For Hunt Group

    DT690 Once the personalization of your mailbox is completed: Dial 9 to end personalization You will then be returned to your mailbox consultation menu. Note: Each time something new is programmed, the system will provide confirmation. If a service is activated or deactivated, the confirmation clearly states that the service is activated or the service is deactivated, as the case may be.
  • Page 91 Voice Mail Services party to voluntarily distribute a voice message to all department members, to, for example, call a meeting. Access to this type of common mailbox for a mailing list is gained through the automated attendant usually implemented and associated with a system's integrated voice mail system, even when an automated attendant's functions are not effectively used.

  • Page 92: Voice Mailbox For Attendants

    DT690 Note: On a standard system, there may be up to 16 common mailboxes, each with the capacity to include up to 32 members or individual mailboxes. One individual internal user may be associated with several common mailboxes. The procedure is applicable from an external network;...
  • Page 93 Voice Mail Services • The second additional application is called Unified Messaging. Its purpose is to merge your facility's integrated voice mail system with the E-mail system that is usually present within your company's IT network. In practice, this application provides an E-mail notification to your desktop PC each time a voice message is left in your mailbox, in addition to the usual notification methods on your telephone extension.
  • Page 94 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 95: Phonebook

    Phonebook Phonebook Your phone is equipped with an integrated phonebook with up to 250 entries. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact; work number, mobile number, and other number. A company phonebook with up to 1000 entries can be downloaded to the phone.

  • Page 96: Add Names Or Numbers

    DT690 Enter the first letters of the name. The first name beginning with those letters is displayed. For information on how to write text, see Section 16.6 on page 89 4. Scroll down until you find the desired name. 5. Press Call to initiate a call.

  • Page 97: Write Text

    Phonebook To search in the list, enter the first character(s) in the name, press Search. The name/number is displayed: press Delete, and then Yes to delete the entry. 16.6 Write Text When writing text messages and adding/editing or searching for names in the phonebook, the keys 0 to 9, *, or # can be used.
  • Page 98 DT690 4. Press 0 to enter a space. 5. Press Clear to correct a wrong entry. 16.6.1 Alpha Numeric Keys A B C a b c æ à â ç 2 , .? ! - ‘ ” 1 D E F d e f è é ê ë 3 J K L j k l 5 G H I g h i î...
  • Page 99 Phonebook • The first character entered in a message, or when adding/editing a name in the Contacts menu, will be an upper level character followed by lower level characters unless the * key is pressed before entering the character. 1424-EN/LZT 103 090 Uen A1 2008-10-24...
  • Page 100 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 101: Call Forwarding Services

    Call Forwarding Services Call Forwarding Services Your extension also offers you various call forwarding services that enable you to direct incoming calls to another internal or external destination, whenever you are absent and/or busy, travelling, or when you simply would rather not be disturbed.
  • Page 102 If you forget to define the call forward, you may ask the attendants to remotely define it for you. You may also define your call forward from an internal extension other than your DT690 that will be the recipient of your call forwards. This is the Follow me service.

  • Page 103: Variable Call Forwarding

    Call Forwarding Services 17.1 Variable Call Forwarding Defining a variable call forwarding on a case-by-case basis is carried out within the framework of your extension's service programming functions. When your extension is idle: 1. Dial the prefix that corresponds to the desired type of call forward (see list below).

  • Page 104: Call Forwarding Cancellation

    DT690 17.2 Call Forwarding Cancellation Dial 6 0 for Call Forward Cancellation. 2. Press Wait for the Service Acceptance Tone. 4. Press to finish the procedure. 17.3 Call Forwarding on Mini-Message An alternative to all other available variable call forwarding services (referred to above), you may also redirect your extension to a mini-messaging or call forward on absence service.
  • Page 105 Call Forwarding Services Note: The table lists the Mini-Messages provided by MD Evolution system. The number and contents of the Mini-Messages can be modified by the system administrator. Please ask your system administrator for the available Mini-Messages. Some of the predefined messages include time information to be completed. If you are not in the office for a certain period of time (for example meeting, vacation, lunch, illness), this feature allows you to inform your callers when you will be back.

  • Page 106: Follow-Me Service

    This is the Follow me service. The call forward remotely defined is always an immediate call forward. If your DT690 phone is not available, you can still answer your calls by forwarding them from an other DT690 phone. The call forwarding can be done to the phone (only internal position) from which you activate the “Follow-me”...
  • Page 107 This is activated as described below, from an idle, remote extension, which will be your call forward recipient: Deactivating Follow-Me service from the DT690 it was activated Dial 6 6, assigned to cancel the Follow me service. 2. Dial your own extension number, and press 3.
  • Page 108 DT690 6. Press to finish the procedure. Activating Follow-Me from a DT690 phone the calls are not forwarded to Dial 6 5 * 2. Dial your number and press *. 3. Dial the new number to where incoming calls should be diverted.

  • Page 109: Sms Text Messages (Optional)

    You can send and receive text messages, also known as SMS (Short Message Service), to and from other phones in your system. Note: Text messages can only be received and sent if the Aastra Integrated Messaging Server is installed in your system. Please contact your system administrator.

  • Page 110: Send Text Messages (Sms)

    DT690 Press to proceed to the next menu. This menu gives you additional options, such as Remove or Forward the message, to Call (Numbers in the text) or to Read next message. 18.2 Send Text Messages (SMS) 1. Press 2. Navigate with to Messaging.

  • Page 111: Group Services

    Finally, while it's not really a group service, you also have access to a personal group, which is designed for grouping various extensions that may be assigned to you - for example, your DT690 extension, and another phone. It could be your Mobile Extension (See Section 19.6 on page 107). Different services are then provided for you to process your calls as efficiently as possible within a personal group.

  • Page 112: Call Pick-Up In Hunt Group

    DT690 If you do not answer your hunt group call within a typical 30-second timeframe, it may be presented to a different extension in your group that is free. The call may also be directed to a third party set or other overflow group, such as your facility's attendants.

  • Page 113: Standby Status In Hunt Group

    Group Services Note: The simplified call pick-up described above applies only if the call that is picked up is for the group involved, or a personal call for a member of the involved group. If several calls are ringing within the same group, the oldest call will be automatically selected.

  • Page 114: Hunt Group Opening / Closing

    DT690 Note: The prefix for accessing the standby service within secondary groups differs from one facility to another. You may place your extension on standby at any time, even if you are the last active member of a group. Your status is managed completely independently from the opening and closing of traffic for a specific group, which is the sole responsibility of the hunt group supervisor.

  • Page 115: Mobile Extension Service

    • You have the option of carrying out a simplified call transfer between extensions within your personal group (other than from your DT690 extension). To do so, simply place your current call on hold and hang up. The call is then represented on all of your personal group extensions;...
  • Page 116 DT690 conjunction with a personal group. However, the GSM mobile telephone will still retain its regular number. Note: The Mobile Extension service is also totally applicable to your residential extension connected to the public ISDN network. Whenever necessary, contact your system administrator for more information concerning the availability of this specific service for your telephone facility.

  • Page 117: More Features On Your Extension

    More Features on your Extension More Features on your Extension Depending either on the rights assigned to your extension or on your facility's configuration, your extension also offers or may offer other different services with the purpose of improving your productivity, or making it even more enjoyable to use your telephone.

  • Page 118: Calls Re-Routing To Attendants Protection

    DT690 Note: You have 30 seconds to answer the appointment reminder. After this timeframe, the reminder will be automatically cancelled. If your line is busy when the appointment reminder comes through, it is presented to you just as a normal call would be, or if that is not possible, it is automatically cancelled.

  • Page 119: Secret Of Identity

    More Features on your Extension If you do not respond to an external call, after a typical delay of 30 seconds, the call is directed (or returned) to your facility's attendants for processing. Following the specific rights assigned to your extension, you may have access to protection against your external calls being directed to your facility's attendants.

  • Page 120: Key Lock

    DT690 Generally, this consists of a network access prefix that is reserved for placing outgoing external calls that are subject to account codes. Ask your system administrator for this prefix 2. Dial the account code to which your external call should be imputed.

  • Page 121: Phone Lock

    More Features on your Extension Press and then the Lock softkey. To unlock the keypad Press and then the Yes softkey. Note: It is possible to call an emergency call and to answer/close an incoming call while the keypad is locked. 20.6 Phone Lock The keypad can be locked to prevent keys to be pressed by mistakes.

  • Page 122: Change Owner Id

    Note: Before using this feature, look up the IPEI code of your phone and write it down, see Section 2.4 on page 10. If you forget the PIN code, contact your certified Aastra Sales Partner for assistance, to reset to default. 20.7 Change Owner ID The owner ID is set to identify the telephone.

  • Page 123: Call Statistics

    More Features on your Extension To do so, from your idle extension: 1. Dial the 7 9 assigned to the user password management service. 2. Enter your current user password. 3. Enter your new user password. 4. Press to confirm and wait for the Service Acceptance Tone. 5.

  • Page 124: Secondary Attendant Services

    DT690 20.10 Secondary Attendant Services Besides the services that are accessible or that may be assigned to a DT690 extension, additional services are also available for the system's attendants. Within this context, the following services are offered: • General calls acceptance: This service enables attendants to control their active or inactive status for processing a system's general calls, in relation to their shifts.

  • Page 125: Door Phone Service

    More Features on your Extension These will be presented to you in the same way as usual, with the external calling party's information displayed on your screen. You may then process each call just as you would one of your personal calls. To activate or deactivate the general calls acceptance service on your extension, from an idle extension: 1.

  • Page 126: Other Secondary Attendant Services

    DT690 Typically, this delay is 60 seconds when attendants are present, or 1 second in night mode, when the attendants are absent. If you wish, you may pick-up a general call on your extension. To do so, from an idle extension: 1.

  • Page 127: Automated Attendant

    More Features on your Extension 20.15 Automated Attendant The Automated Attendant feature sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination. 1.
  • Page 128 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 129: Audible Signals

    Audible Signals Audible Signals Over and above visual information displayed on your extension's screen and LED, there are also various tones, voice announcements and ring tones that signal the status of your extension, or certain associated services. The tones heard are applicable under the following conditions and with the following timing and frequency: Internal Dial tone Heard each time the handset is picked up from your extension (excluding all activated special services)
  • Page 130 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 131: Md Evolution Standard Services Prefixes

    MD Evolution Standard Services Prefixes MD Evolution Standard Services Prefixes The following table lists the MD Evolution Standard Services Prefixes. Table 1 Prefix Austria EBN Italy Norway UK Standard Description Abbreviated Numbers Appointment *32# Reminder Activate Appointment *328 *32#8 #718 *328 Reminder Verify Appointment...
  • Page 132 DT690 Call Pick-Up Individual Call Substitution *75* *75* *75* Call Temporary *74# Protection General Call Acceptance Status Access Locking *76* *72# *76* Access #76# #72# #76# Unlocking Password *74* #*72 *74* Programming Redial Last External Number Standby Status *91# in Hunt Group...

  • Page 133: Installation

    Installation Installation This section describes how to charge the battery, configure the headset or use the belt clip. 23.1 Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: 1.

  • Page 134: Charging Spare Batteries

    Contact your system administrator or your certified Aastra Sales partner for information on new batteries. Attach the battery as in Figure 14 on page 126. The battery is easy to replace. It is attached inside the battery lid and is connected to the cordless telephone in such a way that no miss-contact is possible.

  • Page 135: Chargers

    Installation 23.5 Chargers 23.5.1 Desktop Charger There are two desktop chargers available, one basic and one advanced, see Figure 15 on page 127. Charging only Basic Charging, software download, and synchronizing of Advanced parameters. Advanced Basic Figure 15 Desktop chargers The desktop charger is delivered with a plug-in power supply and is connected into an ordinary wall socket.

  • Page 136: Headset

    DT690 23.5.2 Rack Charger Note: See also the separate Installation Guide, supplied together with your phone. The charging rack is used for charging handsets, to synchronize parameters, and for software download. The built in power supply can charge up to six cordless telephones.

  • Page 137: Swivel-Type Clip

    Installation 2. Screw the hinge-type clip into position 23.8 Swivel-type Clip To attach the clip: 1. Attach the swivel-type belt clip. 2. Screw the swivel-type clip into position. 23.9 Bluetooth Headset The Bluetooth technology replaces the cord between the cordless telephone and the headset.
  • Page 138 DT690 Bluetooth is optional to the cordless telephone to use a Bluetooth headset. Bluetooth is factory-mounted on the cordless telephone’s circuit board. The supported functions are: • Pairing the cordless telephone with its headset. • Choosing the device to use when making a call.
  • Page 139 Installation Deactivate a Bluetooth headset To deactivate the active Bluetooth headset: 1. Go to Bluetooth, Headset. 2. Use the navigation key and press Yes. 3. Select Disconnect and press Yes. The headset is deactivated but is still paired and can be found in the headset menu.
  • Page 140 DT690 To end the call, press the headset button or No on the telephone. 23.9.3 Volume/Mute Control Adjust the Volume during a Call Depending on the Bluetooth headset, it is possible to adjust the volume on the headset: Press the upper Volume button on the upper left side to increase the volume and the lower Volume button to decrease the volume in the headset.

  • Page 141: Portable Device Manager

    Installation 23.9.6 Operation notice Accessibility and Voice quality Bluetooth uses the frequency of 2.45 GHz. WLan, microwave oven and other devices that use the same frequency can disturb the use of a Bluetooth headset. Operation Area Maximum distance between the headset and the telephone is 10 metres according to standard 1.2.
  • Page 142 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 143: Useful Hints

    Useful Hints Useful Hints This section gives details about external calls. Connections between external lines With your MD Evolution Communication Platform, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (for example a mobile phone).
  • Page 144 DT690 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 145: Reference

    Reference Reference This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories. 25.1 Terminology The list below explains the terms which may appear on the display 25.1.1 Terminology used on Display Term Meaning DTMF...

  • Page 146: Maintenance

    DT690 Key click You hear this each time you press a key (when selected). Warning tone You pressed a key which has no function. 25.3 Maintenance Consider these suggestions and guidelines to keep your phone in good shape and working properly.
  • Page 147 Reference Table 2 Physical Dimensions (l × w × d): 134 x 53 x 26 mm Weight: 130 g (battery and clip included) Material: Case: PC-ABS, Key pad: PC, Clip: Color: Grey Display (w x h): 28 x 35 mm, CSTN display Clip: Hinge-type (standard) or swivel type Battery...
  • Page 148 DT690 Keypad: • Soft keys (3) • Hook off • On hook and Power On/Off (Symbol) on the same key • Five way navigation key (“OK” in the centre of key) • Numerical keys • Volume up/down • Multifunction button...
  • Page 149 Immunity to ESD: 4 kV contact discharge and 8kV air discharge (EN61000-4-2) Free fall test, standard product: IEC 60068-2-32, procedure 1, dropped 12 times from 1 metre. Aastra approves 12 drops from 1.5 metre. Option Bluetooth radio: add-on from factory Radio spectrum: ISM 2.4000-2.4835 MHz...
  • Page 150 DT690 Compliance to European regulations and standards EU directives: 1999/5/EC (R&TTE) Product marking: DECT Radio: EN 301 406, TBR22 SAR (Specific Absorption Rate)*: EN50360 Safety: EN60950-1 EMC: EN301489- 6, EN 301 489-1 Compliance to US regulations and standards Product marking:...

  • Page 151: Spare Parts And Accessories

    Reference Safety: IEC xxxxx-x EMC: SAR (Specific Absorption Rate): ENxxxxx, x.xx mW/g (1) Stand-by time is without activated screen saver (2) Storing Li-Ion batteries at high temperature dramatically reduces their capacity. For example, storage at maximum temperature reduces capacity with 20% within a month. 25.5 Spare parts and Accessories Use only approved spare parts and accessories.
  • Page 152 DT690 • Central Portable Device Manager (CPDM) and Desk PDM 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 153: Troubleshooting

    Troubleshooting Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.
  • Page 154 DT690 “NO NETWORK” is Cannot connect to Select another network, displayed selected network or out subscribe, get back of range within range or contact system administrator No system The telephone is out of Stop the beep with coverage or telephone...
  • Page 155 Troubleshooting Pairing fails Headset is not in pairing/ Turn headset into discoverable mode pairing/ discoverable mode (see headset manual for details) Incorrect PIN entered Try again and enter correct PIN (see headset manual for details) Connecting fails/Failed Headset is not turned on Turn on headset to connect headset Headset is out of range Move headset closer to...
  • Page 156 DT690 • Buzzer Data Error • User Data Error • User Phonebook Error • Error xx (where xx = any number) 1424-EN/LZT 103 090 Uen A1 2008-10-24...

  • Page 157: Glossary

    Glossary Glossary This section gives a list of frequently used terms. Table 4 Authentication code. Abbreviated number Short number. Initiating a call to a pre-programmed number by dialling a code or pressing a key. Conference If you have an ongoing conversation you can include other persons and establish a telephone conference.
  • Page 158 DT690 ISDN Integrated Services Digital Network. Provides your system with supplementary services from the public net. Least Cost Routing A function that automatically selects the cheapest way to connect your external call. Li-Ion battery A battery made from Lithium ions.

  • Page 159: Telephony Service Prefixes

    Telephony Service Prefixes This section describes the country specific service prefixes that are relevant for the DT690 phone used in the MD Evolution environment. The following markets are concerned: Australia, Austria, Belgium, Brazil, China, Denmark, Export, Finland, France, Germany, Hong Kong A-law, Hong...
  • Page 160 DT690 Call Forward Immediate Austria: *21 Italy: *21# Norway: #61 U.K. and EBN: *21* North America: *2* Denmark: *211 Sweden: *211 Call Forward No-Answer Austria: *22 Italy: *22# Norway: #62 U.K. and EBN: *211 North America: *21 Denmark: *212 Sweden: *212...
  • Page 161 Telephony Service Prefixes Follow-me Activate Austria: *25 Italy: *25# Norway: #65 U.K. and EBN: *5* North America: *25 Denmark: *215 Sweden: *215 Follow-me Cancel Austria: #25 Italy: #25# Norway: #66 North America: #25 Denmark: #215 Sweden: #215 Call Parking Austria: *10 Italy: *10# Norway: #10 North America: *10...
  • Page 162 DT690 Call Temporary Protection Austria: *74 Italy: *74# Norway: #74 North America: *74 Denmark: *74 Sweden: *74 General Call Acceptance Status Austria: *9# Italy: *9# Norway: #67 U.K. and EBN: *9# North America: *9# Denmark: *8 Sweden: *8 Access Locking...

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